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6 Best Internet Providers in Florence, KY

Find internet availability by address in Florence, KY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Florence ISP Report Card | Business Internet in Florence

Florence ISP Report at a Glance
ISP grade Florence ISP Report Card B
Average speed Download Speed for Most Households 1,968 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Florence Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Florence has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Florence.

Florence overview

Florence has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Florence.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

99.2%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Florence.

Max Download Speed InfoCalculated from the maximum speeds available to most Florence residents, weighted by user distribution.

Customer Rating

Fiber

2.5%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(203)

Cable

99.2%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Alta Fiber

Alta Fiber logo

Availability:

99.9%

Customer Rating:

4.0 of 5 stars

(54)

View Plans

1-833-601-2935 Price: $49.99 - $163.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Florence.

Max Download Speed InfoCalculated from the maximum speeds available to most Florence residents, weighted by user distribution.

Customer Rating

Fiber

97.0%

1,998 Mbps

2,000 Mbps

Fiber: 4.0 of 5 stars

(54)

DSL

59.6%

41 Mbps

50 Mbps

DSL: 0.0 of 5 stars

(0)

EarthLink

EarthLink logo

Availability:

75.8%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Florence.

Max Download Speed InfoCalculated from the maximum speeds available to most Florence residents, weighted by user distribution.

Customer Rating

Fixed Wireless

75.8%

40 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

83.6%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Florence.

Max Download Speed InfoCalculated from the maximum speeds available to most Florence residents, weighted by user distribution.

Customer Rating

Fixed Wireless

83.6%

51 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Florence, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

AT&T

AT&T logo

Availability:

75.8%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Florence.

Max Download Speed InfoCalculated from the maximum speeds available to most Florence residents, weighted by user distribution.

Customer Rating

Fixed Wireless

75.8%

40 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Verizon

Verizon logo

Availability:

65.9%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Florence.

Max Download Speed InfoCalculated from the maximum speeds available to most Florence residents, weighted by user distribution.

Customer Rating

Fixed Wireless

65.9%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Florence residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}

HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Florence ratings may vary and are shown below.

Who is the Best Internet Provider in Florence, KY?

Alta Fiber is the highest-rated internet provider in Florence based on 91 Kentucky customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Florence, Kentucky, and customers throughout the country.

Top Rated Internet Providers in Florence

Spectrum4.003.293.28
Alta Fiber3.603.924.07
VerizonN/A4.333.82
T-Mobile Home InternetN/A4.004.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Florence Internet Providers

ISP / Tech TypeFlorence OverallKentucky OverallNational OverallFor Service
Spectrum (1) (69) (1738)View Plans
Alta Fiber (5) (13) (52)View Plans
Verizon (0) (3) (723)View Plans
EarthLink (0) (1) (12)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (17) (924)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans

Based on 91 reviews from Kentucky internet customers, Alta Fiber is the best internet service provider for Florence residents. Alta Fiber was rated at an average of 3.92 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Kentucky, with 4.00 out of 5 stars and 83.6% coverage in Florence.

At a national level, based on 3771 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.

Which Providers are Available at my Home in Florence?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Florence, KY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Florence?

Based on both FCC data and unbiased customer ratings in Florence, the fastest internet in the city comes from Alta Fiber.

Data Reported to FCC by ISPs: Average Maximum Available in Florence

Max Advertised Speed in Florence, KY

ISP / Tech TypeMax Advertised Speed
Alta Fiber2,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Florence

Spectrum5.003.743.61
Alta Fiber4.204.234.28
T-Mobile Home InternetN/A4.203.96
VerizonN/A4.004.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeFlorence SpeedKentucky SpeedNational SpeedFor Service
Spectrum (1) (69) (1738)View Plans
Alta Fiber (5) (13) (52)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
Verizon (0) (3) (723)View Plans
AT&T (0) (17) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (1) (12)View Plans
HughesNet (0) (0) (18)View Plans

Based on data reported by Florence ISPs to the FCC, the fastest speeds in the city are available through Alta Fiber. The company offers speeds up to 2,000 Mbps in Florence. Therefore, the average customer can get up to 1,940 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Alta Fiber. This indicates Alta Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Florence?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Florence customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Florence, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in Florence

Alta Fiber3.803.693.73
Spectrum2.003.092.91
T-Mobile Home InternetN/A4.804.11
VerizonN/A4.003.50
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeFlorence AffordabilityKentucky AffordabilityNational AffordabilityFor Service
Alta Fiber (5) (13) (52)View Plans
Spectrum (1) (69) (1738)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
Verizon (0) (3) (723)View Plans
AT&T (0) (17) (924)View Plans
EarthLink (0) (1) (12)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans

Florence Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Florence below, including the metrics used and how Florence compares to the rest of Kentucky and nation.

Florence ISP Report Card: B
Metric

(hover for details)
Florence Kentucky USA
96.98% 76.05% 67.25%
1,968 Mbps 2,544 Mbps 3,293 Mbps
5.6 6.1 6.8

 

Florence Digital Connectivity Index: 71 / 100
Metric

(hover for details)
Florence Kentucky USA
2.6 2.5 2.7
11% 9% 14%
95% 93% 95%
92% 88% 90%
81% 70% 75%
81% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Florence ISP Report Card & Digital Connectivity Index

The ISP Report Card in Florence is B, which is much better than other cities. The local demand for broadband internet connectivity in Florence is high with a score of 71 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Florence have done a good job meeting the needs of its residents.

The Florence ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

92% of Florence households have an internet connection despite having 99.94% availability. 81% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 81% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Florence residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Florence?

Elsmere, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 79 / 100
Union, KY

  • ISP Report Card: A-
  • Digital Connectivity Index: 89 / 100
Constance, KY

  • ISP Report Card: A-
  • Digital Connectivity Index: 30 / 100

Erlanger, KY

  • ISP Report Card: B
  • Digital Connectivity Index: 72 / 100
Burlington, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 84 / 100
Edgewood, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 85 / 100

Crestview Hills, KY

  • ISP Report Card: B
  • Digital Connectivity Index: 67 / 100
Lakeside Park, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 70 / 100
Independence, KY

  • ISP Report Card: A-
  • Digital Connectivity Index: 88 / 100

How Much Speed does a Florence Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Florence is 2.6, which is larger than the Kentucky average of 2.5 and smaller than the national average of 2.7. Florence's average household income is $83,249 which is much higher than the Kentucky average of $69,860 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Florence also has 15% of its population enrolled in school between the 6th grade and college level, this is higher than the Kentucky average of 15%. Additionally, 11% of residents work from home, which is higher than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Florence has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Florence households are more technology-engaged. 95% of households have some sort of computing device, 86% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Florence?

Alta Fiber in Florence, KY

Alta Fiber logo

Availability:

97.0%

Customer Rating:

4.0 of 5 stars

(54)

Avg. Download Speed

1,998 Mbps

Alta Fiber offers Fiber service to 97.0% of Florence homes. Across the city, Alta Fiber has speeds up to 1,998 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 999 Mbps throughout the city. Alta Fiber is rated the same as other types of internet service available in Florence from Alta Fiber in terms of customer satisfaction.

Spectrum Fiber in Florence, KY

Spectrum logo

Availability:

2.5%

Customer Rating:

3.5 of 5 stars

(203)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 2.5% of Florence homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Fiber. Spectrum Fiber is rated about the same as other types of internet service available in Florence from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Florence?

Spectrum Cable in Florence, KY

Spectrum logo

Availability:

99.2%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.2% of Florence homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Cable. Spectrum Cable is rated lower than other types of internet service available in Florence from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Florence?

Alta Fiber DSL in Florence, KY

Alta Fiber logo

Availability:

59.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

41 Mbps

Alta Fiber offers DSL service to 59.6% of Florence homes. Across the city, Alta Fiber DSL has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.9 Mbps throughout the city. Alta Fiber DSL is rated other types of internet service available in Florence from Alta Fiber in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Florence?

T-Mobile Home Internet Fixed Wireless in Florence, KY

T-Mobile Home Internet logo

Availability:

83.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

51 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 83.6% of Florence homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.9 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Florence from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Florence, KY

EarthLink logo

Availability:

75.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

40 Mbps

EarthLink offers Fixed Wireless service to 75.8% of Florence homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Florence from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Florence, KY

AT&T logo

Availability:

75.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

40 Mbps

AT&T offers Fixed Wireless service to 75.8% of Florence homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Florence from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Florence, KY

Verizon logo

Availability:

65.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 65.9% of Florence homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Florence from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Florence?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Florence is Alta Fiber.
  • The fastest internet provider should be Alta Fiber. Considering speed for the money and reliability in speeds, Alta Fiber may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Florence is T-Mobile Home Internet.
  • Viasat, HughesNet, and Alta Fiber has the broadest coverage in Florence, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Florence compare to other cities with a similar population?

To see how Florence stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Florence's B ISP Report Card and 71 / 100 Digital Connectivity Index.

Ballwin, MO

  • ISP Report Card: A-
  • Digital Connectivity Index: 83 / 100
Irondequoit, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 60 / 100
East Lansing, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 68 / 100

East Hartford, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 58 / 100
Crystal Lake, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 87 / 100
Bedford, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 76 / 100

Princeton, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 81 / 100
Marion, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 65 / 100
Martinez, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 81 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Kentucky

Customer Reviews

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A Science Hill, KY Customer

Spectrum Cable

January 20, 2026

I've never really had many problems with Spectrum to be honest. We've used it as our internet provider in three different towns now and I've been satisfied with the service everywhere. I can't say much about the customer service because I've rarely ever had to call them or talk to them online. I will say the prices are pretty steep considering I can get fiber for way cheaper where I currently live though.

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A Mount Vernon, KY Customer

Windstream DSL

January 11, 2026
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Overall Rating:

H.D

AT&T Fixed Wireless

January 09, 2026

AT&T is a decent internet provider in terms of basic service availability, but my experience with them over the years has been frustrating and disappointing. One of the biggest issues I have faced is the unreliable connection, with the WiFi frequently going in and out, especially during bad weather when service outages become far too common. Reaching their customer service is another challenge. The automated phone systems are difficult to navigate and it often takes a long time to get in touch with an actual representative. Scheduling a home visit for technical support is even more difficult, sometimes taking days or even weeks. Additionally, AT&T has a habit of tacking on random fees without any prior notice, which feels both dishonest and disrespectful to loyal customers. As their prices continue to rise, the service is slowly becoming unaffordable, and the value simply does not match the cost. While they may offer decent speeds in some areas, the overall experience leaves much to be desired, and I cannot recommend AT&T as a reliable or customer-friendly internet provider.

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Lisa J

MetroNet Fiber

January 02, 2026

Metronet has been a great internet provider for us. We frequently had buffering issues with our last internet provider (Spectrum). Most recently, a neighbor's lawn service crew accidentally cut our internet wire. We called Metronet, and they quickly had someone come out as soon as possible...the next morning. Metronet service and quality overall has been wonderful. Probably our best internet service provider experience so far.

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Row E.

MetroNet Fiber

November 27, 2025

I enjoy my provider a lot! I had it in my previous apartment, and upon recently moving, we had it installed in our new apartment. It runs very well and smoothly.

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