9 Best Internet Providers in Franklin, IL
Find internet availability by address in Franklin, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Franklin ISP Report Card | Business Internet in Franklin
| Franklin ISP Report Card | D | |
| Download Speed for Most Households | 584 Mbps | |
| Number of Internet Service Providers | 9 | |
| Real Franklin Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Franklin has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. DSL and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Franklin.
Franklin overview
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Franklin has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. DSL and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Franklin.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Frontier
Connection
Customer Rating
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
Illinois Net
Connection
Customer Rating
Fixed Wireless
Rise Broadband
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Franklin, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin, IL?
T-Mobile Home Internet is the best internet provider in Franklin based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Franklin, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 77.06% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Franklin, Illinois, and customers throughout the country.
Top Rated Internet Providers in Franklin
Local, State, and National Ratings for all Franklin Internet Providers
| ISP / Tech Type | Franklin Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Royell Communications | (0) | (0) | (0) | View Plans | ||
| Illinois Net | (0) | (0) | (0) | View Plans |
Based on 74 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Franklin residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Rise Broadband wins for second-place in Illinois, with 4.00 out of 5 stars and 86.7% coverage in Franklin.
At a national level, based on 1553 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Franklin?
a different provider.
Coverage map for each provider in Franklin
- Nextlink - fixed wireless coverage map
- Wisper Internet - fixed wireless coverage map
- Frontier - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Illinois Net - fixed wireless coverage map
- Rise Broadband - fixed wireless coverage map
- Royell Communications - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Franklin?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Nextlink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Nextlink | 1,000 Mbps | ||
| Wisper Internet | 400 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| AT&T | 25 Mbps | ||
| EarthLink | 25 Mbps | ||
| Royell Communications | 25 Mbps | ||
| Rise Broadband | 25 Mbps | ||
| HughesNet | 25 Mbps | ||
| Illinois Electric Cooperative | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Franklin
| ISP / Tech Type | Franklin Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Royell Communications | (0) | (0) | (0) | View Plans | ||
| Illinois Net | (0) | (0) | (0) | View Plans |
Based on data reported by Franklin ISPs to the FCC, the fastest speeds in the city are available through Nextlink. The company offers speeds up to 1,000 Mbps in Franklin. Therefore, the average customer can get up to 867 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Franklin?
Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Frontier Communications is rated in second place for affordability by the company’s Franklin customers with an average price rating of 3.40 out of 5.
The chart and graph below show how customers in Franklin, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin
| ISP / Tech Type | Franklin Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Royell Communications | (0) | (0) | (0) | View Plans | ||
| Illinois Net | (0) | (0) | (0) | View Plans |
Franklin Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Franklin below, including the metrics used and how Franklin compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Franklin | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Franklin that have a Fiber internet connection available to their home. | 0.00% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 584 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Franklin. | 5.0 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 9% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 43% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 44% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Franklin ISP Report Card & Digital Connectivity Index
The ISP Report Card in Franklin is D, which is much worse than other cities. The local demand for broadband internet connectivity in Franklin is high with a score of 39 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Franklin have done a poor job meeting the needs of its residents.
The Franklin ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Franklin households have an internet connection despite having 99.76% availability. 43% of households have fiber, cable, or DSL, 28% have satellite, 2% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 43% of households have a broadband connection such as fiber, cable or DSL available to their home, 44% subscribe to it. A very low number of Franklin residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Franklin?
- ISP Report Card: D
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 36 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 27 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 32 / 100
- ISP Report Card: C
- Digital Connectivity Index: 49 / 100
How Much Speed does a Franklin Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Franklin is 2.7, which is larger than the Illinois average of 2.6 and larger than the national average of 2.7. Franklin’s average household income is $85,440 which is about average for the Illinois average of $95,616 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Franklin also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 9% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Franklin has a low need for internet connectivity and speeds.
Compared to the rest of the country, Franklin households are about average when it comes to technological engagement. 95% of households have some sort of computing device, 70% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Franklin?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Franklin, IL.
Which Cable Internet Providers are Available in Franklin?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Franklin, IL.
Which DSL Internet Providers are Available in Franklin?
Frontier DSL in Franklin, IL
Frontier Communications offers DSL service to 69.7% of Franklin homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.1 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Franklin?
Illinois Net Fixed Wireless in Franklin, IL
Illinois Electric Cooperative offers Fixed Wireless service to 91.5% of Franklin homes. Across the city, Illinois Net Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 5.0 Mbps throughout the city.
Rise Broadband Fixed Wireless in Franklin, IL
Rise Broadband offers Fixed Wireless service to 86.7% of Franklin homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Franklin, IL
T-Mobile Home Internet offers Fixed Wireless service to 77.1% of Franklin homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
Royell Communications Fixed Wireless in Franklin, IL
Royell Communications offers Fixed Wireless service to 61.2% of Franklin homes. Across the city, Royell Communications Fixed Wireless is the only type of service available from the company, with speeds up to 12 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.7 Mbps throughout the city.
Nextlink Fixed Wireless in Franklin, IL
Nextlink offers Fixed Wireless service to 56.9% of Franklin homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 867 Mbps, with speeds from 73 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 16 and as high as 1,000, with an average of 808 Mbps throughout the city.
Wisper Internet Fixed Wireless in Franklin, IL
Wisper Internet offers Fixed Wireless service to 50.2% of Franklin homes. Across the city, Wisper Internet Fixed Wireless is the only type of service available from the company, with speeds up to 390 Mbps, with speeds from 100 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 30, with an average of 30 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin, IL
EarthLink offers Fixed Wireless service to 3.6% of Franklin homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Franklin, IL
AT&T offers Fixed Wireless service to 3.6% of Franklin homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Franklin?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin is T-Mobile Home Internet.
- The fastest internet provider should be Nextlink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin is T-Mobile Home Internet.
- Viasat, Illinois Electric Cooperative, and HughesNet has the broadest coverage in Franklin, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Franklin compare to other cities with a similar population?
To see how Franklin stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Franklin’s D ISP Report Card and 39 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 47 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 47 / 100
- ISP Report Card: C
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 64 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
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Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
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ISPReports User
Zentro
September 17, 2026 Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?
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Hitesh Patel
Astound Broadband
July 29, 2026 this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.
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ISPReports User
ProTek Communications Fiber
July 08, 2026 More
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