14 Best Internet Providers in Morgan County, IL
Find internet availability by address in Morgan County, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Morgan County ISP Report Card | Business Internet in Morgan County
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Morgan County ISP Report Card | B+ |
 |
Download Speed for Most Households | 5,840 Mbps |
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Number of Internet Service Providers | 14 |
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Real Morgan County Customer Ratings | 5 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Morgan County has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Morgan County.
Morgan County overview
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Morgan County has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Morgan County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Mediacom
Connection
Customer Rating
Fiber
Cable
i3 Broadband
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
CASSCOMM
Connection
Customer Rating
Fiber
Fixed Wireless
Above are the top 4 providers in Morgan County, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Morgan County ratings may vary and are shown below.
Who is the Best Internet Provider in Morgan County, IL?
i3 Broadband is the highest-rated internet provider in Morgan County based on 131 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Morgan County, Illinois, and customers throughout the country.
Top Rated Internet Providers in Morgan County
Local, State, and National Ratings for all Morgan County Internet Providers
| ISP / Tech Type | Morgan County Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| i3 Broadband |  (3) | (19) | (28) | View Plans | ||
| Mediacom | (2) | (20) | (91) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| CASSCOMM | (0) | (5) | (5) | View Plans | ||
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Wisper Internet | (0) |  (1) | (3) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Illinois Net | (0) | (0) | (0) | View Plans | ||
| Royell Communications | (0) | (0) | (0) | View Plans |
Based on 131 reviews from Illinois internet customers, i3 Broadband is the best internet service provider for Morgan County residents. i3 Broadband was rated at an average of 4.16 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Illinois, with 3.54 out of 5 stars and 61.9% coverage in Morgan County.
At a national level, based on 2467 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Morgan County?
a different provider.
Coverage map for each provider in Morgan County
- i3 Broadband - fiber coverage map
- Frontier - fiber coverage map
- Mediacom - cable coverage map
- CASSCOMM - fiber coverage map
- Conxxus - fiber coverage map
- Wisper Internet - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Mediacom - fiber coverage map
- Nextlink - fixed wireless coverage map
- Illinois Net - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Frontier - dsl coverage map
- Rise Broadband - fixed wireless coverage map
- Royell Communications - fixed wireless coverage map
- CASSCOMM - fixed wireless coverage map
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Morgan County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by i3 Broadband. On the other hand, based on data provided by the internet providers to the FCC, Conxxus and i3 Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Morgan County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Conxxus | 8,000 Mbps | ||
| i3 Broadband | 8,000 Mbps | ||
| Royell Communications | 7,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| CASSCOMM | 2,000 Mbps | ||
| Mediacom | 2,000 Mbps | ||
| Nextlink | 1,000 Mbps | ||
| Illinois Electric Cooperative | 1,000 Mbps | ||
| Wisper Internet | 400 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Rise Broadband | 50 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Morgan County
| ISP / Tech Type | Morgan County Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| i3 Broadband | (3) | (19) | (28) | View Plans | ||
| Mediacom | (2) | (20) | (91) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| CASSCOMM | (0) | (5) | (5) | View Plans | ||
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Illinois Net | (0) | (0) | (0) | View Plans | ||
| Royell Communications | (0) | (0) | (0) | View Plans |
Based on data reported by Morgan County ISPs to the FCC, the fastest speeds in the county are available through Conxxus and i3 Broadband. These internet providers offer speeds up to 8,000 Mbps in Morgan County. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the county rated their satisfaction with internet speed highest with i3 Broadband. This indicates i3 Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Morgan County?
Illinois customers rate i3 Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
i3 Broadband received a local rating of 3.67 out of 5, which is similar to the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Morgan County customers with an average price rating of 3.42 out of 5.
The chart and graph below show how customers in Morgan County, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Morgan County
| ISP / Tech Type | Morgan County Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| i3 Broadband | (3) | (19) | (28) | View Plans | ||
| Mediacom | (2) | (20) | (91) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| CASSCOMM | (0) | (5) | (5) | View Plans | ||
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1010) | View Plans | ||
| Wisper Internet | (0) | (1) | (3) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Illinois Net | (0) | (0) | (0) | View Plans | ||
| Royell Communications | (0) | (0) | (0) | View Plans |
Morgan County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Morgan County below, including the metrics used and how Morgan County compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Morgan County | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Morgan County that have a Fiber internet connection available to their home. | 77.38% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 5,840 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Morgan County. | 7.6 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 87% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 62% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 63% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Morgan County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Morgan County is B+, which is worse than other counties. The local demand for broadband internet connectivity in Morgan County is high with a score of 40 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Morgan County have done a poor job meeting the needs of its residents.
The Morgan County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
87% of Morgan County households have an internet connection despite having 98.43% availability. 62% of households have fiber, cable, or DSL, 11% have satellite, 1% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 62% of households have a broadband connection such as fiber, cable or DSL available to their home, 63% subscribe to it. A low number of Morgan County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Morgan County?
- ISP Report Card: C
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: C
- Digital Connectivity Index: 31 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B
- Digital Connectivity Index: 29 / 100
- ISP Report Card: C
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 34 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 41 / 100
How Much Speed does a Morgan County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Morgan County is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Morgan County’s average household income is $69,624 which is lower than the Illinois average of $95,616 and about average for the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Morgan County also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 10% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Morgan County has a low need for internet connectivity and speeds.
Compared to the rest of the country, Morgan County households are more technology-disengaged. 93% of households have some sort of computing device, 68% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Morgan County?
i3 Broadband Fiber in Morgan County, IL
Availability:
57.5%
Customer Rating:
(26)
Avg. Download Speed
8,000 Mbps
i3 Broadband offers Fiber service to 57.5% of Morgan County homes. Across the county, i3 Broadband Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Frontier Fiber in Morgan County, IL
Availability:
55.2%
Customer Rating:
(112)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 55.2% of Morgan County homes. Across the county, Frontier Fiber has speeds up to 7,000 Mbps
CASSCOMM Fiber in Morgan County, IL
Availability:
19.3%
Customer Rating:
(4)
Avg. Download Speed
1,957 Mbps
CASSCOMM offers Fiber service to 19.3% of Morgan County homes. Across the county, CASSCOMM Fiber has speeds up to 1,957 Mbps, with speeds from 100 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 2,000, with an average of 1,955 Mbps throughout the county. CASSCOMM Fiber is rated the same as other types of internet service available in Morgan County from CASSCOMM in terms of customer satisfaction.
Mediacom Fiber in Morgan County, IL
Availability:
9.0%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Mediacom offers Fiber service to 9.0% of Morgan County homes. Across the county, Mediacom Fiber has speeds up to 1,000 Mbps
Royell Communications Fiber in Morgan County, IL
Availability:
3.8%
Customer Rating:
(0)
Avg. Download Speed
7,000 Mbps
Royell Communications offers Fiber service to 3.8% of Morgan County homes. Across the county, Royell Communications Fiber has speeds up to 7,000 Mbps
Conxxus Fiber in Morgan County, IL
Availability:
3.2%
Customer Rating:
(4)
Avg. Download Speed
8,000 Mbps
Conxxus offers Fiber service to 3.2% of Morgan County homes. Across the county, Conxxus Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Which Cable Internet Providers are Available in Morgan County?
Mediacom Cable in Morgan County, IL
Availability:
62.6%
Customer Rating:
(80)
Avg. Download Speed
1,076 Mbps
Mediacom offers Cable service to 62.6% of Morgan County homes. Across the county, Mediacom Cable has speeds up to 1,076 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 1,000, with an average of 122 Mbps throughout the county. Mediacom Cable is rated about the same as other types of internet service available in Morgan County from Mediacom in terms of customer satisfaction.
Which DSL Internet Providers are Available in Morgan County?
Frontier DSL in Morgan County, IL
Availability:
49.8%
Customer Rating:
(57)
Avg. Download Speed
29 Mbps
Frontier Communications offers DSL service to 49.8% of Morgan County homes. Across the county, Frontier DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the county. Frontier DSL is rated higher than other types of internet service available in Morgan County from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Morgan County?
Illinois Net Fixed Wireless in Morgan County, IL
Availability:
83.1%
Customer Rating:
(0)
Avg. Download Speed
62 Mbps
Illinois Electric Cooperative offers Fixed Wireless service to 83.1% of Morgan County homes. Across the county, Illinois Net Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 50, with an average of 14 Mbps throughout the county.
Wisper Internet Fixed Wireless in Morgan County, IL
Availability:
79.8%
Customer Rating:
(2)
Avg. Download Speed
297 Mbps
Wisper Internet offers Fixed Wireless service to 79.8% of Morgan County homes. Across the county, Wisper Internet Fixed Wireless is the only type of service available from the company, with speeds up to 297 Mbps, with speeds from 100 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 30, with an average of 27 Mbps throughout the county.
EarthLink Fixed Wireless in Morgan County, IL
Availability:
61.9%
Customer Rating:
(4)
Avg. Download Speed
52 Mbps
EarthLink offers Fixed Wireless service to 61.9% of Morgan County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.2 Mbps throughout the county.
AT&T Fixed Wireless in Morgan County, IL
Availability:
61.9%
Customer Rating:
(198)
Avg. Download Speed
52 Mbps
AT&T offers Fixed Wireless service to 61.9% of Morgan County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.2 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Morgan County, IL
Availability:
61.3%
Customer Rating:
(322)
Avg. Download Speed
41 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 61.3% of Morgan County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.5 Mbps throughout the county.
Verizon Fixed Wireless in Morgan County, IL
Availability:
58.5%
Customer Rating:
(350)
Avg. Download Speed
202 Mbps
Verizon offers Fixed Wireless service to 58.5% of Morgan County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 202 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the county.
Royell Communications Fixed Wireless in Morgan County, IL
Availability:
34.5%
Customer Rating:
(0)
Avg. Download Speed
13 Mbps
Royell Communications offers Fixed Wireless service to 34.5% of Morgan County homes. Across the county, Royell Communications Fixed Wireless has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.8 Mbps throughout the county.
Rise Broadband Fixed Wireless in Morgan County, IL
Availability:
27.8%
Customer Rating:
(15)
Avg. Download Speed
29 Mbps
Rise Broadband offers Fixed Wireless service to 27.8% of Morgan County homes. Across the county, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 5.9 Mbps throughout the county.
CASSCOMM Fixed Wireless in Morgan County, IL
Availability:
12.0%
Customer Rating:
(0)
Avg. Download Speed
30 Mbps
CASSCOMM offers Fixed Wireless service to 12.0% of Morgan County homes. Across the county, CASSCOMM Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 5.0, with an average of 3.4 Mbps throughout the county.
Nextlink Fixed Wireless in Morgan County, IL
Availability:
10.1%
Customer Rating:
(14)
Avg. Download Speed
720 Mbps
Nextlink offers Fixed Wireless service to 10.1% of Morgan County homes. Across the county, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 720 Mbps, with speeds from 73 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 16 and as high as 1,000, with an average of 573 Mbps throughout the county.
Which ISP Should You Choose in Morgan County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Morgan County is i3 Broadband.
- The fastest internet provider should be Conxxus and i3 Broadband. Considering speed for the money and reliability in speeds, i3 Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Morgan County is i3 Broadband.
- Illinois Electric Cooperative, Viasat, and HughesNet has the broadest coverage in Morgan County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Morgan County compare to other cities with a similar population?
To see how Morgan County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Morgan County’s B+ ISP Report Card and 40 / 100 Digital Connectivity Index.
- ISP Report Card: D+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C
- Digital Connectivity Index: 39 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 56 / 100
- ISP Report Card: C
- Digital Connectivity Index: 52 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 30 / 100
- ISP Report Card: C
- Digital Connectivity Index: 28 / 100
- ISP Report Card: C
- Digital Connectivity Index: 37 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 37 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Morgan County
Customer Reviews
An Illinois Customer
Mediacom Cable
March 12, 2025 More
Krystal B.
i3 Broadband Fiber
January 12, 2025 The rep who came to us during installation in our neighborhood was very polite and informative. Any time I have had an issue, which is rare, the CSR talked to me like a person, not a 'dumb woman' like most tend too.
They are quick to repair service when fiber cords are cut by construction, and have an awesome app where I can suspend individual devices, put them on a timer, or schedule the internet to disconnect from a device at a certain time. This is great for having teens!
More
Kirsten P
Mediacom Cable
December 15, 2024 Mediacom has been a decent internet provider in our home. Although, they do have their flaws. Often times we will have outages in our area and they are either quick to get it running or can take hours-days.
More
Melanie M.
i3 Broadband Fiber
December 10, 2024 This is the first time we've had it with I 3 for about a year. We haven't had any trouble all year up till the last month or two , and we've had two or three outages. We are hoping that it doesn't become a habit. But I don't know and that it's been a pretty good company.
More
An Illinois Customer
i3 Broadband Fiber
February 22, 2023 The speeds are great and pretty reliable. I don't have issues with my connection dropping as much as I did with another big name broadband provider. The customer service is really nice and gives you that small family owned business feeling when you call. I had a few issues with my bill at the very beginning and they went above and beyond to fix the issues and gave me a free month to make up for it. I haven't had any billing issues since. The rate is competitive to others but I wish it were a bit lower. I really can't complain though since the service is reliable, fast, and customer service is actually helpful.
More
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