Best Internet Providers in Franklin Lakes, NJ
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin Lakes, NJ
Franklin Lakes has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin Lakes.
Ranks compare Franklin Lakes with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Franklin Lakes, NJ at a Glance
Franklin Lakes Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin Lakes ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin Lakes, NJ?
Verizon is the highest-rated internet provider in Franklin Lakes based on 134 New Jersey customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-213-7018
Which Providers are Available at my Home in Franklin Lakes?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin Lakes
How Franklin Lakes Compares to Places Its Size
Franklin Lakes's report card score is in the top 6% and its connectivity index is in the top 2%.
| Measure | Franklin Lakes | Rank among US towns of 10,000 to 24,999 people | Bergen County | New Jersey | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 98.5% | top 16% | 98.4% | 80.8% | 71.5% | 115 places at 100.0% |
| Average top speed | 7,753 Mbps | top 5% | 6,155 Mbps | 4,593 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 7.2 | top 37% | 7 | 6.4 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.9 | top 15% | 2.8 | 2.8 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 32% | top 3% | 19% | 17% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 99% | top 3% | 97% | 96% | 96% | 86 places at 100% |
| Homes with internet | 98% | top 3% | 95% | 93% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 92% | top 2% | 84% | 81% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 95% | top 4% | 88% | 84% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $216,987 | top 2% | $141,014 | $118,198 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 18% | top 13% | 16% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 98.5% of homes in Franklin Lakes, against 98.4% across Bergen County and 80.8% across New Jersey. Households in Franklin Lakes are larger than the US average (2.9 people against 2.7); 32% of workers work from home (US 15%); and the median household income is $216,987 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklin Lakes
Which Fiber Internet Providers are Available in Franklin Lakes?
EarthLink Fiber in Franklin Lakes, NJ
Availability:
97.4%
Customer Rating:
(6)
Avg. Download Speed
2,126 Mbps
EarthLink offers Fiber service to 97.4% of Franklin Lakes homes. Across the city, EarthLink Fiber has speeds up to 2,126 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,113 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Franklin Lakes from EarthLink in terms of customer satisfaction.
Verizon Fiber in Franklin Lakes, NJ
Availability:
97.4%
Customer Rating:
(453)
Avg. Download Speed
2,126 Mbps
Verizon offers Fiber service to 97.4% of Franklin Lakes homes. Across the city, Verizon Fiber has speeds up to 2,126 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,113 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Franklin Lakes from Verizon in terms of customer satisfaction.
Optimum Fiber in Franklin Lakes, NJ
Availability:
96.4%
Customer Rating:
(55)
Avg. Download Speed
8,000 Mbps
Optimum offers Fiber service to 96.4% of Franklin Lakes homes. Across the city, Optimum Fiber has speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin Lakes?
T-Mobile Home Internet Fixed Wireless in Franklin Lakes, NJ
Availability:
95.6%
Customer Rating:
(342)
Avg. Download Speed
77 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.6% of Franklin Lakes homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin Lakes, NJ
Availability:
95.2%
Customer Rating:
(4)
Avg. Download Speed
39 Mbps
EarthLink offers Fixed Wireless service to 95.2% of Franklin Lakes homes. Across the city, EarthLink Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city.
AT&T Fixed Wireless in Franklin Lakes, NJ
Availability:
95.2%
Customer Rating:
(205)
Avg. Download Speed
39 Mbps
AT&T offers Fixed Wireless service to 95.2% of Franklin Lakes homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city.
Verizon Fixed Wireless in Franklin Lakes, NJ
Availability:
47.5%
Customer Rating:
(362)
Avg. Download Speed
149 Mbps
Verizon offers Fixed Wireless service to 47.5% of Franklin Lakes homes. Across the city, Verizon Fixed Wireless has speeds up to 149 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 12 Mbps throughout the city.
Which Cable Internet Providers are Available in Franklin Lakes?
Optimum Cable in Franklin Lakes, NJ
Availability:
100.0%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 100.0% of Franklin Lakes homes. Across the city, Optimum Cable has speeds up to 940 Mbps
Which DSL Internet Providers are Available in Franklin Lakes?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Franklin Lakes, NJ.
Internet in Franklin Lakes by Neighborhood and ZIP Code
Franklin Lakes has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Franklin Lakes
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Franklin Lakes
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 07417 | 11,141 | 98.4% | 7,741 Mbps | 7.2 | A- | 95/100 |
How Franklin Lakes Compares to Nearby Places
The 10 places nearest to Franklin Lakes that have their own pages are all within 5 miles. Among them, Waldwick has the most homes with fiber (100.0%) and North Haledon the fewest (93.0%); Franklin Lakes has 98.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin Lakes (this page) | 11,657 | 98.5% | 7,753 Mbps | 7.2 | A- | 95/100 |
| Wayne | 51,233 | 94.9% | 7,555 Mbps | 7.2 | A- | 90/100 |
| Hawthorne | 19,637 | 99.9% | 7,994 Mbps | 7.7 | A | 77/100 |
| Wyckoff | 16,414 | 99.3% | 7,864 Mbps | 7.2 | A | 92/100 |
| Ramsey | 14,634 | 98.3% | 7,828 Mbps | 7.3 | A- | 88/100 |
| Oakland | 12,748 | 100.0% | 7,866 Mbps | 7.2 | A | 88/100 |
| Pompton Lakes | 11,127 | 99.9% | 8,000 Mbps | 7.1 | A | 85/100 |
| North Haledon | 10,826 | 93.0% | 7,777 Mbps | 7.5 | A- | 86/100 |
| Waldwick | 10,255 | 100.0% | 8,000 Mbps | 7.3 | A | 88/100 |
| Midland Park | 7,044 | 100.0% | 8,000 Mbps | 7.3 | A | 80/100 |
| Allendale | 6,658 | 100.0% | 7,928 Mbps | 7.5 | A | 87/100 |
Who is the Fastest Internet Provider in Franklin Lakes?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin Lakes
| Optimum | 8,000 |
|---|---|
| EarthLink | 2,300 |
| Verizon | 2,300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin Lakes. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin Lakes Internet Providers
Based on 134 reviews from New Jersey internet customers, Verizon is the best internet service provider for Franklin Lakes residents. Verizon was rated at an average of 3.79 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in New Jersey, with 3.50 out of 5 stars and 95.2% coverage in Franklin Lakes.
At a national level, based on 2503 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin Lakes Internet Providers
The table below shows average customer ratings from customers in Franklin Lakes, New Jersey, and customers throughout the country.
| ISP / Tech Type | Franklin Lakes Overall | New Jersey Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (0) | (89) | (816) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Optimum | (0) | (37) | (279) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin Lakes
Based on data reported by Franklin Lakes ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 8,000 Mbps in Franklin Lakes. Therefore, the average customer can get up to 7,743 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin Lakes Speed | New Jersey Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (89) | (816) | View Plans | ||
| Optimum | (0) | (37) | (279) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Franklin Lakes?
Of the providers in Franklin Lakes, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin Lakes where enough of them have reviewed a provider, otherwise across New Jersey or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.50 out of 5 for price, which is lower than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 2.50 out of 5.
The table below shows how customers in Franklin Lakes, New Jersey, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin Lakes
| ISP / Tech Type | Franklin Lakes Affordability | New Jersey Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Verizon | (0) | (89) | (816) | View Plans | ||
| Optimum | (0) | (37) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New Jersey
Customer Reviews
Alexander T.
Starlink Satellite
June 16, 2026 Starlink is a satellite internet service from SpaceX that’s great for people in rural or remote areas. It usually gives fast speeds around 100 to 250 Mbps and works well for things like streaming, video calls, and browsing. It does cost more to set up at first, and bad weather can sometimes affect the signal, but overall it’s a solid option if you don’t have access to cable or fiber internet.
A Wanaque, NJ Customer
Optimum Cable
June 06, 2026 Our internet provider does give us consistent service and high speeds. It's Optimum, and I am happy with that aspect of the company. They are also our cable company, and that aspect of the company has changed for the worse. Prices are climbing but we get poorer service. They are closing local stores and pushing cell phone plans on us instead of fixing our issues. So I have a mixed feeling about the company overall, but the internet service has been solid and reliable.
A Jersey City, NJ Customer
Verizon Fiber
June 04, 2026 
A Teaneck, NJ Customer
Verizon Fiber
May 24, 2026 A Elmer, NJ Customer
XFINITY Cable
May 13, 2026 Because Comcast is the only option for internet service unless I want to use a satellite provider, they seem to think they can get away with charging what they link. They refuse to allow existing customers to take advantage of new customer pricing. Their upload speeds are terrible, much slower than download speeds. If I had a viable alternative I would switch but unfortunately I am stuck with them.
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Which ISP Should You Choose in Franklin Lakes?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin Lakes is Verizon.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin Lakes is T-Mobile Home Internet.
- Viasat, Optimum, and HughesNet has the broadest coverage in Franklin Lakes, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.