Best Internet Providers in Franklin Square, NY
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin Square, NY
Franklin Square has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin Square.
Ranks compare Franklin Square with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Franklin Square, NY at a Glance
Franklin Square Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Optimum
Connection
Customer Rating
Fiber
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin Square ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin Square, NY?
T-Mobile Home Internet is the best internet provider in Franklin Square based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Franklin Square, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 99.72% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Franklin Square?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Franklin Square Compares to Places Its Size
Franklin Square's report card score is in the top 21% and its connectivity index is in the top 33%.
| Measure | Franklin Square | Rank among US suburban and regional cities (25,000 to 49,999 people) | Nassau County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 100.0% | top 1% | 99.4% | 86.4% | 71.5% | Tied with 24 other places at 100.0% |
| Average top speed | 7,984 Mbps | top 3% | 7,817 Mbps | 4,235 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 5.3 | bottom 11% | 5.2 | 5.2 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.1 | top 11% | 3.1 | 2.6 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 13% | bottom 50% | 16% | 15% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 95% | bottom 33% | 97% | 95% | 96% | 16 places at 100% |
| Homes with internet | 95% | top 24% | 95% | 91% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 81% | top 44% | 84% | 77% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 86% | top 39% | 88% | 80% | 81% | University Park, TX (99%) |
| Median household income | $143,301 | top 13% | $156,303 | $100,975 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 17% | top 22% | 16% | 16% | 16% | Rexburg, ID (71%) |
Fiber reaches 100.0% of homes in Franklin Square, against 99.4% across Nassau County and 86.4% across New York. Households in Franklin Square are larger than the US average (3.1 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $143,301 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklin Square
Which Fiber Internet Providers are Available in Franklin Square?
EarthLink Fiber in Franklin Square, NY
Availability:
100.0%
Customer Rating:
(6)
Avg. Download Speed
2,285 Mbps
EarthLink offers Fiber service to 100.0% of Franklin Square homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 2,285 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,284 Mbps throughout the city.
Verizon Fiber in Franklin Square, NY
Availability:
100.0%
Customer Rating:
(453)
Avg. Download Speed
2,285 Mbps
Verizon offers Fiber service to 100.0% of Franklin Square homes. Across the city, Verizon Fiber has speeds up to 2,285 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,284 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Franklin Square from Verizon in terms of customer satisfaction.
Optimum Fiber in Franklin Square, NY
Availability:
99.7%
Customer Rating:
(55)
Avg. Download Speed
8,000 Mbps
Optimum offers Fiber service to 99.7% of Franklin Square homes. Across the city, Optimum Fiber has speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin Square?
T-Mobile Home Internet Fixed Wireless in Franklin Square, NY
Availability:
99.7%
Customer Rating:
(342)
Avg. Download Speed
91 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Franklin Square homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 91 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the city.
Verizon Fixed Wireless in Franklin Square, NY
Availability:
29.5%
Customer Rating:
(362)
Avg. Download Speed
289 Mbps
Verizon offers Fixed Wireless service to 29.5% of Franklin Square homes. Across the city, Verizon Fixed Wireless has speeds up to 289 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
Which Cable Internet Providers are Available in Franklin Square?
Optimum Cable in Franklin Square, NY
Availability:
99.7%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 99.7% of Franklin Square homes. Across the city, Optimum Cable has speeds up to 940 Mbps
Which DSL Internet Providers are Available in Franklin Square?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Franklin Square, NY.
Internet in Franklin Square by Neighborhood and ZIP Code
Franklin Square has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Franklin Square
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Franklin Square
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 11010 | 25,202 | 100.0% | 7,984 Mbps | 5.3 | A- | 80/100 |
How Franklin Square Compares to Nearby Places
The 10 places nearest to Franklin Square that have their own pages are all within 3 miles. Among them, Stewart Manor has the most homes with fiber (100.0%) and Floral Park the fewest (99.7%); Franklin Square has 100.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin Square (this page) | 25,144 | 100.0% | 7,984 Mbps | 5.3 | A- | 79/100 |
| Elmont | 41,916 | 99.8% | 8,000 Mbps | 5.3 | B+ | 78/100 |
| Garden City | 26,635 | 100.0% | 5,136 Mbps | 4.6 | B+ | 90/100 |
| West Hempstead | 25,329 | 99.9% | 7,990 Mbps | 5.2 | B+ | 87/100 |
| Floral Park | 21,125 | 99.7% | 7,998 Mbps | 5.3 | B+ | 84/100 |
| North Valley Stream | 13,481 | 100.0% | 7,946 Mbps | 5.3 | A- | 90/100 |
| Malverne | 8,871 | 99.9% | 8,000 Mbps | 5.2 | B+ | 87/100 |
| Stewart Manor | 2,018 | 100.0% | 8,000 Mbps | 5.1 | B+ | 78/100 |
| South Floral Park | 1,718 | 100.0% | 8,000 Mbps | 5.1 | B+ | 68/100 |
| Queens Village | 1,397 | 100.0% | 7,629 Mbps | 5.9 | A- | 81/100 |
| Bellerose | 1,173 | 100.0% | 8,000 Mbps | 5.5 | A- | 84/100 |
Who is the Fastest Internet Provider in Franklin Square?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin Square
| Optimum | 8,000 |
|---|---|
| EarthLink | 2,300 |
| Verizon | 2,300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin Square. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin Square Internet Providers
Based on 254 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Franklin Square residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 100.0% coverage in Franklin Square.
At a national level, based on 1452 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin Square Internet Providers
The table below shows average customer ratings from customers in Franklin Square, New York, and customers throughout the country.
| ISP / Tech Type | Franklin Square Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| Verizon |  (1) | (140) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Optimum | (0) | (95) | (279) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin Square
Based on data reported by Franklin Square ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 8,000 Mbps in Franklin Square. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin Square Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Optimum | (0) | (95) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Franklin Square?
Of the providers in Franklin Square, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin Square where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in Franklin Square, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin Square
| ISP / Tech Type | Franklin Square Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon |  (1) | (140) | (816) | View Plans | ||
| Optimum | (0) | (95) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Franklin Square?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin Square is T-Mobile Home Internet.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin Square is T-Mobile Home Internet.
- Viasat, Verizon, HughesNet, and EarthLink has the broadest coverage in Franklin Square, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.