Best Internet Providers in Franklin, TN
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin, TN
Franklin has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Franklin.
Ranks compare Franklin with the 305 US medium cities (100,000 to 249,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Franklin, TN at a Glance
Franklin Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin, TN?
T-Mobile Home Internet is the best internet provider in Franklin based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Franklin, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 98.63% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Franklin?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Franklin
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- United Communications - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- XFINITY - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- United Communications - fixed wireless coverage map
How Franklin Compares to Places Its Size
Franklin's report card score is tied 102nd of 305 and its connectivity index is tied 22nd of 305.
| Measure | Franklin | Rank among US medium cities (100,000 to 249,999 people) | Williamson County | Tennessee | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 87.4% | 111th of 305 | 90.2% | 84.4% | 71.5% | Overland Park, KS (99.9%) |
| Average top speed | 4,163 Mbps | 135th of 305 | 4,996 Mbps | 5,177 Mbps | 3,486 Mbps | West Valley City, UT (9,708 Mbps) |
| Providers at a typical address | 7.5 | Tied 171st of 305 | 7.6 | 7.3 | 7.1 | Carolina, PR (12.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.8 | Tied 100th of 305 | 2.9 | 2.5 | 2.7 | Lakewood, NJ (5.1) |
| Workers who work from home | 30% | Tied 11th of 305 | 29% | 13% | 15% | Frisco, TX (38%) |
| Homes with a computer, tablet or phone | 99% | Tied 1st of 305 | 99% | 95% | 96% | Tied with 45 other places at 99% |
| Homes with internet | 96% | Tied 32nd of 305 | 97% | 90% | 91% | Allen, TX and Cumming, GA and 8 more (98%) |
| Homes on fiber, cable or DSL | 88% | Tied 22nd of 305 | 87% | 74% | 76% | Highlands Ranch, CO (92%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 92% | Tied 28th of 305 | 93% | 76% | 81% | Frisco, TX (96%) |
| Median household income | $144,000 | 16th of 305 | $150,679 | $79,063 | $93,246 | Sunnyvale, CA ($189,225) |
| Residents in school (6th grade to college) | 15% | Tied 203rd of 305 | 17% | 15% | 16% | College Station, TX (57%) |
Fiber reaches 87.4% of homes in Franklin, against 90.2% across Williamson County and 84.4% across Tennessee. Households in Franklin are larger than the US average (2.8 people against 2.7); 30% of workers work from home (US 15%); and the median household income is $144,000 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklin
Which Fiber Internet Providers are Available in Franklin?
EarthLink Fiber in Franklin, TN
Availability:
78.8%
Customer Rating:
(6)
Avg. Download Speed
3,625 Mbps
EarthLink offers Fiber service to 78.8% of Franklin homes. Across the city, EarthLink Fiber has speeds up to 3,625 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Franklin from EarthLink in terms of customer satisfaction.
AT&T Fiber in Franklin, TN
Availability:
78.8%
Customer Rating:
(542)
Avg. Download Speed
3,625 Mbps
AT&T offers Fiber service to 78.8% of Franklin homes. Across the city, AT&T Fiber has speeds up to 3,625 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Franklin from AT&T in terms of customer satisfaction.
United Communications Fiber in Franklin, TN
Availability:
14.4%
Customer Rating:
(4)
Avg. Download Speed
8,000 Mbps
United Communications offers Fiber service to 14.4% of Franklin homes. Across the city, United Communications Fiber has speeds up to 8,000 Mbps
XFINITY Fiber in Franklin, TN
Availability:
1.5%
Customer Rating:
(300)
Avg. Download Speed
1,819 Mbps
XFINITY from Comcast offers Fiber service to 1.5% of Franklin homes. Across the city, XFINITY Fiber has speeds up to 1,819 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 1,049 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Franklin from XFINITY in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Franklin?
T-Mobile Home Internet Fixed Wireless in Franklin, TN
Availability:
98.6%
Customer Rating:
(342)
Avg. Download Speed
67 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 98.6% of Franklin homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Franklin, TN
Availability:
94.6%
Customer Rating:
(362)
Avg. Download Speed
261 Mbps
Verizon offers Fixed Wireless service to 94.6% of Franklin homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 261 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin, TN
Availability:
81.0%
Customer Rating:
(4)
Avg. Download Speed
31 Mbps
EarthLink offers Fixed Wireless service to 81.0% of Franklin homes. Across the city, EarthLink Fixed Wireless has speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
AT&T Fixed Wireless in Franklin, TN
Availability:
81.0%
Customer Rating:
(205)
Avg. Download Speed
31 Mbps
AT&T offers Fixed Wireless service to 81.0% of Franklin homes. Across the city, AT&T Fixed Wireless has speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
United Communications Fixed Wireless in Franklin, TN
Availability:
2.4%
Customer Rating:
(0)
Avg. Download Speed
60 Mbps
United Communications offers Fixed Wireless service to 2.4% of Franklin homes. Across the city, United Communications Fixed Wireless has speeds up to 60 Mbps
Which Cable Internet Providers are Available in Franklin?
XFINITY Cable in Franklin, TN
Availability:
97.6%
Customer Rating:
(2077)
Avg. Download Speed
1,789 Mbps
XFINITY from Comcast offers Cable service to 97.6% of Franklin homes. Across the city, XFINITY Cable has speeds up to 1,789 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 193 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Franklin from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Franklin?
EarthLink DSL in Franklin, TN
Availability:
61.4%
Customer Rating:
(5)
Avg. Download Speed
66 Mbps
EarthLink offers DSL service to 61.4% of Franklin homes. Across the city, EarthLink DSL has speeds up to 66 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Franklin from EarthLink in terms of customer satisfaction.
AT&T DSL in Franklin, TN
Availability:
61.4%
Customer Rating:
(304)
Avg. Download Speed
66 Mbps
AT&T offers DSL service to 61.4% of Franklin homes. Across the city, AT&T DSL has speeds up to 66 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Franklin from AT&T in terms of customer satisfaction.
Internet in Franklin by Neighborhood and ZIP Code
Fiber reaches from 82.7% of homes in 37067 to 91.5% in 37069. Each row links to that place’s page.
Neighborhoods in Franklin
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Westhaven | 5,127 | 99.3% | 3,290 Mbps | 6.5 | A- | 97/100 |
ZIP codes in Franklin
How Franklin Compares to Nearby Places
The 10 places nearest to Franklin that have their own pages are all within 11 miles. Among them, Peytonsville has the most homes with fiber (100.0%) and Forest Hills the fewest (79.3%); Franklin has 87.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin (this page) | 108,757 | 87.4% | 4,163 Mbps | 7.5 | B+ | 90/100 |
| Brentwood | 60,836 | 85.0% | 4,880 Mbps | 7.9 | B+ | 91/100 |
| Nolensville | 17,967 | 99.6% | 7,996 Mbps | 6.6 | A- | 96/100 |
| Thompsons Station | 17,295 | 95.7% | 5,846 Mbps | 8 | A- | 93/100 |
| Forest Hills | 5,136 | 79.3% | 4,554 Mbps | 8.2 | B+ | 93/100 |
| Oak Hill | 4,948 | 100.0% | 4,893 Mbps | 8.7 | A | 88/100 |
| Peytonsville | 1,656 | 100.0% | 8,000 Mbps | 8.8 | A+ | 82/100 |
| Rudderville | 696 | 99.1% | 8,000 Mbps | 8.3 | A | 88/100 |
| Leipers Fork | 684 | 99.7% | 8,000 Mbps | 7.4 | A | 54/100 |
| Douglas | 554 | 100.0% | 8,000 Mbps | 9.6 | A+ | 93/100 |
| Bingham | 173 | 95.4% | 7,644 Mbps | 8.1 | A- | 70/100 |
Who is the Fastest Internet Provider in Franklin?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin
| United Communications | 8,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin Internet Providers
Based on 140 reviews from Tennessee internet customers, T-Mobile Home Internet is the best internet service provider for Franklin residents. T-Mobile Home Internet was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Tennessee, with 4.00 out of 5 stars and 94.6% coverage in Franklin.
At a national level, based on 4608 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin Internet Providers
The table below shows average customer ratings from customers in Franklin, Tennessee, and customers throughout the country.
| ISP / Tech Type | Franklin Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| United Communications | (0) | (5) | (5) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| XFINITY | (1) | (84) | (2379) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin
Based on data reported by Franklin ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Franklin. Therefore, the average customer can get up to 2,909 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| XFINITY | (1) | (84) | (2379) | View Plans | ||
| United Communications | (0) | (5) | (5) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Franklin?
Of the providers in Franklin, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.33 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 4.11 out of 5.
The table below shows how customers in Franklin, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin
| ISP / Tech Type | Franklin Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| United Communications | (0) | (5) | (5) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (1) | (84) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
ISPReports User
TVEC Connect Fiber
November 03, 2026 Brian G
HolstonConnect Fiber
October 11, 2026 I pay for the medium service and I expect faster speeds but I'm getting a whole lot of latency when I try to watch FB or Youtube videos. And it's consistent. Might be time for a change.
Earl
Trilight Fiber
September 28, 2026 Trilight internet is excellent. If you ever have an issue a real person answers the phone at Tech Support. They work diligently to solve your problem and if it requires a service call they make the appointment right then. The service technicians, are competent and solve any problems quickly.
Duane M
EPB Power Fiber
September 25, 2026 glitchy and lacks the power that EPB promised
Bill O
KUB Fiber
August 28, 2026 I have had KUB fiber for a little over a year. I live up in the mountains and could not get fiber from another vendor. One major national vendor said they would connect me, but it would cost $6000 because my house is surrounded by concrete patios and a driveway they would have to drill under. So, I ended up going with Starlink. Starlink was OK, but because I live in a forest, sometime getting a good view of the sky was a problem. Then, finally, KUB offered fiber to my area. They connected me for free, even with the obstacles. The service has been great, with almost no interruptions (there have been rare short scheduled maintenance periods), and the speed is 5 to 10 times faster than Starlink at about half the price. On rare occasions I've had tech questions (I run my my own router, mailserver, and nameservice) , support has been great.
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Which ISP Should You Choose in Franklin?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Franklin, available to 98.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.