Best Internet Providers in Franklin, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Franklin, VA
Franklin has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Franklin.
Ranks compare Franklin with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Franklin, VA at a Glance
Franklin Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Franklin ratings may vary and are shown below.
Who is the Best Internet Provider in Franklin, VA?
AT&T is the highest-rated internet provider in Franklin based on 106 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Franklin?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Franklin Compares to Places Its Size
Franklin's report card score is in the bottom 3% and its connectivity index is in the bottom 17%.
| Measure | Franklin | Rank among US towns of 10,000 to 24,999 people | Franklin City | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 21.8% | bottom 14% | 13.1% | 79.0% | 71.5% | 115 places at 100.0% |
| Average top speed | 996 Mbps | bottom 7% | 998 Mbps | 2,389 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 4.3 | bottom 5% | 4.6 | 5.7 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 33% | 2.3 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 6% | bottom 14% | 6% | 18% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 94% | bottom 32% | 95% | 96% | 96% | 86 places at 100% |
| Homes with internet | 91% | bottom 44% | 92% | 92% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 67% | bottom 21% | 69% | 77% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 67% | bottom 14% | 66% | 83% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $67,458 | bottom 25% | $61,561 | $109,990 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 12% | bottom 25% | 11% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 21.8% of homes in Franklin, against 13.1% across Franklin City and 79.0% across Virginia. Households in Franklin are smaller than the US average (2.4 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $67,458 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Franklin
Which Fiber Internet Providers are Available in Franklin?
Spectrum Fiber in Franklin, VA
Availability:
21.8%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 21.8% of Franklin homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Franklin?
T-Mobile Home Internet Fixed Wireless in Franklin, VA
Availability:
86.7%
Customer Rating:
(342)
Avg. Download Speed
39 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 86.7% of Franklin homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city.
Verizon Fixed Wireless in Franklin, VA
Availability:
82.0%
Customer Rating:
(362)
Avg. Download Speed
275 Mbps
Verizon offers Fixed Wireless service to 82.0% of Franklin homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 275 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Franklin, VA
Availability:
70.2%
Customer Rating:
(4)
Avg. Download Speed
35 Mbps
EarthLink offers Fixed Wireless service to 70.2% of Franklin homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city.
AT&T Fixed Wireless in Franklin, VA
Availability:
70.2%
Customer Rating:
(205)
Avg. Download Speed
35 Mbps
AT&T offers Fixed Wireless service to 70.2% of Franklin homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city.
Which Cable Internet Providers are Available in Franklin?
Spectrum Cable in Franklin, VA
Availability:
92.0%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 92.0% of Franklin homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Franklin?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Franklin, VA.
Internet in Franklin by Neighborhood and ZIP Code
Franklin has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Franklin
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Franklin
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23851 | 13,182 | 25.0% | 996 Mbps | 4.2 | D+ | 42/100 |
How Franklin Compares to Nearby Places
The 10 places nearest to Franklin that have their own pages are all within 9 miles. Among them, Carrsville has the most homes with fiber (75.1%) and Courtland the fewest (53.4%); Franklin has 21.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Franklin (this page) | 10,996 | 21.8% | 996 Mbps | 4.3 | D+ | 44/100 |
| Courtland | 3,403 | 53.4% | 999 Mbps | 3.2 | D+ | 41/100 |
| Carrsville | 2,241 | 75.1% | 1,000 Mbps | 5 | C | 16/100 |
| Sedley | 962 | 79.8% | 1,000 Mbps | 3.1 | C- | 12/100 |
| Camptown | 718 | 19.2% | 1,000 Mbps | 5 | C- | 27/100 |
| Hunterdale | 573 | 50.8% | 1,000 Mbps | 3.6 | D+ | 45/100 |
| Delaware | 412 | 11.7% | 962 Mbps | 3 | D | 40/100 |
| Vicksville | 396 | 56.1% | 1,000 Mbps | 2.7 | D+ | 11/100 |
| Sunbeam | 306 | 100.0% | 1,000 Mbps | 2 | C | 21/100 |
| Riverdale | 270 | 73.3% | 977 Mbps | 2.2 | D+ | 22/100 |
| Handsom | 205 | 98.5% | 1,000 Mbps | 3.1 | C | 21/100 |
Who is the Fastest Internet Provider in Franklin?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Franklin
| Spectrum | 1,000 |
|---|---|
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Franklin. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Franklin Internet Providers
Based on 106 reviews from Virginia internet customers, AT&T is the best internet service provider for Franklin residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 86.7% coverage in Franklin.
At a national level, based on 4173 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Franklin Internet Providers
The table below shows average customer ratings from customers in Franklin, Virginia, and customers throughout the country.
| ISP / Tech Type | Franklin Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| Spectrum | (0) | (5) | (1949) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Franklin
Based on data reported by Franklin ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Franklin. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Franklin Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Spectrum | (0) | (5) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Franklin?
Of the providers in Franklin, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Franklin where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Franklin, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Franklin
| ISP / Tech Type | Franklin Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Spectrum | (0) | (5) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Franklin?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Franklin is AT&T.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Franklin is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Franklin, available to 98.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.