Best Internet Providers in Gem, IN
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Gem, IN
Gem has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Gem.
Ranks compare Gem with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Gem, IN at a Glance
Gem Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
NineStar Connect
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Gem ratings may vary and are shown below.
Who is the Best Internet Provider in Gem, IN?
Verizon is the highest-rated internet provider in Gem based on 125 Indiana customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-213-7018
Which Providers are Available at my Home in Gem?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Gem
- NineStar CONNECT - fiber coverage map
- XFINITY - cable coverage map
- XFINITY - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Gem Compares to Places Its Size
Gem's report card score is in the top 7% and its connectivity index is in the top 7%.
| Measure | Gem | Rank among US places under 1,000 people | Hancock County | Indiana | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 61.2% | bottom 45% | 83.0% | 76.3% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 6,807 Mbps | top 4% | 7,287 Mbps | 3,867 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 9.3 | top 1% | 7.3 | 7.6 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 40% | 2.5 | 2.5 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 36% | top 2% | 16% | 11% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 99% | top 5% | 97% | 95% | 96% | 1,494 places at 100% |
| Homes with internet | 93% | top 15% | 94% | 90% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 75% | top 16% | 80% | 72% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 85% | top 13% | 85% | 77% | 81% | 72 places at 100% |
| Median household income | $87,998 | top 22% | $97,562 | $81,120 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 38% | 14% | 16% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 61.2% of homes in Gem, against 83.0% across Hancock County and 76.3% across Indiana. Households in Gem are smaller than the US average (2.5 people against 2.7); 36% of workers work from home (US 15%); and the median household income is $87,998 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Gem
Which Fiber Internet Providers are Available in Gem?
EarthLink Fiber in Gem, IN
Availability:
61.2%
Customer Rating:
(6)
Avg. Download Speed
1,116 Mbps
EarthLink offers Fiber service to 61.2% of Gem homes. Across the city, EarthLink Fiber has speeds up to 1,116 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Gem from EarthLink in terms of customer satisfaction.
AT&T Fiber in Gem, IN
Availability:
61.2%
Customer Rating:
(542)
Avg. Download Speed
1,116 Mbps
AT&T offers Fiber service to 61.2% of Gem homes. Across the city, AT&T Fiber has speeds up to 1,116 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Gem from AT&T in terms of customer satisfaction.
XFINITY Fiber in Gem, IN
Availability:
59.4%
Customer Rating:
(300)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Fiber service to 59.4% of Gem homes. Across the city, XFINITY Fiber has speeds up to 2,000 Mbps
NineStar CONNECT Fiber in Gem, IN
Availability:
59.4%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
NineStar CONNECT offers Fiber service to 59.4% of Gem homes. Across the city, NineStar CONNECT Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Gem?
EarthLink Fixed Wireless in Gem, IN
Availability:
100.0%
Customer Rating:
(4)
Avg. Download Speed
70 Mbps
EarthLink offers Fixed Wireless service to 100.0% of Gem homes. Across the city, EarthLink Fixed Wireless has speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
AT&T Fixed Wireless in Gem, IN
Availability:
100.0%
Customer Rating:
(205)
Avg. Download Speed
70 Mbps
AT&T offers Fixed Wireless service to 100.0% of Gem homes. Across the city, AT&T Fixed Wireless has speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Gem, IN
Availability:
100.0%
Customer Rating:
(342)
Avg. Download Speed
70 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Gem homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Gem, IN
Availability:
100.0%
Customer Rating:
(362)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 100.0% of Gem homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which Cable Internet Providers are Available in Gem?
XFINITY Cable in Gem, IN
Availability:
100.0%
Customer Rating:
(2077)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Cable service to 100.0% of Gem homes. Across the city, XFINITY Cable has speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Gem?
EarthLink DSL in Gem, IN
Availability:
96.0%
Customer Rating:
(5)
Avg. Download Speed
60 Mbps
EarthLink offers DSL service to 96.0% of Gem homes. Across the city, EarthLink DSL has speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Gem from EarthLink in terms of customer satisfaction.
AT&T DSL in Gem, IN
Availability:
96.0%
Customer Rating:
(304)
Avg. Download Speed
60 Mbps
AT&T offers DSL service to 96.0% of Gem homes. Across the city, AT&T DSL has speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Gem from AT&T in terms of customer satisfaction.
Internet in Gem by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Gem
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Gem
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Gem Compares to Nearby Places
The 10 places nearest to Gem that have their own pages are all within 8 miles. Among them, Cumberland has the most homes with fiber (92.7%) and New Palestine the fewest (71.5%); Gem has 61.2%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Gem (this page) | 451 | 61.2% | 6,807 Mbps | 9.3 | B+ | 72/100 |
| Lawrence | 50,360 | 84.2% | 4,828 Mbps | 8.2 | B+ | 67/100 |
| Greenfield | 35,208 | 74.7% | 6,322 Mbps | 7.4 | B+ | 67/100 |
| New Palestine | 13,832 | 71.5% | 5,655 Mbps | 8.1 | B+ | 79/100 |
| Cumberland | 5,842 | 92.7% | 5,537 Mbps | 8.4 | A- | 66/100 |
| Warren Park | 1,490 | 74.9% | 3,549 Mbps | 8.2 | B+ | 48/100 |
| Mount Comfort | 650 | 100.0% | 10,000 Mbps | 7.9 | A | 81/100 |
| Mohawk | 518 | 100.0% | 10,000 Mbps | 5.9 | A- | 73/100 |
| Spring Lake | 369 | 100.0% | 7,154 Mbps | 7.2 | A | 65/100 |
| Philadelphia | 310 | 100.0% | 10,000 Mbps | 8.2 | A | 64/100 |
| Pleasant View | 292 | 73.0% | 7,619 Mbps | 8.6 | B+ | 67/100 |
Who is the Fastest Internet Provider in Gem?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, NineStar CONNECT should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Gem
| NineStar CONNECT | 10,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Gem. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Gem Internet Providers
Based on 125 reviews from Indiana internet customers, Verizon is the best internet service provider for Gem residents. Verizon was rated at an average of 4.29 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Indiana, with 3.73 out of 5 stars and 100.0% coverage in Gem.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Gem Internet Providers
The table below shows average customer ratings from customers in Gem, Indiana, and customers throughout the country.
| ISP / Tech Type | Gem Overall | Indiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) |  (7) | (816) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| XFINITY | (0) | (81) | (2379) | View Plans | ||
| HughesNet | (0) |  (2) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Gem
Based on data reported by Gem ISPs to the FCC, the fastest speeds in the city are available through NineStar CONNECT. The company offers speeds up to 10,000 Mbps in Gem. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Gem Speed | Indiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (7) | (816) | View Plans | ||
| XFINITY | (0) | (81) | (2379) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Gem?
Of the providers in Gem, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Gem where enough of them have reviewed a provider, otherwise across Indiana or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.71 out of 5 for price, which is similar to the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.86 out of 5.
The table below shows how customers in Gem, Indiana, and the United States rated the affordability of their internet service.
Rated Affordability in Gem
| ISP / Tech Type | Gem Affordability | Indiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (7) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| XFINITY | (0) | (81) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Indiana
Customer Reviews
ISPReports User
Frontier Fiber
October 08, 2026 When it works, it is good, but there is no real customer service. The site says you can call till 9 PM ET, but when you try, it tells you they are closed. The chatbot sucks and never knows what you are talking about. Their app works like it was made by a first-year high school student. The people chatting have to translate to whatever language they speak, so it is slow and not always in the right order; it is like talking to Yoda half the time. This is one of the worst places to deal with or get help when it is needed.
Jjames A
Kosciusko Connect Fiber
October 04, 2026 Service excellent Number of units using is up to 13. Watches, 4 computers, 3 iPads, 4 cell phones and two tvs
phyllis t
Surf Fiber
September 30, 2026 great
Sam F
Spectrum Cable
July 31, 2026 Service is pretty good but moving service is a headache. Not suggested for anyone planning to move whether near or far future.
Tim
Surf Fiber
July 27, 2026 have had surf since late December of 2024 and there awesome my speeds up and down always run above 250 and i have no complaints and have had very few outages over the course of time maybe t or three tops so i understated all ISP can have an outage from time to time this should be anticipated and is not a serious ding
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Which ISP Should You Choose in Gem?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Gem is Verizon.
- The fastest internet provider should be NineStar CONNECT. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Gem is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, Verizon, T-Mobile Home Internet, HughesNet, EarthLink, and AT&T has the broadest coverage in Gem, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.