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6 Best Internet Providers in Gilmer County, WV

Find internet availability by address in Gilmer County, WV

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Gilmer County ISP Report Card | Business Internet in Gilmer County

Gilmer County ISP Report at a Glance
ISP grade Gilmer County ISP Report Card C-
Average speed Download Speed for Most Households 1,033 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Gilmer County Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Gilmer County has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Gilmer County.

Gilmer County overview

Gilmer County has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Gilmer County.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Frontier

Frontier logo

Availability:

51.6%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Gilmer County.

Max Download Speed InfoCalculated from the maximum speeds available to most Gilmer County residents, weighted by user distribution.

Customer Rating

DSL

51.3%

41 Mbps

115 Mbps

DSL: 2.5 of 5 stars

(46)

Citynet

Citynet logo

Availability:

44.3%

Customer Rating:

4.0 of 5 stars

(4)

View Plans

Price: Starting at $85.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Gilmer County.

Max Download Speed InfoCalculated from the maximum speeds available to most Gilmer County residents, weighted by user distribution.

Customer Rating

Fiber

44.3%

1,000 Mbps

1,000 Mbps

Fiber: 4.7 of 5 stars

(3)

Shentel

Shentel logo

Availability:

34.4%

Customer Rating:

3.5 of 5 stars

(35)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Gilmer County.

Max Download Speed InfoCalculated from the maximum speeds available to most Gilmer County residents, weighted by user distribution.

Customer Rating

Fiber

1.5%

10,000 Mbps

10,000 Mbps

Fiber: 4.1 of 5 stars

(7)

Cable

34.4%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(24)

Above are the top 4 providers in Gilmer County, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

EarthLink

EarthLink logo

Availability:

25.6%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Gilmer County.

Max Download Speed InfoCalculated from the maximum speeds available to most Gilmer County residents, weighted by user distribution.

Customer Rating

Fixed Wireless

25.6%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

42.4%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Gilmer County.

Max Download Speed InfoCalculated from the maximum speeds available to most Gilmer County residents, weighted by user distribution.

Customer Rating

Fixed Wireless

42.4%

54 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

25.6%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Gilmer County.

Max Download Speed InfoCalculated from the maximum speeds available to most Gilmer County residents, weighted by user distribution.

Customer Rating

Fixed Wireless

25.6%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Gilmer County residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: $55.00 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: $54.99 - $124.99 / mo.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: $55.00 - $130.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Gilmer County ratings may vary and are shown below.

Who is the Best Internet Provider in Gilmer County, WV?

T-Mobile Home Internet is the best internet provider in Gilmer County based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Gilmer County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 42.37% of the county.

The chart and table below show average customer ratings from customers in Gilmer County, West Virginia, and customers throughout the country.

Top Rated Internet Providers in Gilmer County

Citynet4.004.29
T-Mobile Home Internet5.004.04
Shentel3.713.43
Frontier2.383.39
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Gilmer County Internet Providers

ISP / Tech TypeGilmer County OverallWest Virginia OverallNational OverallFor Service
Citynet (1) (4) (4)View Plans
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
Frontier (0) (8) (143)View Plans
AT&T (0) (1) (924)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on 21 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Gilmer County residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 34.4% coverage in Gilmer County.

At a national level, based on 1429 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Which Providers are Available at my Home in Gilmer County?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Gilmer County, WV map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Gilmer County?

Based on both FCC data and unbiased customer ratings in Gilmer County, the fastest internet in the county comes from Shentel.

Data Reported to FCC by ISPs: Average Maximum Available in Gilmer County

Max Advertised Speed in Gilmer County, WV

ISP / Tech TypeMax Advertised Speed
Shentel10,000 Mbps
Frontier Communications7,000 Mbps
Citynet1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Gilmer County

Citynet4.004.39
T-Mobile Home Internet5.003.96
Shentel4.143.91
AT&T4.003.75
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeGilmer County SpeedWest Virginia SpeedNational SpeedFor Service
Citynet (1) (4) (4)View Plans
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
AT&T (0) (1) (924)View Plans
Frontier (0) (8) (143)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Gilmer County ISPs to the FCC, the fastest speeds in the county are available through Shentel. The company offers speeds up to 10,000 Mbps in Gilmer County. Therefore, the average customer can get up to 1,396 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the county rated their satisfaction with internet speed highest with Shentel. This indicates Shentel reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Gilmer County?

West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. Shentel is rated in second place for affordability by the company’s Gilmer County customers with an average price rating of 3.43 out of 5.

The chart and graph below show how customers in Gilmer County, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Gilmer County

Citynet3.003.29
T-Mobile Home Internet5.004.11
Shentel3.432.96
Frontier2.503.37
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeGilmer County AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
Citynet (1) (4) (4)View Plans
T-Mobile Home Internet (0) (1) (284)View Plans
Shentel (0) (7) (33)View Plans
Frontier (0) (8) (143)View Plans
HughesNet (0) (1) (18)View Plans
AT&T (0) (1) (924)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Gilmer County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Gilmer County below, including the metrics used and how Gilmer County compares to the rest of West Virginia and nation.

Gilmer County ISP Report Card: C-
Metric

(hover for details)
Gilmer County West Virginia USA
44.53% 54.33% 67.25%
1,033 Mbps 3,623 Mbps 3,293 Mbps
3.2 5.5 6.8

 

Gilmer County Digital Connectivity Index: 36 / 100
Metric

(hover for details)
Gilmer County West Virginia USA
2.5 2.5 2.7
3% 9% 14%
86% 90% 95%
75% 85% 90%
54% 69% 75%
80% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Gilmer County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Gilmer County is C-, which is better than other counties. The local demand for broadband internet connectivity in Gilmer County is high with a score of 36 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Gilmer County have done a poor job meeting the needs of its residents.

The Gilmer County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

75% of Gilmer County households have an internet connection while having 69.94% availability. 54% of households have fiber, cable, or DSL, 20% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 54% of households have a broadband connection such as fiber, cable or DSL available to their home, 80% subscribe to it. A large amount of Gilmer County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Gilmer County?

Calhoun County, WV

  • ISP Report Card: D-
  • Digital Connectivity Index: 29 / 100
Lewis County, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 38 / 100
Wirt County, WV

  • ISP Report Card: D
  • Digital Connectivity Index: 38 / 100

Upshur County, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 46 / 100
Jackson County, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 38 / 100
Randolph County, WV

  • ISP Report Card: B
  • Digital Connectivity Index: 46 / 100

Meigs County, OH

  • ISP Report Card: C
  • Digital Connectivity Index: 25 / 100
Mason County, WV

  • ISP Report Card: B-
  • Digital Connectivity Index: 36 / 100
Gallia County, OH

  • ISP Report Card: D+
  • Digital Connectivity Index: 24 / 100

How Much Speed does a Gilmer County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Gilmer County is 2.5, which is larger than the West Virginia average of 2.5 and smaller than the national average of 2.7. Gilmer County's average household income is $51,275 which is about average for the West Virginia average of $63,443 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Gilmer County also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the West Virginia average of 14%. Additionally, 3% of residents work from home, which is lower than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of Gilmer County has a low need for internet connectivity and speeds.

Compared to the rest of the country, Gilmer County households are much more technology-disengaged. 86% of households have some sort of computing device, 72% have desktops or laptops in the home, and 79% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Gilmer County?

Citynet Fiber in Gilmer County, WV

Citynet logo

Availability:

44.3%

Customer Rating:

4.7 of 5 stars

(3)

Avg. Download Speed

1,000 Mbps

Citynet offers Fiber service to 44.3% of Gilmer County homes. Across the county, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Citynet Fiber. Citynet Fiber is rated higher than other types of internet service available in Gilmer County from Citynet in terms of customer satisfaction.

Shentel Fiber in Gilmer County, WV

Shentel logo

Availability:

1.5%

Customer Rating:

4.1 of 5 stars

(7)

Avg. Download Speed

10,000 Mbps

Shentel offers Fiber service to 1.5% of Gilmer County homes. Across the county, Shentel Fiber has speeds up to 10,000 Mbps, with speeds from 10,000 Mpbs up to 10,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Shentel Fiber. Shentel Fiber is rated higher than other types of internet service available in Gilmer County from Shentel in terms of customer satisfaction.

Which Cable Internet Providers are Available in Gilmer County?

Shentel Cable in Gilmer County, WV

Shentel logo

Availability:

34.4%

Customer Rating:

3.3 of 5 stars

(24)

Avg. Download Speed

1,000 Mbps

Shentel offers Cable service to 34.4% of Gilmer County homes. Across the county, Shentel Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the county. Shentel Cable is rated about the same as other types of internet service available in Gilmer County from Shentel in terms of customer satisfaction.

Which DSL Internet Providers are Available in Gilmer County?

Frontier DSL in Gilmer County, WV

Frontier logo

Availability:

51.3%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

41 Mbps

Frontier Communications offers DSL service to 51.3% of Gilmer County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.6 Mbps throughout the county. Frontier DSL is rated lower than other types of internet service available in Gilmer County from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Gilmer County?

T-Mobile Home Internet Fixed Wireless in Gilmer County, WV

T-Mobile Home Internet logo

Availability:

42.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

54 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 42.4% of Gilmer County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.6 Mbps throughout the county. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Gilmer County from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Gilmer County, WV

EarthLink logo

Availability:

25.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 25.6% of Gilmer County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the county. EarthLink Fixed Wireless is rated other types of internet service available in Gilmer County from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Gilmer County, WV

AT&T logo

Availability:

25.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 25.6% of Gilmer County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the county. AT&T Fixed Wireless is rated other types of internet service available in Gilmer County from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Gilmer County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Gilmer County is T-Mobile Home Internet.
  • The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, Shentel may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Gilmer County is T-Mobile Home Internet.
  • Frontier Communications, Viasat, and HughesNet has the broadest coverage in Gilmer County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Gilmer County compare to other cities with a similar population?

To see how Gilmer County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Gilmer County's C- ISP Report Card and 36 / 100 Digital Connectivity Index.

Knox County, TX

  • ISP Report Card: B
  • Digital Connectivity Index: 57 / 100
Kearney County, NE

  • ISP Report Card: C+
  • Digital Connectivity Index: 46 / 100
Keith County, NE

  • ISP Report Card: B-
  • Digital Connectivity Index: 39 / 100

Kemper County, MS

  • ISP Report Card: B-
  • Digital Connectivity Index: 19 / 100
Kenedy County, TX

  • ISP Report Card: D+
  • Digital Connectivity Index: 17 / 100
Kent County, TX

  • ISP Report Card: C
  • Digital Connectivity Index: 67 / 100

Keokuk County, IA

  • ISP Report Card: B-
  • Digital Connectivity Index: 36 / 100
Ketchikan Gateway Borough, AK

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Keweenaw County, MI

  • ISP Report Card: D-
  • Digital Connectivity Index: 32 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in West Virginia

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Taylor T

XFINITY Fiber

January 19, 2026

Xfinity is great, the staff in the store are very helpful and they are always willing to try to fix problems. I also like their app. They send text messages every time the wifi goes out. I receive texts if the power goes out, if the wifi router is unplugged, if the Xfinity service itself is the problem, and when the power comes back on. This is extremely helpful because I leave my dog at home when I go to work, so the texts let me know when she will have AC running and when she does not. The app also gives step-by-step instructions to troubleshoot issues and has options for an AI or a real person to ask for help. The issue is that I pay $50 a month for a wifi router that does not even reach halfway across my 1 bedroom apartment. The wifi is great in the living room, but 10 yards into the apartment is a completely different story. It seems extremely overpriced for such a short range. I have tried extenders, they barely work enough to make a google search.

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Angel G

Frontier Fiber

January 18, 2026

I enjoy the current internet provider I use. I live in the countryside, which is known for having poor cell and internet service. I have never had an issue with the current provider I use. They have fast speeds & are reliable. That’s all I can ask for from an internet company

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A Charleston, WV Customer

Optimum Cable

January 03, 2026
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E.L.

Optimum Cable

December 29, 2025

Optimum is the worst internet provider I have every had. They are always going out and throttling speed. When You contact customer service they are not helpful at all and they have really poor attitudes. I have actually had their customer service people cuss me out and laugh at me. I will be switching providers as soon as the fiber optic is installed in my area. I would not recommend Optimum to a dog.

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A St. Albans, WV Customer

Frontier Fiber

December 28, 2025
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