10 Best Internet Providers in Grand Rapids, OH

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Grand Rapids, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Grand Rapids ratings may vary and are shown below.

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Who is the Best Internet Provider in Grand Rapids, OH?

M2X Communications is the best internet provider in Grand Rapids based on Ohio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, M2X Communications had the best reviews at the local, state, and national levels versus all available providers in Grand Rapids, making it a solid recommendation among providers with reviews. M2X Communications is an option for 53.89% of the city.

The chart and table below show average customer ratings from customers in Grand Rapids, Ohio, and customers throughout the country.

Top Rated Internet Providers in Grand Rapids

Local, State, and National Ratings for all Grand Rapids Internet Providers

Based on 261 reviews from Ohio internet customers, M2X Communications is the best internet service provider for Grand Rapids residents. M2X Communications was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Ohio, with 4.00 out of 5 stars and 47.7% coverage in Grand Rapids.

At a national level, based on 3944 national reviews for any of the providers listed above, Amplex Internet is rated higher than any other provider, with a rating of 2.88 out of 5.

Who is the Fastest Internet Provider in Grand Rapids?

Based on both FCC data and unbiased customer ratings in Grand Rapids, the fastest internet in the city comes from Spectrum.

Data Reported to FCC by ISPs: Average Maximum Available in Grand Rapids

	ISP / Tech Type	Max Advertised Speed
	Windstream	1,000 Mbps
	Spectrum	1,000 Mbps
	M2X Communications	750 Mbps
	QualStar Communications	500 Mbps
	Verizon	300 Mbps
	Frontier Communications	115 Mbps
	Amplex Internet	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	AT&T	25 Mbps
	EarthLink	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Grand Rapids

Based on data reported by Grand Rapids ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Grand Rapids. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Grand Rapids?

Ohio customers rate M2X Communications as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

M2X Communications received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Grand Rapids customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in Grand Rapids, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in Grand Rapids

Grand Rapids Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Grand Rapids below, including the metrics used and how Grand Rapids compares to the rest of Ohio and nation.

Grand Rapids ISP Report Card: C

	Metric (hover for details)	Grand Rapids	Ohio	USA
	Fiber Availability Percent The percentage of households in Grand Rapids that have a Fiber internet connection available to their home.	56.86%	61.58%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	821 Mbps	2,747 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Grand Rapids.	5.2	7.0	6.8

 

Grand Rapids Digital Connectivity Index: 59 / 100

	Metric (hover for details)	Grand Rapids	Ohio	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.6	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	7%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	93%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	68%	75%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	68%	76%	76%

Grand Rapids ISP Report Card & Digital Connectivity Index

The ISP Report Card in Grand Rapids is C, which is comparable to other cities. The local demand for broadband internet connectivity in Grand Rapids is high with a score of 59 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Grand Rapids have done a average job meeting the needs of its residents.

The Grand Rapids ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

93% of Grand Rapids households have an internet connection despite having 100.00% availability. 68% of households have fiber, cable, or DSL, 11% have satellite, 1% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 68% subscribe to it. A moderate amount of Grand Rapids residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Grand Rapids?

How Much Speed does a Grand Rapids Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Grand Rapids is 2.6, which is larger than the Ohio average of 2.5 and smaller than the national average of 2.7. Grand Rapids's average household income is $84,071 which is higher than the Ohio average of $80,507 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Grand Rapids also has 10% of its population enrolled in school between the 6th grade and college level, this is lower than the Ohio average of 15%. Additionally, 7% of residents work from home, which is lower than the 12% of residents in Ohio who work from home. This and other factors you can see above show us that the community of Grand Rapids has a high need for internet connectivity and speeds.

Compared to the rest of the country, Grand Rapids households are more technology-engaged. 95% of households have some sort of computing device, 81% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Grand Rapids?

Which Cable Internet Providers are Available in Grand Rapids?

Which DSL Internet Providers are Available in Grand Rapids?

Which Fixed Wireless and LTE Internet Providers are Available in Grand Rapids?

Which ISP Should You Choose in Grand Rapids?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Grand Rapids is M2X Communications.
• The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Grand Rapids is M2X Communications.
• Viasat, QualStar Communications, and HughesNet has the broadest coverage in Grand Rapids, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Grand Rapids compare to other cities with a similar population?

To see how Grand Rapids stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Grand Rapids's C ISP Report Card and 59 / 100 Digital Connectivity Index.