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Best Internet Providers in Neapolis, OH

All 12 providers, ranked by coverage, speed and customer ratings

Neapolis has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Neapolis.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber45.4%Fulton County 65.7%bottom 32%
Average top speed959 MbpsFulton County 2,805 Mbpsbottom 20%
Providers126.2 at a typical addresstop 35%
Homes with internet91%Fulton County 90%top 33%
ISP Report CardCscore 42 of 100bottom 33%
Connectivity index57/100Fulton County 49/100top 35%

Ranks compare Neapolis with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.

The Best Internet in Neapolis, OH at a Glance

Top rankedSee the full rankingFirst in our Neapolis ranking by coverage, speed and customer ratings.See plans
FastestSpectrumUp to 1,000 Mbps advertised to the FCCCompare speeds
Best ratedM2X CommunicationsRated 5.00 out of 5 by its customers, available to 34.42% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Neapolis Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Windstream

Windstream logo

Availability:

89.5%

Customer Rating:

3.4 of 5 stars

(99)

View Plans

1-866-558-4090 Price: Starting at $19.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fiber

11.0%

2,000 Mbps

2,000 Mbps

Fiber: 3.9 of 5 stars

(40)

DSL

89.5%

130 Mbps

200 Mbps

DSL: 3.0 of 5 stars

(52)

Spectrum

Spectrum logo

Availability:

59.6%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Cable

59.6%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1739)

M2X Communications

M2X Communications logo

Availability:

34.4%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fiber

34.4%

750 Mbps

750 Mbps

Fiber: 5.0 of 5 stars

(1)

EarthLink

EarthLink logo

Availability:

70.8%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

DSL

1.6%

10 Mbps

10 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

69.2%

30 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

70.8%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

DSL

1.6%

10 Mbps

10 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

69.2%

30 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

MetaLINK Technologies

MetaLINK Technologies logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(2)

View Plans

Price: $29.95 - $99.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fixed Wireless

100.0%

120 Mbps

500 Mbps

Wireless: 5.0 of 5 stars

(1)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

72.7%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fixed Wireless

72.7%

34 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

55.6%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fixed Wireless

55.6%

64 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Brightspeed

Brightspeed logo

Availability:

23.3%

Customer Rating:

3.1 of 5 stars

(76)

View Plans

1-888-787-8580 Price: Starting at $39.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

DSL

23.3%

10 Mbps

10 Mbps

DSL: 2.6 of 5 stars

(43)

Frontier

Frontier logo

Availability:

1.3%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

DSL

1.3%

10 Mbps

10 Mbps

DSL: 2.7 of 5 stars

(58)

bright.net north

bright.net north logo

Availability:

21.2%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price: Starting at $69.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fixed Wireless

21.2%

25 Mbps

25 Mbps

Wireless: 5.0 of 5 stars

(1)

Amplex Internet

Amplex Internet logo

Availability:

11.5%

Customer Rating:

3.3 of 5 stars

(3)

View Plans

Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neapolis.

Max Download Speed InfoCalculated from the maximum speeds available to most Neapolis residents, weighted by block population.

Customer Rating

Fixed Wireless

11.5%

100 Mbps

100 Mbps

Wireless: 1.0 of 5 stars

(1)

Satellite providers, which generally offer 100% coverage across the United States, are available for Neapolis residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Neapolis ratings may vary and are shown below.

Who is the Best Internet Provider in Neapolis, OH?

M2X Communications is the highest-rated internet provider in Neapolis based on 293 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

Which Providers are Available at my Home in Neapolis?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Neapolis, OH map of internet availability

How Neapolis Compares to Places Its Size

Neapolis's report card score is in the bottom 33% and its connectivity index is in the top 35%.

Cscore 42 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 33%
57/100Fulton County 49/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 35%
Measure Neapolis Rank among US towns of 1,000 to 9,999 people Fulton County Ohio US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 45.4% bottom 32% 65.7% 68.3% 71.5% 1,056 places at 100.0%
Average top speed 959 Mbps bottom 20% 2,805 Mbps 3,062 Mbps 3,486 Mbps Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps)
Providers at a typical address 6.2 top 35% 7.4 7.6 7.1 McLendon-Chisholm, TX (14.2)
Connectivity index inputs: how much households need and use the internet
People per household 2.4 bottom 42% 2.5 2.5 2.7 St. George, GA (6.2)
Workers who work from home 9% bottom 48% 6% 13% 15% Indian Springs, NV (76%)
Homes with a computer, tablet or phone 97% top 19% 94% 95% 96% 515 places at 100%
Homes with internet 91% top 33% 90% 91% 91% 115 places at 100%
Homes on fiber, cable or DSL 73% top 33% 71% 76% 76% Bunkerville, NV and Fort Myer, VA and 3 more (100%)
More about the households here
Homes with a desktop or laptop 83% top 24% 77% 78% 81% 12 places at 100%
Median household income $87,358 top 31% $77,295 $82,723 $93,246 16 places at $250,001
Residents in school (6th grade to college) 9% bottom 17% 14% 15% 16% University Park, PA (95%)

Fiber reaches 45.4% of homes in Neapolis, against 65.7% across Fulton County and 68.3% across Ohio. Households in Neapolis are smaller than the US average (2.4 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $87,358 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Neapolis

Which Fiber Internet Providers are Available in Neapolis?

M2X Communications Fiber in Neapolis, OH

M2X Communications logo

Availability:

34.4%

Customer Rating:

5.0 of 5 stars

(1)

Avg. Download Speed

750 Mbps

M2X Communications offers Fiber service to 34.4% of Neapolis homes. Across the city, M2X Communications Fiber is the only type of service available from the company, with speeds up to 750 Mbps, with speeds from 750 Mpbs up to 750 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for M2X Communications Fiber. M2X Communications Fiber is rated the same as other types of internet service available in Neapolis from M2X Communications in terms of customer satisfaction.

Windstream Fiber in Neapolis, OH

Windstream logo

Availability:

11.0%

Customer Rating:

3.9 of 5 stars

(40)

Avg. Download Speed

2,000 Mbps

Windstream offers Fiber service to 11.0% of Neapolis homes. Across the city, Windstream Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in Neapolis from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Neapolis?

QualStar Communications Fixed Wireless in Neapolis, OH

MetaLINK Technologies logo

Availability:

100.0%

Customer Rating:

5.0 of 5 stars

(1)

Avg. Download Speed

120 Mbps

QualStar Communications offers Fixed Wireless service to 100.0% of Neapolis homes. Across the city, QualStar Communications Fixed Wireless is the only type of service available from the company, with speeds up to 120 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 100, with an average of 28 Mbps throughout the city. QualStar Communications Fixed Wireless is rated other types of internet service available in Neapolis from QualStar Communications in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Neapolis, OH

T-Mobile Home Internet logo

Availability:

72.7%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

34 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 72.7% of Neapolis homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Neapolis from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Neapolis, OH

EarthLink logo

Availability:

69.2%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

30 Mbps

EarthLink offers Fixed Wireless service to 69.2% of Neapolis homes. Across the city, EarthLink Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Neapolis from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Neapolis, OH

AT&T logo

Availability:

69.2%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

30 Mbps

AT&T offers Fixed Wireless service to 69.2% of Neapolis homes. Across the city, AT&T Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Neapolis from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Neapolis, OH

Verizon logo

Availability:

55.6%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

64 Mbps

Verizon offers Fixed Wireless service to 55.6% of Neapolis homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 8.0 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Neapolis from Verizon in terms of customer satisfaction.

bright.net north Fixed Wireless in Neapolis, OH

bright.net north logo

Availability:

21.2%

Customer Rating:

5.0 of 5 stars

(1)

Avg. Download Speed

25 Mbps

bright.net north offers Fixed Wireless service to 21.2% of Neapolis homes. Across the city, bright.net north Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 5.0, with an average of 5.0 Mbps throughout the city. bright.net north Fixed Wireless is rated other types of internet service available in Neapolis from bright.net north in terms of customer satisfaction.

Amplex Internet Fixed Wireless in Neapolis, OH

Amplex Internet logo

Availability:

11.5%

Customer Rating:

1.0 of 5 stars

(1)

Avg. Download Speed

100 Mbps

Amplex Internet offers Fixed Wireless service to 11.5% of Neapolis homes. Across the city, Amplex Internet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Amplex Internet Fixed Wireless is rated other types of internet service available in Neapolis from Amplex Internet in terms of customer satisfaction.

Which Cable Internet Providers are Available in Neapolis?

Spectrum Cable in Neapolis, OH

Spectrum logo

Availability:

59.6%

Customer Rating:

3.3 of 5 stars

(1739)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 59.6% of Neapolis homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 954 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Neapolis from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Neapolis?

Windstream DSL in Neapolis, OH

Windstream logo

Availability:

89.5%

Customer Rating:

3.0 of 5 stars

(52)

Avg. Download Speed

130 Mbps

Windstream offers DSL service to 89.5% of Neapolis homes. Across the city, Windstream DSL has speeds up to 130 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Neapolis from Windstream in terms of customer satisfaction.

Brightspeed DSL in Neapolis, OH

Brightspeed logo

Availability:

23.3%

Customer Rating:

2.6 of 5 stars

(43)

Avg. Download Speed

10 Mbps

Brightspeed offers DSL service to 23.3% of Neapolis homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Neapolis from Brightspeed in terms of customer satisfaction.

EarthLink DSL in Neapolis, OH

EarthLink logo

Availability:

1.6%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

10 Mbps

EarthLink offers DSL service to 1.6% of Neapolis homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Neapolis from EarthLink in terms of customer satisfaction.

AT&T DSL in Neapolis, OH

AT&T logo

Availability:

1.6%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

10 Mbps

AT&T offers DSL service to 1.6% of Neapolis homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Neapolis from AT&T in terms of customer satisfaction.

Frontier DSL in Neapolis, OH

Frontier logo

Availability:

1.3%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

10 Mbps

Frontier Communications offers DSL service to 1.3% of Neapolis homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Neapolis from Frontier in terms of customer satisfaction.

Internet in Neapolis by Neighborhood and ZIP Code

Neapolis has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in Neapolis

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Neapolis

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
43547310 0.0%1,000 Mbps6D+69/100

How Neapolis Compares to Nearby Places

The 10 places nearest to Neapolis that have their own pages are all within 9 miles. Among them, McClure has the most homes with fiber (98.5%) and Brailey the fewest (33.0%); Neapolis has 45.4%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Neapolis (this page)1,499 45.4%959 Mbps6.2C57/100
Swanton11,567 59.8%2,526 Mbps6.5B-57/100
Waterville8,609 49.0%3,174 Mbps8.2B80/100
Whitehouse7,426 87.3%8,320 Mbps7.6A-82/100
Delta6,233 64.9%1,612 Mbps7.4B-64/100
Monclova4,432 49.0%5,281 Mbps6.9B81/100
Liberty Center3,505 58.3%1,171 Mbps6.8C+47/100
Grand Rapids3,060 56.9%830 Mbps6.7C58/100
Brailey1,478 33.0%1,054 Mbps7.7C+48/100
McClure1,373 98.5%909 Mbps6.3B-36/100
Texas523 71.3%707 Mbps7.4C+55/100

Who is the Fastest Internet Provider in Neapolis?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by M2X Communications. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Neapolis

Max Advertised Speed in Neapolis, OH
Windstream2,000
Spectrum1,000
M2X Communications750
QualStar Communications500
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
Amplex Internet100
HughesNet25
bright.net north25
Brightspeed10
Frontier Communications10

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Neapolis. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Neapolis Internet Providers

Based on 293 reviews from Ohio internet customers, M2X Communications is the best internet service provider for Neapolis residents. M2X Communications was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Ohio, with 4.00 out of 5 stars and 59.6% coverage in Neapolis.

At a national level, based on 4532 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Neapolis Internet Providers

The table below shows average customer ratings from customers in Neapolis, Ohio, and customers throughout the country.

ISP / Tech TypeNeapolis OverallOhio OverallNational OverallFor Service
bright.net north5 of 5 stars (1)5 of 5 stars (1)5 of 5 stars (1)View Plans
M2X Communications5 of 5 stars (1)5 of 5 stars (1)5 of 5 stars (1)View Plans
Spectrum4 of 5 stars (1)3.5 of 5 stars (196)3.5 of 5 stars (1949)View Plans
Amplex InternetNo rating yet (0)3.5 of 5 stars (3)3.5 of 5 stars (3)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (53)3.5 of 5 stars (1051)View Plans
BrightspeedNo rating yet (0)2.5 of 5 stars (4)3 of 5 stars (76)View Plans
FrontierNo rating yet (0)2 of 5 stars (3)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)1 of 5 stars (1)2.5 of 5 stars (25)View Plans
MetaLINK TechnologiesNo rating yet (0)4 of 5 stars (2)4 of 5 stars (2)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (8)4 of 5 stars (816)View Plans
WindstreamNo rating yet (0)4 of 5 stars (8)3.5 of 5 stars (99)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Neapolis

Based on data reported by Neapolis ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Neapolis. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with M2X Communications. This indicates M2X Communications reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeNeapolis SpeedOhio SpeedNational SpeedFor Service
M2X Communications5 of 5 stars (1)5 of 5 stars (1)5 of 5 stars (1)View Plans
bright.net north4 of 5 stars (1)4 of 5 stars (1)4 of 5 stars (1)View Plans
Spectrum4 of 5 stars (1)3.5 of 5 stars (196)3.5 of 5 stars (1949)View Plans
Amplex InternetNo rating yet (0)3.5 of 5 stars (3)3.5 of 5 stars (3)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (53)4 of 5 stars (1051)View Plans
BrightspeedNo rating yet (0)3 of 5 stars (4)3 of 5 stars (76)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (3)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)1 of 5 stars (1)2.5 of 5 stars (25)View Plans
MetaLINK TechnologiesNo rating yet (0)4 of 5 stars (2)4 of 5 stars (2)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (8)4 of 5 stars (816)View Plans
WindstreamNo rating yet (0)3.5 of 5 stars (8)3.5 of 5 stars (99)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Neapolis?

Of the providers in Neapolis, customers rate M2X Communications the best for price. Data comes from customers rating their satisfaction with pricing: in Neapolis where enough of them have reviewed a provider, otherwise across Ohio or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

M2X Communications is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Spectrum is rated second for affordability, with an average price rating of 4.00 out of 5.

The table below shows how customers in Neapolis, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in Neapolis

ISP / Tech TypeNeapolis AffordabilityOhio AffordabilityNational AffordabilityFor Service
bright.net north5 of 5 stars (1)5 of 5 stars (1)5 of 5 stars (1)View Plans
M2X Communications5 of 5 stars (1)5 of 5 stars (1)5 of 5 stars (1)View Plans
Spectrum4 of 5 stars (1)3 of 5 stars (196)3 of 5 stars (1949)View Plans
Amplex InternetNo rating yet (0)3.5 of 5 stars (3)3.5 of 5 stars (3)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (53)3.5 of 5 stars (1051)View Plans
BrightspeedNo rating yet (0)3.5 of 5 stars (4)3.5 of 5 stars (76)View Plans
FrontierNo rating yet (0)3 of 5 stars (3)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)2 of 5 stars (1)2.5 of 5 stars (25)View Plans
MetaLINK TechnologiesNo rating yet (0)4 of 5 stars (2)4 of 5 stars (2)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (8)3.5 of 5 stars (816)View Plans
WindstreamNo rating yet (0)3.5 of 5 stars (8)3 of 5 stars (99)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Ohio

Customer Reviews

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Samantha S.

Spectrum Cable

4 of 5 stars May 06, 2026

I’m moderately satisfied with Spectrum as an internet provider. I’ve used them in the past and the service has improved since then. It is quite reliable and I usually don’t experience any hiccups or outages in service. I’ve had a good experience with Spectrum and would recommend them to a friend or family member looking for service.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

Samantha S.

bright.net north Fixed Wireless

5 of 5 stars July 26, 2025

I live in a very rural area where internet providers are very limited. Where I live we only have about 3 ISP services to choose from. I was with a previous company in the early 2000's and switched to my current ISP in 2012. Since being with my ISP, they have continously made improvements in our internet speed while still keeping prices about the same over the years. They have always been fast to address and fix any problems. Additionally, they have provided upgraded equipment over the years without adding additional costs to continue providing us with the best possible speed and service. Also, we rarely have outages which is amazing, considering our rural location.

Plan Pricing: 5 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 5 of 5 stars

Isaac B

M2X Communications Fiber

5 of 5 stars December 05, 2024

M2 X is a wonderful company. Before they came around, we only had Frontier internet, which was frequently so bad that when we called to complain and were asked to check our internet speeds, the internet speed test website wouldn't load. We tried M2X and now our internet speeds are fantastic. Not only that but they are very considerate of their customers. A few months ago I received a notice for rate change, which I thought meant that they were going to increase our rate. It turns out that there were so many people in our area that want to date, they were decreasing our rate, which I've never seen a company do before. Overall I would recommend this company to anyone in the area and can't wait to see what the future brings them. Since switching we've only had one internet outage which was fixed within a few minutes.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

T H

Frontier Fiber

1 of 5 stars November 12, 2026

Had terrible service from first day. My service worked, my wife's didn't. Didn't produce enough power (ordered 1 gig plan) to keep my tvs working. Only the oldest one in the bedroom worked. Called my old company the next day and had my old service restored on Monday.

Plan Pricing: 4 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 1 of 5 stars

Hannah D

Omni Fiber

1 of 5 stars August 30, 2026

The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

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Which ISP Should You Choose in Neapolis?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Neapolis is M2X Communications.
  • The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, M2X Communications may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Neapolis is M2X Communications.
  • Viasat, QualStar Communications, and HughesNet has the broadest coverage in Neapolis, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.