7 Best Internet Providers in Hackettstown, NJ

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Hackettstown, NJ for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hackettstown ratings may vary and are shown below.

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Who is the Best Internet Provider in Hackettstown, NJ?

Optimum is the best internet provider in Hackettstown based on New Jersey customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Optimum had the best reviews at the local, state, and national levels versus all available providers in Hackettstown, making it a solid recommendation among providers with reviews. Unfortunately, Optimum is an option for 30.74% of the city.

The chart and table below show average customer ratings from customers in Hackettstown, New Jersey, and customers throughout the country.

Top Rated Internet Providers in Hackettstown

Local, State, and National Ratings for all Hackettstown Internet Providers

Based on 193 reviews from New Jersey internet customers, Optimum is the best internet service provider for Hackettstown residents. Optimum was rated at an average of 3.22 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in New Jersey, with 2.50 out of 5 stars and 86.3% coverage in Hackettstown.

At a national level, based on 4446 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Hackettstown?

Based on both FCC data and unbiased customer ratings in Hackettstown, the fastest internet in the city comes from Optimum.

Data Reported to FCC by ISPs: Average Maximum Available in Hackettstown

	ISP / Tech Type	Max Advertised Speed
	Optimum	8,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Verizon	940 Mbps
	EarthLink	940 Mbps
	Brightspeed	100 Mbps
	AT&T	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Hackettstown

Based on data reported by Hackettstown ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 8,000 Mbps in Hackettstown. Therefore, the average customer can get up to 2,775 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Optimum. This indicates Optimum reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Hackettstown?

New Jersey customers rate Optimum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Optimum received a local rating of 3.50 out of 5, which is much lower than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Hackettstown customers with an average price rating of 2.50 out of 5.

The chart and graph below show how customers in Hackettstown, New Jersey, and the United States rated the affordability of their internet service.

Rated Affordability in Hackettstown

Hackettstown Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Hackettstown below, including the metrics used and how Hackettstown compares to the rest of New Jersey and nation.

Hackettstown ISP Report Card: C

	Metric (hover for details)	Hackettstown	New Jersey	USA
	Fiber Availability Percent The percentage of households in Hackettstown that have a Fiber internet connection available to their home.	7.99%	79.08%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,201 Mbps	4,388 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Hackettstown.	4.7	6.2	6.8

 

Hackettstown Digital Connectivity Index: 78 / 100

	Metric (hover for details)	Hackettstown	New Jersey	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.5	2.8	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	14%	15%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	95%	92%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	83%	80%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	84%	81%	76%

Hackettstown ISP Report Card & Digital Connectivity Index

The ISP Report Card in Hackettstown is C, which is much better than other cities. The local demand for broadband internet connectivity in Hackettstown is high with a score of 78 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Hackettstown have done a good job meeting the needs of its residents.

The Hackettstown ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

95% of Hackettstown households have an internet connection despite having 99.52% availability. 83% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 83% of households have a broadband connection such as fiber, cable or DSL available to their home, 84% subscribe to it. A very large amount of Hackettstown residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Hackettstown?

How Much Speed does a Hackettstown Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Hackettstown is 2.5, which is smaller than the New Jersey average of 2.8 and smaller than the national average of 2.7. Hackettstown's average household income is $114,855 which is higher than the New Jersey average of $115,341 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Hackettstown also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the New Jersey average of 16%. Additionally, 14% of residents work from home, which is lower than the 15% of residents in New Jersey who work from home. This and other factors you can see above show us that the community of Hackettstown has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Hackettstown households are more technology-engaged. 96% of households have some sort of computing device, 92% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Hackettstown?

Which Cable Internet Providers are Available in Hackettstown?

Which DSL Internet Providers are Available in Hackettstown?

Which Fixed Wireless and LTE Internet Providers are Available in Hackettstown?

Which ISP Should You Choose in Hackettstown?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Hackettstown is Optimum.
• The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, Optimum may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Hackettstown is Optimum.
• Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Hackettstown, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Hackettstown compare to other cities with a similar population?

To see how Hackettstown stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Hackettstown's C ISP Report Card and 78 / 100 Digital Connectivity Index.