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8 Best Internet Providers in Hays, NC

Find internet availability by address in Hays, NC

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Hays ISP Report Card | Business Internet in Hays

Hays ISP Report at a Glance
ISP grade Hays ISP Report Card B+
Average speed Download Speed for Most Households 1,753 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Hays Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Hays has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Hays.

Hays overview

Hays has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Hays.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

92.0%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Cable

92.0%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

River Street

River Street logo

Availability:

82.1%

Customer Rating:

2.0 of 5 stars

(2)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fiber

82.1%

1,000 Mbps

1,000 Mbps

Fiber: 1.0 of 5 stars

(1)

Brightspeed

Brightspeed logo

Availability:

79.0%

Customer Rating:

3.3 of 5 stars

(70)

View Plans

1-833-601-2935 Price: $49.00 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fiber

75.1%

2,000 Mbps

2,000 Mbps

Fiber: 4.0 of 5 stars

(31)

DSL

74.0%

27 Mbps

80 Mbps

DSL: 2.5 of 5 stars

(33)

EarthLink

EarthLink logo

Availability:

32.5%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fixed Wireless

32.5%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

Above are the top 4 providers in Hays, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Carolina West

Carolina West logo

Availability:

99.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fixed Wireless

99.5%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

US Cellular

US Cellular logo

Availability:

87.1%

Customer Rating:

3.4 of 5 stars

(18)

View Plans

Price: $49.99 - $69.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fixed Wireless

87.1%

15 Mbps

25 Mbps

Wireless: 3.7 of 5 stars

(14)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

54.8%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fixed Wireless

54.8%

25 Mbps

25 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

32.5%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hays.

Max Download Speed InfoCalculated from the maximum speeds available to most Hays residents, weighted by user distribution.

Customer Rating

Fixed Wireless

32.5%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Hays residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hays ratings may vary and are shown below.

Who is the Best Internet Provider in Hays, NC?

EarthLink is the best internet provider in Hays based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, EarthLink had the best reviews at the local, state, and national levels versus all available providers in Hays, making it a solid recommendation among providers with reviews. Unfortunately, EarthLink is an option for 32.51% of the city.

EarthLink logo

Click here to get EarthLink

or call 1-877-418-2092

The chart and table below show average customer ratings from customers in Hays, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Hays


EarthLink4.003.60
AT&T3.673.66
T-Mobile Home Internet3.674.04
Spectrum3.403.28
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Hays Internet Providers

ISP / Tech TypeHays OverallNorth Carolina OverallNational OverallFor Service
EarthLink (0) (1) (12)View Plans
AT&T (0) (49) (924)View Plans
T-Mobile Home Internet (0) (9) (284)View Plans
Spectrum (0) (186) (1738)View Plans
Brightspeed (0) (14) (64)View Plans
River Street (0) (1) (2)View Plans
US Cellular (0) (0) (15)View Plans
HughesNet (0) (0) (18)View Plans
Viasat (0) (0) (11)View Plans
Carolina West (0) (0) (0)View Plans

Based on 260 reviews from North Carolina internet customers, EarthLink is the best internet service provider for Hays residents. EarthLink was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 3.67 out of 5 stars and 32.5% coverage in Hays.

At a national level, based on 3068 national reviews for any of the providers listed above, River Street Networks is rated higher than any other provider, with a rating of 1.81 out of 5.

Which Providers are Available at my Home in Hays?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Hays, NC map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Hays?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by EarthLink. On the other hand, based on data provided by the internet providers to the FCC, Brightspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Hays

Max Advertised Speed in Hays, NC


ISP / Tech TypeMax Advertised Speed
Brightspeed2,000 Mbps
River Street Networks1,000 Mbps
Spectrum1,000 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
T-Mobile Home Internet25 Mbps
US Cellular25 Mbps
HughesNet25 Mbps
Carolina West Wireless25 Mbps

Customer Ratings for Internet Provider Speeds in Hays


EarthLink4.002.74
AT&T3.843.75
Spectrum3.683.61
T-Mobile Home Internet3.563.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHays SpeedNorth Carolina SpeedNational SpeedFor Service
EarthLink (0) (1) (12)View Plans
AT&T (0) (49) (924)View Plans
Spectrum (0) (186) (1738)View Plans
T-Mobile Home Internet (0) (9) (284)View Plans
Brightspeed (0) (14) (64)View Plans
River Street (0) (1) (2)View Plans
US Cellular (0) (0) (15)View Plans
HughesNet (0) (0) (18)View Plans
Viasat (0) (0) (11)View Plans
Carolina West (0) (0) (0)View Plans

Based on data reported by Hays ISPs to the FCC, the fastest speeds in the city are available through Brightspeed. The company offers speeds up to 2,000 Mbps in Hays. Therefore, the average customer can get up to 1,901 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with EarthLink. This indicates EarthLink reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Hays?

North Carolina customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.11 out of 5, which is about average for the average across all internet providers in the country. Brightspeed is rated in second place for affordability by the company’s Hays customers with an average price rating of 3.64 out of 5.

The chart and graph below show how customers in Hays, North Carolina, and the United States rated the affordability of their internet service.

Rated Affordability in Hays


T-Mobile Home Internet4.114.11
Brightspeed3.643.52
AT&T3.373.51
Spectrum3.102.91
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHays AffordabilityNorth Carolina AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (9) (284)View Plans
Brightspeed (0) (14) (64)View Plans
AT&T (0) (49) (924)View Plans
Spectrum (0) (186) (1738)View Plans
EarthLink (0) (1) (12)View Plans
River Street (0) (1) (2)View Plans
US Cellular (0) (0) (15)View Plans
HughesNet (0) (0) (18)View Plans
Viasat (0) (0) (11)View Plans
Carolina West (0) (0) (0)View Plans

Hays Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Hays below, including the metrics used and how Hays compares to the rest of North Carolina and nation.

Hays ISP Report Card: B+
Metric

(hover for details)
Hays North Carolina USA
99.29% 72.63% 67.25%
1,753 Mbps 3,368 Mbps 3,293 Mbps
6.3 7.0 6.8

 

Hays Digital Connectivity Index: 53 / 100
Metric

(hover for details)
Hays North Carolina USA
2.5 2.5 2.7
4% 15% 14%
88% 94% 95%
86% 89% 90%
82% 76% 75%
82% 77% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Hays ISP Report Card & Digital Connectivity Index

The ISP Report Card in Hays is B+, which is much better than other cities. The local demand for broadband internet connectivity in Hays is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Hays have done a average job meeting the needs of its residents.

The Hays ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of Hays households have an internet connection despite having 99.65% availability. 82% of households have fiber, cable, or DSL, 1% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 82% of households have a broadband connection such as fiber, cable or DSL available to their home, 82% subscribe to it. A very large amount of Hays residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Hays?

McGrady, NC

  • ISP Report Card: B-
  • Digital Connectivity Index: 57 / 100
North Wilkesboro, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 60 / 100
Moxley, NC

  • ISP Report Card: C+
  • Digital Connectivity Index: 28 / 100
Traphill, NC

  • ISP Report Card: C+
  • Digital Connectivity Index: 40 / 100
Roaring River, NC

  • ISP Report Card: B-
  • Digital Connectivity Index: 51 / 100
Cricket, NC

  • ISP Report Card: A
  • Digital Connectivity Index: 41 / 100
Millers Creek, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 53 / 100
Joynes, NC

  • ISP Report Card: C+
  • Digital Connectivity Index: 29 / 100
Vannoy, NC

  • ISP Report Card: B-
  • Digital Connectivity Index: 40 / 100

How Much Speed does a Hays Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Hays is 2.5, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Hays's average household income is $45,796 which is much lower than the North Carolina average of $80,144 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Hays also has 7% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 4% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Hays has an average need for internet connectivity and speeds.

Compared to the rest of the country, Hays households are much more technology-disengaged. 88% of households have some sort of computing device, 76% have desktops or laptops in the home, and 80% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Hays?

River Street Fiber in Hays, NC

River Street logo

Availability:

82.1%

Customer Rating:

1.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

River Street Networks offers Fiber service to 82.1% of Hays homes. Across the city, River Street Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for River Street Fiber. River Street Fiber is rated lower than other types of internet service available in Hays from River Street in terms of customer satisfaction.

Brightspeed Fiber in Hays, NC

Brightspeed logo

Availability:

75.1%

Customer Rating:

4.0 of 5 stars

(31)

Avg. Download Speed

2,000 Mbps

Brightspeed offers Fiber service to 75.1% of Hays homes. Across the city, Brightspeed Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in Hays from Brightspeed in terms of customer satisfaction.

Which Cable Internet Providers are Available in Hays?

Spectrum Cable in Hays, NC

Spectrum logo

Availability:

92.0%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 92.0% of Hays homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Hays from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Hays?

Brightspeed DSL in Hays, NC

Brightspeed logo

Availability:

74.0%

Customer Rating:

2.5 of 5 stars

(33)

Avg. Download Speed

27 Mbps

Brightspeed offers DSL service to 74.0% of Hays homes. Across the city, Brightspeed DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 80 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.1 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Hays from Brightspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Hays?

Carolina West Fixed Wireless in Hays, NC

Carolina West logo

Availability:

99.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

Carolina West Wireless offers Fixed Wireless service to 99.5% of Hays homes. Across the city, Carolina West Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. Carolina West Fixed Wireless is rated other types of internet service available in Hays from Carolina West in terms of customer satisfaction.

US Cellular Fixed Wireless in Hays, NC

US Cellular logo

Availability:

87.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

15 Mbps

US Cellular offers Fixed Wireless service to 87.1% of Hays homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 15 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.7 Mbps throughout the city. US Cellular Fixed Wireless is rated other types of internet service available in Hays from US Cellular in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Hays, NC

T-Mobile Home Internet logo

Availability:

54.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 54.8% of Hays homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Hays from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Hays, NC

EarthLink logo

Availability:

32.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 32.5% of Hays homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Hays from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Hays, NC

AT&T logo

Availability:

32.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 32.5% of Hays homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Hays from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Hays?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Hays is EarthLink.
  • The fastest internet provider should be Brightspeed. Considering speed for the money and reliability in speeds, EarthLink may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Hays is T-Mobile Home Internet.
  • Viasat, HughesNet, and Carolina West Wireless has the broadest coverage in Hays, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Hays compare to other cities with a similar population?

To see how Hays stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Hays's B+ ISP Report Card and 53 / 100 Digital Connectivity Index.

Granger, IA

  • ISP Report Card: A-
  • Digital Connectivity Index: 78 / 100
Sugarloaf, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 73 / 100
Trafford, AL

  • ISP Report Card: C
  • Digital Connectivity Index: 43 / 100
Lake Royale, NC

  • ISP Report Card: B
  • Digital Connectivity Index: 48 / 100
Tremont, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100
Spring Valley, MN

  • ISP Report Card: D+
  • Digital Connectivity Index: 43 / 100
Holland, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 44 / 100
Heathsville, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 34 / 100
Goodview, MN

  • ISP Report Card: C+
  • Digital Connectivity Index: 52 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in North Carolina

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