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5 Best Internet Providers in Heidelberg, KY

Find internet availability by address in Heidelberg, KY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Heidelberg ISP Report Card | Business Internet in Heidelberg

Heidelberg ISP Report at a Glance
ISP grade Heidelberg ISP Report Card B
Average speed Download Speed for Most Households 1,000 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Heidelberg Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Heidelberg has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Heidelberg.

Heidelberg overview

Heidelberg has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Heidelberg.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Peoples Telecommunications

Peoples Telecommunications logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price: Starting at $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Heidelberg.

Max Download Speed InfoCalculated from the maximum speeds available to most Heidelberg residents, weighted by user distribution.

Customer Rating

Fiber

100.0%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

EarthLink

EarthLink logo

Availability:

81.7%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Heidelberg.

Max Download Speed InfoCalculated from the maximum speeds available to most Heidelberg residents, weighted by user distribution.

Customer Rating

DSL

81.7%

10 Mbps

10 Mbps

DSL: 3.8 of 5 stars

(4)

AT&T

AT&T logo

Availability:

81.7%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Heidelberg.

Max Download Speed InfoCalculated from the maximum speeds available to most Heidelberg residents, weighted by user distribution.

Customer Rating

DSL

81.7%

10 Mbps

10 Mbps

DSL: 3.3 of 5 stars

(304)

Crystal Broadband Networks

Crystal Broadband Networks logo

Availability:

81.7%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $59.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Heidelberg.

Max Download Speed InfoCalculated from the maximum speeds available to most Heidelberg residents, weighted by user distribution.

Customer Rating

Fiber

81.7%

500 Mbps

500 Mbps

Fiber: 0.0 of 5 stars

(0)

Cable

81.7%

200 Mbps

200 Mbps

Cable: 0.0 of 5 stars

(0)

Above are the top 4 providers in Heidelberg, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

81.7%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Heidelberg.

Max Download Speed InfoCalculated from the maximum speeds available to most Heidelberg residents, weighted by user distribution.

Customer Rating

Fixed Wireless

81.7%

25 Mbps

25 Mbps

Wireless: 3.9 of 5 stars

(204)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Heidelberg residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Heidelberg ratings may vary and are shown below.

Who is the Best Internet Provider in Heidelberg, KY?

T-Mobile Home Internet is the best internet provider in Heidelberg based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Heidelberg, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 81.71% of the city.

The chart and table below show average customer ratings from customers in Heidelberg, Kentucky, and customers throughout the country.

Top Rated Internet Providers in Heidelberg


T-Mobile Home Internet4.004.04
EarthLink4.003.60
AT&T3.533.66
Viasat2.001.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Heidelberg Internet Providers

ISP / Tech TypeHeidelberg OverallKentucky OverallNational OverallFor Service
EarthLink (0) (1) (12)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (17) (924)View Plans
Viasat (0) (1) (11)View Plans
Peoples Telecommunications (0) (0) (1)View Plans
HughesNet (0) (0) (18)View Plans
Crystal Broadband Networks (0) (0) (0)View Plans

Based on 24 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Heidelberg residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Kentucky, with 4.00 out of 5 stars and 81.7% coverage in Heidelberg.

At a national level, based on 1250 national reviews for any of the providers listed above, Peoples Telecommunications is rated higher than any other provider, with a rating of 4.00 out of 5.

Which Providers are Available at my Home in Heidelberg?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Heidelberg, KY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Heidelberg?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Peoples Telecommunications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Heidelberg

Max Advertised Speed in Heidelberg, KY


ISP / Tech TypeMax Advertised Speed
Peoples Telecommunications1,000 Mbps
Crystal Broadband Networks500 Mbps
Viasat100 Mbps
T-Mobile Home Internet25 Mbps
HughesNet25 Mbps
AT&T10 Mbps
EarthLink10 Mbps

Customer Ratings for Internet Provider Speeds in Heidelberg


T-Mobile Home Internet4.203.96
AT&T3.883.75
Viasat2.001.38
EarthLink1.002.74
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHeidelberg SpeedKentucky SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (17) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (1) (12)View Plans
Peoples Telecommunications (0) (0) (1)View Plans
HughesNet (0) (0) (18)View Plans
Crystal Broadband Networks (0) (0) (0)View Plans

Based on data reported by Heidelberg ISPs to the FCC, the fastest speeds in the city are available through Peoples Telecommunications. The company offers speeds up to 1,000 Mbps in Heidelberg. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Heidelberg?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Heidelberg customers with an average price rating of 3.35 out of 5.

The chart and graph below show how customers in Heidelberg, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in Heidelberg


T-Mobile Home Internet4.804.11
AT&T3.353.51
EarthLink2.002.87
Viasat1.001.46
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHeidelberg AffordabilityKentucky AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (17) (924)View Plans
EarthLink (0) (1) (12)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
Peoples Telecommunications (0) (0) (1)View Plans
Crystal Broadband Networks (0) (0) (0)View Plans

Heidelberg Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Heidelberg below, including the metrics used and how Heidelberg compares to the rest of Kentucky and nation.

Heidelberg ISP Report Card: B
Metric

(hover for details)
Heidelberg Kentucky USA
100.00% 76.05% 67.25%
1,000 Mbps 2,544 Mbps 3,293 Mbps
5.1 6.1 6.8

 

Heidelberg Digital Connectivity Index: 54 / 100
Metric

(hover for details)
Heidelberg Kentucky USA
3.1 2.5 2.7
8% 9% 14%
92% 93% 95%
83% 88% 90%
66% 70% 75%
66% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Heidelberg ISP Report Card & Digital Connectivity Index

The ISP Report Card in Heidelberg is B, which is comparable to other cities. The local demand for broadband internet connectivity in Heidelberg is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Heidelberg have done a average job meeting the needs of its residents.

The Heidelberg ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

83% of Heidelberg households have an internet connection despite having 100.00% availability. 66% of households have fiber, cable, or DSL, 10% have satellite, 9% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 66% of households have a broadband connection such as fiber, cable or DSL available to their home, 66% subscribe to it. A moderate amount of Heidelberg residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Heidelberg?

Yellow Rock, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 47 / 100
Idamay, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 21 / 100
Leighton, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 21 / 100
Mount Olive, KY

  • ISP Report Card: A
  • Digital Connectivity Index: 50 / 100
Beattyville, KY

  • ISP Report Card: C+
  • Digital Connectivity Index: 24 / 100
Congleton, KY

  • ISP Report Card: C+
  • Digital Connectivity Index: 20 / 100
Pebworth, KY

  • ISP Report Card: C
  • Digital Connectivity Index: 52 / 100
Arvel, KY

  • ISP Report Card: D+
  • Digital Connectivity Index: 14 / 100
Levi, KY

  • ISP Report Card: C
  • Digital Connectivity Index: 56 / 100

How Much Speed does a Heidelberg Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Heidelberg is 3.1, which is larger than the Kentucky average of 2.5 and larger than the national average of 2.7. Heidelberg's average household income is $52,414 which is lower than the Kentucky average of $69,860 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Heidelberg also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 8% of residents work from home, which is lower than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Heidelberg has an average need for internet connectivity and speeds.

Compared to the rest of the country, Heidelberg households are more technology-disengaged. 92% of households have some sort of computing device, 84% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Heidelberg?

Peoples Telecommunications Fiber in Heidelberg, KY

Peoples Telecommunications logo

Availability:

100.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Peoples Telecommunications offers Fiber service to 100.0% of Heidelberg homes. Across the city, Peoples Telecommunications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Peoples Telecommunications Fiber. Peoples Telecommunications Fiber is rated other types of internet service available in Heidelberg from Peoples Telecommunications in terms of customer satisfaction.

Crystal Broadband Networks Fiber in Heidelberg, KY

Crystal Broadband Networks logo

Availability:

81.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

500 Mbps

Crystal Broadband Networks offers Fiber service to 81.7% of Heidelberg homes. Across the city, Crystal Broadband Networks Fiber has speeds up to 500 Mbps, with speeds from 500 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city. Crystal Broadband Networks Fiber is rated other types of internet service available in Heidelberg from Crystal Broadband Networks in terms of customer satisfaction.

Which Cable Internet Providers are Available in Heidelberg?

Crystal Broadband Networks Cable in Heidelberg, KY

Crystal Broadband Networks logo

Availability:

81.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

200 Mbps

Crystal Broadband Networks offers Cable service to 81.7% of Heidelberg homes. Across the city, Crystal Broadband Networks Cable has speeds up to 200 Mbps, with speeds from 200 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Crystal Broadband Networks Cable is rated other types of internet service available in Heidelberg from Crystal Broadband Networks in terms of customer satisfaction.

Which DSL Internet Providers are Available in Heidelberg?

EarthLink DSL in Heidelberg, KY

EarthLink logo

Availability:

81.7%

Customer Rating:

3.8 of 5 stars

(4)

Avg. Download Speed

10 Mbps

EarthLink offers DSL service to 81.7% of Heidelberg homes. Across the city, EarthLink DSL is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Heidelberg from EarthLink in terms of customer satisfaction.

AT&T DSL in Heidelberg, KY

AT&T logo

Availability:

81.7%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

10 Mbps

AT&T offers DSL service to 81.7% of Heidelberg homes. Across the city, AT&T DSL is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Heidelberg from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Heidelberg?

T-Mobile Home Internet Fixed Wireless in Heidelberg, KY

T-Mobile Home Internet logo

Availability:

81.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 81.7% of Heidelberg homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Heidelberg from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Heidelberg?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Heidelberg is T-Mobile Home Internet.
  • The fastest internet provider should be Peoples Telecommunications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Heidelberg is T-Mobile Home Internet.
  • HughesNet, Viasat, and Peoples Telecommunications has the broadest coverage in Heidelberg, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Heidelberg compare to other cities with a similar population?

To see how Heidelberg stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Heidelberg's B ISP Report Card and 54 / 100 Digital Connectivity Index.

Boykin, AL

  • ISP Report Card: D-
  • Digital Connectivity Index: 29 / 100
Strongs, MI

  • ISP Report Card: D-
  • Digital Connectivity Index: 65 / 100
Stryker, MT

  • ISP Report Card: D+
  • Digital Connectivity Index: 77 / 100
Stuart Place, TX

  • ISP Report Card: D
  • Digital Connectivity Index: 42 / 100
Smith, SC

  • ISP Report Card: B+
  • Digital Connectivity Index: 53 / 100
Stuyvesant Falls, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 56 / 100
Suedburg, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 39 / 100
Sugarbush, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 44 / 100
Buckeystown, MD

  • ISP Report Card: D+
  • Digital Connectivity Index: 93 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Kentucky

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