Best Internet Providers in Helena, TN
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Helena, TN
Helena has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Helena.
Ranks compare Helena with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Helena, TN at a Glance
Helena Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Twin Lakes
Connection
Customer Rating
Fiber
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Helena ratings may vary and are shown below.
Who is the Best Internet Provider in Helena, TN?
Twin Lakes is the best internet provider in Helena based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Twin Lakes had the best reviews at the local, state, and national levels versus all available providers in Helena, making it a solid recommendation among providers with reviews. Twin Lakes is an option for 100.00% of the city.
Which Providers are Available at my Home in Helena?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Helena Compares to Places Its Size
Helena's report card score is in the top 10% and its connectivity index is in the bottom 13%.
| Measure | Helena | Rank among US places under 1,000 people | Fentress County | Tennessee | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 100.0% | top 1% | 99.9% | 84.4% | 71.5% | Tied with 6,945 other places at 100.0% |
| Average top speed | 8,000 Mbps | top 1% | 8,000 Mbps | 5,177 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 3.9 | bottom 46% | 3.6 | 7.3 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.1 | bottom 15% | 2.5 | 2.5 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 7% | bottom 41% | 9% | 13% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 82% | bottom 9% | 90% | 95% | 96% | 1,494 places at 100% |
| Homes with internet | 79% | bottom 23% | 88% | 90% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 58% | top 49% | 74% | 74% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 40% | bottom 2% | 62% | 76% | 81% | 72 places at 100% |
| Median household income | $30,274 | bottom 2% | $52,872 | $79,063 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 7% | bottom 15% | 10% | 15% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 100.0% of homes in Helena, against 99.9% across Fentress County and 84.4% across Tennessee. Households in Helena are smaller than the US average (2.1 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $30,274 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Helena
Which Fiber Internet Providers are Available in Helena?
Twin Lakes Fiber in Helena, TN
Availability:
100.0%
Customer Rating:
(15)
Avg. Download Speed
8,000 Mbps
Twin Lakes offers Fiber service to 100.0% of Helena homes. Across the city, Twin Lakes Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Helena?
Verizon Fixed Wireless in Helena, TN
Availability:
100.0%
Customer Rating:
(362)
Avg. Download Speed
183 Mbps
Verizon offers Fixed Wireless service to 100.0% of Helena homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 183 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city.
EarthLink Fixed Wireless in Helena, TN
Availability:
65.8%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 65.8% of Helena homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Helena, TN
Availability:
65.8%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 65.8% of Helena homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Helena?
XFINITY Cable in Helena, TN
Availability:
57.4%
Customer Rating:
(2077)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Cable service to 57.4% of Helena homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Helena?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Helena, TN.
Internet in Helena by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Helena
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Helena
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Helena Compares to Nearby Places
The 10 places nearest to Helena that have their own pages are all within 10 miles. Among them, Pall Mall has the most homes with fiber (100.0%) and Jamestown the fewest (99.9%); Helena has 100.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Helena (this page) | 155 | 100.0% | 8,000 Mbps | 3.9 | B+ | 21/100 |
| Jamestown | 9,964 | 99.9% | 8,000 Mbps | 4 | B+ | 48/100 |
| Allardt | 1,232 | 100.0% | 8,000 Mbps | 3.3 | B | 53/100 |
| Pall Mall | 1,088 | 100.0% | 8,000 Mbps | 3.1 | B | 36/100 |
| East Jamestown | 339 | 100.0% | 8,000 Mbps | 4 | B+ | 50/100 |
| Riverton | 117 | 100.0% | 8,000 Mbps | 3.6 | B | 30/100 |
| Moodyville | 100 | 100.0% | 8,000 Mbps | 3.5 | B | 34/100 |
| Littlecrab | 89 | 100.0% | 8,000 Mbps | 1.8 | B | 23/100 |
| Manson | 87 | 100.0% | 8,000 Mbps | 1 | B- | 23/100 |
| Wolf River | 76 | 100.0% | 8,000 Mbps | 2.2 | B | 23/100 |
| Parker | 45 | 100.0% | 8,000 Mbps | 2 | B | 23/100 |
Who is the Fastest Internet Provider in Helena?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Twin Lakes.
Data Reported to FCC by ISPs: Average Maximum Available in Helena
| Twin Lakes | 8,000 |
|---|---|
| XFINITY from Comcast | 2,000 |
| Verizon | 300 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Helena. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Helena Internet Providers
Based on 144 reviews from Tennessee internet customers, Twin Lakes is the best internet service provider for Helena residents. Twin Lakes was rated at an average of 4.27 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Tennessee, with 4.00 out of 5 stars and 100.0% coverage in Helena.
At a national level, based on 4276 national reviews for any of the providers listed above, Twin Lakes is rated higher than any other provider, with a rating of 4.27 out of 5.
Local, State, and National Ratings for all Helena Internet Providers
The table below shows average customer ratings from customers in Helena, Tennessee, and customers throughout the country.
| ISP / Tech Type | Helena Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Twin Lakes |  (0) | (15) | (15) | View Plans | ||
| Verizon | (0) |  (9) | (816) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| XFINITY | (0) | (84) | (2379) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Helena
Based on data reported by Helena ISPs to the FCC, the fastest speeds in the city are available through Twin Lakes. The company offers speeds up to 8,000 Mbps in Helena. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Twin Lakes. This indicates Twin Lakes reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Helena Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Twin Lakes | (0) | (15) | (15) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| XFINITY | (0) | (84) | (2379) | View Plans | ||
| EarthLink | (0) | (1) |  (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Helena?
Of the providers in Helena, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Helena where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Twin Lakes is rated second for affordability, with an average price rating of 3.73 out of 5.
The table below shows how customers in Helena, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Helena
| ISP / Tech Type | Helena Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (9) | (816) | View Plans | ||
| Twin Lakes | (0) | (15) | (15) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (84) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
ISPReports User
TVEC Connect Fiber
November 03, 2026 Brian G
HolstonConnect Fiber
October 11, 2026 I pay for the medium service and I expect faster speeds but I'm getting a whole lot of latency when I try to watch FB or Youtube videos. And it's consistent. Might be time for a change.
Earl
Trilight Fiber
September 28, 2026 Trilight internet is excellent. If you ever have an issue a real person answers the phone at Tech Support. They work diligently to solve your problem and if it requires a service call they make the appointment right then. The service technicians, are competent and solve any problems quickly.
Duane M
EPB Power Fiber
September 25, 2026 glitchy and lacks the power that EPB promised
Bill O
KUB Fiber
August 28, 2026 I have had KUB fiber for a little over a year. I live up in the mountains and could not get fiber from another vendor. One major national vendor said they would connect me, but it would cost $6000 because my house is surrounded by concrete patios and a driveway they would have to drill under. So, I ended up going with Starlink. Starlink was OK, but because I live in a forest, sometime getting a good view of the sky was a problem. Then, finally, KUB offered fiber to my area. They connected me for free, even with the obstacles. The service has been great, with almost no interruptions (there have been rare short scheduled maintenance periods), and the speed is 5 to 10 times faster than Starlink at about half the price. On rare occasions I've had tech questions (I run my my own router, mailserver, and nameservice) , support has been great.
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Which ISP Should You Choose in Helena?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Helena is Twin Lakes.
- The fastest internet provider should be Twin Lakes. Considering speed for the money and reliability in speeds, Twin Lakes may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Helena is Verizon.
- Viasat, Verizon, Twin Lakes, and HughesNet has the broadest coverage in Helena, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.