9 Best Internet Providers in Highland, VA
Find internet availability by address in Highland, VA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Highland ISP Report Card | Business Internet in Highland
| Highland ISP Report Card | B- | |
| Download Speed for Most Households | 1,213 Mbps | |
| Number of Internet Service Providers | 9 | |
| Real Highland Customer Ratings | 2 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Highland has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Highland.
Highland overview
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Highland has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Highland.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
All Points Broadband
Connection
Customer Rating
Fiber
Fixed Wireless
Citizens Telephone Cooperative
Connection
Customer Rating
Fiber
Shentel
Connection
Customer Rating
Cable
Above are the top 4 providers in Highland, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Highland ratings may vary and are shown below.
Who is the Best Internet Provider in Highland, VA?
AT&T is the highest-rated internet provider in Highland based on 199 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Highland, Virginia, and customers throughout the country.
Top Rated Internet Providers in Highland
Local, State, and National Ratings for all Highland Internet Providers
| ISP / Tech Type | Highland Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (80) | (2318) | View Plans | ||
| Shentel | (0) | (25) | (33) | View Plans | ||
| AT&T | (0) | (5) | (1007) | View Plans | ||
| T-Mobile Home Internet | (0) | (8) | (322) | View Plans | ||
| Verizon | (0) | (81) | (783) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Lingo Networks | (0) | (0) | (0) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Based on 199 reviews from Virginia internet customers, AT&T is the best internet service provider for Highland residents. AT&T was rated at an average of 4.40 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 4.25 out of 5 stars and 96.6% coverage in Highland.
At a national level, based on 4478 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Highland?
a different provider.
Coverage map for each provider in Highland
- XFINITY - cable coverage map
- All Points Broadband - fiber coverage map
- Verizon - fixed wireless coverage map
- Citizens Telephone Cooperative - fiber coverage map
- Shentel - cable coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- All Points Broadband - fixed wireless coverage map
- Lingo Networks - fixed wireless coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Highland?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Highland
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Shentel | 2,000 Mbps | ||
| XFINITY from Comcast | 1,200 Mbps | ||
| Citizens Telephone Cooperative | 1,000 Mbps | ||
| All Points Broadband | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Lingo Networks | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Highland
| ISP / Tech Type | Highland Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (80) | (2318) | View Plans | ||
| Shentel | (0) | (25) | (33) | View Plans | ||
| AT&T | (0) | (5) | (1007) | View Plans | ||
| Verizon | (0) | (81) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (8) | (322) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Lingo Networks | (0) | (0) | (0) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Based on data reported by Highland ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 2,000 Mbps in Highland. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Highland?
Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.13 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Highland customers with an average price rating of 3.80 out of 5.
The chart and graph below show how customers in Highland, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Highland
| ISP / Tech Type | Highland Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (80) | (2318) | View Plans | ||
| Shentel | (0) | (25) | (33) | View Plans | ||
| T-Mobile Home Internet | (0) | (8) | (322) | View Plans | ||
| AT&T | (0) | (5) | (1007) | View Plans | ||
| Verizon | (0) | (81) | (783) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Lingo Networks | (0) | (0) | (0) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Highland Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Highland below, including the metrics used and how Highland compares to the rest of Virginia and nation.
| Metric
(hover for details)
|
Highland | Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Highland that have a Fiber internet connection available to their home. | 58.43% | 79.01% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,213 Mbps | 2,389 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Highland. | 7.7 | 5.7 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 3% | 18% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 92% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 81% | 92% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 45% | 77% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 45% | 78% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Highland ISP Report Card & Digital Connectivity Index
The ISP Report Card in Highland is B-, which is much worse than other cities. The local demand for broadband internet connectivity in Highland is high with a score of 21 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Highland have done a poor job meeting the needs of its residents.
The Highland ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
81% of Highland households have an internet connection despite having 100.00% availability. 45% of households have fiber, cable, or DSL, 19% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 45% of households have a broadband connection such as fiber, cable or DSL available to their home, 45% subscribe to it. A very low number of Highland residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Highland?
- ISP Report Card: C+
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 27 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 31 / 100
- ISP Report Card: F
- Digital Connectivity Index: 23 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: B
- Digital Connectivity Index: 52 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 37 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 52 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 12 / 100
How Much Speed does a Highland Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Highland is 2.4, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Highland’s average household income is $81,788 which is lower than the Virginia average of $109,990 and higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Highland also has 6% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 3% of residents work from home, which is lower than the 18% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Highland has a very low need for internet connectivity and speeds.
Compared to the rest of the country, Highland households are more technology-disengaged. 92% of households have some sort of computing device, 70% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Highland?
All Points Broadband Fiber in Highland, VA
All Points Broadband offers Fiber service to 58.4% of Highland homes. Across the city, All Points Broadband Fiber has speeds up to 1,000 Mbps
Citizens Telephone Cooperative Fiber in Highland, VA
Citizens Telephone Cooperative offers Fiber service to 28.1% of Highland homes. Across the city, Citizens Telephone Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Highland?
XFINITY Cable in Highland, VA
XFINITY from Comcast offers Cable service to 87.1% of Highland homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Shentel Cable in Highland, VA
Shentel offers Cable service to 6.9% of Highland homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Highland?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Highland, VA.
Which Fixed Wireless and LTE Internet Providers are Available in Highland?
All Points Broadband Fixed Wireless in Highland, VA
All Points Broadband offers Fixed Wireless service to 100.0% of Highland homes. Across the city, All Points Broadband Fixed Wireless has speeds up to 16 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.7 Mbps throughout the city.
Verizon Fixed Wireless in Highland, VA
Verizon offers Fixed Wireless service to 98.9% of Highland homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 296 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the city.
Lingo Networks Fixed Wireless in Highland, VA
Lingo Networks offers Fixed Wireless service to 98.9% of Highland homes. Across the city, Lingo Networks Fixed Wireless is the only type of service available from the company, with speeds up to 14 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 2.1 Mbps throughout the city.
EarthLink Fixed Wireless in Highland, VA
EarthLink offers Fixed Wireless service to 98.3% of Highland homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.0 Mbps throughout the city.
AT&T Fixed Wireless in Highland, VA
AT&T offers Fixed Wireless service to 98.3% of Highland homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.0 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Highland, VA
T-Mobile Home Internet offers Fixed Wireless service to 96.6% of Highland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Which ISP Should You Choose in Highland?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Highland is AT&T.
- The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Highland is T-Mobile Home Internet.
- Viasat, HughesNet, and All Points Broadband has the broadest coverage in Highland, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Highland compare to other cities with a similar population?
To see how Highland stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Highland’s B- ISP Report Card and 21 / 100 Digital Connectivity Index.
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 42 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 39 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 58 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 35 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Highland
Customer Reviews
ISPReports User
FiberLync Fiber
September 22, 2026 More
ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
More
Jane G.
XFINITY Cable
May 03, 2026 We have had Xfinity for over 20 years since we moved to our home and I've always been happy with it. During the pandemic, when we had 3 adults working from home and 2 students, we still had great download speed and conectivity. Xfinity seems to consistently upgrade their system and equipment, and we able to adust our service depending on our internet needs.
More
Joe C
Optimum Cable
April 30, 2026 At my apartment, we have not had any problems with Optimum. They are the only provider that we are allowed to have, but the connection and internet speeds have been surprisingly good since we've been here. The one issue is that Optimum's customer service is terrible. One time we were on hold for like two hours and we just ended up giving up on our problem. When it does connect us to a representative, they are kind and helpful, but it seems like Optimum goes out of their way to make sure you don't speak to anyone.
More
A Virginia Beach, VA Customer
Verizon Fiber
April 15, 2026 I have to say I am pretty happy with Verizon internet. It is fast and usually reliable. There are very few service interruptions. I do think this service comes with a pretty high cost. I bundle with my cell service to help offset the cost but it is still too high. Thank you
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