Best Internet Providers in Highlands, Jacksonville, FL
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Highlands, Jacksonville, FL
Highlands has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Highlands.
Ranks compare Highlands with the 108 neighborhoods in Jacksonville.
The Best Internet in Highlands, Jacksonville, FL at a Glance
Highlands Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Highlands ratings may vary and are shown below.
Who is the Best Internet Provider in Highlands, Jacksonville, FL?
AT&T is the highest-rated internet provider in Highlands based on 343 Florida customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Highlands?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Highlands, Jacksonville
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- Hotwire Communications - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- XFINITY - fiber coverage map
How Highlands Compares to the Rest of Jacksonville
Highlands's report card score is tied 73rd of 108 and its connectivity index is tied 65th of 108.
| Measure | Highlands | Rank among neighborhoods in Jacksonville | Jacksonville | Duval County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 75.7% | Tied 74th of 108 | 83.0% | 81.4% | 71.5% | Beacon Hills and Harbour and East Arlington and 5 more (100.0%) |
| Average top speed | 4,195 Mbps | 66th of 108 | 4,135 Mbps | 4,325 Mbps | 3,486 Mbps | Downtown Jacksonville (6,022 Mbps) |
| Providers at a typical address | 7.9 | Tied 61st of 108 | 7.9 | 8 | 7.1 | Craven (10.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 31st of 108 | 2.6 | 2.5 | 2.7 | Turtle Creek (3.4) |
| Workers who work from home | 14% | Tied 52nd of 108 | 18% | 16% | 15% | Julington Creek (33%) |
| Homes with a computer, tablet or phone | 94% | Tied 81st of 108 | 97% | 97% | 96% | 11 places at 100% |
| Homes with internet | 93% | Tied 46th of 108 | 93% | 91% | 91% | Del Rio and Fort Caroline Shores and 2 more (99%) |
| Homes on fiber, cable or DSL | 68% | Tied 72nd of 108 | 77% | 75% | 76% | Fort Caroline Shores and Julington Creek (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 78% | Tied 58th of 108 | 84% | 81% | 81% | Cobblestone (97%) |
| Median household income | $56,961 | 75th of 108 | $91,089 | $78,920 | $93,246 | Miramar ($163,410) |
| Residents in school (6th grade to college) | 13% | Tied 59th of 108 | 15% | 15% | 16% | Sans Pareil (53%) |
Fiber reaches 75.7% of homes in Highlands, against 83.0% across Jacksonville and 81.4% across Duval County. Households in Highlands are smaller than the US average (2.6 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $56,961 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Highlands
Which Fiber Internet Providers are Available in Highlands?
EarthLink Fiber in Highlands, Jacksonville, FL
Availability:
74.3%
Customer Rating:
(6)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 74.3% of Highlands homes. Across the neighborhood, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Highlands, Jacksonville, FL
Availability:
74.3%
Customer Rating:
(542)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 74.3% of Highlands homes. Across the neighborhood, AT&T Fiber has speeds up to 5,000 Mbps
Hotwire Communications Fiber in Highlands, Jacksonville, FL
Availability:
4.3%
Customer Rating:
(11)
Avg. Download Speed
2,433 Mbps
Hotwire Communications offers Fiber service to 4.3% of Highlands homes. Across the neighborhood, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 2,433 Mbps, with speeds from 1,200 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hotwire Communications Fiber.
XFINITY Fiber in Highlands, Jacksonville, FL
Availability:
2.0%
Customer Rating:
(300)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Fiber service to 2.0% of Highlands homes. Across the neighborhood, XFINITY Fiber has speeds up to 1,200 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Highlands?
T-Mobile Home Internet Fixed Wireless in Highlands, Jacksonville, FL
Availability:
99.1%
Customer Rating:
(342)
Avg. Download Speed
45 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.1% of Highlands homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 45 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Highlands, Jacksonville, FL
Availability:
96.6%
Customer Rating:
(362)
Avg. Download Speed
274 Mbps
Verizon offers Fixed Wireless service to 96.6% of Highlands homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 274 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Highlands, Jacksonville, FL
Availability:
88.1%
Customer Rating:
(4)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 88.1% of Highlands homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.0 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Highlands, Jacksonville, FL
Availability:
88.1%
Customer Rating:
(205)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 88.1% of Highlands homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.0 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Highlands?
XFINITY Cable in Highlands, Jacksonville, FL
Availability:
100.0%
Customer Rating:
(2077)
Avg. Download Speed
1,623 Mbps
XFINITY from Comcast offers Cable service to 100.0% of Highlands homes. Across the neighborhood, XFINITY Cable has speeds up to 1,623 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 149 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Highlands from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Highlands?
EarthLink DSL in Highlands, Jacksonville, FL
Availability:
80.0%
Customer Rating:
(5)
Avg. Download Speed
81 Mbps
EarthLink offers DSL service to 80.0% of Highlands homes. Across the neighborhood, EarthLink DSL has speeds up to 81 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Highlands from EarthLink in terms of customer satisfaction.
AT&T DSL in Highlands, Jacksonville, FL
Availability:
80.0%
Customer Rating:
(304)
Avg. Download Speed
81 Mbps
AT&T offers DSL service to 80.0% of Highlands homes. Across the neighborhood, AT&T DSL has speeds up to 81 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Highlands from AT&T in terms of customer satisfaction.
How Highlands Compares to Its Neighbors
The 10 neighborhoods nearest to Highlands that have their own pages are all within 4 miles. Among them, Riverview has the most homes with fiber (98.4%) and Lake Forest the fewest (23.0%); Highlands has 75.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Highlands (this page) | 11,126 | 75.7% | 4,195 Mbps | 7.9 | B+ | 59/100 |
| Brentwood | 7,164 | 65.7% | 3,496 Mbps | 5.8 | B- | 28/100 |
| Turtle Creek | 7,162 | 87.5% | 4,383 Mbps | 8.4 | A- | 60/100 |
| Sherwood Forest | 5,166 | 89.1% | 4,386 Mbps | 6.8 | B+ | 46/100 |
| Riverview | 4,393 | 98.4% | 4,941 Mbps | 7.9 | A- | 34/100 |
| Tallulah-North Shore | 4,205 | 89.3% | 4,612 Mbps | 8.1 | A- | 30/100 |
| Biscayne | 4,200 | 97.2% | 3,893 Mbps | 8.7 | A- | 66/100 |
| Lake Forest | 3,417 | 23.0% | 2,279 Mbps | 7.2 | B- | 61/100 |
| 45th and Moncrief | 3,271 | 68.3% | 3,914 Mbps | 7.1 | B | 35/100 |
| Biscayne Terrace | 3,120 | 92.9% | 4,017 Mbps | 8.1 | A- | 67/100 |
| Panama Park | 3,015 | 31.5% | 2,397 Mbps | 7.1 | B- | 25/100 |
Who is the Fastest Internet Provider in Highlands?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Highlands
| Hotwire Communications | 8,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Highlands. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Highlands Internet Providers
Based on 343 reviews from Florida internet customers, AT&T is the best internet service provider for Highlands residents. AT&T was rated at an average of 3.86 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Florida, with 4.00 out of 5 stars and 98.4% coverage in Highlands.
At a national level, based on 4618 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Highlands Internet Providers
The table below shows average customer ratings from customers in Highlands, Florida, and customers throughout the country.
| ISP / Tech Type | Highlands Overall | Florida Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (88) | (1051) | View Plans | ||
| EarthLink |  (0) | (1) | (15) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Viasat | (0) |  (2) |  (12) | View Plans | ||
| XFINITY | (1) | (198) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Highlands
Based on data reported by Highlands ISPs to the FCC, the fastest speeds in the neighborhood are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Highlands. Therefore, the average customer can get up to 3,797 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Highlands Speed | Florida Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (88) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Viasat | (0) |  (2) | (12) | View Plans | ||
| XFINITY | (1) | (198) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Highlands?
Of the providers in Highlands, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Highlands where enough of them have reviewed a provider, otherwise across Florida or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. XFINITY from Comcast is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Highlands, Florida, and the United States rated the affordability of their internet service.
Rated Affordability in Highlands
| ISP / Tech Type | Highlands Affordability | Florida Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (88) | (1051) | View Plans | ||
| XFINITY | (1) | (198) | (2379) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Viasat | (0) | (2) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Florida
Customer Reviews
A Jacksonville, FL Customer
AT&T Fiber
December 01, 2025 S
XFINITY Cable
June 06, 2023 My internet provider Xfinity is decent, but has some issues. The best thing about it is that they are relatively cheap, have a wide area of coverage, and offer many additional perks/services. The downside is that it can be quite slow, and often has power outages/internet shortages for no apparent reason. I wish that Xfinity would be a little quicker with dealing with internet loss issues in specific neighborhoods.
Jim
Wire 3
November 12, 2026 I have been trying for MONTHS to get service from Wire3 and it has been a nightmare. I kept asking for an installation date and today I find out that my property is listed as private property and they need to get permission from someone to install the service. Two things. 1.) Why was I not told that a long time ago, I would have made sure it was taken care of. I have lived here for over 14 years and I am 1000% sure they would not have an issue with me having Wire3 Internet. 2.) I have a wired cable service into my apartment so Wire3 could very easily follow the same line in and I would have service. Why do they need to get permission to do something someone else has already done? I cancelled the installation, not that it matters because I probably would never have receive an installation date anyway.
Don
Wire 3 Fiber
October 28, 2026 Very fast installation. Seems to be working great, no issues.
Sabi
Lumos Networks
October 22, 2026 THE SCUMBAG WITH TEXAS TAG#K20-6544 WAITED UNTIL I LEFT MY HOME, THEN HE CAME INTO MY YARD AND SPRAYED IT UP WITH ORANGE SHIT. NO, COURTESY. I SAW HIM ON MY CAMERA, AND WHEN I CAME BACK, HE JUMPED INTO HIS VEHICLE AND TOOK OFF...SOME SHADY BULLSHIT! STAY OFF MY F#*KING LAWN! YOU HAVE NO RIGHT TO BE IN MY YARD WITHOUT NOTIFYING ME! ROTTEN PRACTICE. GO DICK YOUR F#@KING CEO LAWN UP.
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Which ISP Should You Choose in Highlands?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Highlands is AT&T.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Highlands is AT&T.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Highlands, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.