Best Internet Providers in Jackson, KY
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson, KY
Jackson has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Ranks compare Jackson with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Jackson, KY at a Glance
Jackson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Thacker-Grigsby
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
Crystal Broadband Networks
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, KY?
T-Mobile Home Internet is the best internet provider in Jackson based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 70.32% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Jackson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jackson
- Thacker-Grigsby - fiber coverage map
- Crystal Broadband Networks - fiber coverage map
- TDS - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Foothills Communications - fiber coverage map
- TDS - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Crystal Broadband Networks - cable coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Jackson Compares to Places Its Size
Jackson's report card score is in the bottom 27% and its connectivity index is in the bottom 18%.
| Measure | Jackson | Rank among US towns of 1,000 to 9,999 people | Breathitt County | Kentucky | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 82.9% | top 44% | 83.7% | 79.7% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 864 Mbps | bottom 13% | 872 Mbps | 2,777 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.1 | bottom 22% | 3.8 | 6.7 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 42% | 2.4 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 9% | bottom 48% | 9% | 10% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 84% | bottom 6% | 85% | 94% | 96% | 515 places at 100% |
| Homes with internet | 80% | bottom 15% | 81% | 89% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 59% | bottom 34% | 61% | 71% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 58% | bottom 9% | 58% | 74% | 81% | 12 places at 100% |
| Median household income | $36,051 | bottom 2% | $36,491 | $71,265 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 12% | bottom 47% | 13% | 15% | 16% | University Park, PA (95%) |
Fiber reaches 82.9% of homes in Jackson, against 83.7% across Breathitt County and 79.7% across Kentucky. Households in Jackson are smaller than the US average (2.4 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $36,051 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson
Which Fiber Internet Providers are Available in Jackson?
Thacker-Grigsby Fiber in Jackson, KY
Availability:
74.3%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Thacker-Grigsby offers Fiber service to 74.3% of Jackson homes. Across the city, Thacker-Grigsby Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Crystal Broadband Networks Fiber in Jackson, KY
Availability:
32.6%
Customer Rating:
(0)
Avg. Download Speed
989 Mbps
Crystal Broadband Networks offers Fiber service to 32.6% of Jackson homes. Across the city, Crystal Broadband Networks Fiber has speeds up to 989 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 987 Mbps throughout the city.
TDS Fiber in Jackson, KY
Availability:
4.2%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
TDS offers Fiber service to 4.2% of Jackson homes. Across the city, TDS Fiber has speeds up to 1,000 Mbps
Foothills Communications Fiber in Jackson, KY
Availability:
2.9%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Foothills Communications offers Fiber service to 2.9% of Jackson homes. Across the city, Foothills Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, KY
Availability:
70.3%
Customer Rating:
(342)
Avg. Download Speed
59 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 70.3% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 59 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
EarthLink Fixed Wireless in Jackson, KY
Availability:
39.6%
Customer Rating:
(4)
Avg. Download Speed
27 Mbps
EarthLink offers Fixed Wireless service to 39.6% of Jackson homes. Across the city, EarthLink Fixed Wireless has speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
AT&T Fixed Wireless in Jackson, KY
Availability:
39.6%
Customer Rating:
(205)
Avg. Download Speed
27 Mbps
AT&T offers Fixed Wireless service to 39.6% of Jackson homes. Across the city, AT&T Fixed Wireless has speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Which Cable Internet Providers are Available in Jackson?
Crystal Broadband Networks Cable in Jackson, KY
Availability:
4.1%
Customer Rating:
(0)
Avg. Download Speed
200 Mbps
Crystal Broadband Networks offers Cable service to 4.1% of Jackson homes. Across the city, Crystal Broadband Networks Cable has speeds up to 200 Mbps
Which DSL Internet Providers are Available in Jackson?
EarthLink DSL in Jackson, KY
Availability:
48.9%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 48.9% of Jackson homes. Across the city, EarthLink DSL has speeds up to 10 Mbps
AT&T DSL in Jackson, KY
Availability:
48.9%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 48.9% of Jackson homes. Across the city, AT&T DSL has speeds up to 10 Mbps
TDS DSL in Jackson, KY
Availability:
30.7%
Customer Rating:
(7)
Avg. Download Speed
44 Mbps
TDS offers DSL service to 30.7% of Jackson homes. Across the city, TDS DSL has speeds up to 44 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 8.7 Mbps throughout the city. TDS DSL is rated about the same as other types of internet service available in Jackson from TDS in terms of customer satisfaction.
Internet in Jackson by Neighborhood and ZIP Code
Jackson has 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Jackson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jackson
How Jackson Compares to Nearby Places
The 10 places nearest to Jackson that have their own pages are all within 11 miles. Among them, Widecreek has the most homes with fiber (100.0%) and Whick the fewest (70.9%); Jackson has 82.9%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson (this page) | 9,287 | 82.9% | 864 Mbps | 4.1 | C- | 31/100 |
| Lost Creek | 896 | 79.1% | 1,000 Mbps | 3.4 | C- | 40/100 |
| Vancleve | 754 | 99.2% | 1,000 Mbps | 2.6 | C | 39/100 |
| Elkatawa | 571 | 94.6% | 1,000 Mbps | 7.5 | B | 64/100 |
| Bays | 379 | 98.4% | 1,000 Mbps | 2.6 | C | 32/100 |
| Clayhole | 357 | 100.0% | 1,000 Mbps | 1.7 | C | 44/100 |
| Quicksand | 301 | 100.0% | 1,000 Mbps | 6.2 | B | 25/100 |
| Whick | 234 | 70.9% | 733 Mbps | 2 | D+ | 31/100 |
| Widecreek | 124 | 100.0% | 1,282 Mbps | 5.1 | B | 18/100 |
| Rousseau | 61 | 75.4% | 913 Mbps | 1.9 | D+ | 36/100 |
| Athol | 28 | 100.0% | 1,000 Mbps | 6 | B | 18/100 |
Who is the Fastest Internet Provider in Jackson?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Thacker-Grigsby should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| Thacker-Grigsby | 1,000 |
|---|---|
| Crystal Broadband Networks | 1,000 |
| TDS | 1,000 |
| Foothills Communications | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Internet Providers
Based on 33 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Jackson residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Kentucky, with 4.00 out of 5 stars and 61.2% coverage in Jackson.
At a national level, based on 1455 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jackson Internet Providers
The table below shows average customer ratings from customers in Jackson, Kentucky, and customers throughout the country.
| ISP / Tech Type | Jackson Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Foothills Communications | (0) | (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| TDS | (0) |  (1) | (39) | View Plans | ||
| Thacker-Grigsby | (0) | (3) | (3) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Crystal Broadband Networks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through Thacker-Grigsby. The company offers speeds up to 1,000 Mbps in Jackson. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Foothills Communications | (0) |  (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Thacker-Grigsby | (0) | (3) | (3) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| TDS | (0) | (1) | (39) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Crystal Broadband Networks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jackson?
Of the providers in Jackson, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson where enough of them have reviewed a provider, otherwise across Kentucky or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.80 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.39 out of 5.
The table below shows how customers in Jackson, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (5) | (342) | View Plans | ||
| Foothills Communications | (0) | (5) | (5) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| TDS | (0) | (1) | (39) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Thacker-Grigsby | (0) | (3) | (3) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Crystal Broadband Networks | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Kentucky
Customer Reviews
A Magnolia, KY Customer
SCRTC Fiber
June 01, 2026 I’ve been impressed with SCRTC’s fiber internet. They offer symmetrical speeds, which is great for things like remote work (which I do), video gaming, or big uploads. Plans go up to 5 Gbps, and pricing is pretty reasonable considering it’s unlimited and super low-latency (I’m seeing like 5 ms pings). They’re part of the Smart Rural Community program, which basically means they’ve invested in solid infrastructure for in remote areas. I'd generally say it’s super reliable, and their tech support has been responsive when needed. I haven't had any outages in the 2 years I've been living here. If you’re in an area where SCRTC fiber is available, it’s probably one of the best options you’ve got. Definitely better than any DSL or cable alternative, especially in rural Kentucky.
dan m
Spectrum Cable
May 31, 2026 spectrum internet is a little over priced for what you get. the service is fine, but could be faster. the main problems ive had with spectrum have been their customer support, which is usually slow or just incompetent. if prices were lower this would be not a problem.
Jen L.
Spectrum Cable
May 22, 2026 My husband works for Spectrum's design office and our internet is free. I work from home and am able to connect flawlessly while my kids stream tv and play games. I appreciate the app that accompanies the service, as I recieve outage alerts and bill reminders. Any time we have had an issue, I have had a quick response from customer service or my app alerts me of a service disruption. Overall I am very pleased with the quality of our internet service and responsiveness of the provider.
Susan P.
AT&T DSL
May 19, 2026 My internet provider still gave me a substantial discount as I am a senior citizen. Even though the funding from the government ran out they covered me with quite a benefit. I need to cll them though as someone from Comcast stating representing ATT tried to rip me off to continue my current low price.
Scott G.
Windstream Fiber
May 02, 2026 I left Windstream DSL for two years for cable from Cox. Cox raised their prices so I went back to windstream and they then had fiber internet. Their service has been better since I came back.
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Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is T-Mobile Home Internet.
- The fastest internet provider should be Thacker-Grigsby. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is T-Mobile Home Internet.
- Viasat, Thacker-Grigsby, and HughesNet has the broadest coverage in Jackson, available to 74.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.