7 Best Internet Providers in Jackson, KY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Jackson, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.

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Who is the Best Internet Provider in Jackson, KY?

Foothills Communications is the highest-rated internet provider in Jackson based on 32 Kentucky customer reviews, and Foothills Communications has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Jackson, Kentucky, and customers throughout the country.

Top Rated Internet Providers in Jackson

Local, State, and National Ratings for all Jackson Internet Providers

Based on 32 reviews from Kentucky internet customers, Foothills Communications is the best internet service provider for Jackson residents. Foothills Communications was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Kentucky, with 4.00 out of 5 stars and 53.0% coverage in Jackson.

At a national level, based on 1285 national reviews for any of the providers listed above, Foothills Communications is rated higher than any other provider, with a rating of 4.19 out of 5.

Who is the Fastest Internet Provider in Jackson?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Foothills Communications. On the other hand, based on data provided by the internet providers to the FCC, Thacker-Grigsby, Foothills Communications, and Peoples Telecommunications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Jackson

	ISP / Tech Type	Max Advertised Speed
	Foothills Communications	1,000 Mbps
	TDS	1,000 Mbps
	Thacker-Grigsby	1,000 Mbps
	Crystal Broadband Networks	500 Mbps
	T-Mobile Home Internet	100 Mbps
	EarthLink	100 Mbps
	AT&T	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Jackson

Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through Thacker-Grigsby, Foothills Communications, and Peoples Telecommunications. These internet providers offer speeds up to 1,000 Mbps in Jackson. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Foothills Communications. This indicates Foothills Communications reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Jackson?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Foothills Communications is rated in second place for affordability by the company’s Jackson customers with an average price rating of 3.40 out of 5.

The chart and graph below show how customers in Jackson, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in Jackson

Jackson Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jackson below, including the metrics used and how Jackson compares to the rest of Kentucky and nation.

Jackson ISP Report Card: C-

	Metric (hover for details)	Jackson	Kentucky	USA
	Fiber Availability Percent The percentage of households in Jackson that have a Fiber internet connection available to their home.	72.25%	76.05%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	745 Mbps	2,544 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jackson.	3.1	6.1	6.8

 

Jackson Digital Connectivity Index: 28 / 100

	Metric (hover for details)	Jackson	Kentucky	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	5%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	83%	93%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	77%	88%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	58%	70%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	61%	71%	76%

Jackson ISP Report Card & Digital Connectivity Index

The ISP Report Card in Jackson is C-, which is worse than other cities. The local demand for broadband internet connectivity in Jackson is high with a score of 28 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jackson have done a poor job meeting the needs of its residents.

The Jackson ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

77% of Jackson households have an internet connection despite having 97.32% availability. 58% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 58% of households have a broadband connection such as fiber, cable or DSL available to their home, 61% subscribe to it. A low number of Jackson residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Jackson?

How Much Speed does a Jackson Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jackson is 2.4, which is smaller than the Kentucky average of 2.5 and smaller than the national average of 2.7. Jackson's average household income is $43,017 which is much lower than the Kentucky average of $69,860 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Jackson also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 5% of residents work from home, which is lower than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Jackson has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Jackson households are much more technology-disengaged. 83% of households have some sort of computing device, 64% have desktops or laptops in the home, and 78% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Jackson?

Which Cable Internet Providers are Available in Jackson?

Which DSL Internet Providers are Available in Jackson?

Which Fixed Wireless and LTE Internet Providers are Available in Jackson?

Which ISP Should You Choose in Jackson?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Jackson is Foothills Communications.
• The fastest internet provider should be Thacker-Grigsby, Foothills Communications, and Peoples Telecommunications. Considering speed for the money and reliability in speeds, Foothills Communications may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Jackson is T-Mobile Home Internet.
• Viasat, Thacker-Grigsby, and HughesNet has the broadest coverage in Jackson, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Jackson compare to other cities with a similar population?

To see how Jackson stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jackson's C- ISP Report Card and 28 / 100 Digital Connectivity Index.