11 Best Internet Providers in Jackson, MI
Find internet availability by address in Jackson, MI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jackson ISP Report Card | Business Internet in Jackson
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Jackson ISP Report Card | C+ |
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Download Speed for Most Households | 1,403 Mbps |
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Number of Internet Service Providers | 11 |
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Real Jackson Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Jackson has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Jackson overview
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Jackson has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Frontier
Connection
Customer Rating
DSL
Above are the top 4 providers in Jackson, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, MI?
T-Mobile Home Internet is the best internet provider in Jackson based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 93.33% of the city.
The chart and table below show average customer ratings from customers in Jackson, Michigan, and customers throughout the country.
Top Rated Internet Providers in Jackson
Local, State, and National Ratings for all Jackson Internet Providers
| ISP / Tech Type | Jackson Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (1) | (14) | (284) | View Plans | ||
| XFINITY | (1) | (109) | (2164) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (24) | (924) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| WOW! | (0) |  (13) | (25) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| Mercury Broadband | (0) |  (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Kwikbit | (0) | (0) | (0) | View Plans |
Based on 146 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Jackson residents. T-Mobile Home Internet was rated at an average of 4.17 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 3.67 out of 5 stars and 88.9% coverage in Jackson.
At a national level, based on 4321 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Which Providers are Available at my Home in Jackson?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jackson?
Based on both FCC data and unbiased customer ratings in Jackson, the fastest internet in the city comes from XFINITY from Comcast.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| WOW! | 1,200 Mbps | ||
| Kwikbit | 1,000 Mbps | ||
| Midwest Energy & Communications | 1,000 Mbps | ||
| Great Lakes High Speed | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| Mercury Broadband | 150 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jackson
| ISP / Tech Type | Jackson Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (14) | (284) | View Plans | ||
| XFINITY | (1) | (109) | (2164) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| WOW! | (0) | (13) | (25) | View Plans | ||
| AT&T | (0) | (24) | (924) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Frontier | (0) |  (3) | (143) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Kwikbit | (0) | (0) | (0) | View Plans |
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Jackson. Therefore, the average customer can get up to 1,348 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jackson?
Michigan customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.25 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Jackson customers with an average price rating of 3.57 out of 5.
The chart and graph below show how customers in Jackson, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) |  (14) | (284) | View Plans | ||
| XFINITY | (1) | (109) | (2164) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (24) | (924) | View Plans | ||
| WOW! | (0) | (13) | (25) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Kwikbit | (0) | (0) | (0) | View Plans |
Jackson Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jackson below, including the metrics used and how Jackson compares to the rest of Michigan and nation.
| Metric
(hover for details)
|
Jackson | Michigan | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jackson that have a Fiber internet connection available to their home. | 5.97% | 44.81% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,403 Mbps | 2,523 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jackson. | 6.3 | 6.5 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.4 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 9% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 70% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 70% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jackson ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jackson is C+, which is comparable to other cities. The local demand for broadband internet connectivity in Jackson is high with a score of 55 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jackson have done a average job meeting the needs of its residents.
The Jackson ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of Jackson households have an internet connection despite having 99.91% availability. 70% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 70% of households have a broadband connection such as fiber, cable or DSL available to their home, 70% subscribe to it. A moderate amount of Jackson residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Jackson?
- ISP Report Card: C
- Digital Connectivity Index: 64 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: C
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 51 / 100
- ISP Report Card: C
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 40 / 100
How Much Speed does a Jackson Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jackson is 2.4, which is smaller than the Michigan average of 2.5 and smaller than the national average of 2.7. Jackson's average household income is $61,692 which is lower than the Michigan average of $80,476 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Jackson also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Michigan average of 15%. Additionally, 9% of residents work from home, which is lower than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Jackson has a high need for internet connectivity and speeds.
Compared to the rest of the country, Jackson households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 74% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jackson?
EarthLink Fiber in Jackson, MI
Availability:
3.6%
Customer Rating:
(5)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 3.6% of Jackson homes. Across the city, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Jackson, MI
Availability:
3.6%
Customer Rating:
(544)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 3.6% of Jackson homes. Across the city, AT&T Fiber has speeds up to 5,000 Mbps
Midwest Energy & Communications Fiber in Jackson, MI
Availability:
1.3%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Midwest Energy & Communications offers Fiber service to 1.3% of Jackson homes. Across the city, Midwest Energy & Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Jackson?
XFINITY Cable in Jackson, MI
Availability:
88.7%
Customer Rating:
(1,910)
Avg. Download Speed
1,350 Mbps
XFINITY from Comcast offers Cable service to 88.7% of Jackson homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,350 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 78 Mbps throughout the city.
WOW! Cable in Jackson, MI
Availability:
1.0%
Customer Rating:
(26)
Avg. Download Speed
1,200 Mbps
WOW! offers Cable service to 1.0% of Jackson homes. Across the city, WOW! Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Jackson?
EarthLink DSL in Jackson, MI
Availability:
78.1%
Customer Rating:
(4)
Avg. Download Speed
63 Mbps
EarthLink offers DSL service to 78.1% of Jackson homes. Across the city, EarthLink DSL has speeds up to 63 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T DSL in Jackson, MI
Availability:
78.1%
Customer Rating:
(304)
Avg. Download Speed
63 Mbps
AT&T offers DSL service to 78.1% of Jackson homes. Across the city, AT&T DSL has speeds up to 63 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
Frontier DSL in Jackson, MI
Availability:
2.6%
Customer Rating:
(46)
Avg. Download Speed
23 Mbps
Frontier Communications offers DSL service to 2.6% of Jackson homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 23 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, MI
Availability:
93.3%
Customer Rating:
(0)
Avg. Download Speed
58 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.3% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
EarthLink Fixed Wireless in Jackson, MI
Availability:
68.6%
Customer Rating:
(0)
Avg. Download Speed
31 Mbps
EarthLink offers Fixed Wireless service to 68.6% of Jackson homes. Across the city, EarthLink Fixed Wireless has speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
AT&T Fixed Wireless in Jackson, MI
Availability:
68.6%
Customer Rating:
(0)
Avg. Download Speed
31 Mbps
AT&T offers Fixed Wireless service to 68.6% of Jackson homes. Across the city, AT&T Fixed Wireless has speeds up to 31 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.4 Mbps throughout the city.
Verizon Fixed Wireless in Jackson, MI
Availability:
62.9%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 62.9% of Jackson homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Mercury Broadband Fixed Wireless in Jackson, MI
Availability:
54.2%
Customer Rating:
(0)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 54.2% of Jackson homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Great Lakes High Speed Fixed Wireless in Jackson, MI
Availability:
19.7%
Customer Rating:
(0)
Avg. Download Speed
49 Mbps
Great Lakes High Speed offers Fixed Wireless service to 19.7% of Jackson homes. Across the city, Great Lakes High Speed Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 500, with an average of 11 Mbps throughout the city.
Kwikbit Fixed Wireless in Jackson, MI
Availability:
1.1%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Kwikbit offers Fixed Wireless service to 1.1% of Jackson homes. Across the city, Kwikbit Fixed Wireless is the only type of service available from the company, with speeds up to 1,000 Mbps
Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is T-Mobile Home Internet.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Jackson, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Jackson compare to other cities with a similar population?
To see how Jackson stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jackson's C+ ISP Report Card and 55 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 88 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: A
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 89 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 77 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Michigan
Customer Reviews
Jodi L
AT&T DSL
January 04, 2026 I find AT&T DSL a dependable and reliable internet service provider. I live in a rural area and we don't have many internet providers to choose from. I've consistently experienced reliable service for everyday internet tasks. Their prices and speed of internet is very reasonable. We hardly ever experience any outages. I would highly recommend AT&T DSL Internet, especially for rural areas where internet providers are scarce.
More
A Romulus, MI Customer
T-Mobile Home Internet Fixed Wireless
December 23, 2025 More
michelle k
MetroNet Fiber
December 20, 2025 Have had Metronet for about 10 months now with minimal problems and no outages. We switched from charter and are quite happy with the results. We have better speed, and better service with a better price. Was worth the change.
More
A Freeland, MI Customer
Spectrum Cable
December 20, 2025 More
A Hart, MI Customer
Frontier DSL
December 14, 2025 More
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