Best Internet Providers in Jackson, MI
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson, MI
Jackson has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Ranks compare Jackson with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Jackson, MI at a Glance
Jackson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, MI?
T-Mobile Home Internet is the best internet provider in Jackson based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 94.46% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Jackson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jackson
- XFINITY - cable coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fixed wireless coverage map
- Mercury Broadband - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- XFINITY - fiber coverage map
- Midwest Energy & Communications - fiber coverage map
- Kwikbit - fixed wireless coverage map
- Great Lakes High Speed - fixed wireless coverage map
- Frontier - dsl coverage map
How Jackson Compares to Places Its Size
Jackson's report card score is tied 715th of 749 and its connectivity index is tied 643rd of 749.
| Measure | Jackson | Rank among US small cities (50,000 to 99,999 people) | Jackson County | Michigan | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 12.8% | 733rd of 749 | 32.1% | 49.6% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 1,742 Mbps | Tied 701st of 749 | 2,221 Mbps | 2,778 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 6.9 | Tied 480th of 749 | 6.6 | 7.1 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | Tied 561st of 749 | 2.5 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 10% | Tied 543rd of 749 | 10% | 14% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 95% | Tied 539th of 749 | 95% | 95% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 92% | Tied 440th of 749 | 92% | 91% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 69% | Tied 680th of 749 | 66% | 73% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 70% | Tied 686th of 749 | 73% | 79% | 81% | Sammamish, WA (99%) |
| Median household income | $64,572 | 650th of 749 | $73,614 | $82,590 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 14% | Tied 511th of 749 | 14% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 12.8% of homes in Jackson, against 32.1% across Jackson County and 49.6% across Michigan. Households in Jackson are smaller than the US average (2.4 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $64,572 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson
Which Fiber Internet Providers are Available in Jackson?
EarthLink Fiber in Jackson, MI
Availability:
10.1%
Customer Rating:
(6)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 10.1% of Jackson homes. Across the city, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Jackson, MI
Availability:
10.1%
Customer Rating:
(542)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 10.1% of Jackson homes. Across the city, AT&T Fiber has speeds up to 5,000 Mbps
Midwest Energy & Communications Fiber in Jackson, MI
Availability:
1.6%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Midwest Energy & Communications offers Fiber service to 1.6% of Jackson homes. Across the city, Midwest Energy & Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
XFINITY Fiber in Jackson, MI
Availability:
1.2%
Customer Rating:
(300)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Fiber service to 1.2% of Jackson homes. Across the city, XFINITY Fiber has speeds up to 2,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, MI
Availability:
94.5%
Customer Rating:
(342)
Avg. Download Speed
60 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.5% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
Verizon Fixed Wireless in Jackson, MI
Availability:
84.8%
Customer Rating:
(362)
Avg. Download Speed
222 Mbps
Verizon offers Fixed Wireless service to 84.8% of Jackson homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 222 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
EarthLink Fixed Wireless in Jackson, MI
Availability:
80.1%
Customer Rating:
(4)
Avg. Download Speed
37 Mbps
EarthLink offers Fixed Wireless service to 80.1% of Jackson homes. Across the city, EarthLink Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the city.
AT&T Fixed Wireless in Jackson, MI
Availability:
80.1%
Customer Rating:
(205)
Avg. Download Speed
37 Mbps
AT&T offers Fixed Wireless service to 80.1% of Jackson homes. Across the city, AT&T Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the city.
Mercury Broadband Fixed Wireless in Jackson, MI
Availability:
54.3%
Customer Rating:
(4)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 54.3% of Jackson homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Great Lakes High Speed Fixed Wireless in Jackson, MI
Availability:
19.8%
Customer Rating:
(0)
Avg. Download Speed
49 Mbps
Great Lakes High Speed offers Fixed Wireless service to 19.8% of Jackson homes. Across the city, Great Lakes High Speed Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 500, with an average of 11 Mbps throughout the city.
Kwikbit Fixed Wireless in Jackson, MI
Availability:
1.1%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Kwikbit offers Fixed Wireless service to 1.1% of Jackson homes. Across the city, Kwikbit Fixed Wireless is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Jackson?
XFINITY Cable in Jackson, MI
Availability:
88.7%
Customer Rating:
(2077)
Avg. Download Speed
1,485 Mbps
XFINITY from Comcast offers Cable service to 88.7% of Jackson homes. Across the city, XFINITY Cable has speeds up to 1,485 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 117 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Jackson from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Jackson?
EarthLink DSL in Jackson, MI
Availability:
78.7%
Customer Rating:
(5)
Avg. Download Speed
62 Mbps
EarthLink offers DSL service to 78.7% of Jackson homes. Across the city, EarthLink DSL has speeds up to 62 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T DSL in Jackson, MI
Availability:
78.7%
Customer Rating:
(304)
Avg. Download Speed
62 Mbps
AT&T offers DSL service to 78.7% of Jackson homes. Across the city, AT&T DSL has speeds up to 62 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
Frontier DSL in Jackson, MI
Availability:
2.6%
Customer Rating:
(58)
Avg. Download Speed
23 Mbps
Frontier Communications offers DSL service to 2.6% of Jackson homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 23 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city.
Internet in Jackson by Neighborhood and ZIP Code
Fiber reaches from 13.4% of homes in 49203 to 16.2% in 49202. Each row links to that place’s page.
Neighborhoods in Jackson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jackson
How Jackson Compares to Nearby Places
The 10 places nearest to Jackson that have their own pages are all within 10 miles. Among them, Rives Junction has the most homes with fiber (89.0%) and Vandercook Lake the fewest (5.1%); Jackson has 12.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson (this page) | 91,659 | 12.8% | 1,742 Mbps | 6.9 | C+ | 54/100 |
| Spring Arbor | 5,760 | 57.0% | 5,392 Mbps | 6.5 | B | 71/100 |
| Vandercook Lake | 5,329 | 5.1% | 1,589 Mbps | 6.6 | C | 58/100 |
| Michigan Center | 4,886 | 5.6% | 1,748 Mbps | 6.7 | C+ | 54/100 |
| Parma | 4,120 | 83.5% | 3,517 Mbps | 6.6 | B | 54/100 |
| Pleasant Lake | 3,874 | 42.3% | 1,002 Mbps | 7.2 | C+ | 52/100 |
| Rives Junction | 3,123 | 89.0% | 1,142 Mbps | 6.4 | B- | 38/100 |
| Clarklake | 2,331 | 70.4% | 2,189 Mbps | 6.2 | B- | 61/100 |
| Leoni | 1,376 | 50.9% | 3,078 Mbps | 6.3 | B- | 66/100 |
| Sandstone | 1,090 | 38.5% | 3,446 Mbps | 7 | B- | 74/100 |
| Liberty | 1,002 | 46.0% | 1,143 Mbps | 6.2 | C+ | 50/100 |
Who is the Fastest Internet Provider in Jackson?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from XFINITY from Comcast.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| Frontier Communications | 7,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Midwest Energy & Communications | 1,000 |
| Kwikbit | 1,000 |
| Great Lakes High Speed | 500 |
| Verizon | 300 |
| Mercury Broadband | 150 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Internet Providers
Based on 175 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Jackson residents. T-Mobile Home Internet was rated at an average of 4.06 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 3.71 out of 5 stars and 89.8% coverage in Jackson.
At a national level, based on 4785 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jackson Internet Providers
The table below shows average customer ratings from customers in Jackson, Michigan, and customers throughout the country.
| ISP / Tech Type | Jackson Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (16) | (342) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (28) | (1051) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Mercury Broadband | (0) |  (1) | (4) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| XFINITY | (1) | (117) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Kwikbit | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Jackson. Therefore, the average customer can get up to 1,493 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (16) | (342) | View Plans | ||
| XFINITY | (1) | (117) | (2379) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (28) | (1051) | View Plans | ||
| Mercury Broadband | (0) | (1) | (4) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Kwikbit | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jackson?
Of the providers in Jackson, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson where enough of them have reviewed a provider, otherwise across Michigan or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.13 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.61 out of 5.
The table below shows how customers in Jackson, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (16) | (342) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (28) | (1051) | View Plans | ||
| Mercury Broadband | (0) | (1) | (4) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| XFINITY | (1) | (117) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Kwikbit | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Michigan
Customer Reviews
ISPReports User
Att Fixed Cellular
November 10, 2026 Does not work at all for anything do not get this wifi provider
Anthony Pupa
WOW! Cable
September 07, 2026 20 year customer with good service. A storm knocked out service to entire Detroit region for 3 days. Still out but they say there are no outages reported. 15 neighbors on Facebook say otherwise. Customer service will setup a tech in a few days. It is illogical to say the problem is in our homes and NOT get this looked at now. Time to research new provider.
Michael R
Truestream Fiber
June 08, 2026 We are very satisfied with our internet provider. They have been very easy to work with very help when we had questions at the start of the service. Since then, we have not lost service except for full power outages. The speed of our internet with the volume of devices we have in the house is quite impressive and as is the performance of the various streaming services.
RS
XFINITY Cable
June 05, 2026 Trying to get to talk to a human is practically impossible. There customer service is almost completed farmed out. Then I can't understand them and then they get mad and the whole call is a waste of time. When you first call, you get the computer lady talking to you. She has sometimes disconnected me. It is awful trying to get a human and then it doesn't get fixed. Plus, every month is a different bill.
Aaron M
Visible Cellular
June 01, 2026 I use Visible phone service as a hotspot (4G Cellular) to my other devices, and it works surprisingly well, in-fact it is faster than my parent's internet, which I believe is Starlink. However, the annoying part is the speed is capped, and not as fast as just using the phone itself, but it is still great. (I am on the base $25/mo plan)
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is T-Mobile Home Internet.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Jackson, available to 94.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.