14 Best Internet Providers in Jackson County, MI
Find internet availability by address in Jackson County, MI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jackson County ISP Report Card | Business Internet in Jackson County
| Jackson County ISP Report Card | C+ | |
| Download Speed for Most Households | 1,712 Mbps | |
| Number of Internet Service Providers | 14 | |
| Real Jackson County Customer Ratings | 3 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Jackson County has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, Cable, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson County.
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Jackson County has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, Cable, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Frontier
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in Jackson County, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson County ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson County, MI?
T-Mobile Home Internet is the best internet provider in Jackson County based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jackson County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 91.97% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Jackson County, Michigan, and customers throughout the country.
Top Rated Internet Providers in Jackson County
Local, State, and National Ratings for all Jackson County Internet Providers
| ISP / Tech Type | Jackson County Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (14) | (284) | View Plans | ||
| XFINITY | (2) | (109) | (2164) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (24) | (924) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| WOW! | (0) | (13) | (25) | View Plans | ||
| Surf | (0) | (3) | (17) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| DMCI Broadband | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Rural Reach | (0) | (0) | (0) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Springcom | (0) | (0) | (0) | View Plans |
Based on 178 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Jackson County residents. T-Mobile Home Internet was rated at an average of 4.21 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Michigan, with 3.00 out of 5 stars and 78.2% coverage in Jackson County.
At a national level, based on 4326 national reviews for any of the providers listed above, SURF Internet is rated higher than any other provider, with a rating of 3.96 out of 5.
Which Providers are Available at my Home in Jackson County?
a different provider.

Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jackson County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| WOW! | 1,200 Mbps | ||
| Springcom | 1,000 Mbps | ||
| Midwest Energy & Communications | 1,000 Mbps | ||
| Great Lakes High Speed | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| Mercury Broadband | 150 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| DMCI Broadband | 60 Mbps | ||
| Rural Reach | 25 Mbps | ||
| SURF Internet | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jackson County
| ISP / Tech Type | Jackson County Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (14) | (284) | View Plans | ||
| XFINITY | (2) | (109) | (2164) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| WOW! | (0) | (13) | (25) | View Plans | ||
| AT&T | (0) | (24) | (924) | View Plans | ||
| Surf | (0) | (3) | (17) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| DMCI Broadband | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Rural Reach | (0) | (0) | (0) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Springcom | (0) | (0) | (0) | View Plans |
Based on data reported by Jackson County ISPs to the FCC, the fastest speeds in the county are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Jackson County. Therefore, the average customer can get up to 2,484 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the county rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jackson County?
Michigan customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Jackson County customers with an average price rating of 3.00 out of 5.
The chart and graph below show how customers in Jackson County, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson County
| ISP / Tech Type | Jackson County Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (14) | (284) | View Plans | ||
| XFINITY | (2) | (109) | (2164) | View Plans | ||
| Midwest Energy & Communications | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (24) | (924) | View Plans | ||
| WOW! | (0) | (13) | (25) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| Surf | (0) | (3) | (17) | View Plans | ||
| Mercury Broadband | (0) | (1) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| DMCI Broadband | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Rural Reach | (0) | (0) | (0) | View Plans | ||
| Great Lakes High Speed | (0) | (0) | (0) | View Plans | ||
| Springcom | (0) | (0) | (0) | View Plans |
Jackson County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jackson County below, including the metrics used and how Jackson County compares to the rest of Michigan and nation.
| Metric
(hover for details)
|
Jackson County | Michigan | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jackson County that have a Fiber internet connection available to their home. | 23.56% | 44.81% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,712 Mbps | 2,523 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jackson County. | 5.9 | 6.5 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 67% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 67% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jackson County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jackson County is C+, which is comparable to other counties. The local demand for broadband internet connectivity in Jackson County is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jackson County have done a average job meeting the needs of its residents.
The Jackson County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of Jackson County households have an internet connection despite having 99.14% availability. 67% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 67% of households have a broadband connection such as fiber, cable or DSL available to their home, 67% subscribe to it. A moderate amount of Jackson County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Jackson County?
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B
- Digital Connectivity Index: 57 / 100
How Much Speed does a Jackson County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jackson County is 2.5, which is smaller than the Michigan average of 2.5 and smaller than the national average of 2.7. Jackson County's average household income is $69,767 which is about average for the Michigan average of $80,476 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Jackson County also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Michigan average of 15%. Additionally, 10% of residents work from home, which is lower than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Jackson County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Jackson County households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 76% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jackson County?
Frontier Fiber in Jackson County, MI
Frontier Communications offers Fiber service to 9.6% of Jackson County homes. Across the county, Frontier Fiber has speeds up to 6,027 Mbps, with speeds from 5,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated higher than other types of internet service available in Jackson County from Frontier in terms of customer satisfaction.
XFINITY Fiber in Jackson County, MI
XFINITY from Comcast offers Fiber service to 9.4% of Jackson County homes. Across the county, XFINITY Fiber has speeds up to 1,077 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 883 Mbps throughout the county. XFINITY Fiber is rated about the same as other types of internet service available in Jackson County from XFINITY in terms of customer satisfaction.
Midwest Energy & Communications Fiber in Jackson County, MI
Midwest Energy & Communications offers Fiber service to 8.0% of Jackson County homes. Across the county, Midwest Energy & Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
EarthLink Fiber in Jackson County, MI
EarthLink offers Fiber service to 2.1% of Jackson County homes. Across the county, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Jackson County, MI
AT&T offers Fiber service to 2.1% of Jackson County homes. Across the county, AT&T Fiber has speeds up to 5,000 Mbps
Which Cable Internet Providers are Available in Jackson County?
XFINITY Cable in Jackson County, MI
XFINITY from Comcast offers Cable service to 69.4% of Jackson County homes. Across the county, XFINITY Cable has speeds up to 1,322 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 70 Mbps throughout the county. XFINITY Cable is rated about the same as other types of internet service available in Jackson County from XFINITY in terms of customer satisfaction.
WOW! Cable in Jackson County, MI
WOW! offers Cable service to 11.4% of Jackson County homes. Across the county, WOW! Cable is the only type of service available from the company, with speeds up to 1,177 Mbps, with speeds from 550 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the county.
Springcom Cable in Jackson County, MI
Springcom offers Cable service to 1.7% of Jackson County homes. Across the county, Springcom Cable has speeds up to 10 Mbps
Which DSL Internet Providers are Available in Jackson County?
EarthLink DSL in Jackson County, MI
EarthLink offers DSL service to 56.6% of Jackson County homes. Across the county, EarthLink DSL has speeds up to 56 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the county. EarthLink DSL is rated the same as other types of internet service available in Jackson County from EarthLink in terms of customer satisfaction.
AT&T DSL in Jackson County, MI
AT&T offers DSL service to 56.6% of Jackson County homes. Across the county, AT&T DSL has speeds up to 56 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Jackson County from AT&T in terms of customer satisfaction.
Frontier DSL in Jackson County, MI
Frontier Communications offers DSL service to 20.0% of Jackson County homes. Across the county, Frontier DSL has speeds up to 39 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.5 Mbps throughout the county. Frontier DSL is rated lower than other types of internet service available in Jackson County from Frontier in terms of customer satisfaction.
Springcom DSL in Jackson County, MI
Springcom offers DSL service to 1.8% of Jackson County homes. Across the county, Springcom DSL has speeds up to 50 Mbps, with speeds from 30 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 10, with an average of 10.0 Mbps throughout the county.
Which Fixed Wireless and LTE Internet Providers are Available in Jackson County?
T-Mobile Home Internet Fixed Wireless in Jackson County, MI
T-Mobile Home Internet offers Fixed Wireless service to 92.0% of Jackson County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the county.
Mercury Broadband Fixed Wireless in Jackson County, MI
Mercury Broadband offers Fixed Wireless service to 58.9% of Jackson County homes. Across the county, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Verizon Fixed Wireless in Jackson County, MI
Verizon offers Fixed Wireless service to 58.0% of Jackson County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
EarthLink Fixed Wireless in Jackson County, MI
EarthLink offers Fixed Wireless service to 51.9% of Jackson County homes. Across the county, EarthLink Fixed Wireless has speeds up to 31 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 4.3 Mbps throughout the county.
AT&T Fixed Wireless in Jackson County, MI
AT&T offers Fixed Wireless service to 51.9% of Jackson County homes. Across the county, AT&T Fixed Wireless has speeds up to 31 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 4.3 Mbps throughout the county.
Great Lakes High Speed Fixed Wireless in Jackson County, MI
Great Lakes High Speed offers Fixed Wireless service to 13.4% of Jackson County homes. Across the county, Great Lakes High Speed Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 500, with an average of 11 Mbps throughout the county.
Surf Fixed Wireless in Jackson County, MI
SURF Internet offers Fixed Wireless service to 3.3% of Jackson County homes. Across the county, Surf Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
DMCI Broadband Fixed Wireless in Jackson County, MI
DMCI Broadband offers Fixed Wireless service to 2.9% of Jackson County homes. Across the county, DMCI Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 24 Mbps, with speeds from 10 Mpbs up to 60 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.2 Mbps throughout the county.
Rural Reach Fixed Wireless in Jackson County, MI
Rural Reach offers Fixed Wireless service to 2.5% of Jackson County homes. Across the county, Rural Reach Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Jackson County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson County is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson County is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Jackson County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Jackson County compare to other cities with a similar population?
To see how Jackson County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jackson County's C+ ISP Report Card and 54 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 59 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 69 / 100