Best Internet Providers in Jackson, NC
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson, NC
Jackson has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Ranks compare Jackson with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Jackson, NC at a Glance
Jackson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Roanoke Connect
Connection
Customer Rating
Fiber
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
Mediacom
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, NC?
AT&T is the highest-rated internet provider in Jackson based on 313 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Jackson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jackson
- Roanoke Connect - fiber coverage map
- Spectrum - fiber coverage map
- Mediacom - cable coverage map
- Brightspeed - fiber coverage map
- Spectrum - cable coverage map
- Mediacom - fiber coverage map
- Brightspeed - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Roanoke Connect - fixed wireless coverage map
- Verizon - fixed wireless coverage map
How Jackson Compares to Places Its Size
Jackson's report card score is in the top 29% and its connectivity index is in the bottom 4%.
| Measure | Jackson | Rank among US towns of 1,000 to 9,999 people | Northampton County | North Carolina | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 92.7% | top 32% | 76.2% | 78.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,931 Mbps | top 37% | 1,615 Mbps | 3,577 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 5.9 | top 41% | 5.3 | 7.3 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.1 | bottom 10% | 2.1 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 4% | bottom 13% | 7% | 16% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 84% | bottom 6% | 87% | 95% | 96% | 515 places at 100% |
| Homes with internet | 70% | bottom 3% | 74% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 59% | bottom 34% | 56% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 61% | bottom 13% | 60% | 80% | 81% | 12 places at 100% |
| Median household income | $49,848 | bottom 10% | $53,734 | $83,207 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 11% | bottom 35% | 11% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 92.7% of homes in Jackson, against 76.2% across Northampton County and 78.0% across North Carolina. Households in Jackson are smaller than the US average (2.1 people against 2.7); 4% of workers work from home (US 15%); and the median household income is $49,848 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson
Which Fiber Internet Providers are Available in Jackson?
Roanoke Connect Fiber in Jackson, NC
Availability:
92.1%
Customer Rating:
(0)
Avg. Download Speed
2,000 Mbps
Roanoke Connect offers Fiber service to 92.1% of Jackson homes. Across the city, Roanoke Connect Fiber has speeds up to 2,000 Mbps
Spectrum Fiber in Jackson, NC
Availability:
81.5%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 81.5% of Jackson homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Jackson, NC
Availability:
17.9%
Customer Rating:
(31)
Avg. Download Speed
2,000 Mbps
Brightspeed offers Fiber service to 17.9% of Jackson homes. Across the city, Brightspeed Fiber has speeds up to 2,000 Mbps
Mediacom Fiber in Jackson, NC
Availability:
7.7%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Mediacom offers Fiber service to 7.7% of Jackson homes. Across the city, Mediacom Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
EarthLink Fixed Wireless in Jackson, NC
Availability:
60.8%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 60.8% of Jackson homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Jackson, NC
Availability:
60.8%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 60.8% of Jackson homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Jackson, NC
Availability:
50.1%
Customer Rating:
(342)
Avg. Download Speed
55 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 50.1% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.8 Mbps throughout the city.
Verizon Fixed Wireless in Jackson, NC
Availability:
18.3%
Customer Rating:
(362)
Avg. Download Speed
32 Mbps
Verizon offers Fixed Wireless service to 18.3% of Jackson homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 6.4 Mbps throughout the city.
Roanoke Connect Fixed Wireless in Jackson, NC
Availability:
10.6%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Roanoke Connect offers Fixed Wireless service to 10.6% of Jackson homes. Across the city, Roanoke Connect Fixed Wireless has speeds up to 100 Mbps
Which Cable Internet Providers are Available in Jackson?
Mediacom Cable in Jackson, NC
Availability:
49.5%
Customer Rating:
(82)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 49.5% of Jackson homes. Across the city, Mediacom Cable has speeds up to 1,000 Mbps
Spectrum Cable in Jackson, NC
Availability:
22.4%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 22.4% of Jackson homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Jackson?
Brightspeed DSL in Jackson, NC
Availability:
96.1%
Customer Rating:
(43)
Avg. Download Speed
39 Mbps
Brightspeed offers DSL service to 96.1% of Jackson homes. Across the city, Brightspeed DSL has speeds up to 39 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.7 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Jackson from Brightspeed in terms of customer satisfaction.
Internet in Jackson by Neighborhood and ZIP Code
Jackson has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Jackson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jackson
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 27845 | 1,506 | 95.3% | 1,925 Mbps | 5.1 | B- | 12/100 |
How Jackson Compares to Nearby Places
The 10 places nearest to Jackson that have their own pages are all within 11 miles. Among them, Weldon has the most homes with fiber (84.9%) and Gumberry the fewest (9.8%); Jackson has 92.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson (this page) | 1,512 | 92.7% | 1,931 Mbps | 5.9 | B | 19/100 |
| Garysburg | 2,608 | 51.2% | 1,303 Mbps | 5.8 | C+ | 33/100 |
| Weldon | 2,236 | 84.9% | 1,844 Mbps | 5.5 | B- | 37/100 |
| Halifax | 2,007 | 63.0% | 1,175 Mbps | 4.7 | C | 11/100 |
| Seaboard | 1,146 | 47.6% | 1,247 Mbps | 3.5 | C- | 12/100 |
| Gumberry | 1,086 | 9.8% | 212 Mbps | 3.2 | D- | 5/100 |
| Pleasant Hill | 780 | 31.7% | 803 Mbps | 4.6 | D+ | 12/100 |
| Margarettsville | 307 | 60.9% | 1,083 Mbps | 2.7 | C- | 22/100 |
| Lasker | 218 | 100.0% | 2,000 Mbps | 4.5 | B | 7/100 |
| Galatia | 176 | 76.7% | 1,682 Mbps | 6.6 | B- | 17/100 |
| Mud Castle | 35 | 82.9% | 2,000 Mbps | 5 | C+ | 59/100 |
Who is the Fastest Internet Provider in Jackson?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Roanoke Connect should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| Brightspeed | 2,000 |
|---|---|
| Roanoke Connect | 2,000 |
| Spectrum | 1,000 |
| Mediacom | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Internet Providers
Based on 313 reviews from North Carolina internet customers, AT&T is the best internet service provider for Jackson residents. AT&T was rated at an average of 3.73 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 60.8% coverage in Jackson.
At a national level, based on 4342 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jackson Internet Providers
The table below shows average customer ratings from customers in Jackson, North Carolina, and customers throughout the country.
| ISP / Tech Type | Jackson Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| Mediacom | (0) | (0) | (93) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Roanoke Connect | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through Roanoke Connect. The company offers speeds up to 2,000 Mbps in Jackson. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| Mediacom | (0) | (0) | (93) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Roanoke Connect | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jackson?
Of the providers in Jackson, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.46 out of 5.
The table below shows how customers in Jackson, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Mediacom | (0) | (0) | (93) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Roanoke Connect | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is AT&T.
- The fastest internet provider should be Roanoke Connect. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is T-Mobile Home Internet.
- Viasat, HughesNet, and Brightspeed has the broadest coverage in Jackson, available to 96.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.