Best Internet Providers in Jacksonville, IA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jacksonville, IA
Jacksonville has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Jacksonville.
Ranks compare Jacksonville with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Jacksonville, IA at a Glance
Jacksonville Internet Providers, Ranked by Coverage, Speed and Customer Ratings
FMCTC
Connection
Customer Rating
Fiber
Marne & Elk Horn Telephone Company
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fixed Wireless
Western Iowa Wireless
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jacksonville ratings may vary and are shown below.
Who is the Best Internet Provider in Jacksonville, IA?
Verizon is the best internet provider in Jacksonville based on Iowa customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Jacksonville, making it a solid recommendation among providers with reviews. Verizon is an option for 42.78% of the city.
or call 1-833-213-7018
Which Providers are Available at my Home in Jacksonville?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Jacksonville Compares to Places Its Size
Jacksonville's report card score is in the bottom 50% and its connectivity index is in the top 15%.
| Measure | Jacksonville | Rank among US places under 1,000 people | Shelby County | Iowa | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 100.0% | top 1% | 96.8% | 84.3% | 71.5% | Tied with 6,945 other places at 100.0% |
| Average top speed | 731 Mbps | bottom 27% | 894 Mbps | 3,256 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 1.8 | bottom 11% | 5 | 6.8 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.9 | top 11% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 11% | top 35% | 13% | 12% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 93% | top 47% | 91% | 95% | 96% | 1,494 places at 100% |
| Homes with internet | 88% | top 39% | 88% | 89% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 74% | top 17% | 72% | 72% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 80% | top 24% | 75% | 78% | 81% | 72 places at 100% |
| Median household income | $102,922 | top 10% | $74,798 | $82,468 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 21% | top 4% | 13% | 16% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 100.0% of homes in Jacksonville, against 96.8% across Shelby County and 84.3% across Iowa. Households in Jacksonville are larger than the US average (2.9 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $102,922 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jacksonville
Which Fiber Internet Providers are Available in Jacksonville?
FMCTC Fiber in Jacksonville, IA
Availability:
72.2%
Customer Rating:
(0)
Avg. Download Speed
400 Mbps
FMCTC offers Fiber service to 72.2% of Jacksonville homes. Across the city, FMCTC Fiber is the only type of service available from the company, with speeds up to 400 Mbps
Marne & Elk Horn Telephone Company Fiber in Jacksonville, IA
Availability:
55.2%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Marne & Elk Horn Telephone Company offers Fiber service to 55.2% of Jacksonville homes. Across the city, Marne & Elk Horn Telephone Company Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jacksonville?
Verizon Fixed Wireless in Jacksonville, IA
Availability:
42.8%
Customer Rating:
(362)
Avg. Download Speed
114 Mbps
Verizon offers Fixed Wireless service to 42.8% of Jacksonville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 114 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 11 Mbps throughout the city.
Western Iowa Wireless Fixed Wireless in Jacksonville, IA
Availability:
11.3%
Customer Rating:
(0)
Avg. Download Speed
218 Mbps
Western Iowa Wireless offers Fixed Wireless service to 11.3% of Jacksonville homes. Across the city, Western Iowa Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 218 Mbps, with speeds from 150 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 100, with an average of 73 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Jacksonville, IA
Availability:
1.5%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 1.5% of Jacksonville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Jacksonville?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Jacksonville, IA.
Which DSL Internet Providers are Available in Jacksonville?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Jacksonville, IA.
Internet in Jacksonville by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Jacksonville
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jacksonville
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Jacksonville Compares to Nearby Places
The 10 places nearest to Jacksonville that have their own pages are all within 12 miles. Among them, Westphalia has the most homes with fiber (100.0%) and Sharon the fewest (56.8%); Jacksonville has 100.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jacksonville (this page) | 194 | 100.0% | 731 Mbps | 1.8 | C | 62/100 |
| Harlan | 5,897 | 99.0% | 908 Mbps | 6.6 | B | 49/100 |
| Walnut | 975 | 100.0% | 1,000 Mbps | 4.6 | B- | 44/100 |
| Elk Horn | 956 | 100.0% | 1,000 Mbps | 3.4 | C+ | 69/100 |
| Irwin | 656 | 96.8% | 464 Mbps | 1.9 | C- | 68/100 |
| Kimballton | 426 | 100.0% | 1,000 Mbps | 2.5 | C+ | 69/100 |
| Westphalia | 398 | 100.0% | 653 Mbps | 5.6 | B- | 61/100 |
| Kirkman | 228 | 98.7% | 477 Mbps | 1.8 | C- | 67/100 |
| Sharon | 148 | 56.8% | 774 Mbps | 3.2 | D+ | 40/100 |
| Fiscus | 119 | 77.3% | 546 Mbps | 2.9 | D+ | 52/100 |
| Red Line | 56 | 100.0% | 454 Mbps | 1.3 | C | 71/100 |
Who is the Fastest Internet Provider in Jacksonville?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Marne & Elk Horn Telephone Company should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jacksonville
| Marne & Elk Horn Telephone Company | 1,000 |
|---|---|
| FMCTC | 400 |
| Verizon | 300 |
| Western Iowa Wireless | 300 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jacksonville. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jacksonville Internet Providers
Based on 9 reviews from Iowa internet customers, Verizon is the best internet service provider for Jacksonville residents. Verizon was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction.
At a national level, based on 1158 national reviews for any of the providers listed above, Verizon is rated higher than any other provider, with a rating of 3.76 out of 5.
Local, State, and National Ratings for all Jacksonville Internet Providers
The table below shows average customer ratings from customers in Jacksonville, Iowa, and customers throughout the country.
| ISP / Tech Type | Jacksonville Overall | Iowa Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (5) | (342) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Western Iowa Wireless | (0) | (0) | (0) | View Plans | ||
| FMCTC | (0) | (0) | (0) | View Plans | ||
| Marne & Elk Horn Telephone Company | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jacksonville
Based on data reported by Jacksonville ISPs to the FCC, the fastest speeds in the city are available through Marne & Elk Horn Telephone Company. The company offers speeds up to 1,000 Mbps in Jacksonville. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jacksonville Speed | Iowa Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Western Iowa Wireless | (0) | (0) | (0) | View Plans | ||
| FMCTC | (0) | (0) | (0) | View Plans | ||
| Marne & Elk Horn Telephone Company | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jacksonville?
Of the providers in Jacksonville, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Jacksonville where enough of them have reviewed a provider, otherwise across Iowa or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 3.75 out of 5 for price, which is similar to the average across all internet providers in the country.
The table below shows how customers in Jacksonville, Iowa, and the United States rated the affordability of their internet service.
Rated Affordability in Jacksonville
| ISP / Tech Type | Jacksonville Affordability | Iowa Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Western Iowa Wireless | (0) | (0) | (0) | View Plans | ||
| FMCTC | (0) | (0) | (0) | View Plans | ||
| Marne & Elk Horn Telephone Company | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Iowa
Customer Reviews
Steve S.
ImOn Communications Fiber
November 04, 2026 Install was sloppy, wire hanging inside and outside. My main issue was the price kept increasing. The customer support took over a hour to speak to someone and then another hour of testing before they would isue replacement equipment.
ISPReports User
Metronet Fiber
October 14, 2026 great
Tim W
ImOn Communications Fiber
October 08, 2026 Poor signal strength intermittent speeds and I need the signal I pay for
Diane
Comelec Internet Services
September 01, 2026 Great so far. Brian Evans did a great job. Give him a 5
ISPReports User
Partner Communications Cooperative Fiber
July 01, 2026 awful. the key advantage of fiber technology is symmetrical upload and download speeds - fiber optic with pcctel is unreliable and awful. rarely have had symmetrical speeds with this service do NOT recommend pcctel
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Which ISP Should You Choose in Jacksonville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jacksonville is Verizon.
- The fastest internet provider should be Marne & Elk Horn Telephone Company. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jacksonville is Verizon.
- Viasat, HughesNet, and FMCTC has the broadest coverage in Jacksonville, available to 72.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.