Best Internet Providers in Jefferson, NC
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jefferson, NC
Jefferson has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jefferson.
Ranks compare Jefferson with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Jefferson, NC at a Glance
Jefferson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
SkyLine Membership
Connection
Customer Rating
Fiber
DSL
Optimum
Connection
Customer Rating
Fiber
Cable
Brightspeed
Connection
Customer Rating
Fiber
DSL
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jefferson ratings may vary and are shown below.
Who is the Best Internet Provider in Jefferson, NC?
AT&T is the highest-rated internet provider in Jefferson based on 105 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Jefferson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jefferson
- SkyLine Membership - fiber coverage map
- Optimum - cable coverage map
- Optimum - fiber coverage map
- Brightspeed - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Brightspeed - dsl coverage map
- Carolina West - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- SkyLine Membership - dsl coverage map
How Jefferson Compares to Places Its Size
Jefferson's report card score is in the top 8% and its connectivity index is in the top 45%.
| Measure | Jefferson | Rank among US towns of 1,000 to 9,999 people | Ashe County | North Carolina | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 99.8% | top 8% | 99.6% | 78.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 2,498 Mbps | top 25% | 2,087 Mbps | 3,577 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 6.3 | top 33% | 4.8 | 7.3 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 17% | 2.2 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 14% | top 25% | 10% | 16% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 89% | bottom 18% | 91% | 95% | 96% | 515 places at 100% |
| Homes with internet | 87% | bottom 44% | 87% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 77% | top 24% | 79% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 68% | bottom 29% | 75% | 80% | 81% | 12 places at 100% |
| Median household income | $61,724 | bottom 27% | $60,340 | $83,207 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 11% | bottom 35% | 11% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 99.8% of homes in Jefferson, against 99.6% across Ashe County and 78.0% across North Carolina. Households in Jefferson are smaller than the US average (2.2 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $61,724 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jefferson
Which Fiber Internet Providers are Available in Jefferson?
SkyLine Membership Fiber in Jefferson, NC
Availability:
99.7%
Customer Rating:
(3)
Avg. Download Speed
2,000 Mbps
SkyLine Membership offers Fiber service to 99.7% of Jefferson homes. Across the city, SkyLine Membership Fiber has speeds up to 2,000 Mbps
Brightspeed Fiber in Jefferson, NC
Availability:
10.7%
Customer Rating:
(31)
Avg. Download Speed
1,873 Mbps
Brightspeed offers Fiber service to 10.7% of Jefferson homes. Across the city, Brightspeed Fiber has speeds up to 1,873 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Jefferson from Brightspeed in terms of customer satisfaction.
Optimum Fiber in Jefferson, NC
Availability:
8.3%
Customer Rating:
(55)
Avg. Download Speed
8,000 Mbps
Optimum offers Fiber service to 8.3% of Jefferson homes. Across the city, Optimum Fiber has speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jefferson?
Carolina West Fixed Wireless in Jefferson, NC
Availability:
99.8%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
Carolina West Wireless offers Fixed Wireless service to 99.8% of Jefferson homes. Across the city, Carolina West Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
EarthLink Fixed Wireless in Jefferson, NC
Availability:
76.2%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 76.2% of Jefferson homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Jefferson, NC
Availability:
76.2%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 76.2% of Jefferson homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Jefferson, NC
Availability:
62.0%
Customer Rating:
(342)
Avg. Download Speed
92 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 62.0% of Jefferson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 92 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the city.
Which Cable Internet Providers are Available in Jefferson?
Optimum Cable in Jefferson, NC
Availability:
80.3%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 80.3% of Jefferson homes. Across the city, Optimum Cable has speeds up to 940 Mbps
Which DSL Internet Providers are Available in Jefferson?
Brightspeed DSL in Jefferson, NC
Availability:
73.0%
Customer Rating:
(43)
Avg. Download Speed
58 Mbps
Brightspeed offers DSL service to 73.0% of Jefferson homes. Across the city, Brightspeed DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 6.2 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Jefferson from Brightspeed in terms of customer satisfaction.
SkyLine Membership DSL in Jefferson, NC
Availability:
45.3%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
SkyLine Membership offers DSL service to 45.3% of Jefferson homes. Across the city, SkyLine Membership DSL has speeds up to 25 Mbps
Internet in Jefferson by Neighborhood and ZIP Code
Jefferson has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Jefferson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jefferson
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 28640 | 4,668 | 99.8% | 2,493 Mbps | 6.2 | B+ | 51/100 |
How Jefferson Compares to Nearby Places
The 10 places nearest to Jefferson that have their own pages are all within 10 miles. Among them, Warrensville has the most homes with fiber (100.0%) and Crumpler the fewest (98.5%); Jefferson has 99.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jefferson (this page) | 4,625 | 99.8% | 2,498 Mbps | 6.3 | B+ | 51/100 |
| West Jefferson | 6,513 | 99.4% | 2,000 Mbps | 5.7 | B+ | 51/100 |
| Lansing | 2,996 | 99.8% | 2,000 Mbps | 3.9 | B- | 44/100 |
| Fleetwood | 2,678 | 99.8% | 2,000 Mbps | 4.3 | B | 50/100 |
| Crumpler | 2,387 | 98.5% | 2,000 Mbps | 4.7 | B | 60/100 |
| Warrensville | 2,011 | 100.0% | 2,000 Mbps | 4.6 | B | 49/100 |
| Laurel Springs | 1,327 | 98.8% | 1,976 Mbps | 3.5 | B- | 38/100 |
| Idlewild | 498 | 98.0% | 1,795 Mbps | 4 | B- | 61/100 |
| Glendale Springs | 481 | 100.0% | 2,000 Mbps | 5.3 | B | 60/100 |
| Scottville | 164 | 100.0% | 2,000 Mbps | 4.3 | B | 21/100 |
| Weavers Ford | 47 | 100.0% | 2,000 Mbps | 2.9 | B- | 67/100 |
Who is the Fastest Internet Provider in Jefferson?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, SkyLine Membership should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jefferson
| Optimum | 8,000 |
|---|---|
| SkyLine Membership | 2,000 |
| Brightspeed | 2,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Carolina West Wireless | 25 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jefferson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jefferson Internet Providers
Based on 105 reviews from North Carolina internet customers, AT&T is the best internet service provider for Jefferson residents. AT&T was rated at an average of 3.73 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 76.2% coverage in Jefferson.
At a national level, based on 1766 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jefferson Internet Providers
The table below shows average customer ratings from customers in Jefferson, North Carolina, and customers throughout the country.
| ISP / Tech Type | Jefferson Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| SkyLine Membership | (0) | (3) | (3) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Optimum | (0) | (12) | (279) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jefferson
Based on data reported by Jefferson ISPs to the FCC, the fastest speeds in the city are available through SkyLine Membership. The company offers speeds up to 2,000 Mbps in Jefferson. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jefferson Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Optimum | (0) | (12) | (279) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| SkyLine Membership | (0) | (3) | (3) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jefferson?
Of the providers in Jefferson, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Jefferson where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.46 out of 5.
The table below shows how customers in Jefferson, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Jefferson
| ISP / Tech Type | Jefferson Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| SkyLine Membership | (0) | (3) | (3) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| Optimum | (0) | (12) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Jefferson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jefferson is AT&T.
- The fastest internet provider should be SkyLine Membership. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jefferson is T-Mobile Home Internet.
- Viasat, HughesNet, and Carolina West Wireless has the broadest coverage in Jefferson, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.