11 Best Internet Providers in Knox County, KY
Find internet availability by address in Knox County, KY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Knox County ISP Report Card | Business Internet in Knox County
 |
Knox County ISP Report Card | B |
 |
Download Speed for Most Households | 3,895 Mbps |
 |
Number of Internet Service Providers | 11 |
 |
Real Knox County Customer Ratings | 5 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Knox County has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, Cable, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knox County.
Knox County overview
▼
Knox County has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, Cable, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knox County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Windstream
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
Barbourville Utility Commission
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Above are the top 4 providers in Knox County, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Knox County ratings may vary and are shown below.
Who is the Best Internet Provider in Knox County, KY?
Spectrum is the highest-rated internet provider in Knox County based on 117 Kentucky customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Knox County, Kentucky, and customers throughout the country.
Top Rated Internet Providers in Knox County
Local, State, and National Ratings for all Knox County Internet Providers
| ISP / Tech Type | Knox County Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (2) | (3) | (783) | View Plans | ||
| Barbourville Utility Commission | (1) | (1) | (1) | View Plans | ||
| Spectrum | (2) | (71) | (1881) | View Plans | ||
| AT&T |  (0) | (17) | (1007) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (322) | View Plans | ||
| Windstream | (0) | (19) | (95) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| HughesNet | (0) | (0) |  (24) | View Plans | ||
| Zito | (0) | (0) | (27) | View Plans | ||
| Eastern Cable Corp. | (0) | (0) | (0) | View Plans | ||
| zetalink | (0) | (0) | (0) | View Plans | ||
| OnPoint Broadband | (0) | (0) | (0) | View Plans |
Based on 117 reviews from Kentucky internet customers, Spectrum is the best internet service provider for Knox County residents. Spectrum was rated at an average of 3.30 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Kentucky, with 4.50 out of 5 stars and 72.2% coverage in Knox County.
At a national level, based on 4131 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Knox County?
a different provider.
Coverage map for each provider in Knox County
- OnPoint Broadband - fiber coverage map
- Windstream - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Barbourville Utility Commission - fiber coverage map
- Verizon - fixed wireless coverage map
- Zito - cable coverage map
- Windstream - dsl coverage map
- zetalink - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Spectrum - fiber coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- Eastern Cable Corp. - cable coverage map
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Knox County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, OnPoint Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Knox County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| OnPoint Broadband | 10,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Windstream | 2,000 Mbps | ||
| Zito Media | 1,000 Mbps | ||
| Barbourville Utility Commission | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| zetalink | 200 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Eastern Cable Corp. | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Knox County
| ISP / Tech Type | Knox County Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Barbourville Utility Commission | (1) | (1) | (1) | View Plans | ||
| AT&T | (0) | (17) | (1007) | View Plans | ||
| Verizon | (2) | (3) | (783) | View Plans | ||
| Spectrum | (2) | (71) | (1881) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (322) | View Plans | ||
| Windstream | (0) | (19) | (95) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Zito | (0) | (0) | (27) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Eastern Cable Corp. | (0) | (0) | (0) | View Plans | ||
| zetalink | (0) | (0) | (0) | View Plans | ||
| OnPoint Broadband | (0) | (0) | (0) | View Plans |
Based on data reported by Knox County ISPs to the FCC, the fastest speeds in the county are available through OnPoint Broadband. The company offers speeds up to 10,000 Mbps in Knox County. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Knox County?
Kentucky customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Knox County customers with an average price rating of 4.50 out of 5.
The chart and graph below show how customers in Knox County, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Knox County
| ISP / Tech Type | Knox County Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (2) | (3) | (783) | View Plans | ||
| Barbourville Utility Commission | (1) | (1) | (1) | View Plans | ||
| Spectrum | (2) | (71) | (1881) | View Plans | ||
| AT&T | (0) | (17) | (1007) | View Plans | ||
| T-Mobile Home Internet | (0) |  (5) | (322) | View Plans | ||
| Windstream | (0) | (19) | (95) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Zito | (0) | (0) | (27) | View Plans | ||
| Eastern Cable Corp. | (0) | (0) | (0) | View Plans | ||
| zetalink | (0) | (0) | (0) | View Plans | ||
| OnPoint Broadband | (0) | (0) | (0) | View Plans |
Knox County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Knox County below, including the metrics used and how Knox County compares to the rest of Kentucky and nation.
| Metric
(hover for details)
|
Knox County | Kentucky | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Knox County that have a Fiber internet connection available to their home. | 78.22% | 79.73% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,895 Mbps | 2,777 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Knox County. | 6.5 | 6.7 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 10% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 91% | 94% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 87% | 89% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 75% | 71% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 76% | 72% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Knox County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Knox County is B, which is better than other counties. The local demand for broadband internet connectivity in Knox County is high with a score of 55 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Knox County have done a average job meeting the needs of its residents.
The Knox County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
87% of Knox County households have an internet connection despite having 99.25% availability. 75% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Knox County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Knox County?
- ISP Report Card: C+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: C
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 50 / 100
How Much Speed does a Knox County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Knox County is 2.5, which is larger than the Kentucky average of 2.5 and smaller than the national average of 2.7. Knox County’s average household income is $35,223 which is much lower than the Kentucky average of $71,265 and much lower than the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Knox County also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 10% of residents work from home, which is lower than the 10% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Knox County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Knox County households are more technology-disengaged. 91% of households have some sort of computing device, 61% have desktops or laptops in the home, and 89% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Knox County?
Windstream Fiber in Knox County, KY
Availability:
50.9%
Customer Rating:
(38)
Avg. Download Speed
2,000 Mbps
Windstream offers Fiber service to 50.9% of Knox County homes. Across the county, Windstream Fiber has speeds up to 2,000 Mbps
Barbourville Utility Commission Fiber in Knox County, KY
Availability:
30.1%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Barbourville Utility Commission offers Fiber service to 30.1% of Knox County homes. Across the county, Barbourville Utility Commission Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
OnPoint Broadband Fiber in Knox County, KY
Availability:
25.5%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
OnPoint Broadband offers Fiber service to 25.5% of Knox County homes. Across the county, OnPoint Broadband Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
EarthLink Fiber in Knox County, KY
Availability:
14.7%
Customer Rating:
(6)
Avg. Download Speed
4,509 Mbps
EarthLink offers Fiber service to 14.7% of Knox County homes. Across the county, EarthLink Fiber has speeds up to 4,509 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Knox County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Knox County, KY
Availability:
14.7%
Customer Rating:
(516)
Avg. Download Speed
4,509 Mbps
AT&T offers Fiber service to 14.7% of Knox County homes. Across the county, AT&T Fiber has speeds up to 4,509 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Knox County from AT&T in terms of customer satisfaction.
Spectrum Fiber in Knox County, KY
Availability:
3.3%
Customer Rating:
(199)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 3.3% of Knox County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Knox County?
Spectrum Cable in Knox County, KY
Availability:
57.5%
Customer Rating:
(1681)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 57.5% of Knox County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Zito Cable in Knox County, KY
Availability:
8.5%
Customer Rating:
(21)
Avg. Download Speed
1,000 Mbps
Zito Media offers Cable service to 8.5% of Knox County homes. Across the county, Zito Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Eastern Cable Corp. Cable in Knox County, KY
Availability:
1.4%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
Eastern Cable Corp. offers Cable service to 1.4% of Knox County homes. Across the county, Eastern Cable Corp. Cable is the only type of service available from the company, with speeds up to 25 Mbps
Which DSL Internet Providers are Available in Knox County?
Windstream DSL in Knox County, KY
Availability:
60.3%
Customer Rating:
(51)
Avg. Download Speed
118 Mbps
Windstream offers DSL service to 60.3% of Knox County homes. Across the county, Windstream DSL has speeds up to 118 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the county. Windstream DSL is rated higher than other types of internet service available in Knox County from Windstream in terms of customer satisfaction.
EarthLink DSL in Knox County, KY
Availability:
27.2%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 27.2% of Knox County homes. Across the county, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.1 Mbps throughout the county. EarthLink DSL is rated higher than other types of internet service available in Knox County from EarthLink in terms of customer satisfaction.
AT&T DSL in Knox County, KY
Availability:
27.2%
Customer Rating:
(295)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 27.2% of Knox County homes. Across the county, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.1 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Knox County from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Knox County?
T-Mobile Home Internet Fixed Wireless in Knox County, KY
Availability:
85.4%
Customer Rating:
(322)
Avg. Download Speed
66 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 85.4% of Knox County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
Verizon Fixed Wireless in Knox County, KY
Availability:
72.2%
Customer Rating:
(350)
Avg. Download Speed
247 Mbps
Verizon offers Fixed Wireless service to 72.2% of Knox County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 247 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the county.
EarthLink Fixed Wireless in Knox County, KY
Availability:
67.5%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 67.5% of Knox County homes. Across the county, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.0 Mbps throughout the county.
AT&T Fixed Wireless in Knox County, KY
Availability:
67.5%
Customer Rating:
(196)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 67.5% of Knox County homes. Across the county, AT&T Fixed Wireless has speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.0 Mbps throughout the county.
zetalink Fixed Wireless in Knox County, KY
Availability:
29.5%
Customer Rating:
(0)
Avg. Download Speed
200 Mbps
zetalink offers Fixed Wireless service to 29.5% of Knox County homes. Across the county, zetalink Fixed Wireless is the only type of service available from the company, with speeds up to 200 Mbps
Which ISP Should You Choose in Knox County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Knox County is Spectrum.
- The fastest internet provider should be OnPoint Broadband. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Knox County is Spectrum.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Knox County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Knox County compare to other cities with a similar population?
To see how Knox County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Knox County’s B ISP Report Card and 55 / 100 Digital Connectivity Index.
- ISP Report Card: B-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B
- Digital Connectivity Index: 28 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 55 / 100
- ISP Report Card: C
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B
- Digital Connectivity Index: 33 / 100
- ISP Report Card: A
- Digital Connectivity Index: 26 / 100
- ISP Report Card: B
- Digital Connectivity Index: 22 / 100
- ISP Report Card: B
- Digital Connectivity Index: 56 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Knox County
Customer Reviews
A Barbourville, KY Customer
Verizon Fixed Wireless
September 06, 2025 More
Dadrionna S
Spectrum Fiber
May 24, 2025 Spectrum internet has been a solid choice for me. I've been using it for a few years now, i've had no major complaints. The speeds are consistant, and I can stream and work from home with ease. The pricing is fair especially compared to other providers.The only complaint I have is the modem rental fees I feel are unnecessary.
More
Dana R
Barbourville Utility Commission Fiber
March 03, 2025 My internet service provider is Blink Internet. They offer high-speed internet service with speeds of 250 Mbps, 500 Mbps, and even 1 Gigabit. I had a different internet service provider previously, it kept going down at certain times of the day, and the service lagged a lot. This led me to try Blink. I am overall pretty satisfied with my service. I pay a little over 50 bucks a month for what I think is really good internet. I no longer have to deal with my service dropping at random times, there is nearly no lag, and its speed is sufficient.
More
Anna
Spectrum Cable
May 14, 2023 I have had many internet providers however spectrum is the top one . I have never experienced many outages with this company , and my bill stays the same . I never have any unexpected increases , I always know what the bill is . The internet is also very fast and the customer service is always amazing . I love spectrum!
More
Gale L.
Verizon Fixed Wireless
April 30, 2023 I live in a very rural area where cable and DSL aren't available, so Verizon has been great for me. My plan is unlimited, unlike the satellite internet we had before. I work from home, we homeschool, love to stream entertainment and I have teenage sons who game. Verizon has served us well at a reasonable price, I love it.
More
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Don't see your provider? Search all providers
Reviews are independent and unedited. Published after a quick spam check.