14 Best Internet Providers in Knoxville, TN
Find internet availability by address in Knoxville, TN
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Knoxville ISP Report Card | Business Internet in Knoxville
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Knoxville ISP Report Card | A- |
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Download Speed for Most Households | 5,321 Mbps |
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Number of Internet Service Providers | 14 |
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Real Knoxville Customer Ratings | 31 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Knoxville has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knoxville.
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Knoxville has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knoxville.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Fiber
Cable
KUB Fiber
Connection
Customer Rating
Fiber
Above are the top 4 providers in Knoxville, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Knoxville ratings may vary and are shown below.
Who is the Best Internet Provider in Knoxville, TN?
KUB Fiber is the best internet provider in Knoxville based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, KUB Fiber had the best reviews at the local, state, and national levels versus all available providers in Knoxville, making it a solid recommendation among providers with reviews. Unfortunately, KUB Fiber is an option for 29.66% of the city.
or call
The chart and table below show average customer ratings from customers in Knoxville, Tennessee, and customers throughout the country.
Top Rated Internet Providers in Knoxville
Local, State, and National Ratings for all Knoxville Internet Providers
| ISP / Tech Type | Knoxville Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| KUB Fiber | (5) | (5) | (5) | View Plans | ||
| Highland Telephone Cooperative | (2) |  (3) | (5) | View Plans | ||
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| Verizon | (2) | (8) | (723) | View Plans | ||
| AT&T | (4) | (34) | (924) | View Plans | ||
| Spectrum | (4) | (34) | (1738) | View Plans | ||
| XFINITY |  (12) | (86) | (2164) | View Plans | ||
| Viasat |  (1) | (1) |  (11) | View Plans | ||
| HughesNet | (0) | (1) |  (18) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| Trilight | (0) | (7) | (7) | View Plans | ||
| Frontier | (0) |  (2) | (143) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| WOW! | (0) | (0) | (25) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Based on 188 reviews from Tennessee internet customers, KUB Fiber is the best internet service provider for Knoxville residents. KUB Fiber was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. Highland Telephone Cooperative wins for second-place in Tennessee, with 4.50 out of 5 stars and 2.7% coverage in Knoxville.
At a national level, based on 6116 national reviews for any of the providers listed above, Trilight is rated higher than any other provider, with a rating of 3.76 out of 5.
Which Providers are Available at my Home in Knoxville?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Knoxville?
Based on both FCC data and unbiased customer ratings in Knoxville, the fastest internet in the city comes from KUB Fiber.
Data Reported to FCC by ISPs: Average Maximum Available in Knoxville
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| KUB Fiber | 10,000 Mbps | ||
| Trilight | 8,000 Mbps | ||
| TDS | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| LCUB | 2,500 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| WOW! | 1,200 Mbps | ||
| Highland Telephone Cooperative | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| US Cellular | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Knoxville
| ISP / Tech Type | Knoxville Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| KUB Fiber | (5) | (5) | (5) | View Plans | ||
| Highland Telephone Cooperative | (2) | (3) | (5) | View Plans | ||
| Verizon | (2) | (8) | (723) | View Plans | ||
| Spectrum | (4) | (34) | (1738) | View Plans | ||
| XFINITY | (12) | (86) | (2164) | View Plans | ||
| AT&T | (4) | (34) | (924) | View Plans | ||
| Viasat | (1) | (1) | (11) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| Trilight | (0) | (7) | (7) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| WOW! | (0) | (0) | (25) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Based on data reported by Knoxville ISPs to the FCC, the fastest speeds in the city are available through KUB Fiber. The company offers speeds up to 10,000 Mbps in Knoxville. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with KUB Fiber. This indicates KUB Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Knoxville?
Tennessee customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. KUB Fiber is rated in second place for affordability by the company’s Knoxville customers with an average price rating of 4.80 out of 5.
The chart and graph below show how customers in Knoxville, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Knoxville
| ISP / Tech Type | Knoxville Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (5) | (284) | View Plans | ||
| KUB Fiber | (5) | (5) | (5) | View Plans | ||
| Verizon | (2) | (8) | (723) | View Plans | ||
| Highland Telephone Cooperative | (2) | (3) | (5) | View Plans | ||
| AT&T | (4) | (34) | (924) | View Plans | ||
| XFINITY | (12) | (86) | (2164) | View Plans | ||
| Spectrum | (4) | (34) | (1738) | View Plans | ||
| Viasat | (1) | (1) | (11) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| TDS | (0) | (2) | (28) | View Plans | ||
| Trilight | (0) | (7) | (7) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| WOW! | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Knoxville Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Knoxville below, including the metrics used and how Knoxville compares to the rest of Tennessee and nation.
| Metric
(hover for details)
|
Knoxville | Tennessee | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Knoxville that have a Fiber internet connection available to their home. | 76.20% | 80.72% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 5,321 Mbps | 4,747 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Knoxville. | 8.5 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 12% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 88% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 72% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 73% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Knoxville ISP Report Card & Digital Connectivity Index
The ISP Report Card in Knoxville is A-, which is better than other cities. The local demand for broadband internet connectivity in Knoxville is high with a score of 58 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Knoxville have done a average job meeting the needs of its residents.
The Knoxville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Knoxville households have an internet connection despite having 98.71% availability. 72% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 72% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Knoxville residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Knoxville?
- ISP Report Card: A-
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B
- Digital Connectivity Index: 62 / 100
- ISP Report Card: A
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 59 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 53 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 85 / 100
- ISP Report Card: A
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 30 / 100
How Much Speed does a Knoxville Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Knoxville is 2.5, which is smaller than the Tennessee average of 2.5 and smaller than the national average of 2.7. the Knoxville area's average household income is $77,148 which is higher than the Tennessee average of $76,490 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Knoxville also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Tennessee average of 15%. Additionally, 12% of residents work from home, which is higher than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of Knoxville has a high need for internet connectivity and speeds.
Compared to the rest of the country, Knoxville households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 79% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Knoxville?
EarthLink Fiber in Knoxville, TN
Availability:
48.8%
Customer Rating:
(5)
Avg. Download Speed
4,681 Mbps
EarthLink offers Fiber service to 48.8% of Knoxville homes. Across the city, EarthLink Fiber has speeds up to 4,681 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Knoxville from EarthLink in terms of customer satisfaction.
AT&T Fiber in Knoxville, TN
Availability:
48.8%
Customer Rating:
(544)
Avg. Download Speed
4,681 Mbps
AT&T offers Fiber service to 48.8% of Knoxville homes. Across the city, AT&T Fiber has speeds up to 4,681 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Knoxville from AT&T in terms of customer satisfaction.
KUB Fiber in Knoxville, TN
Availability:
29.7%
Customer Rating:
(5)
Avg. Download Speed
10,000 Mbps
KUB Fiber offers Fiber service to 29.7% of Knoxville homes. Across the city, KUB Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
TDS Fiber in Knoxville, TN
Availability:
9.5%
Customer Rating:
(13)
Avg. Download Speed
1,023 Mbps
TDS offers Fiber service to 9.5% of Knoxville homes. Across the city, TDS Fiber has speeds up to 1,023 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for TDS Fiber. TDS Fiber is rated higher than other types of internet service available in Knoxville from TDS in terms of customer satisfaction.
LCUB Fiber in Knoxville, TN
Availability:
8.3%
Customer Rating:
(0)
Avg. Download Speed
2,500 Mbps
LCUB offers Fiber service to 8.3% of Knoxville homes. Across the city, LCUB Fiber is the only type of service available from the company, with speeds up to 2,500 Mbps
Frontier Fiber in Knoxville, TN
Availability:
4.5%
Customer Rating:
(110)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 4.5% of Knoxville homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Spectrum Fiber in Knoxville, TN
Availability:
2.8%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.8% of Knoxville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Highland Telephone Cooperative Fiber in Knoxville, TN
Availability:
2.7%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Highland Telephone Cooperative offers Fiber service to 2.7% of Knoxville homes. Across the city, Highland Telephone Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Trilight Fiber in Knoxville, TN
Availability:
1.8%
Customer Rating:
(5)
Avg. Download Speed
8,000 Mbps
Trilight offers Fiber service to 1.8% of Knoxville homes. Across the city, Trilight Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
XFINITY Fiber in Knoxville, TN
Availability:
1.0%
Customer Rating:
(302)
Avg. Download Speed
1,478 Mbps
XFINITY from Comcast offers Fiber service to 1.0% of Knoxville homes. Across the city, XFINITY Fiber has speeds up to 1,478 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 292 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Knoxville from XFINITY in terms of customer satisfaction.
Which Cable Internet Providers are Available in Knoxville?
XFINITY Cable in Knoxville, TN
Availability:
71.8%
Customer Rating:
(1,910)
Avg. Download Speed
1,806 Mbps
XFINITY from Comcast offers Cable service to 71.8% of Knoxville homes. Across the city, XFINITY Cable has speeds up to 1,806 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 198 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Knoxville from XFINITY in terms of customer satisfaction.
Spectrum Cable in Knoxville, TN
Availability:
26.2%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 26.2% of Knoxville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
WOW! Cable in Knoxville, TN
Availability:
19.8%
Customer Rating:
(26)
Avg. Download Speed
1,200 Mbps
WOW! offers Cable service to 19.8% of Knoxville homes. Across the city, WOW! Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Knoxville?
EarthLink DSL in Knoxville, TN
Availability:
74.2%
Customer Rating:
(4)
Avg. Download Speed
55 Mbps
EarthLink offers DSL service to 74.2% of Knoxville homes. Across the city, EarthLink DSL has speeds up to 55 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Knoxville from EarthLink in terms of customer satisfaction.
AT&T DSL in Knoxville, TN
Availability:
74.2%
Customer Rating:
(304)
Avg. Download Speed
55 Mbps
AT&T offers DSL service to 74.2% of Knoxville homes. Across the city, AT&T DSL has speeds up to 55 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Knoxville from AT&T in terms of customer satisfaction.
Frontier DSL in Knoxville, TN
Availability:
5.3%
Customer Rating:
(46)
Avg. Download Speed
26 Mbps
Frontier Communications offers DSL service to 5.3% of Knoxville homes. Across the city, Frontier DSL has speeds up to 26 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Knoxville from Frontier in terms of customer satisfaction.
TDS DSL in Knoxville, TN
Availability:
2.7%
Customer Rating:
(5)
Avg. Download Speed
73 Mbps
TDS offers DSL service to 2.7% of Knoxville homes. Across the city, TDS DSL has speeds up to 73 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. TDS DSL is rated lower than other types of internet service available in Knoxville from TDS in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Knoxville?
T-Mobile Home Internet Fixed Wireless in Knoxville, TN
Availability:
95.5%
Customer Rating:
(0)
Avg. Download Speed
66 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.5% of Knoxville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
US Cellular Fixed Wireless in Knoxville, TN
Availability:
94.1%
Customer Rating:
(0)
Avg. Download Speed
24 Mbps
US Cellular offers Fixed Wireless service to 94.1% of Knoxville homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 24 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.2 Mbps throughout the city.
EarthLink Fixed Wireless in Knoxville, TN
Availability:
74.5%
Customer Rating:
(0)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 74.5% of Knoxville homes. Across the city, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.0 Mbps throughout the city.
AT&T Fixed Wireless in Knoxville, TN
Availability:
74.5%
Customer Rating:
(0)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 74.5% of Knoxville homes. Across the city, AT&T Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.0 Mbps throughout the city.
Verizon Fixed Wireless in Knoxville, TN
Availability:
70.6%
Customer Rating:
(0)
Avg. Download Speed
324 Mbps
Verizon offers Fixed Wireless service to 70.6% of Knoxville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 324 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 22 Mbps throughout the city.
Which ISP Should You Choose in Knoxville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Knoxville is KUB Fiber.
- The fastest internet provider should be KUB Fiber. Considering speed for the money and reliability in speeds, KUB Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Knoxville is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Knoxville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Knoxville compare to other cities with a similar population?
To see how Knoxville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Knoxville's A- ISP Report Card and 58 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B
- Digital Connectivity Index: 58 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 63 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
Abigail R.
T-Mobile Home Internet Fixed Wireless
August 12, 2025 I like T-Mobile for the most part. My boyfriend and I both play a lot of video games, while simultaneously being on discord to play with his brother. Obviously, that can be a lot of strain on an ISP, but T-Mobile takes it pretty well. We are also in a college town, so I'm sure that has some effect on why it can handle our internet traffic so well-- the whole area's built for HEAVY internet traffic.
I just have 2 complaints about T-Mobile.
1. We're night owls, and probably 8/10 nights, the internet will cut out for 5-30 minutes. I assume this is for maintenance, as it's usually between 2-4am, but it gets frustrating at times.
2. There is no way to port-forward using T-Mobile internet. T-mobile is the only provider for my specific area, but if that wasn't the case, I would switch ISPs. Port forwarding is necessary for creating servers that me, my bf, and his brother can play on without playing with dozens of strangers. It's a make or break feature for me, and despite my satisfaction with their connection speeds, I'm likely to switch as soon as I move to an area where they're not my only option.
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Brian L.
KUB Fiber
July 18, 2025 No hidden fees fast my installer Brandon was quick thorough he knew his job give that man a raise!!!! Seriously you need more guys like him in the field
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Mattie T.
XFINITY Fiber
June 25, 2025 I have to have my internet provider due to my rental situation. I would change otherwise. You have to sign a contract and they increase the price dramatically after a period of time. My wifi also basically stopped working and they said nothing was wrong. When a tech finally came out, there was a problem and I had been paying $135 for months with basically no wifi.
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A Knoxville, TN Customer
KUB Fiber
April 30, 2025 Better speeds AND lower latency compared to a few other internet providers I have tried. My family and I were some of the first around our area to get KUB Fiber. We had some routine, expected connectivity issues when the device was first installed. The big difference is KUB came out the same day, took some measurements, came BACK out again that same day with a bucket truck, and fixed the issue rather than making an excuse and leaving my household without internet. It's also nice to know that everyone is a local.
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Shayla M
KUB Fiber
April 26, 2025 We (my husband and I) switched to KUB Fiber internet about a year ago. So far, we have really enjoyed it! It’s reasonably priced, the customer service is good as well, and for the most part we don’t have issue with service. We use to have xfinity/comcast, but they just kept raising the pricing and their customer service was not the best (or very good to be honest). So, with that mindset KUB Fiber has been very pleasing!
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