Best Internet Providers in Knoxville, TN
All 13 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Knoxville, TN
Knoxville has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knoxville.
Ranks compare Knoxville with the 45 US major cities (500,000 to 999,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Knoxville, TN at a Glance
Knoxville Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Fiber
Cable
KUB Fiber
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Knoxville ratings may vary and are shown below.
Who is the Best Internet Provider in Knoxville, TN?
KUB Fiber is the best internet provider in Knoxville based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, KUB Fiber had the best reviews at the local, state, and national levels versus all available providers in Knoxville, making it a solid recommendation among providers with reviews. Unfortunately, KUB Fiber is an option for 36.56% of the city.
Which Providers are Available at my Home in Knoxville?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Knoxville
- KUB Fiber - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Spectrum - cable coverage map
- LCUB - fiber coverage map
- Verizon - fixed wireless coverage map
- WOW! - cable coverage map
- Trilight - fiber coverage map
- TDS - fiber coverage map
- Frontier - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- XFINITY - fiber coverage map
- Highland Telephone Cooperative - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Frontier - dsl coverage map
- TDS - dsl coverage map
How Knoxville Compares to Places Its Size
Knoxville's report card score is 10th of 45 and its connectivity index is 44th of 45.
| Measure | Knoxville | Rank among US major cities (500,000 to 999,999 people) | Knox County | Tennessee | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 79.5% | Tied 17th of 45 | 96.0% | 84.4% | 71.5% | Bridgeport, CT (97.3%) |
| Average top speed | 5,640 Mbps | 8th of 45 | 7,630 Mbps | 5,177 Mbps | 3,486 Mbps | Chattanooga, TN (17,261 Mbps) |
| Providers at a typical address | 8.1 | Tied 9th of 45 | 9.1 | 7.3 | 7.1 | Albuquerque, NM (9.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 23rd of 45 | 2.5 | 2.5 | 2.7 | Provo, UT (3.5) |
| Workers who work from home | 13% | Tied 27th of 45 | 15% | 13% | 15% | Chapel Hill, NC (23%) |
| Homes with a computer, tablet or phone | 95% | Tied 29th of 45 | 96% | 95% | 96% | Provo, UT (99%) |
| Homes with internet | 89% | Tied 41st of 45 | 90% | 90% | 91% | Colorado Springs, CO and Ogden, UT (95%) |
| Homes on fiber, cable or DSL | 73% | Tied 39th of 45 | 76% | 74% | 76% | Provo, UT (84%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 77% | Tied 39th of 45 | 80% | 76% | 81% | Provo, UT (94%) |
| Median household income | $80,273 | 30th of 45 | $84,613 | $79,063 | $93,246 | Bridgeport, CT ($136,343) |
| Residents in school (6th grade to college) | 15% | Tied 30th of 45 | 18% | 15% | 16% | Provo, UT (26%) |
Fiber reaches 79.5% of homes in Knoxville, against 96.0% across Knox County and 84.4% across Tennessee. Households in Knoxville are smaller than the US average (2.5 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $80,273 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Knoxville
Which Fiber Internet Providers are Available in Knoxville?
EarthLink Fiber in Knoxville, TN
Availability:
50.2%
Customer Rating:
(6)
Avg. Download Speed
4,721 Mbps
EarthLink offers Fiber service to 50.2% of Knoxville homes. Across the city, EarthLink Fiber has speeds up to 4,721 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Knoxville from EarthLink in terms of customer satisfaction.
AT&T Fiber in Knoxville, TN
Availability:
50.2%
Customer Rating:
(542)
Avg. Download Speed
4,721 Mbps
AT&T offers Fiber service to 50.2% of Knoxville homes. Across the city, AT&T Fiber has speeds up to 4,721 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Knoxville from AT&T in terms of customer satisfaction.
KUB Fiber in Knoxville, TN
Availability:
36.6%
Customer Rating:
(9)
Avg. Download Speed
10,000 Mbps
KUB Fiber offers Fiber service to 36.6% of Knoxville homes. Across the city, KUB Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
LCUB Fiber in Knoxville, TN
Availability:
10.3%
Customer Rating:
(0)
Avg. Download Speed
2,500 Mbps
LCUB offers Fiber service to 10.3% of Knoxville homes. Across the city, LCUB Fiber is the only type of service available from the company, with speeds up to 2,500 Mbps
TDS Fiber in Knoxville, TN
Availability:
9.5%
Customer Rating:
(16)
Avg. Download Speed
1,023 Mbps
TDS offers Fiber service to 9.5% of Knoxville homes. Across the city, TDS Fiber has speeds up to 1,023 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for TDS Fiber. TDS Fiber is rated lower than other types of internet service available in Knoxville from TDS in terms of customer satisfaction.
Spectrum Fiber in Knoxville, TN
Availability:
4.9%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 4.9% of Knoxville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Frontier Fiber in Knoxville, TN
Availability:
4.7%
Customer Rating:
(119)
Avg. Download Speed
2,025 Mbps
Frontier Communications offers Fiber service to 4.7% of Knoxville homes. Across the city, Frontier Fiber has speeds up to 2,025 Mbps, with speeds from 2,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Knoxville from Frontier in terms of customer satisfaction.
Highland Telephone Cooperative Fiber in Knoxville, TN
Availability:
3.0%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Highland Telephone Cooperative offers Fiber service to 3.0% of Knoxville homes. Across the city, Highland Telephone Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
XFINITY Fiber in Knoxville, TN
Availability:
1.9%
Customer Rating:
(299)
Avg. Download Speed
1,681 Mbps
XFINITY from Comcast offers Fiber service to 1.9% of Knoxville homes. Across the city, XFINITY Fiber has speeds up to 1,681 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 529 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Knoxville from XFINITY in terms of customer satisfaction.
Trilight Fiber in Knoxville, TN
Availability:
1.8%
Customer Rating:
(8)
Avg. Download Speed
8,000 Mbps
Trilight offers Fiber service to 1.8% of Knoxville homes. Across the city, Trilight Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Knoxville?
T-Mobile Home Internet Fixed Wireless in Knoxville, TN
Availability:
96.1%
Customer Rating:
(341)
Avg. Download Speed
68 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.1% of Knoxville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Knoxville, TN
Availability:
89.7%
Customer Rating:
(362)
Avg. Download Speed
273 Mbps
Verizon offers Fixed Wireless service to 89.7% of Knoxville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 273 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Knoxville, TN
Availability:
84.4%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 84.4% of Knoxville homes. Across the city, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.0 Mbps throughout the city.
AT&T Fixed Wireless in Knoxville, TN
Availability:
84.4%
Customer Rating:
(205)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 84.4% of Knoxville homes. Across the city, AT&T Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.0 Mbps throughout the city.
Which Cable Internet Providers are Available in Knoxville?
XFINITY Cable in Knoxville, TN
Availability:
71.9%
Customer Rating:
(2077)
Avg. Download Speed
1,821 Mbps
XFINITY from Comcast offers Cable service to 71.9% of Knoxville homes. Across the city, XFINITY Cable has speeds up to 1,821 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 203 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Knoxville from XFINITY in terms of customer satisfaction.
Spectrum Cable in Knoxville, TN
Availability:
26.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 26.3% of Knoxville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
WOW! Cable in Knoxville, TN
Availability:
19.6%
Customer Rating:
(31)
Avg. Download Speed
1,200 Mbps
WOW! offers Cable service to 19.6% of Knoxville homes. Across the city, WOW! Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Knoxville?
EarthLink DSL in Knoxville, TN
Availability:
74.4%
Customer Rating:
(5)
Avg. Download Speed
54 Mbps
EarthLink offers DSL service to 74.4% of Knoxville homes. Across the city, EarthLink DSL has speeds up to 54 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Knoxville from EarthLink in terms of customer satisfaction.
AT&T DSL in Knoxville, TN
Availability:
74.4%
Customer Rating:
(304)
Avg. Download Speed
54 Mbps
AT&T offers DSL service to 74.4% of Knoxville homes. Across the city, AT&T DSL has speeds up to 54 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Knoxville from AT&T in terms of customer satisfaction.
Frontier DSL in Knoxville, TN
Availability:
5.2%
Customer Rating:
(58)
Avg. Download Speed
26 Mbps
Frontier Communications offers DSL service to 5.2% of Knoxville homes. Across the city, Frontier DSL has speeds up to 26 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Knoxville from Frontier in terms of customer satisfaction.
TDS DSL in Knoxville, TN
Availability:
1.8%
Customer Rating:
(7)
Avg. Download Speed
35 Mbps
TDS offers DSL service to 1.8% of Knoxville homes. Across the city, TDS DSL has speeds up to 35 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 6.7 Mbps throughout the city. TDS DSL is rated about the same as other types of internet service available in Knoxville from TDS in terms of customer satisfaction.
Internet in Knoxville by Neighborhood and ZIP Code
Fiber reaches from 91.5% of homes in Fort Sanders to 100.0% in South Knoxville; by ZIP code, from 89.6% in 37920 to 100.0% in 37917. Each row links to that place’s page.
Neighborhoods in Knoxville
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| South Knoxville | 10,382 | 100.0% | 10,000 Mbps | 9.6 | A+ | 53/100 |
| Fort Sanders | 7,490 | 91.5% | 10,000 Mbps | 8.6 | A- | 49/100 |
| Park City | 4,312 | 100.0% | 10,000 Mbps | 9.3 | A+ | 26/100 |
| Oakwood | 3,475 | 100.0% | 10,000 Mbps | 10 | A+ | 38/100 |
| Mornngside | 3,427 | 99.7% | 10,000 Mbps | 9 | A+ | 22/100 |
ZIP codes in Knoxville
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 37918 | 45,962 | 98.9% | 8,967 Mbps | 9.5 | A | 61/100 |
| 37920 | 41,216 | 89.6% | 8,516 Mbps | 8.9 | A- | 59/100 |
| 37922 | 38,766 | 97.4% | 3,896 Mbps | 8.8 | A- | 89/100 |
| 37919 | 31,172 | 100.0% | 10,000 Mbps | 9.4 | A+ | 68/100 |
| 37931 | 30,648 | 95.7% | 6,083 Mbps | 9.8 | A | 77/100 |
| 37923 | 30,559 | 97.0% | 7,670 Mbps | 10.2 | A | 68/100 |
| 37921 | 28,674 | 99.8% | 9,999 Mbps | 9.7 | A+ | 49/100 |
| 37917 | 24,866 | 100.0% | 10,000 Mbps | 9.7 | A+ | 36/100 |
| 37932 | 22,631 | 95.3% | 3,890 Mbps | 9.7 | A- | 83/100 |
| 37912 | 22,319 | 100.0% | 9,998 Mbps | 9.9 | A+ | 45/100 |
| 37914 | 20,608 | 95.8% | 9,312 Mbps | 9 | A | 49/100 |
| 37938 | 18,469 | 99.9% | 9,233 Mbps | 7.8 | A | 66/100 |
| 37909 | 15,759 | 100.0% | 10,000 Mbps | 10.4 | A+ | 52/100 |
| 37916 | 13,134 | 52.6% | 9,387 Mbps | 8.3 | B+ | 52/100 |
| 37924 | 12,736 | 96.7% | 9,187 Mbps | 9.3 | A | 57/100 |
| 37915 | 5,607 | 99.2% | 10,000 Mbps | 8.8 | A | 22/100 |
| 37902 | 2,447 | 96.7% | 9,966 Mbps | 8.7 | A | 52/100 |
| 37996 | 1,266 | 0.0% | 25 Mbps | 0 | F | 38/100 |
How Knoxville Compares to Nearby Places
The 10 places nearest to Knoxville that have their own pages are all within 15 miles. Among them, Farragut has the most homes with fiber (99.8%) and Clinton the fewest (11.1%); Knoxville has 79.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Knoxville metro area (this page) | 903,300 | 79.5% | 5,640 Mbps | 8.1 | B+ | 58/100 |
| Powell | 27,367 | 99.8% | 5,045 Mbps | 7.7 | A | 66/100 |
| Farragut | 24,390 | 99.8% | 1,439 Mbps | 6.5 | B+ | 85/100 |
| Clinton | 18,742 | 11.1% | 1,958 Mbps | 6.5 | C+ | 54/100 |
| Alcoa | 12,771 | 81.0% | 4,066 Mbps | 7.8 | B+ | 65/100 |
| Corryton | 11,673 | 98.7% | 6,575 Mbps | 9.1 | A | 55/100 |
| Louisville | 11,233 | 47.1% | 2,719 Mbps | 8 | B | 64/100 |
| Rockford | 4,036 | 59.6% | 3,567 Mbps | 7.8 | B | 61/100 |
| Heiskell | 3,150 | 77.5% | 1,936 Mbps | 6.4 | B- | 58/100 |
| Melbourne | 614 | 65.2% | 1,765 Mbps | 4.2 | C | 52/100 |
| Edgemoor | 95 | 100.0% | 2,000 Mbps | 7 | A- | 40/100 |
Who is the Fastest Internet Provider in Knoxville?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from KUB Fiber.
Data Reported to FCC by ISPs: Average Maximum Available in Knoxville
| KUB Fiber | 10,000 |
|---|---|
| TDS | 8,000 |
| Trilight | 8,000 |
| Frontier Communications | 7,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| LCUB | 2,500 |
| XFINITY from Comcast | 2,000 |
| WOW! | 1,200 |
| Verizon | 1,000 |
| Spectrum | 1,000 |
| Highland Telephone Cooperative | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Knoxville. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Knoxville Internet Providers
Based on 200 reviews from Tennessee internet customers, KUB Fiber is the best internet service provider for Knoxville residents. KUB Fiber was rated at an average of 4.44 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Tennessee, with 4.00 out of 5 stars and 28.3% coverage in Knoxville.
At a national level, based on 6821 national reviews for any of the providers listed above, KUB Fiber is rated higher than any other provider, with a rating of 4.44 out of 5.
Local, State, and National Ratings for all Knoxville Internet Providers
The table below shows average customer ratings from customers in Knoxville, Tennessee, and customers throughout the country.
| ISP / Tech Type | Knoxville Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| KUB Fiber | (6) | (9) | (9) | View Plans | ||
| Spectrum | (1) | (39) | (1949) | View Plans | ||
| T-Mobile Home Internet | (1) | (6) | (341) | View Plans | ||
| AT&T | (3) | (35) | (1051) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Highland Telephone Cooperative | (0) | (5) | (5) | View Plans | ||
| TDS | (0) | (2) | (39) | View Plans | ||
| Trilight | (0) | (8) | (8) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| XFINITY | (12) | (84) | (2378) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| WOW! | (0) | (0) | (33) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Knoxville
Based on data reported by Knoxville ISPs to the FCC, the fastest speeds in the city are available through KUB Fiber. The company offers speeds up to 10,000 Mbps in Knoxville. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with KUB Fiber. This indicates KUB Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Knoxville Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| KUB Fiber | (6) | (9) | (9) | View Plans | ||
| XFINITY | (12) | (84) | (2378) | View Plans | ||
| T-Mobile Home Internet |  (1) | (6) | (341) | View Plans | ||
| AT&T | (3) | (35) | (1051) | View Plans | ||
| Spectrum | (1) | (39) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Highland Telephone Cooperative | (0) | (5) | (5) | View Plans | ||
| TDS | (0) | (2) | (39) | View Plans | ||
| Trilight | (0) | (8) | (8) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| WOW! | (0) | (0) | (33) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Knoxville?
Of the providers in Knoxville, customers rate KUB Fiber the best for price. Data comes from customers rating their satisfaction with pricing: in Knoxville where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
KUB Fiber is rated 4.33 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Knoxville, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Knoxville
| ISP / Tech Type | Knoxville Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| KUB Fiber | (6) | (9) | (9) | View Plans | ||
| T-Mobile Home Internet | (1) | (6) | (341) | View Plans | ||
| AT&T | (3) | (35) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Highland Telephone Cooperative | (0) | (5) | (5) | View Plans | ||
| TDS | (0) | (2) | (39) | View Plans | ||
| Trilight | (0) | (8) | (8) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Spectrum | (1) | (39) | (1949) | View Plans | ||
| XFINITY | (12) | (84) | (2378) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| WOW! | (0) | (0) | (33) | View Plans | ||
| LCUB | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
ISPReports User
KUB Fiber
July 11, 2026 
Heather T
XFINITY Cable
April 09, 2026 My Internet provider has amazing service. It rarely goes out and has great speed. The price has stayed the same for a few years. Xfinity has always done great business with me.
Abigail R.
T-Mobile Home Internet Fixed Wireless
August 12, 2025 I like T-Mobile for the most part. My boyfriend and I both play a lot of video games, while simultaneously being on discord to play with his brother. Obviously, that can be a lot of strain on an ISP, but T-Mobile takes it pretty well. We are also in a college town, so I'm sure that has some effect on why it can handle our internet traffic so well-- the whole area's built for HEAVY internet traffic.
I just have 2 complaints about T-Mobile.
1. We're night owls, and probably 8/10 nights, the internet will cut out for 5-30 minutes. I assume this is for maintenance, as it's usually between 2-4am, but it gets frustrating at times.
2. There is no way to port-forward using T-Mobile internet. T-mobile is the only provider for my specific area, but if that wasn't the case, I would switch ISPs. Port forwarding is necessary for creating servers that me, my bf, and his brother can play on without playing with dozens of strangers. It's a make or break feature for me, and despite my satisfaction with their connection speeds, I'm likely to switch as soon as I move to an area where they're not my only option.
Brian L.
KUB Fiber
July 18, 2025 No hidden fees fast my installer Brandon was quick thorough he knew his job give that man a raise!!!! Seriously you need more guys like him in the field
Mattie T.
XFINITY Fiber
June 25, 2025 I have to have my internet provider due to my rental situation. I would change otherwise. You have to sign a contract and they increase the price dramatically after a period of time. My wifi also basically stopped working and they said nothing was wrong. When a tech finally came out, there was a problem and I had been paying $135 for months with basically no wifi.
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Which ISP Should You Choose in Knoxville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Knoxville is KUB Fiber.
- The fastest internet provider should be KUB Fiber. Considering speed for the money and reliability in speeds, KUB Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Knoxville is KUB Fiber.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Knoxville, available to 96.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.