11 Best Internet Providers in Lake Charles, LA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Lake Charles, LA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Lake Charles ratings may vary and are shown below.

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Who is the Best Internet Provider in Lake Charles, LA?

Optimum is the best internet provider in Lake Charles based on Louisiana customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Optimum had the best reviews at the local, state, and national levels versus all available providers in Lake Charles, making it a solid recommendation among providers with reviews. Optimum is an option for 88.00% of the city.

The chart and table below show average customer ratings from customers in Lake Charles, Louisiana, and customers throughout the country.

Top Rated Internet Providers in Lake Charles

Local, State, and National Ratings for all Lake Charles Internet Providers

Based on 56 reviews from Louisiana internet customers, Optimum is the best internet service provider for Lake Charles residents. Optimum was rated at an average of 3.40 out of 5 in our report for overall customer satisfaction. Brightspeed wins for second-place in Louisiana, with 1.00 out of 5 stars and 2.3% coverage in Lake Charles.

At a national level, based on 2336 national reviews for any of the providers listed above, American Broadband is rated higher than any other provider, with a rating of 1.50 out of 5.

Who is the Fastest Internet Provider in Lake Charles?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Optimum. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Lake Charles

	ISP / Tech Type	Max Advertised Speed
	MetroNet	5,120 Mbps
	EarthLink	5,000 Mbps
	AT&T	5,000 Mbps
	Brightspeed	2,000 Mbps
	Vyve Broadband	1,000 Mbps
	Optimum	940 Mbps
	Fulair Wireless Internet	499 Mbps
	Faster Cajun Networks	310 Mbps
	Verizon	300 Mbps
	American Broadband	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Lake Charles

Based on data reported by Lake Charles ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,120 Mbps in Lake Charles. Therefore, the average customer can get up to 3,351 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Optimum. This indicates Optimum reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Lake Charles?

Louisiana customers rate Optimum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Optimum received a local rating of 2.00 out of 5, which is much lower than the average across all internet providers in the country. Brightspeed is rated in second place for affordability by the company’s Lake Charles customers with an average price rating of 1.00 out of 5.

The chart and graph below show how customers in Lake Charles, Louisiana, and the United States rated the affordability of their internet service.

Rated Affordability in Lake Charles

Lake Charles Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Lake Charles below, including the metrics used and how Lake Charles compares to the rest of Louisiana and nation.

Lake Charles ISP Report Card: B+

	Metric (hover for details)	Lake Charles	Louisiana	USA
	Fiber Availability Percent The percentage of households in Lake Charles that have a Fiber internet connection available to their home.	82.75%	63.58%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	3,738 Mbps	3,179 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Lake Charles.	7.9	6.8	6.8

 

Lake Charles Digital Connectivity Index: 50 / 100

	Metric (hover for details)	Lake Charles	Louisiana	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.7	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	6%	8%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	93%	93%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	85%	85%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	65%	66%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	65%	68%	76%

Lake Charles ISP Report Card & Digital Connectivity Index

The ISP Report Card in Lake Charles is B+, which is comparable to other cities. The local demand for broadband internet connectivity in Lake Charles is high with a score of 50 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Lake Charles have done a average job meeting the needs of its residents.

The Lake Charles ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

85% of Lake Charles households have an internet connection despite having 99.66% availability. 65% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 65% subscribe to it. A moderate amount of Lake Charles residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Lake Charles?

How Much Speed does a Lake Charles Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Lake Charles is 2.7, which is larger than the Louisiana average of 2.6 and larger than the national average of 2.7. Lake Charles's average household income is $73,308 which is higher than the Louisiana average of $69,055 and about average for the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Lake Charles also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Louisiana average of 16%. Additionally, 6% of residents work from home, which is lower than the 8% of residents in Louisiana who work from home. This and other factors you can see above show us that the community of Lake Charles has an average need for internet connectivity and speeds.

Compared to the rest of the country, Lake Charles households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 76% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Lake Charles?

Which Cable Internet Providers are Available in Lake Charles?

Which DSL Internet Providers are Available in Lake Charles?

Which Fixed Wireless and LTE Internet Providers are Available in Lake Charles?

Which ISP Should You Choose in Lake Charles?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Lake Charles is Optimum.
• The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, Optimum may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Lake Charles is Optimum.
• AT&T, EarthLink, HughesNet, and Viasat has the broadest coverage in Lake Charles, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Lake Charles compare to other cities with a similar population?

To see how Lake Charles stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Lake Charles's B+ ISP Report Card and 50 / 100 Digital Connectivity Index.