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Best Internet Providers in Massena Springs, NY

All 4 providers, ranked by coverage, speed and customer ratings

Massena Springs has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Massena Springs.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber66.1%St. Lawrence County 74.9%bottom 47%
Average top speed1,000 MbpsSt. Lawrence County 997 Mbpstop 38%
Providers43.6 at a typical addressbottom 41%
Homes with internet90%St. Lawrence County 87%top 29%
ISP Report CardC-score 33 of 100bottom 38%
Connectivity index57/100St. Lawrence County 48/100top 21%

Ranks compare Massena Springs with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in Massena Springs, NY at a Glance

Top rankedSee the full rankingFirst in our Massena Springs ranking by coverage, speed and customer ratings.See plans
FastestSlic Network Solutions and SpectrumUp to 1,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.22 out of 5 by its customers, available to 100.00% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Massena Springs Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Spectrum

Spectrum logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Massena Springs.

Max Download Speed InfoCalculated from the maximum speeds available to most Massena Springs residents, weighted by block population.

Customer Rating

Fiber

9.7%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Cable

100.0%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1739)

SLICFiber

SLICFiber logo

Availability:

66.1%

Customer Rating:

5.0 of 5 stars

(2)

View Plans

Price: $65.00 - $95.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Massena Springs.

Max Download Speed InfoCalculated from the maximum speeds available to most Massena Springs residents, weighted by block population.

Customer Rating

Fiber

66.1%

1,000 Mbps

1,000 Mbps

Fiber: 5.0 of 5 stars

(2)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Massena Springs.

Max Download Speed InfoCalculated from the maximum speeds available to most Massena Springs residents, weighted by block population.

Customer Rating

Fixed Wireless

100.0%

67 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

88.8%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Massena Springs.

Max Download Speed InfoCalculated from the maximum speeds available to most Massena Springs residents, weighted by block population.

Customer Rating

Fixed Wireless

88.8%

228 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Satellite providers, which generally offer 100% coverage across the United States, are available for Massena Springs residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Massena Springs ratings may vary and are shown below.

Who is the Best Internet Provider in Massena Springs, NY?

T-Mobile Home Internet is the best internet provider in Massena Springs based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Massena Springs, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 100.00% of the city.

Which Providers are Available at my Home in Massena Springs?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Massena Springs, NY map of internet availability

How Massena Springs Compares to Places Its Size

Massena Springs's report card score is in the bottom 38% and its connectivity index is in the top 21%.

C-score 33 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 38%
57/100St. Lawrence County 48/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 21%
Measure Massena Springs Rank among US places under 1,000 people St. Lawrence County New York US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 66.1% bottom 47% 74.9% 86.4% 71.5% 6,946 places at 100.0%
Average top speed 1,000 Mbps top 38% 997 Mbps 4,235 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 3.6 bottom 41% 3.3 5.2 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 2.4 bottom 49% 2.3 2.6 2.7 Paguate, NM (13.4)
Workers who work from home 7% bottom 41% 8% 15% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 92% bottom 46% 92% 95% 96% 1,494 places at 100%
Homes with internet 90% top 29% 87% 91% 91% 370 places at 100%
Homes on fiber, cable or DSL 81% top 8% 73% 77% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 73% top 47% 74% 80% 81% 72 places at 100%
Median household income $74,449 top 42% $66,148 $100,975 $93,246 22 places at $250,001
Residents in school (6th grade to college) 12% top 44% 19% 16% 16% University at Buffalo, NY (100%)

Fiber reaches 66.1% of homes in Massena Springs, against 74.9% across St. Lawrence County and 86.4% across New York. Households in Massena Springs are smaller than the US average (2.4 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $74,449 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Massena Springs

Which Fiber Internet Providers are Available in Massena Springs?

Slic Network Solutions Fiber in Massena Springs, NY

SLICFiber logo

Availability:

66.1%

Customer Rating:

5.0 of 5 stars

(2)

Avg. Download Speed

1,000 Mbps

Slic Network Solutions offers Fiber service to 66.1% of Massena Springs homes. Across the city, Slic Network Solutions Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Slic Network Solutions Fiber. Slic Network Solutions Fiber is rated the same as other types of internet service available in Massena Springs from Slic Network Solutions in terms of customer satisfaction.

Spectrum Fiber in Massena Springs, NY

Spectrum logo

Availability:

9.7%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 9.7% of Massena Springs homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Massena Springs from Spectrum in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Massena Springs?

T-Mobile Home Internet Fixed Wireless in Massena Springs, NY

T-Mobile Home Internet logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

67 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Massena Springs homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Massena Springs from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Massena Springs, NY

Verizon logo

Availability:

88.8%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

228 Mbps

Verizon offers Fixed Wireless service to 88.8% of Massena Springs homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 228 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Massena Springs from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in Massena Springs?

Spectrum Cable in Massena Springs, NY

Spectrum logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(1739)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 100.0% of Massena Springs homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 758 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Massena Springs from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Massena Springs?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Massena Springs, NY.

Internet in Massena Springs by Neighborhood and ZIP Code

Each row links to that place’s page.

Neighborhoods in Massena Springs

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Massena Springs

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

How Massena Springs Compares to Nearby Places

The 10 places nearest to Massena Springs that have their own pages are all within 9 miles. Among them, Brasher Falls has the most homes with fiber (91.3%) and Norfolk the fewest (57.2%); Massena Springs has 66.1%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Massena Springs (this page)694 66.1%1,000 Mbps3.6C-57/100
Massena13,700 85.6%999 Mbps3.8C39/100
Norfolk2,414 57.2%1,000 Mbps2.9D+50/100
Brasher Falls2,086 91.3%1,000 Mbps2.8C-36/100
Chase Mills769 100.0%1,000 Mbps2.7C+57/100
Plumbrook750 47.1%1,000 Mbps2.8D+62/100
Massena Center693 40.8%987 Mbps2.8D+38/100
Tucker Terrace365 53.7%1,000 Mbps3.5D+47/100
Helena354 2.8%977 Mbps1.5D-41/100
North Stockholm331 100.0%1,000 Mbps3.3C+80/100
Raymondville206 100.0%1,000 Mbps3.3C+59/100

Who is the Fastest Internet Provider in Massena Springs?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Slic Network Solutions and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Massena Springs

Max Advertised Speed in Massena Springs, NY
Spectrum1,000
Slic Network Solutions1,000
Verizon300
T-Mobile Home Internet100
Viasat100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Massena Springs. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Massena Springs Internet Providers

Based on 349 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Massena Springs residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 88.8% coverage in Massena Springs.

At a national level, based on 3109 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Massena Springs Internet Providers

The table below shows average customer ratings from customers in Massena Springs, New York, and customers throughout the country.

ISP / Tech TypeMassena Springs OverallNew York OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
SLICFiberNo rating yet (0)5 of 5 stars (2)5 of 5 stars (2)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)4 of 5 stars (816)View Plans
SpectrumNo rating yet (0)3 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Massena Springs

Based on data reported by Massena Springs ISPs to the FCC, the fastest speeds in the city are available through Slic Network Solutions and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Massena Springs. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeMassena Springs SpeedNew York SpeedNational SpeedFor Service
VerizonNo rating yet (0)4 of 5 stars (140)4 of 5 stars (816)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
SLICFiberNo rating yet (0)4.5 of 5 stars (2)4.5 of 5 stars (2)View Plans
SpectrumNo rating yet (0)3.5 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Massena Springs?

Of the providers in Massena Springs, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Massena Springs where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Slic Network Solutions is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in Massena Springs, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Massena Springs

ISP / Tech TypeMassena Springs AffordabilityNew York AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
SLICFiberNo rating yet (0)5 of 5 stars (2)5 of 5 stars (2)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)3.5 of 5 stars (816)View Plans
SpectrumNo rating yet (0)2.5 of 5 stars (189)3 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in New York

Customer Reviews

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ISPReports User

Verizon Fiber

1 of 5 stars November 13, 2026

do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Fidium

1 of 5 stars October 31, 2026

Impossible to reach and very difficult to get help - never in real time.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Optimum Cable

3 of 5 stars September 06, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

An angry resident of Glenville, NY

Spectrum Cable

2 of 5 stars July 06, 2026

Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.

Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

A Addison, NY Customer

T-Mobile Home Internet Fixed Wireless

5 of 5 stars June 09, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

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Which ISP Should You Choose in Massena Springs?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Massena Springs is T-Mobile Home Internet.
  • The fastest internet provider should be Slic Network Solutions and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Massena Springs is T-Mobile Home Internet.
  • Viasat, T-Mobile Home Internet, Spectrum, and HughesNet has the broadest coverage in Massena Springs, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.