Best Internet Providers in Massillon, OH
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Massillon, OH
Massillon has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Massillon.
Ranks compare Massillon with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Massillon, OH at a Glance
Massillon Internet Providers, Ranked by Coverage, Speed and Customer Ratings
MCTV
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Untangled.Network
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Massillon ratings may vary and are shown below.
Who is the Best Internet Provider in Massillon, OH?
T-Mobile Home Internet is the best internet provider in Massillon based on Ohio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Massillon, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 94.84% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Massillon?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Massillon
- Untangled.Network - fixed wireless coverage map
- MCTV - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- MCTV - cable coverage map
- Verizon - fixed wireless coverage map
- Smartway Communications - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Spectrum - cable coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Ohio Transparent Telecom - fixed wireless coverage map
How Massillon Compares to Places Its Size
Massillon's report card score is tied 203rd of 749 and its connectivity index is tied 559th of 749.
| Measure | Massillon | Rank among US small cities (50,000 to 99,999 people) | Stark County | Ohio | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 96.6% | 107th of 749 | 61.0% | 68.3% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 1,696 Mbps | 707th of 749 | 2,248 Mbps | 3,062 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 8.4 | Tied 184th of 749 | 7.4 | 7.6 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 635th of 749 | 2.4 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 13% | Tied 405th of 749 | 12% | 13% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 95% | Tied 539th of 749 | 94% | 95% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 92% | Tied 440th of 749 | 88% | 91% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 77% | Tied 464th of 749 | 74% | 76% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 77% | Tied 558th of 749 | 76% | 78% | 81% | Sammamish, WA (99%) |
| Median household income | $79,184 | 492nd of 749 | $74,862 | $82,723 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 13% | Tied 624th of 749 | 14% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 96.6% of homes in Massillon, against 61.0% across Stark County and 68.3% across Ohio. Households in Massillon are smaller than the US average (2.3 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $79,184 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Massillon
Which Fiber Internet Providers are Available in Massillon?
MCTV Fiber in Massillon, OH
Availability:
96.2%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
MCTV offers Fiber service to 96.2% of Massillon homes. Across the city, MCTV Fiber has speeds up to 1,000 Mbps
EarthLink Fiber in Massillon, OH
Availability:
22.6%
Customer Rating:
(6)
Avg. Download Speed
4,071 Mbps
EarthLink offers Fiber service to 22.6% of Massillon homes. Across the city, EarthLink Fiber has speeds up to 4,071 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Massillon from EarthLink in terms of customer satisfaction.
AT&T Fiber in Massillon, OH
Availability:
22.6%
Customer Rating:
(542)
Avg. Download Speed
4,071 Mbps
AT&T offers Fiber service to 22.6% of Massillon homes. Across the city, AT&T Fiber has speeds up to 4,071 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Massillon from AT&T in terms of customer satisfaction.
Spectrum Fiber in Massillon, OH
Availability:
5.8%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 5.8% of Massillon homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Massillon?
Untangled.Network Fixed Wireless in Massillon, OH
Availability:
99.9%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Untangled.Network offers Fixed Wireless service to 99.9% of Massillon homes. Across the city, Untangled.Network Fixed Wireless is the only type of service available from the company, with speeds up to 1,000 Mbps
T-Mobile Home Internet Fixed Wireless in Massillon, OH
Availability:
94.8%
Customer Rating:
(342)
Avg. Download Speed
58 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.8% of Massillon homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
EarthLink Fixed Wireless in Massillon, OH
Availability:
77.8%
Customer Rating:
(4)
Avg. Download Speed
39 Mbps
EarthLink offers Fixed Wireless service to 77.8% of Massillon homes. Across the city, EarthLink Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.2 Mbps throughout the city.
AT&T Fixed Wireless in Massillon, OH
Availability:
77.8%
Customer Rating:
(205)
Avg. Download Speed
39 Mbps
AT&T offers Fixed Wireless service to 77.8% of Massillon homes. Across the city, AT&T Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.2 Mbps throughout the city.
Verizon Fixed Wireless in Massillon, OH
Availability:
75.7%
Customer Rating:
(362)
Avg. Download Speed
260 Mbps
Verizon offers Fixed Wireless service to 75.7% of Massillon homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 260 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
Smartway Communications Fixed Wireless in Massillon, OH
Availability:
29.0%
Customer Rating:
(0)
Avg. Download Speed
227 Mbps
Smartway Communications offers Fixed Wireless service to 29.0% of Massillon homes. Across the city, Smartway Communications Fixed Wireless is the only type of service available from the company, with speeds up to 227 Mbps, with speeds from 100 Mpbs up to 250 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 50, with an average of 44 Mbps throughout the city.
Ohio Transparent Telecom Fixed Wireless in Massillon, OH
Availability:
1.8%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
Ohio Transparent Telecom offers Fixed Wireless service to 1.8% of Massillon homes. Across the city, Ohio Transparent Telecom Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Massillon?
MCTV Cable in Massillon, OH
Availability:
67.5%
Customer Rating:
(10)
Avg. Download Speed
300 Mbps
MCTV offers Cable service to 67.5% of Massillon homes. Across the city, MCTV Cable has speeds up to 300 Mbps
Spectrum Cable in Massillon, OH
Availability:
4.5%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 4.5% of Massillon homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Massillon?
EarthLink DSL in Massillon, OH
Availability:
80.5%
Customer Rating:
(5)
Avg. Download Speed
70 Mbps
EarthLink offers DSL service to 80.5% of Massillon homes. Across the city, EarthLink DSL has speeds up to 70 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Massillon from EarthLink in terms of customer satisfaction.
AT&T DSL in Massillon, OH
Availability:
80.5%
Customer Rating:
(304)
Avg. Download Speed
70 Mbps
AT&T offers DSL service to 80.5% of Massillon homes. Across the city, AT&T DSL has speeds up to 70 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Massillon from AT&T in terms of customer satisfaction.
Internet in Massillon by Neighborhood and ZIP Code
Massillon has 1 neighborhood and 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Massillon
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Fourth Street Historic District | 5,271 | 99.8% | 1,800 Mbps | 8.6 | A- | 48/100 |
ZIP codes in Massillon
How Massillon Compares to Nearby Places
The 10 places nearest to Massillon that have their own pages are all within 8 miles. Among them, North Lawrence has the most homes with fiber (100.0%) and Canton the fewest (49.3%); Massillon has 96.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Massillon (this page) | 57,495 | 96.6% | 1,696 Mbps | 8.4 | B+ | 61/100 |
| Canton | 163,834 | 49.3% | 2,353 Mbps | 7.3 | B- | 52/100 |
| North Canton | 18,772 | 88.1% | 4,100 Mbps | 7.2 | B+ | 60/100 |
| Canal Fulton | 13,458 | 99.7% | 1,000 Mbps | 8 | B+ | 74/100 |
| Navarre | 9,502 | 88.0% | 999 Mbps | 7.9 | B | 55/100 |
| Perry Heights | 8,420 | 85.0% | 1,772 Mbps | 9 | B+ | 64/100 |
| North Lawrence | 3,028 | 100.0% | 1,000 Mbps | 7.3 | B+ | 54/100 |
| Clinton | 2,434 | 68.4% | 1,000 Mbps | 7.5 | B- | 85/100 |
| Brewster | 2,171 | 100.0% | 1,000 Mbps | 5.8 | B | 69/100 |
| Meyers Lake | 724 | 76.7% | 3,746 Mbps | 8.8 | B+ | 43/100 |
| Hills and Dales | 82 | 0.0% | 1,000 Mbps | 8 | C- | 86/100 |
Who is the Fastest Internet Provider in Massillon?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Untangled.Network should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Massillon
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Untangled.Network | 1,000 |
| MCTV | 1,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Smartway Communications | 250 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| Ohio Transparent Telecom | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Massillon. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Massillon Internet Providers
Based on 286 reviews from Ohio internet customers, T-Mobile Home Internet is the best internet service provider for Massillon residents. T-Mobile Home Internet was rated at an average of 4.71 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Ohio, with 3.88 out of 5 stars and 75.7% coverage in Massillon.
At a national level, based on 4188 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Massillon Internet Providers
The table below shows average customer ratings from customers in Massillon, Ohio, and customers throughout the country.
| ISP / Tech Type | Massillon Overall | Ohio Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (196) | (1949) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) |  (14) | (342) | View Plans | ||
| Verizon | (0) | (8) | (816) | View Plans | ||
| AT&T | (1) | (53) | (1051) | View Plans | ||
| MCTV |  (4) | (15) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| Smartway Communications | (0) | (0) | (0) | View Plans | ||
| Untangled.Network | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Massillon
Based on data reported by Massillon ISPs to the FCC, the fastest speeds in the city are available through Untangled.Network. The company offers speeds up to 1,000 Mbps in Massillon. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Massillon Speed | Ohio Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (1) | (196) | (1949) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Verizon | (0) | (8) | (816) | View Plans | ||
| AT&T | (1) | (53) | (1051) | View Plans | ||
| MCTV | (4) | (15) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| Smartway Communications | (0) | (0) | (0) | View Plans | ||
| Untangled.Network | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Massillon?
Of the providers in Massillon, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Massillon where enough of them have reviewed a provider, otherwise across Ohio or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.43 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.88 out of 5.
The table below shows how customers in Massillon, Ohio, and the United States rated the affordability of their internet service.
Rated Affordability in Massillon
| ISP / Tech Type | Massillon Affordability | Ohio Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (196) | (1949) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Verizon | (0) | (8) | (816) | View Plans | ||
| AT&T | (1) | (53) | (1051) | View Plans | ||
| MCTV | (4) | (15) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| Smartway Communications | (0) | (0) | (0) | View Plans | ||
| Untangled.Network | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Ohio
Customer Reviews
An Ohio Customer
Spectrum Fiber
June 08, 2025 An Ohio Customer
MCTV Cable
December 01, 2024 Mickey B.
MCTV Fiber
September 30, 2024 Massillon cable internet is a very poor internet service provider. Unfortunately living in Massillon, Ohio it’s the only internet provider I can use. I pay $91.61 for the highest speed internet option from this company. My internet speed is generally poor, has buffering issues, and overall is disappointing for the price I pay. The customer service is difficult to get a hold of. When I first moved into this home (I lived in a different city prior) it took over one week to even get Massillon cable to come to my home to install their service.
Tamara H.
MCTV Cable
July 31, 2024 I actually just called and spoke to our internet provider today. We apparently live in a "Black Hole" according to our service. It is very difficult to connect. We must go into certain rooms in hopes from day to day that we will get consistent service. Our high school is just a few blocks over and especially during the school year, the teachers are unable to teach off of the Chromebooks because they can not connect to the internet. I added an additional ten dollars to my bill today in hopes to speed up the process and be able to have a better connection. Our service provider's staff is polite, kind and helpful for the most part. They are just not able to provide an internet service that can be used on a daily basis.
An Ohio Customer
AT&T DSL
May 07, 2023 Rate your provider
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Which ISP Should You Choose in Massillon?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Massillon is T-Mobile Home Internet.
- The fastest internet provider should be Untangled.Network. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Massillon is T-Mobile Home Internet.
- Viasat, Untangled.Network, and HughesNet has the broadest coverage in Massillon, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.