Best Internet Providers in Naples, NY
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Naples, NY
Naples has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Naples.
Ranks compare Naples with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Naples, NY at a Glance
Naples Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Empire Access
Connection
Customer Rating
Fiber
Spectrum
Connection
Customer Rating
Fiber
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Naples ratings may vary and are shown below.
Who is the Best Internet Provider in Naples, NY?
T-Mobile Home Internet is the best internet provider in Naples based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Naples, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 75.11% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Naples?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Naples
- Frontier - fiber coverage map
- Empire Access - fiber coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Community Broadband Network - fixed wireless coverage map
- Frontier - dsl coverage map
- Empire - fiber coverage map
How Naples Compares to Places Its Size
Naples's report card score is in the top 23% and its connectivity index is in the top 19%.
| Measure | Naples | Rank among US towns of 1,000 to 9,999 people | Ontario County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 95.0% | top 29% | 78.2% | 86.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 5,068 Mbps | top 11% | 3,285 Mbps | 4,235 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 5.2 | bottom 43% | 5.6 | 5.2 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | bottom 28% | 2.3 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 16% | top 19% | 14% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 95% | top 38% | 96% | 95% | 96% | 515 places at 100% |
| Homes with internet | 93% | top 22% | 92% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 83% | top 12% | 81% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 78% | top 40% | 83% | 80% | 81% | 12 places at 100% |
| Median household income | $78,348 | top 43% | $89,839 | $100,975 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 9% | bottom 17% | 14% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 95.0% of homes in Naples, against 78.2% across Ontario County and 86.4% across New York. Households in Naples are smaller than the US average (2.3 people against 2.7); 16% of workers work from home (US 15%); and the median household income is $78,348 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Naples
Which Fiber Internet Providers are Available in Naples?
Empire Access Fiber in Naples, NY
Availability:
75.8%
Customer Rating:
(8)
Avg. Download Speed
1,000 Mbps
Empire Access offers Fiber service to 75.8% of Naples homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Frontier Fiber in Naples, NY
Availability:
67.3%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 67.3% of Naples homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Spectrum Fiber in Naples, NY
Availability:
45.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 45.2% of Naples homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Empire Fiber in Naples, NY
Availability:
1.6%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Empire offers Fiber service to 1.6% of Naples homes. Across the city, Empire Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Naples?
T-Mobile Home Internet Fixed Wireless in Naples, NY
Availability:
75.1%
Customer Rating:
(342)
Avg. Download Speed
54 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 75.1% of Naples homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.6 Mbps throughout the city.
Verizon Fixed Wireless in Naples, NY
Availability:
71.2%
Customer Rating:
(362)
Avg. Download Speed
211 Mbps
Verizon offers Fixed Wireless service to 71.2% of Naples homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 211 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
Community Broadband Network Fixed Wireless in Naples, NY
Availability:
29.3%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Community Broadband Network offers Fixed Wireless service to 29.3% of Naples homes. Across the city, Community Broadband Network Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Naples?
Spectrum Cable in Naples, NY
Availability:
71.0%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 71.0% of Naples homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Naples?
Frontier DSL in Naples, NY
Availability:
79.9%
Customer Rating:
(58)
Avg. Download Speed
28 Mbps
Frontier Communications offers DSL service to 79.9% of Naples homes. Across the city, Frontier DSL has speeds up to 28 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Naples from Frontier in terms of customer satisfaction.
Internet in Naples by Neighborhood and ZIP Code
Naples has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Naples
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Naples
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14512 | 4,478 | 97.1% | 4,862 Mbps | 5.1 | B | 67/100 |
How Naples Compares to Nearby Places
The 10 places nearest to Naples that have their own pages are all within 10 miles. Among them, Springwater has the most homes with fiber (93.2%) and Branchport the fewest (81.3%); Naples has 95.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Naples (this page) | 3,761 | 95.0% | 5,068 Mbps | 5.2 | B | 69/100 |
| Springwater | 2,575 | 93.2% | 2,994 Mbps | 3.9 | B- | 36/100 |
| Branchport | 1,140 | 81.3% | 926 Mbps | 3.3 | C- | 52/100 |
| Middlesex | 1,036 | 82.3% | 2,425 Mbps | 4.4 | C+ | 53/100 |
| Atlanta | 694 | 95.7% | 978 Mbps | 4 | C | 51/100 |
| Hunt Hollow | 476 | 91.6% | 1,938 Mbps | 4 | C+ | 62/100 |
| Ingleside | 422 | 93.8% | 4,736 Mbps | 4.5 | B | 63/100 |
| Vine Valley | 335 | 100.0% | 5,352 Mbps | 6.7 | A- | 42/100 |
| South Bristol | 190 | 87.4% | 4,442 Mbps | 5.8 | B | 77/100 |
| Italy | 141 | 98.6% | 4,086 Mbps | 3.5 | B- | 50/100 |
| North Cohocton | 86 | 100.0% | 1,767 Mbps | 4.5 | B | 49/100 |
Who is the Fastest Internet Provider in Naples?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Naples
| Frontier Communications | 7,000 |
|---|---|
| Spectrum | 1,000 |
| Empire Access | 1,000 |
| Empire | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Community Broadband Network | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Naples. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Naples Internet Providers
Based on 357 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Naples residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 71.2% coverage in Naples.
At a national level, based on 3293 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Naples Internet Providers
The table below shows average customer ratings from customers in Naples, New York, and customers throughout the country.
| ISP / Tech Type | Naples Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Empire | (0) | (1) | (1) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum | (0) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Community Broadband Network | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Naples
Based on data reported by Naples ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Naples. Therefore, the average customer can get up to 4,934 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Naples Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Empire | (0) | (1) | (1) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Broadband Network | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Naples?
Of the providers in Naples, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Naples where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Empire Access is rated second for affordability, with an average price rating of 3.71 out of 5.
The table below shows how customers in Naples, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Naples
| ISP / Tech Type | Naples Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Empire | (0) | (1) | (1) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Broadband Network | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Naples?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Naples is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Naples is T-Mobile Home Internet.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Naples, available to 95.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.