Best Internet Providers in New City, Chicago, IL
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in New City, Chicago, IL
New City has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New City.
Ranks compare New City with the 135 neighborhoods in Chicago.
The Best Internet in New City, Chicago, IL at a Glance
New City Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New City ratings may vary and are shown below.
Who is the Best Internet Provider in New City, Chicago, IL?
AT&T is the highest-rated internet provider in New City based on 309 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in New City?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in New City, Chicago
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Astound Broadband - cable coverage map
How New City Compares to the Rest of Chicago
New City's report card score is tied 102nd of 135 and its connectivity index is tied 109th of 135.
| Measure | New City | Rank among neighborhoods in Chicago | Chicago | Cook County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 2.0% | 114th of 135 | 40.1% | 39.1% | 71.5% | North Mayfair and Wicker Park (100.0%) |
| Average top speed | 1,763 Mbps | 93rd of 135 | 2,907 Mbps | 2,635 Mbps | 3,486 Mbps | Schorsch (4,365 Mbps) |
| Providers at a typical address | 6.4 | Tied 95th of 135 | 7.5 | 7.4 | 7.1 | Bricktown and Near South Side (9.5) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.0 | Tied 19th of 135 | 2.7 | 2.6 | 2.7 | Garfield Manor (3.6) |
| Workers who work from home | 15% | Tied 65th of 135 | 17% | 18% | 15% | Andersonville (42%) |
| Homes with a computer, tablet or phone | 89% | Tied 121st of 135 | 96% | 95% | 96% | Gold Coast and Greektown (100%) |
| Homes with internet | 80% | Tied 127th of 135 | 92% | 91% | 91% | Andersonville and Bricktown and 3 more (97%) |
| Homes on fiber, cable or DSL | 56% | Tied 125th of 135 | 78% | 76% | 76% | Ravenswood Gardens (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 67% | Tied 98th of 135 | 83% | 80% | 81% | Greektown and Loop and 2 more (97%) |
| Median household income | $57,178 | 105th of 135 | $102,722 | $94,315 | $93,246 | Wicker Park ($187,651) |
| Residents in school (6th grade to college) | 16% | Tied 55th of 135 | 16% | 16% | 16% | Hyde Park (37%) |
Fiber reaches 2.0% of homes in New City, against 40.1% across Chicago and 39.1% across Cook County. Households in New City are larger than the US average (3.0 people against 2.7); 15% of workers work from home (US 15%); and the median household income is $57,178 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in New City
Which Fiber Internet Providers are Available in New City?
EarthLink Fiber in New City, Chicago, IL
Availability:
2.0%
Customer Rating:
(6)
Avg. Download Speed
1,000 Mbps
EarthLink offers Fiber service to 2.0% of New City homes. Across the neighborhood, EarthLink Fiber has speeds up to 1,000 Mbps
AT&T Fiber in New City, Chicago, IL
Availability:
2.0%
Customer Rating:
(542)
Avg. Download Speed
1,000 Mbps
AT&T offers Fiber service to 2.0% of New City homes. Across the neighborhood, AT&T Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in New City?
T-Mobile Home Internet Fixed Wireless in New City, Chicago, IL
Availability:
99.0%
Customer Rating:
(342)
Avg. Download Speed
81 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.0% of New City homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 81 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
Verizon Fixed Wireless in New City, Chicago, IL
Availability:
85.0%
Customer Rating:
(362)
Avg. Download Speed
220 Mbps
Verizon offers Fixed Wireless service to 85.0% of New City homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 220 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in New City, Chicago, IL
Availability:
78.9%
Customer Rating:
(4)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 78.9% of New City homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the neighborhood.
AT&T Fixed Wireless in New City, Chicago, IL
Availability:
78.9%
Customer Rating:
(205)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 78.9% of New City homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in New City?
XFINITY Cable in New City, Chicago, IL
Availability:
99.9%
Customer Rating:
(2077)
Avg. Download Speed
1,760 Mbps
XFINITY from Comcast offers Cable service to 99.9% of New City homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,760 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 185 Mbps throughout the neighborhood.
Astound Broadband Cable in New City, Chicago, IL
Availability:
1.1%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 1.1% of New City homes. Across the neighborhood, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in New City?
EarthLink DSL in New City, Chicago, IL
Availability:
94.6%
Customer Rating:
(5)
Avg. Download Speed
84 Mbps
EarthLink offers DSL service to 94.6% of New City homes. Across the neighborhood, EarthLink DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in New City from EarthLink in terms of customer satisfaction.
AT&T DSL in New City, Chicago, IL
Availability:
94.6%
Customer Rating:
(304)
Avg. Download Speed
84 Mbps
AT&T offers DSL service to 94.6% of New City homes. Across the neighborhood, AT&T DSL has speeds up to 84 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in New City from AT&T in terms of customer satisfaction.
How New City Compares to Its Neighbors
The 10 neighborhoods nearest to New City that have their own pages are all within 2 miles. Among them, Ducktown has the most homes with fiber (42.1%) and West Englewood the fewest (0.1%); New City has 2.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| New City (this page) | 11,841 | 2.0% | 1,763 Mbps | 6.4 | C | 45/100 |
| Brighton Park | 35,695 | 18.1% | 1,894 Mbps | 5.9 | C | 58/100 |
| Gage Park | 26,842 | 0.4% | 1,841 Mbps | 6.4 | C | 43/100 |
| West Englewood | 26,695 | 0.1% | 1,557 Mbps | 6.1 | C | 48/100 |
| Back of the Yards | 20,905 | 3.9% | 1,925 Mbps | 5.7 | C | 56/100 |
| Englewood | 15,814 | 6.3% | 1,729 Mbps | 6.3 | C | 40/100 |
| Garfield Manor | 13,163 | 3.0% | 2,091 Mbps | 6.4 | C+ | 35/100 |
| Washington Park | 12,707 | 7.3% | 1,818 Mbps | 6.3 | C | 51/100 |
| Ducktown | 8,933 | 42.1% | 1,998 Mbps | 6.9 | B- | 59/100 |
| Canaryville | 4,618 | 22.5% | 1,481 Mbps | 6.8 | C+ | 70/100 |
| Mount Pleasant | 4,544 | 21.1% | 1,586 Mbps | 6.4 | C+ | 68/100 |
Who is the Fastest Internet Provider in New City?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in New City
| XFINITY from Comcast | 2,000 |
|---|---|
| Astound Broadband | 1,500 |
| AT&T | 1,000 |
| EarthLink | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in New City. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for New City Internet Providers
Based on 309 reviews from Illinois internet customers, AT&T is the best internet service provider for New City residents. AT&T was rated at an average of 3.53 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Illinois, with 4.00 out of 5 stars and 99.9% coverage in New City.
At a national level, based on 4725 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all New City Internet Providers
The table below shows average customer ratings from customers in New City, Illinois, and customers throughout the country.
| ISP / Tech Type | New City Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (2) | (51) | (1051) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| Astound Broadband |  (0) | (21) | (122) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in New City
Based on data reported by New City ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in New City. Therefore, the average customer can get up to 1,760 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | New City Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (1) | (18) | (342) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| Astound Broadband | (0) | (21) | (122) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| AT&T | (2) | (51) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in New City?
Of the providers in New City, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in New City where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in New City, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in New City
| ISP / Tech Type | New City Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (51) | (1051) | View Plans | ||
| Astound Broadband | (0) | (21) | (122) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (1) | (210) | (2379) | View Plans | ||
| T-Mobile Home Internet |  (1) | (18) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Laura B
AT&T DSL
September 17, 2025 AT&T has the best service! I have been using them for years without any outages or problems. The app is so easy to use and their customer service is great.
Mama K.
T-Mobile Home Internet Fixed Wireless
August 23, 2025 T-Mobile 5G Home Internet has been a game-changer for my lifestyle. Installation was a breeze—literally plug and play—and the speeds are fast and reliable with zero connection issues. I love that the device is movable, so whether I’m at home, at my office, or hosting an event, I can take my internet with me without any extra hassle. The payment flexibility is also clutch—when I fall behind, I can get on a plan and have my service restored in minutes.
That said, I’m giving it 4 stars instead of 5 because of the extra fees. Even though they allow payment plans, they still hit you with a $7 late fee, and if you forget to set up a payment plan ahead of time, there’s an additional $20 restoration fee. So while the base is $55/month, I usually end up paying around $62 or more. It’s frustrating to pay penalties when you’re trying to catch up responsibly—but the service itself is honestly excellent.
Karen E
AT&T DSL
July 21, 2025 Having the internet is a necessity in todays world. When I need or want to use it, it want it to be working. It is very frustrating when for whatever reason it is down. Besides needing it for using computers and phones, today, so many other household things require a working internet, doorbells, smart tvs etc. Their should be no reason for it not to be working properly. I do feel that the cost of the internet is too high, being that everyone is using it these day, well almost everyone. I think the internet companies can truly still make a profit while offering a lower cost, this would be especially helpful for their long time customers and for our elderly communities.
An Illinois Customer
XFINITY Cable
January 21, 2023 ISPReports User
Pavlov Media Fiber
November 13, 2026 Rate your provider
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Which ISP Should You Choose in New City?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New City is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New City is AT&T.
- XFINITY from Comcast, Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in New City, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.