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5 Best Internet Providers in New Concord, KY

Find internet availability by address in New Concord, KY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Concord ISP Report Card | Business Internet in New Concord

New Concord ISP Report at a Glance
ISP grade New Concord ISP Report Card B-
Average speed Download Speed for Most Households 2,000 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real New Concord Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

New Concord has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Concord.

New Concord overview

New Concord has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Concord.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

WK&T

WK&T logo

Availability:

99.6%

Customer Rating:

3.5 of 5 stars

(6)

View Plans

Price: Starting at $59.90 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most New Concord residents, weighted by user distribution.

Customer Rating

Fiber

99.6%

2,000 Mbps

2,000 Mbps

Fiber: 4.3 of 5 stars

(4)

EarthLink

EarthLink logo

Availability:

51.0%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most New Concord residents, weighted by user distribution.

Customer Rating

DSL

18.9%

10 Mbps

10 Mbps

DSL: 3.8 of 5 stars

(4)

Fixed Wireless

39.3%

29 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

51.0%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most New Concord residents, weighted by user distribution.

Customer Rating

DSL

18.9%

10 Mbps

10 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

39.3%

29 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Above are the top 4 providers in New Concord, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

52.8%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most New Concord residents, weighted by user distribution.

Customer Rating

Fixed Wireless

52.8%

25 Mbps

25 Mbps

Wireless: 3.9 of 5 stars

(204)

Verizon

Verizon logo

Availability:

22.5%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Concord.

Max Download Speed InfoCalculated from the maximum speeds available to most New Concord residents, weighted by user distribution.

Customer Rating

Fixed Wireless

22.5%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for New Concord residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: $55.00 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: $54.99 - $124.99 / mo.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: $55.00 - $130.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Concord ratings may vary and are shown below.

Who is the Best Internet Provider in New Concord, KY?

T-Mobile Home Internet is the highest-rated internet provider in New Concord based on 25 Kentucky customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in New Concord, Kentucky, and customers throughout the country.

Top Rated Internet Providers in New Concord

WK&T4.003.35
Verizon4.333.82
T-Mobile Home Internet4.004.04
EarthLink4.003.60
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all New Concord Internet Providers

ISP / Tech TypeNew Concord OverallKentucky OverallNational OverallFor Service
WK&T (1) (5) (6)View Plans
Verizon (0) (3) (723)View Plans
EarthLink (0) (1) (12)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (17) (924)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans

Based on 25 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for New Concord residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Kentucky, with 4.33 out of 5 stars and 22.5% coverage in New Concord.

At a national level, based on 1977 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Which Providers are Available at my Home in New Concord?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

New Concord, KY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in New Concord?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, WK&T should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Concord

Max Advertised Speed in New Concord, KY

ISP / Tech TypeMax Advertised Speed
WK&T2,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Viasat100 Mbps
T-Mobile Home Internet25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in New Concord

WK&T3.603.04
T-Mobile Home Internet4.203.96
Verizon4.004.00
AT&T3.883.75
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Concord SpeedKentucky SpeedNational SpeedFor Service
WK&T (1) (5) (6)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
Verizon (0) (3) (723)View Plans
AT&T (0) (17) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (1) (12)View Plans
HughesNet (0) (0) (18)View Plans

Based on data reported by New Concord ISPs to the FCC, the fastest speeds in the city are available through WK&T. The company offers speeds up to 2,000 Mbps in New Concord. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Concord?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s New Concord customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in New Concord, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in New Concord

WK&T4.003.27
T-Mobile Home Internet4.804.11
Verizon4.003.50
AT&T3.353.51
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Concord AffordabilityKentucky AffordabilityNational AffordabilityFor Service
WK&T (1) (5) (6)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
Verizon (0) (3) (723)View Plans
AT&T (0) (17) (924)View Plans
EarthLink (0) (1) (12)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans

New Concord Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Concord below, including the metrics used and how New Concord compares to the rest of Kentucky and nation.

New Concord ISP Report Card: B-
Metric

(hover for details)
New Concord Kentucky USA
99.58% 76.05% 67.25%
2,000 Mbps 2,544 Mbps 3,293 Mbps
2.9 6.1 6.8

 

New Concord Digital Connectivity Index: 26 / 100
Metric

(hover for details)
New Concord Kentucky USA
2.3 2.5 2.7
4% 9% 14%
82% 93% 95%
76% 88% 90%
62% 70% 75%
62% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

New Concord ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Concord is B-, which is comparable to other cities. The local demand for broadband internet connectivity in New Concord is high with a score of 26 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Concord have done a poor job meeting the needs of its residents.

The New Concord ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

76% of New Concord households have an internet connection despite having 99.58% availability. 62% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 6% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 62% of households have a broadband connection such as fiber, cable or DSL available to their home, 62% subscribe to it. A moderate amount of New Concord residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Concord?

Hamlin, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 24 / 100
New Providence, KY

  • ISP Report Card: C+
  • Digital Connectivity Index: 52 / 100
Buchanan, TN

  • ISP Report Card: C
  • Digital Connectivity Index: 57 / 100

Faxon, KY

  • ISP Report Card: C+
  • Digital Connectivity Index: 36 / 100
Moons, TN

  • ISP Report Card: C+
  • Digital Connectivity Index: 37 / 100
Hazel, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 50 / 100

Murray, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 36 / 100
Puryear, TN

  • ISP Report Card: C+
  • Digital Connectivity Index: 38 / 100
Almo, KY

  • ISP Report Card: C-
  • Digital Connectivity Index: 23 / 100

How Much Speed does a New Concord Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Concord is 2.3, which is smaller than the Kentucky average of 2.5 and smaller than the national average of 2.7. New Concord's average household income is $59,234 which is about average for the Kentucky average of $69,860 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

New Concord also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 4% of residents work from home, which is lower than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of New Concord has a very low need for internet connectivity and speeds.

Compared to the rest of the country, New Concord households are much more technology-disengaged. 82% of households have some sort of computing device, 78% have desktops or laptops in the home, and 77% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Concord?

WK&T Fiber in New Concord, KY

WK&T logo

Availability:

99.6%

Customer Rating:

4.3 of 5 stars

(4)

Avg. Download Speed

2,000 Mbps

WK&T offers Fiber service to 99.6% of New Concord homes. Across the city, WK&T Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for WK&T Fiber. WK&T Fiber is rated higher than other types of internet service available in New Concord from WK&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Concord?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in New Concord, KY.

Which DSL Internet Providers are Available in New Concord?

EarthLink DSL in New Concord, KY

EarthLink logo

Availability:

18.9%

Customer Rating:

3.8 of 5 stars

(4)

Avg. Download Speed

10 Mbps

EarthLink offers DSL service to 18.9% of New Concord homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in New Concord from EarthLink in terms of customer satisfaction.

AT&T DSL in New Concord, KY

AT&T logo

Availability:

18.9%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

10 Mbps

AT&T offers DSL service to 18.9% of New Concord homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in New Concord from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Concord?

T-Mobile Home Internet Fixed Wireless in New Concord, KY

T-Mobile Home Internet logo

Availability:

52.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 52.8% of New Concord homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Concord from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in New Concord, KY

EarthLink logo

Availability:

39.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

29 Mbps

EarthLink offers Fixed Wireless service to 39.3% of New Concord homes. Across the city, EarthLink Fixed Wireless has speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.8 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Concord from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Concord, KY

AT&T logo

Availability:

39.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

29 Mbps

AT&T offers Fixed Wireless service to 39.3% of New Concord homes. Across the city, AT&T Fixed Wireless has speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.8 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Concord from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in New Concord, KY

Verizon logo

Availability:

22.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 22.5% of New Concord homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Concord from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in New Concord?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Concord is T-Mobile Home Internet.
  • The fastest internet provider should be WK&T. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Concord is T-Mobile Home Internet.
  • HughesNet, Viasat, and WK&T has the broadest coverage in New Concord, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does New Concord compare to other cities with a similar population?

To see how New Concord stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Concord's B- ISP Report Card and 26 / 100 Digital Connectivity Index.

Burfordville, MO

  • ISP Report Card: B-
  • Digital Connectivity Index: 57 / 100
Bellerose, NY

  • ISP Report Card: A-
  • Digital Connectivity Index: 86 / 100
Belvidere, NC

  • ISP Report Card: B+
  • Digital Connectivity Index: 16 / 100

Birdseye, IN

  • ISP Report Card: B
  • Digital Connectivity Index: 22 / 100
Blairstown, IA

  • ISP Report Card: B-
  • Digital Connectivity Index: 50 / 100
Blue Rapids, KS

  • ISP Report Card: C+
  • Digital Connectivity Index: 43 / 100

Plum Springs, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 61 / 100
Omer, MI

  • ISP Report Card: D
  • Digital Connectivity Index: 30 / 100
Plum City, WI

  • ISP Report Card: C+
  • Digital Connectivity Index: 43 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Kentucky

Customer Reviews

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A Science Hill, KY Customer

Spectrum Cable

January 20, 2026

I've never really had many problems with Spectrum to be honest. We've used it as our internet provider in three different towns now and I've been satisfied with the service everywhere. I can't say much about the customer service because I've rarely ever had to call them or talk to them online. I will say the prices are pretty steep considering I can get fiber for way cheaper where I currently live though.

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A Mount Vernon, KY Customer

Windstream DSL

January 11, 2026
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H.D

AT&T Fixed Wireless

January 09, 2026

AT&T is a decent internet provider in terms of basic service availability, but my experience with them over the years has been frustrating and disappointing. One of the biggest issues I have faced is the unreliable connection, with the WiFi frequently going in and out, especially during bad weather when service outages become far too common. Reaching their customer service is another challenge. The automated phone systems are difficult to navigate and it often takes a long time to get in touch with an actual representative. Scheduling a home visit for technical support is even more difficult, sometimes taking days or even weeks. Additionally, AT&T has a habit of tacking on random fees without any prior notice, which feels both dishonest and disrespectful to loyal customers. As their prices continue to rise, the service is slowly becoming unaffordable, and the value simply does not match the cost. While they may offer decent speeds in some areas, the overall experience leaves much to be desired, and I cannot recommend AT&T as a reliable or customer-friendly internet provider.

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Lisa J

MetroNet Fiber

January 02, 2026

Metronet has been a great internet provider for us. We frequently had buffering issues with our last internet provider (Spectrum). Most recently, a neighbor's lawn service crew accidentally cut our internet wire. We called Metronet, and they quickly had someone come out as soon as possible...the next morning. Metronet service and quality overall has been wonderful. Probably our best internet service provider experience so far.

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Row E.

MetroNet Fiber

November 27, 2025

I enjoy my provider a lot! I had it in my previous apartment, and upon recently moving, we had it installed in our new apartment. It runs very well and smoothly.

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