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Best Internet Providers in New Hope, NY

All 4 providers, ranked by coverage, speed and customer ratings

New Hope has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in New Hope.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber100.0%Cayuga County 81.2%top 1%
Average top speed1,000 MbpsCayuga County 969 Mbpstop 38%
Providers43.2 at a typical addressbottom 34%
Homes with internet88%Cayuga County 90%top 39%
ISP Report CardC+score 50 of 100top 34%
Connectivity index22/100Cayuga County 49/100bottom 14%

Ranks compare New Hope with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in New Hope, NY at a Glance

Top rankedSee the full rankingFirst in our New Hope ranking by coverage, speed and customer ratings.See plans
FastestSpectrumUp to 1,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.22 out of 5 by its customers, available to 89.06% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

New Hope Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Spectrum

Spectrum logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hope.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hope residents, weighted by block population.

Customer Rating

Fiber

100.0%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Verizon

Verizon logo

Availability:

95.8%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 - $60.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hope.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hope residents, weighted by block population.

Customer Rating

Fiber

20.3%

980 Mbps

980 Mbps

Fiber: 3.9 of 5 stars

(453)

Fixed Wireless

91.7%

139 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

89.1%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hope.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hope residents, weighted by block population.

Customer Rating

Fixed Wireless

89.1%

96 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

EarthLink

EarthLink logo

Availability:

20.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $39.95 - $69.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hope.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hope residents, weighted by block population.

Customer Rating

Fiber

20.3%

980 Mbps

980 Mbps

Fiber: 3.7 of 5 stars

(6)

Satellite providers, which generally offer 100% coverage across the United States, are available for New Hope residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Hope ratings may vary and are shown below.

Who is the Best Internet Provider in New Hope, NY?

T-Mobile Home Internet is the best internet provider in New Hope based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New Hope, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 89.06% of the city.

Which Providers are Available at my Home in New Hope?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

New Hope, NY map of internet availability

How New Hope Compares to Places Its Size

New Hope's report card score is in the top 34% and its connectivity index is in the bottom 14%.

C+score 50 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.top 34%
22/100Cayuga County 49/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.bottom 14%
Measure New Hope Rank among US places under 1,000 people Cayuga County New York US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 100.0% top 1% 81.2% 86.4% 71.5% Tied with 6,945 other places at 100.0%
Average top speed 1,000 Mbps top 38% 969 Mbps 4,235 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 3.2 bottom 34% 4.8 5.2 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 2.2 bottom 24% 2.3 2.6 2.7 Paguate, NM (13.4)
Workers who work from home 3% bottom 13% 9% 15% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 91% bottom 40% 94% 95% 96% 1,494 places at 100%
Homes with internet 88% top 39% 90% 91% 91% 370 places at 100%
Homes on fiber, cable or DSL 51% bottom 37% 72% 77% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 79% top 27% 73% 80% 81% 72 places at 100%
Median household income $69,246 bottom 49% $72,213 $100,975 $93,246 22 places at $250,001
Residents in school (6th grade to college) 13% top 36% 12% 16% 16% University at Buffalo, NY (100%)

Fiber reaches 100.0% of homes in New Hope, against 81.2% across Cayuga County and 86.4% across New York. Households in New Hope are smaller than the US average (2.2 people against 2.7); 3% of workers work from home (US 15%); and the median household income is $69,246 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in New Hope

Which Fiber Internet Providers are Available in New Hope?

Spectrum Fiber in New Hope, NY

Spectrum logo

Availability:

100.0%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 100.0% of New Hope homes. Across the city, Spectrum Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Fiber. Spectrum Fiber is rated about the same as other types of internet service available in New Hope from Spectrum in terms of customer satisfaction.

EarthLink Fiber in New Hope, NY

EarthLink logo

Availability:

20.3%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

980 Mbps

EarthLink offers Fiber service to 20.3% of New Hope homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 980 Mbps, with speeds from 980 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in New Hope from EarthLink in terms of customer satisfaction.

Verizon Fiber in New Hope, NY

Verizon logo

Availability:

20.3%

Customer Rating:

3.9 of 5 stars

(453)

Avg. Download Speed

980 Mbps

Verizon offers Fiber service to 20.3% of New Hope homes. Across the city, Verizon Fiber has speeds up to 980 Mbps, with speeds from 980 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in New Hope from Verizon in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Hope?

Verizon Fixed Wireless in New Hope, NY

Verizon logo

Availability:

91.7%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

139 Mbps

Verizon offers Fixed Wireless service to 91.7% of New Hope homes. Across the city, Verizon Fixed Wireless has speeds up to 139 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 12 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Hope from Verizon in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in New Hope, NY

T-Mobile Home Internet logo

Availability:

89.1%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

96 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 89.1% of New Hope homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 96 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Hope from T-Mobile Home Internet in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Hope?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in New Hope, NY.

Which DSL Internet Providers are Available in New Hope?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in New Hope, NY.

Internet in New Hope by Neighborhood and ZIP Code

Each row links to that place’s page.

Neighborhoods in New Hope

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in New Hope

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

How New Hope Compares to Nearby Places

The 10 places nearest to New Hope that have their own pages are all within 8 miles. Among them, Moravia has the most homes with fiber (91.4%) and Montville the fewest (29.2%); New Hope has 100.0%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
New Hope (this page)192 100.0%1,000 Mbps3.2C+22/100
Moravia3,690 91.4%961 Mbps4.4C41/100
Marietta2,341 72.1%1,662 Mbps4.2C61/100
Montville1,009 29.2%331 Mbps2.8D51/100
Owasco562 100.0%999 Mbps5.8B61/100
Kelloggsville275 99.3%993 Mbps3.7C+33/100
Rose Hill200 100.0%1,560 Mbps4.1B-82/100
Spafford134 86.6%1,000 Mbps4.9C65/100
Niles130 90.0%1,000 Mbps5.3C+29/100
Indian Cove81 100.0%988 Mbps3.3C+29/100
Glen Haven30 40.0%860 Mbps2.4D49/100

Who is the Fastest Internet Provider in New Hope?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Hope

Max Advertised Speed in New Hope, NY
Spectrum1,000
Verizon980
EarthLink980
Viasat100
T-Mobile Home Internet100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in New Hope. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for New Hope Internet Providers

Based on 348 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for New Hope residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 95.8% coverage in New Hope.

At a national level, based on 3122 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all New Hope Internet Providers

The table below shows average customer ratings from customers in New Hope, New York, and customers throughout the country.

ISP / Tech TypeNew Hope OverallNew York OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)4 of 5 stars (816)View Plans
EarthLinkNo rating yet (0)3 of 5 stars (1)3.5 of 5 stars (15)View Plans
SpectrumNo rating yet (0)3 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in New Hope

Based on data reported by New Hope ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in New Hope. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeNew Hope SpeedNew York SpeedNational SpeedFor Service
VerizonNo rating yet (0)4 of 5 stars (140)4 of 5 stars (816)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
EarthLinkNo rating yet (0)3 of 5 stars (1)3 of 5 stars (15)View Plans
SpectrumNo rating yet (0)3.5 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in New Hope?

Of the providers in New Hope, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in New Hope where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.31 out of 5.

The table below shows how customers in New Hope, New York, and the United States rated the affordability of their internet service.

Rated Affordability in New Hope

ISP / Tech TypeNew Hope AffordabilityNew York AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (18)4 of 5 stars (342)View Plans
EarthLinkNo rating yet (0)2 of 5 stars (1)3 of 5 stars (15)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (140)3.5 of 5 stars (816)View Plans
SpectrumNo rating yet (0)2.5 of 5 stars (189)3 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in New York

Customer Reviews

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ISPReports User

Verizon Fiber

1 of 5 stars November 13, 2026

do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Fidium

1 of 5 stars October 31, 2026

Impossible to reach and very difficult to get help - never in real time.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

ISPReports User

Optimum Cable

3 of 5 stars September 06, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

An angry resident of Glenville, NY

Spectrum Cable

2 of 5 stars July 06, 2026

Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.

Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

A Addison, NY Customer

T-Mobile Home Internet Fixed Wireless

5 of 5 stars June 09, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

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Which ISP Should You Choose in New Hope?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Hope is T-Mobile Home Internet.
  • The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Hope is T-Mobile Home Internet.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in New Hope, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.