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Best Internet Providers in Newcastle, WA

All 8 providers, ranked by coverage, speed and customer ratings

Newcastle has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Newcastle.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber19.5%King County 60.4%bottom 13%
Average top speed1,985 MbpsKing County 2,721 Mbpsbottom 39%
Providers85.5 at a typical addressbottom 21%
Homes with internet98%King County 95%top 3%
ISP Report CardCscore 43 of 100bottom 14%
Connectivity index84/100King County 83/100top 16%

Ranks compare Newcastle with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.

The Best Internet in Newcastle, WA at a Glance

Top rankedSee the full rankingFirst in our Newcastle ranking by coverage, speed and customer ratings.See plans
FastestXFINITY from ComcastUp to 2,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.00 out of 5 by its customers, available to 95.86% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Newcastle Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fiber

11.4%

2,000 Mbps

2,000 Mbps

Fiber: 3.5 of 5 stars

(300)

Cable

100.0%

1,985 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

CenturyLink

CenturyLink logo

Availability:

92.1%

Customer Rating:

3.2 of 5 stars

(183)

View Plans

1-844-526-6307 Price: $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fiber

6.2%

709 Mbps

940 Mbps

Fiber: 3.8 of 5 stars

(62)

DSL

92.1%

101 Mbps

140 Mbps

DSL: 3.0 of 5 stars

(120)

EarthLink

EarthLink logo

Availability:

86.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fixed Wireless

86.0%

54 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

95.9%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fixed Wireless

95.9%

86 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

AT&T

AT&T logo

Availability:

86.0%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fixed Wireless

86.0%

54 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Verizon

Verizon logo

Availability:

41.5%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fixed Wireless

41.5%

179 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Quantum Fiber

Quantum Fiber logo

Availability:

19.3%

Customer Rating:

3.8 of 5 stars

(52)

View Plans

1-833-875-1349 Price: $50.00 - $70.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fiber

19.3%

1,220 Mbps

2,000 Mbps

Fiber: 3.8 of 5 stars

(52)

Astound Broadband

Astound Broadband logo

Availability:

11.7%

Customer Rating:

3.3 of 5 stars

(122)

View Plans

1-888-760-7911 Price: $40.00 - $80.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newcastle.

Max Download Speed InfoCalculated from the maximum speeds available to most Newcastle residents, weighted by block population.

Customer Rating

Fiber

11.7%

2,000 Mbps

2,000 Mbps

Fiber: 3.3 of 5 stars

(21)

Satellite providers, which generally offer 100% coverage across the United States, are available for Newcastle residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Newcastle ratings may vary and are shown below.

Who is the Best Internet Provider in Newcastle, WA?

T-Mobile Home Internet is the best internet provider in Newcastle based on Washington customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Newcastle, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 95.86% of the city.

Which Providers are Available at my Home in Newcastle?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Newcastle, WA map of internet availability

How Newcastle Compares to Places Its Size

Newcastle's report card score is in the bottom 14% and its connectivity index is in the top 16%.

Cscore 43 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 14%
84/100King County 83/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 16%
Measure Newcastle Rank among US towns of 10,000 to 24,999 people King County Washington US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 19.5% bottom 13% 60.4% 53.5% 71.5% 115 places at 100.0%
Average top speed 1,985 Mbps bottom 39% 2,721 Mbps 2,784 Mbps 3,486 Mbps Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps)
Providers at a typical address 5.5 bottom 21% 6.5 6.5 7.1 Joshua, TX (13.3)
Connectivity index inputs: how much households need and use the internet
People per household 2.5 bottom 47% 2.5 2.6 2.7 North Bay Shore, NY (4.7)
Workers who work from home 30% top 5% 28% 19% 15% Brambleton, VA (51%)
Homes with a computer, tablet or phone 99% top 3% 98% 97% 96% 86 places at 100%
Homes with internet 98% top 3% 95% 94% 91% 11 places at 100%
Homes on fiber, cable or DSL 87% top 13% 85% 80% 76% Klahanie, WA and Short Hills, NJ and 1 more (96%)
More about the households here
Homes with a desktop or laptop 93% top 8% 90% 86% 81% Stone Ridge, VA and West University Place, TX and 1 more (100%)
Median household income $175,781 top 5% $138,460 $109,860 $93,246 West University Place, TX ($249,707)
Residents in school (6th grade to college) 16% top 26% 15% 15% 16% Stanford, CA (84%)

Fiber reaches 19.5% of homes in Newcastle, against 60.4% across King County and 53.5% across Washington. Households in Newcastle are smaller than the US average (2.5 people against 2.7); 30% of workers work from home (US 15%); and the median household income is $175,781 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Newcastle

Which Fiber Internet Providers are Available in Newcastle?

Quantum Fiber in Newcastle, WA

Quantum Fiber logo

Availability:

19.3%

Customer Rating:

3.8 of 5 stars

(52)

Avg. Download Speed

1,220 Mbps

Quantum Fiber offers Fiber service to 19.3% of Newcastle homes. Across the city, Quantum Fiber is the only type of service available from the company, with speeds up to 1,220 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 940 and as high as 1,000, with an average of 956 Mbps throughout the city. Quantum Fiber is rated the same as other types of internet service available in Newcastle from Quantum Fiber in terms of customer satisfaction.

Astound Broadband Fiber in Newcastle, WA

Astound Broadband logo

Availability:

11.7%

Customer Rating:

3.3 of 5 stars

(21)

Avg. Download Speed

2,000 Mbps

Astound Broadband offers Fiber service to 11.7% of Newcastle homes. Across the city, Astound Broadband Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Astound Broadband Fiber. Astound Broadband Fiber is rated the same as other types of internet service available in Newcastle from Astound Broadband in terms of customer satisfaction.

XFINITY Fiber in Newcastle, WA

XFINITY logo

Availability:

11.4%

Customer Rating:

3.5 of 5 stars

(300)

Avg. Download Speed

2,000 Mbps

XFINITY from Comcast offers Fiber service to 11.4% of Newcastle homes. Across the city, XFINITY Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for XFINITY Fiber. XFINITY Fiber is rated about the same as other types of internet service available in Newcastle from XFINITY in terms of customer satisfaction.

CenturyLink Fiber in Newcastle, WA

CenturyLink logo

Availability:

6.2%

Customer Rating:

3.8 of 5 stars

(62)

Avg. Download Speed

709 Mbps

CenturyLink offers Fiber service to 6.2% of Newcastle homes. Across the city, CenturyLink Fiber has speeds up to 709 Mbps, with speeds from 200 Mpbs up to 940 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for CenturyLink Fiber. CenturyLink Fiber is rated lower than other types of internet service available in Newcastle from CenturyLink in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Newcastle?

T-Mobile Home Internet Fixed Wireless in Newcastle, WA

T-Mobile Home Internet logo

Availability:

95.9%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

86 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 95.9% of Newcastle homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 86 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Newcastle from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Newcastle, WA

EarthLink logo

Availability:

86.0%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

54 Mbps

EarthLink offers Fixed Wireless service to 86.0% of Newcastle homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.5 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Newcastle from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Newcastle, WA

AT&T logo

Availability:

86.0%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

54 Mbps

AT&T offers Fixed Wireless service to 86.0% of Newcastle homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.5 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Newcastle from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Newcastle, WA

Verizon logo

Availability:

41.5%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

179 Mbps

Verizon offers Fixed Wireless service to 41.5% of Newcastle homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 179 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Newcastle from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in Newcastle?

XFINITY Cable in Newcastle, WA

XFINITY logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,985 Mbps

XFINITY from Comcast offers Cable service to 100.0% of Newcastle homes. Across the city, XFINITY Cable has speeds up to 1,985 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 445 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Newcastle from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Newcastle?

CenturyLink DSL in Newcastle, WA

CenturyLink logo

Availability:

92.1%

Customer Rating:

3.0 of 5 stars

(120)

Avg. Download Speed

101 Mbps

CenturyLink offers DSL service to 92.1% of Newcastle homes. Across the city, CenturyLink DSL has speeds up to 101 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. CenturyLink DSL is rated about the same as other types of internet service available in Newcastle from CenturyLink in terms of customer satisfaction.

Internet in Newcastle by Neighborhood and ZIP Code

Each row links to that place’s page.

Neighborhoods in Newcastle

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Newcastle

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

How Newcastle Compares to Nearby Places

The 10 places nearest to Newcastle that have their own pages are all within 7 miles. Among them, Boulevard Park has the most homes with fiber (93.1%) and Fairwood the fewest (7.8%); Newcastle has 19.5%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Newcastle (this page)13,638 19.5%1,985 Mbps5.5C84/100
Bellevue150,488 49.1%2,473 Mbps6.5B-87/100
Renton97,935 23.0%2,046 Mbps5.9C+81/100
Issaquah46,971 40.6%1,898 Mbps6.3C+87/100
Mercer Island25,873 55.0%2,314 Mbps6.1B-87/100
East Renton Highlands22,725 11.0%1,884 Mbps5.6C94/100
Tukwila21,808 50.4%1,860 Mbps6.5C+69/100
Fairwood20,719 7.8%1,862 Mbps5.7C87/100
Bryn Mawr-Skyway19,744 63.7%2,879 Mbps5.9B-81/100
Boulevard Park5,629 93.1%2,000 Mbps7.2B+82/100
Beaux Arts Village317 100.0%1,498 Mbps3.8B-96/100

Who is the Fastest Internet Provider in Newcastle?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Newcastle

Max Advertised Speed in Newcastle, WA
XFINITY from Comcast2,000
Quantum Fiber2,000
Astound Broadband2,000
CenturyLink940
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Newcastle. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Newcastle Internet Providers

Based on 200 reviews from Washington internet customers, T-Mobile Home Internet is the best internet service provider for Newcastle residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Washington, with 4.00 out of 5 stars and 86.0% coverage in Newcastle.

At a national level, based on 4960 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Newcastle Internet Providers

The table below shows average customer ratings from customers in Newcastle, Washington, and customers throughout the country.

ISP / Tech TypeNewcastle OverallWashington OverallNational OverallFor Service
Quantum FiberNo rating yet (0)4.5 of 5 stars (3)4 of 5 stars (52)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (7)4 of 5 stars (816)View Plans
AT&TNo rating yet (0)4 of 5 stars (1)3.5 of 5 stars (1051)View Plans
CenturyLinkNo rating yet (0)3.5 of 5 stars (24)3 of 5 stars (183)View Plans
XFINITY3 of 5 stars (2)3.5 of 5 stars (130)3.5 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)1 of 5 stars (2)2.5 of 5 stars (25)View Plans
Astound BroadbandNo rating yet (0)2.5 of 5 stars (21)3.5 of 5 stars (122)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Newcastle

Based on data reported by Newcastle ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Newcastle. Therefore, the average customer can get up to 1,985 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeNewcastle SpeedWashington SpeedNational SpeedFor Service
Quantum FiberNo rating yet (0)5 of 5 stars (3)4 of 5 stars (52)View Plans
VerizonNo rating yet (0)4 of 5 stars (7)4 of 5 stars (816)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (14)4 of 5 stars (342)View Plans
XFINITY3 of 5 stars (2)3.5 of 5 stars (130)4 of 5 stars (2379)View Plans
AT&TNo rating yet (0)4 of 5 stars (1)4 of 5 stars (1051)View Plans
Astound BroadbandNo rating yet (0)3.5 of 5 stars (21)3.5 of 5 stars (122)View Plans
CenturyLinkNo rating yet (0)3 of 5 stars (24)3 of 5 stars (183)View Plans
HughesNetNo rating yet (0)1 of 5 stars (2)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Newcastle?

Of the providers in Newcastle, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Newcastle where enough of them have reviewed a provider, otherwise across Washington or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 3.86 out of 5 for price, which is similar to the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.71 out of 5.

The table below shows how customers in Newcastle, Washington, and the United States rated the affordability of their internet service.

Rated Affordability in Newcastle

ISP / Tech TypeNewcastle AffordabilityWashington AffordabilityNational AffordabilityFor Service
Quantum FiberNo rating yet (0)4.5 of 5 stars (3)4 of 5 stars (52)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (14)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (816)View Plans
CenturyLinkNo rating yet (0)3.5 of 5 stars (24)3.5 of 5 stars (183)View Plans
AT&TNo rating yet (0)2 of 5 stars (1)3.5 of 5 stars (1051)View Plans
HughesNetNo rating yet (0)1 of 5 stars (2)2.5 of 5 stars (25)View Plans
XFINITY3.5 of 5 stars (2)3 of 5 stars (130)3 of 5 stars (2379)View Plans
Astound BroadbandNo rating yet (0)2 of 5 stars (21)3 of 5 stars (122)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Washington

Customer Reviews

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HughesNet Satellite

1 of 5 stars August 05, 2026

### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

A Mukilteo, WA Customer

XFINITY Cable

5 of 5 stars June 15, 2026

My internet provider and has consistently provided me with fast speeds. I never have a problem with down loads or streaming. In addition there is never any down time. Even during occasional outages there is always communications from the company. In a short period of time the system is always back up and running.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Pullman, WA Customer

Ziply Fiber

4 of 5 stars June 07, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Tacoma, WA Customer

T-Mobile Home Internet Fixed Wireless

5 of 5 stars May 16, 2026

I found T-Mobile home internet this year after many years of dissatisfaction with Comcast/Xfinity. So far, it has been a superior service for less money. We've had a couple of blips here and there, but resolved quickly with resetting the wireless router. The router plus 1 booster handles a whole house with about 10 continuously connected devices.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 5 of 5 stars

A Walla Walla, WA Customer

Spectrum Cable

4 of 5 stars May 11, 2026

My internet provider has done exactly what I expected. The outages have been minimal and short in nature. I've never had a major complaint. When a competitor came in with a way lower offer in our neighborhood, I was going to switch and Spectrum essentially sliced my bill in half just like that. I didn't even raise a stink, they just offered it right away. Great customer service and I'm totally fine with the speed they provide, since we're not very "active" internet users.

Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Newcastle?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Newcastle is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Newcastle is T-Mobile Home Internet.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Newcastle, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.