8 Best Internet Providers in Northwest Austin, Austin, TX

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Northwest Austin, Austin, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Northwest Austin ratings may vary and are shown below.

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Who is the Best Internet Provider in Northwest Austin, Austin, TX?

Google Fiber is the highest-rated internet provider in Northwest Austin based on 411 Austin customer reviews, and Google Fiber has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Northwest Austin, Texas, and customers throughout the country.

Top Rated Internet Providers in Northwest Austin

Local, State, and National Ratings for all Northwest Austin Internet Providers

Based on 411 reviews from Austin internet customers, Google Fiber is the best internet service provider for Northwest Austin residents. Google Fiber was rated at an average of 4.31 out of 5 in our report for overall customer satisfaction. Astound Broadband wins for second-place in Austin, with 4.18 out of 5 stars and 18.4% coverage in Northwest Austin.

At a national level, based on 3908 national reviews for any of the providers listed above, Google Fiber is rated higher than any other provider, with a rating of 4.18 out of 5.

Who is the Fastest Internet Provider in Northwest Austin?

Based on both FCC data and unbiased customer ratings in Northwest Austin, the fastest internet in the neighborhood comes from Google Fiber.

Data Reported to FCC by ISPs: Average Maximum Available in Northwest Austin

	ISP / Tech Type	Max Advertised Speed
	Google Fiber	8,000 Mbps
	EarthLink	5,000 Mbps
	AT&T	5,000 Mbps
	Astound Broadband	1,500 Mbps
	Spectrum	1,000 Mbps
	Verizon	300 Mbps
	Western Broadband	200 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Northwest Austin

Based on data reported by Northwest Austin ISPs to the FCC, the fastest speeds in the neighborhood are available through Google Fiber. The company offers speeds up to 8,000 Mbps in Northwest Austin. Therefore, the average customer can get up to 4,486 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Google Fiber. This indicates Google Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Northwest Austin?

Austin customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Google Fiber is rated in second place for affordability by the company’s Northwest Austin customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Northwest Austin, Austin, and the United States rated the affordability of their internet service.

Rated Affordability in Northwest Austin

Northwest Austin Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Northwest Austin below, including the metrics used and how Northwest Austin compares to the rest of Austin and nation.

Northwest Austin ISP Report Card: A-

	Metric (hover for details)	Northwest Austin	Texas	USA
	Fiber Availability Percent The percentage of households in Northwest Austin that have a Fiber internet connection available to their home.	82.73%	72.64%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	3,881 Mbps	4,291 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Northwest Austin.	9.3	8.4	6.8

 

Northwest Austin Digital Connectivity Index: 75 / 100

	Metric (hover for details)	Northwest Austin	Texas	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.1	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	25%	24%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	98%	98%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	95%	94%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	86%	81%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	87%	82%	76%

Northwest Austin ISP Report Card & Digital Connectivity Index

The ISP Report Card in Northwest Austin is A-, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Northwest Austin is high with a score of 75 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Northwest Austin have done a good job meeting the needs of its residents.

The Northwest Austin ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

95% of Northwest Austin households have an internet connection despite having 99.84% availability. 86% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 86% of households have a broadband connection such as fiber, cable or DSL available to their home, 87% subscribe to it. A very large amount of Northwest Austin residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Northwest Austin?

How Much Speed does a Northwest Austin Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Northwest Austin is 2.1, which is smaller than the Austin average of 2.6 and smaller than the national average of 2.7. Northwest Austin's average household income is $85,923 which is lower than the Austin average of $112,082 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Northwest Austin also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Austin average of 17%. Additionally, 25% of residents work from home, which is higher than the 24% of residents in Austin who work from home. This and other factors you can see above show us that the community of Northwest Austin has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Northwest Austin households are much more technology-engaged. 98% of households have some sort of computing device, 91% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Northwest Austin?

Which Cable Internet Providers are Available in Northwest Austin?

Which DSL Internet Providers are Available in Northwest Austin?

Which Fixed Wireless and LTE Internet Providers are Available in Northwest Austin?

Which ISP Should You Choose in Northwest Austin?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Northwest Austin is Google Fiber.
• The fastest internet provider should be Google Fiber. Considering speed for the money and reliability in speeds, Google Fiber may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Northwest Austin is T-Mobile Home Internet.
• Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Northwest Austin, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Northwest Austin compare to other cities with a similar population?

To see how Northwest Austin stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Northwest Austin's A- ISP Report Card and 75 / 100 Digital Connectivity Index.