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6 Best Internet Providers in Otis, MA

Find internet availability by address in Otis, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Otis ISP Report Card | Business Internet in Otis

Otis ISP Report at a Glance
ISP grade Otis ISP Report Card B-
Average speed Download Speed for Most Households 998 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Otis Customer Ratings 1

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Otis has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Otis.

Otis overview

Otis has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Otis.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Whip City Fiber

Whip City Fiber logo

Availability:

96.4%

Customer Rating:

4.5 of 5 stars

(4)

View Plans

Price: Starting at $69.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Otis.

Max Download Speed InfoCalculated from the maximum speeds available to most Otis residents, weighted by user distribution.

Customer Rating

Fiber

96.4%

1,000 Mbps

1,000 Mbps

Fiber: 4.5 of 5 stars

(4)

EarthLink

EarthLink logo

Availability:

80.3%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Otis.

Max Download Speed InfoCalculated from the maximum speeds available to most Otis residents, weighted by user distribution.

Customer Rating

Fiber

28.3%

940 Mbps

940 Mbps

Fiber: 4.2 of 5 stars

(5)

Fixed Wireless

77.8%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

59.4%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Otis.

Max Download Speed InfoCalculated from the maximum speeds available to most Otis residents, weighted by user distribution.

Customer Rating

Fiber

28.3%

940 Mbps

940 Mbps

Fiber: 3.9 of 5 stars

(451)

Fixed Wireless

44.5%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Spectrum

Spectrum logo

Availability:

6.6%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Otis.

Max Download Speed InfoCalculated from the maximum speeds available to most Otis residents, weighted by user distribution.

Customer Rating

Fiber

6.6%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(203)

Above are the top 4 providers in Otis, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

92.0%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Otis.

Max Download Speed InfoCalculated from the maximum speeds available to most Otis residents, weighted by user distribution.

Customer Rating

Fixed Wireless

92.0%

83 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

77.8%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Otis.

Max Download Speed InfoCalculated from the maximum speeds available to most Otis residents, weighted by user distribution.

Customer Rating

Fixed Wireless

77.8%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Otis residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Otis ratings may vary and are shown below.

Who is the Best Internet Provider in Otis, MA?

Whip City Fiber is the highest-rated internet provider in Otis based on 63 Massachusetts customer reviews, and Whip City Fiber has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Otis, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Otis


Whip City Fiber4.674.49
AT&T4.673.66
T-Mobile Home Internet4.504.04
Verizon3.823.82
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Otis Internet Providers

ISP / Tech TypeOtis OverallMassachusetts OverallNational OverallFor Service
Whip City Fiber (1) (4) (4)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
Spectrum (0) (17) (1738)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on 63 reviews from Massachusetts internet customers, Whip City Fiber is the best internet service provider for Otis residents. Whip City Fiber was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Massachusetts, with 4.67 out of 5 stars and 77.8% coverage in Otis.

At a national level, based on 3714 national reviews for any of the providers listed above, Whip City Fiber is rated higher than any other provider, with a rating of 4.49 out of 5.

Which Providers are Available at my Home in Otis?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Otis, MA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Otis?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Whip City Fiber. On the other hand, based on data provided by the internet providers to the FCC, Whip City Fiber and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Otis

Max Advertised Speed in Otis, MA


ISP / Tech TypeMax Advertised Speed
Spectrum1,000 Mbps
Whip City Fiber1,000 Mbps
Verizon940 Mbps
EarthLink940 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Otis


Whip City Fiber5.004.76
AT&T4.673.75
T-Mobile Home Internet4.503.96
Verizon3.974.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeOtis SpeedMassachusetts SpeedNational SpeedFor Service
Whip City Fiber (1) (4) (4)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
Spectrum (0) (17) (1738)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Otis ISPs to the FCC, the fastest speeds in the city are available through Whip City Fiber and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Otis. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Whip City Fiber. This indicates Whip City Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Otis?

Massachusetts customers rate Whip City Fiber as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Whip City Fiber received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Otis customers with an average price rating of 4.67 out of 5.

The chart and graph below show how customers in Otis, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Otis


Whip City Fiber4.003.76
AT&T4.673.51
T-Mobile Home Internet4.504.11
Verizon3.353.50
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeOtis AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
Whip City Fiber (1) (4) (4)View Plans
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
Spectrum (0) (17) (1738)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Otis Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Otis below, including the metrics used and how Otis compares to the rest of Massachusetts and nation.

Otis ISP Report Card: B-
Metric

(hover for details)
Otis Massachusetts USA
98.75% 60.79% 67.25%
998 Mbps 1,986 Mbps 3,293 Mbps
4.6 5.6 6.8

 

Otis Digital Connectivity Index: 53 / 100
Metric

(hover for details)
Otis Massachusetts USA
2.2 2.5 2.7
22% 17% 14%
95% 95% 95%
89% 92% 90%
65% 82% 75%
66% 83% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Otis ISP Report Card & Digital Connectivity Index

The ISP Report Card in Otis is B-, which is comparable to other cities. The local demand for broadband internet connectivity in Otis is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Otis have done a average job meeting the needs of its residents.

The Otis ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

89% of Otis households have an internet connection despite having 98.98% availability. 65% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 66% subscribe to it. A moderate amount of Otis residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Otis?

East Otis, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 48 / 100
North Otis, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 35 / 100
Sandisfield, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100
North Blandford, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 35 / 100
Tyringham, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 66 / 100
Monterey, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 71 / 100
New Marlboro, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 59 / 100
Becket, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 32 / 100
Blandford, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 33 / 100

How Much Speed does a Otis Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Otis is 2.2, which is smaller than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Otis's average household income is $105,802 which is higher than the Massachusetts average of $114,796 and much higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Otis also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the Massachusetts average of 16%. Additionally, 22% of residents work from home, which is higher than the 17% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Otis has an average need for internet connectivity and speeds.

Compared to the rest of the country, Otis households are more technology-engaged. 95% of households have some sort of computing device, 87% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Otis?

Whip City Fiber in Otis, MA

Whip City Fiber logo

Availability:

96.4%

Customer Rating:

4.5 of 5 stars

(4)

Avg. Download Speed

1,000 Mbps

Whip City Fiber offers Fiber service to 96.4% of Otis homes. Across the city, Whip City Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Whip City Fiber. Whip City Fiber is rated the same as other types of internet service available in Otis from Whip City Fiber in terms of customer satisfaction.

EarthLink Fiber in Otis, MA

EarthLink logo

Availability:

28.3%

Customer Rating:

4.2 of 5 stars

(5)

Avg. Download Speed

940 Mbps

EarthLink offers Fiber service to 28.3% of Otis homes. Across the city, EarthLink Fiber has speeds up to 940 Mbps, with speeds from 940 Mpbs up to 940 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Otis from EarthLink in terms of customer satisfaction.

Verizon Fiber in Otis, MA

Verizon logo

Availability:

28.3%

Customer Rating:

3.9 of 5 stars

(451)

Avg. Download Speed

940 Mbps

Verizon offers Fiber service to 28.3% of Otis homes. Across the city, Verizon Fiber has speeds up to 940 Mbps, with speeds from 940 Mpbs up to 940 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Otis from Verizon in terms of customer satisfaction.

Spectrum Fiber in Otis, MA

Spectrum logo

Availability:

6.6%

Customer Rating:

3.5 of 5 stars

(203)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 6.6% of Otis homes. Across the city, Spectrum Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Otis from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Otis?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Otis, MA.

Which DSL Internet Providers are Available in Otis?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Otis, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Otis?

T-Mobile Home Internet Fixed Wireless in Otis, MA

T-Mobile Home Internet logo

Availability:

92.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

83 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 92.0% of Otis homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 83 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Otis from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Otis, MA

EarthLink logo

Availability:

77.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 77.8% of Otis homes. Across the city, EarthLink Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Otis from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Otis, MA

AT&T logo

Availability:

77.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 77.8% of Otis homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Otis from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Otis, MA

Verizon logo

Availability:

44.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 44.5% of Otis homes. Across the city, Verizon Fixed Wireless has speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Otis from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Otis?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Otis is Whip City Fiber.
  • The fastest internet provider should be Whip City Fiber and Spectrum. Considering speed for the money and reliability in speeds, Whip City Fiber may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Otis is Whip City Fiber.
  • Whip City Fiber, Viasat, and HughesNet has the broadest coverage in Otis, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Otis compare to other cities with a similar population?

To see how Otis stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Otis's B- ISP Report Card and 53 / 100 Digital Connectivity Index.

Robinson, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 44 / 100
Kirkwood, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 53 / 100
La Motte, IA

  • ISP Report Card: B-
  • Digital Connectivity Index: 44 / 100
La Vina, CA

  • ISP Report Card: D
  • Digital Connectivity Index: 34 / 100
Lac La Belle, WI

  • ISP Report Card: C
  • Digital Connectivity Index: 66 / 100
Lake Tapawingo, MO

  • ISP Report Card: B-
  • Digital Connectivity Index: 82 / 100
Landrum, GA

  • ISP Report Card: B
  • Digital Connectivity Index: 81 / 100
Laneville, TX

  • ISP Report Card: C-
  • Digital Connectivity Index: 25 / 100
Larone, ME

  • ISP Report Card: A
  • Digital Connectivity Index: 46 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

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