Best Internet Providers in Serena, IL
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Serena, IL
Serena has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Serena.
Ranks compare Serena with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Serena, IL at a Glance
Serena Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Community Fiber Solutions
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Serena ratings may vary and are shown below.
Who is the Best Internet Provider in Serena, IL?
T-Mobile Home Internet is the best internet provider in Serena based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Serena, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 89.85% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Serena?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Serena
- Community Fiber Solutions - fixed wireless coverage map
- Surf - fiber coverage map
- Verizon - fixed wireless coverage map
- Frontier - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Blast Communications - fixed wireless coverage map
- Newarknet - fixed wireless coverage map
- KWISP Wireless internet Services - fixed wireless coverage map
How Serena Compares to Places Its Size
Serena's report card score is in the bottom 28% and its connectivity index is in the bottom 34%.
| Measure | Serena | Rank among US places under 1,000 people | LaSalle County | Illinois | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 22.5% | bottom 31% | 48.0% | 47.6% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 536 Mbps | bottom 21% | 2,863 Mbps | 3,187 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 4.5 | top 44% | 7.3 | 7.3 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 49% | 2.4 | 2.6 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 5% | bottom 27% | 6% | 16% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 97% | top 16% | 94% | 95% | 96% | 1,494 places at 100% |
| Homes with internet | 92% | top 20% | 88% | 91% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 39% | bottom 18% | 65% | 75% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 82% | top 19% | 73% | 81% | 81% | 72 places at 100% |
| Median household income | $108,032 | top 8% | $76,848 | $95,616 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 14% | top 28% | 13% | 16% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 22.5% of homes in Serena, against 48.0% across LaSalle County and 47.6% across Illinois. Households in Serena are smaller than the US average (2.4 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $108,032 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Serena
Which Fiber Internet Providers are Available in Serena?
Surf Fiber in Serena, IL
Availability:
22.5%
Customer Rating:
(20)
Avg. Download Speed
1,000 Mbps
SURF Internet offers Fiber service to 22.5% of Serena homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Serena?
Community Fiber Solutions Fixed Wireless in Serena, IL
Availability:
99.6%
Customer Rating:
(0)
Avg. Download Speed
400 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 99.6% of Serena homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 400 Mbps
T-Mobile Home Internet Fixed Wireless in Serena, IL
Availability:
89.9%
Customer Rating:
(342)
Avg. Download Speed
28 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.9% of Serena homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Verizon Fixed Wireless in Serena, IL
Availability:
89.7%
Customer Rating:
(362)
Avg. Download Speed
211 Mbps
Verizon offers Fixed Wireless service to 89.7% of Serena homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 211 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
KWISP Wireless internet Services Fixed Wireless in Serena, IL
Availability:
53.7%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
KWISP Wireless internet Services offers Fixed Wireless service to 53.7% of Serena homes. Across the city, KWISP Wireless internet Services Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 10 Mpbs up to 40 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 5.6 Mbps throughout the city.
Blast Communications Fixed Wireless in Serena, IL
Availability:
28.4%
Customer Rating:
(0)
Avg. Download Speed
75 Mbps
Blast Communications offers Fixed Wireless service to 28.4% of Serena homes. Across the city, Blast Communications Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps
Newarknet Fixed Wireless in Serena, IL
Availability:
16.8%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Newarknet offers Fixed Wireless service to 16.8% of Serena homes. Across the city, Newarknet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Serena?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Serena, IL.
Which DSL Internet Providers are Available in Serena?
Frontier DSL in Serena, IL
Availability:
50.6%
Customer Rating:
(58)
Avg. Download Speed
52 Mbps
Frontier Communications offers DSL service to 50.6% of Serena homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.2 Mbps throughout the city.
Internet in Serena by Neighborhood and ZIP Code
Serena has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Serena
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Serena
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 60549 | 735 | 20.8% | 525 Mbps | 4.5 | D+ | 32/100 |
How Serena Compares to Nearby Places
The 10 places nearest to Serena that have their own pages are all within 11 miles. Among them, Ottawa has the most homes with fiber (49.5%) and Millington the fewest (0.0%); Serena has 22.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Serena (this page) | 680 | 22.5% | 536 Mbps | 4.5 | D+ | 32/100 |
| Ottawa | 21,841 | 49.5% | 967 Mbps | 8.2 | C+ | 37/100 |
| Marseilles | 7,844 | 46.5% | 921 Mbps | 6.4 | C | 51/100 |
| Sheridan | 4,767 | 25.8% | 558 Mbps | 4.6 | D+ | 39/100 |
| Somonauk | 4,528 | 2.7% | 1,539 Mbps | 5.9 | C | 64/100 |
| Leland | 1,944 | 1.2% | 743 Mbps | 5.5 | D+ | 53/100 |
| Millington | 1,077 | 0.0% | 1,244 Mbps | 7.4 | C | 41/100 |
| Wedron | 401 | 0.0% | 316 Mbps | 4.5 | D- | 26/100 |
| Stavanger | 380 | 29.2% | 601 Mbps | 6 | C- | 61/100 |
| Prairie Center | 365 | 0.0% | 104 Mbps | 3.5 | D- | 21/100 |
| Harding | 322 | 31.4% | 566 Mbps | 4.2 | D+ | 23/100 |
Who is the Fastest Internet Provider in Serena?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Community Fiber Solutions (CFS) should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Serena
| SURF Internet | 1,000 |
|---|---|
| Community Fiber Solutions (CFS) | 400 |
| Verizon | 300 |
| Frontier Communications | 115 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Newarknet | 100 |
| Blast Communications | 75 |
| KWISP Wireless internet Services | 40 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Serena. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Serena Internet Providers
Based on 36 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Serena residents. T-Mobile Home Internet was rated at an average of 3.94 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 89.7% coverage in Serena.
At a national level, based on 1360 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Serena Internet Providers
The table below shows average customer ratings from customers in Serena, Illinois, and customers throughout the country.
| ISP / Tech Type | Serena Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Surf | (0) | (4) | (25) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Frontier | (0) |  (5) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| KWISP Wireless Internet Services | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Newarknet | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Serena
Based on data reported by Serena ISPs to the FCC, the fastest speeds in the city are available through Community Fiber Solutions (CFS). The company offers speeds up to 400 Mbps in Serena. Therefore, the average customer can get up to 400 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Serena Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Surf | (0) | (4) | (25) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| KWISP Wireless Internet Services | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Newarknet | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Serena?
Of the providers in Serena, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Serena where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.78 out of 5.
The table below shows how customers in Serena, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Serena
| ISP / Tech Type | Serena Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (9) | (816) | View Plans | ||
| Surf | (0) | (4) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| KWISP Wireless Internet Services | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Newarknet | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
ISPReports User
Pavlov Media Fiber
November 13, 2026 
Carol
McDonough Telephone Cooperative Fiber
October 26, 2026 Fast, friendly service. Appreciate being able to get quick help by calling. Actually get a person on the phone
ISPReports User
McDonough Telephone Cooperative Fiber
October 09, 2026 61438
McDonough Telephone Cooperative Fiber
October 08, 2026 MTC has been a great internet for my family. Rather it be gaming system speed, or just watching tv in multiple rooms, The internet seems to run smoothly. I very seldom have internet interruption. When we do it is usually due to storm taking out a pole, or upgrading the system. It usually has been a short time when it does happen.
ISPReports User
MTC Technologies Fiber
October 08, 2026 Rate your provider
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Which ISP Should You Choose in Serena?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Serena is T-Mobile Home Internet.
- The fastest internet provider should be Community Fiber Solutions (CFS). Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Serena is Verizon.
- Viasat, HughesNet, and Community Fiber Solutions (CFS) has the broadest coverage in Serena, available to 99.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.