Best Internet Providers in Pacific Heights, San Francisco, CA
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Pacific Heights, San Francisco, CA
Pacific Heights has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pacific Heights.
Ranks compare Pacific Heights with the 43 neighborhoods in San Francisco.
The Best Internet in Pacific Heights, San Francisco, CA at a Glance
Pacific Heights Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Cable
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Sonic
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pacific Heights ratings may vary and are shown below.
Who is the Best Internet Provider in Pacific Heights, San Francisco, CA?
Sonic is the best internet provider in Pacific Heights based on California customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Sonic had the best reviews at the local, state, and national levels versus all available providers in Pacific Heights, making it a solid recommendation among providers with reviews. Unfortunately, Sonic is an option for 39.51% of the neighborhood.
Which Providers are Available at my Home in Pacific Heights?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Pacific Heights, San Francisco
- Sonic - fiber coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- GeoLinks - fixed wireless coverage map
- Unwired - fixed wireless coverage map
- Etheric Networks - fixed wireless coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Google Fiber - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Pacific Heights Compares to the Rest of San Francisco
Pacific Heights's report card score is 28th of 43 and its connectivity index is tied 27th of 43.
| Measure | Pacific Heights | Rank among neighborhoods in San Francisco | San Francisco | San Francisco County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 42.4% | 29th of 43 | 69.5% | 66.1% | 71.5% | Outer Sunset (100.0%) |
| Average top speed | 4,956 Mbps | 13th of 43 | 4,934 Mbps | 4,165 Mbps | 3,486 Mbps | Excelsior (9,809 Mbps) |
| Providers at a typical address | 9.8 | 29th of 43 | 9.7 | 10.3 | 7.1 | Noe Valley and Potrero (12.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.7 | Tied 39th of 43 | 2.7 | 2.3 | 2.7 | Silver Terrace (3.6) |
| Workers who work from home | 37% | Tied 13th of 43 | 25% | 30% | 15% | Cow Hollow (45%) |
| Homes with a computer, tablet or phone | 98% | Tied 7th of 43 | 97% | 97% | 96% | Cow Hollow and Duboce Triangle and 4 more (99%) |
| Homes with internet | 97% | Tied 3rd of 43 | 95% | 93% | 91% | Duboce Triangle and Noe Valley (98%) |
| Homes on fiber, cable or DSL | 89% | Tied 7th of 43 | 84% | 82% | 76% | Saint Francis Wood (95%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 94% | Tied 7th of 43 | 88% | 87% | 81% | Cole Valley and Noe Valley (96%) |
| Median household income | $191,887 | 10th of 43 | $148,255 | $149,862 | $93,246 | Cow Hollow ($225,081) |
| Residents in school (6th grade to college) | 7% | Tied 41st of 43 | 15% | 12% | 16% | Lakeshore (24%) |
Fiber reaches 42.4% of homes in Pacific Heights, against 69.5% across San Francisco and 66.1% across San Francisco County. Households in Pacific Heights are smaller than the US average (1.7 people against 2.7); 37% of workers work from home (US 15%); and the median household income is $191,887 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Pacific Heights
Which Fiber Internet Providers are Available in Pacific Heights?
Sonic Fiber in Pacific Heights, San Francisco, CA
Availability:
39.5%
Customer Rating:
(14)
Avg. Download Speed
10,000 Mbps
Sonic offers Fiber service to 39.5% of Pacific Heights homes. Across the neighborhood, Sonic Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
EarthLink Fiber in Pacific Heights, San Francisco, CA
Availability:
7.7%
Customer Rating:
(6)
Avg. Download Speed
2,191 Mbps
EarthLink offers Fiber service to 7.7% of Pacific Heights homes. Across the neighborhood, EarthLink Fiber has speeds up to 2,191 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Pacific Heights from EarthLink in terms of customer satisfaction.
AT&T Fiber in Pacific Heights, San Francisco, CA
Availability:
7.7%
Customer Rating:
(542)
Avg. Download Speed
2,191 Mbps
AT&T offers Fiber service to 7.7% of Pacific Heights homes. Across the neighborhood, AT&T Fiber has speeds up to 2,191 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Pacific Heights from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Pacific Heights?
Unwired Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
100.0%
Customer Rating:
(1)
Avg. Download Speed
300 Mbps
Unwired offers Fixed Wireless service to 100.0% of Pacific Heights homes. Across the neighborhood, Unwired Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Etheric Networks Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
99.7%
Customer Rating:
(0)
Avg. Download Speed
250 Mbps
Etheric Networks offers Fixed Wireless service to 99.7% of Pacific Heights homes. Across the neighborhood, Etheric Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
Verizon Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
95.9%
Customer Rating:
(362)
Avg. Download Speed
891 Mbps
Verizon offers Fixed Wireless service to 95.9% of Pacific Heights homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 891 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 67 Mbps throughout the neighborhood.
T-Mobile Home Internet Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
92.8%
Customer Rating:
(342)
Avg. Download Speed
87 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 92.8% of Pacific Heights homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 87 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
72.5%
Customer Rating:
(4)
Avg. Download Speed
39 Mbps
EarthLink offers Fixed Wireless service to 72.5% of Pacific Heights homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.2 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
72.5%
Customer Rating:
(205)
Avg. Download Speed
39 Mbps
AT&T offers Fixed Wireless service to 72.5% of Pacific Heights homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.2 Mbps throughout the neighborhood.
GeoLinks Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
68.0%
Customer Rating:
(0)
Avg. Download Speed
984 Mbps
GeoLinks offers Fixed Wireless service to 68.0% of Pacific Heights homes. Across the neighborhood, GeoLinks Fixed Wireless is the only type of service available from the company, with speeds up to 984 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GeoLinks Fixed Wireless.
Google Fiber Fixed Wireless in Pacific Heights, San Francisco, CA
Availability:
18.9%
Customer Rating:
(0)
Avg. Download Speed
827 Mbps
Google Fiber offers Fixed Wireless service to 18.9% of Pacific Heights homes. Across the neighborhood, Google Fiber Fixed Wireless is the only type of service available from the company, with speeds up to 827 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Google Fiber Fixed Wireless.
Which Cable Internet Providers are Available in Pacific Heights?
XFINITY Cable in Pacific Heights, San Francisco, CA
Availability:
100.0%
Customer Rating:
(2077)
Avg. Download Speed
1,665 Mbps
XFINITY from Comcast offers Cable service to 100.0% of Pacific Heights homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,665 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 170 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Pacific Heights?
EarthLink DSL in Pacific Heights, San Francisco, CA
Availability:
100.0%
Customer Rating:
(5)
Avg. Download Speed
13 Mbps
EarthLink offers DSL service to 100.0% of Pacific Heights homes. Across the neighborhood, EarthLink DSL has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.7 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Pacific Heights from EarthLink in terms of customer satisfaction.
AT&T DSL in Pacific Heights, San Francisco, CA
Availability:
100.0%
Customer Rating:
(304)
Avg. Download Speed
13 Mbps
AT&T offers DSL service to 100.0% of Pacific Heights homes. Across the neighborhood, AT&T DSL has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.7 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Pacific Heights from AT&T in terms of customer satisfaction.
How Pacific Heights Compares to Its Neighbors
The 10 neighborhoods nearest to Pacific Heights that have their own pages are all within 2 miles. Among them, Nob Hill has the most homes with fiber (78.6%) and Chinatown-San Francisco the fewest (12.7%); Pacific Heights has 42.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Pacific Heights (this page) | 16,436 | 42.4% | 4,956 Mbps | 9.8 | B | 75/100 |
| Western Addition | 59,637 | 20.5% | 2,649 Mbps | 9.9 | B | 66/100 |
| Downtown San Francisco | 49,828 | 40.4% | 2,366 Mbps | 10.2 | B | 42/100 |
| Nob Hill | 21,975 | 78.6% | 5,949 Mbps | 11.1 | A- | 61/100 |
| Haight-Ashbury | 16,234 | 26.6% | 2,514 Mbps | 9.5 | B | 75/100 |
| Russian Hill | 15,518 | 71.5% | 6,981 Mbps | 10.4 | A- | 68/100 |
| Marina-San Francisco | 13,180 | 17.5% | 2,633 Mbps | 8.9 | B- | 76/100 |
| Cow Hollow | 11,185 | 62.9% | 6,799 Mbps | 9.1 | B+ | 76/100 |
| Chinatown-San Francisco | 10,240 | 12.7% | 1,801 Mbps | 7.8 | C+ | 31/100 |
| Presidio Heights | 9,401 | 37.9% | 2,267 Mbps | 8.6 | B | 75/100 |
| Union Square | 8,402 | 25.3% | 1,537 Mbps | 10.4 | B- | 52/100 |
Who is the Fastest Internet Provider in Pacific Heights?
Based on both FCC data and unbiased customer ratings, the fastest internet in the neighborhood comes from Sonic.
Data Reported to FCC by ISPs: Average Maximum Available in Pacific Heights
| Sonic | 10,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 1,000 |
| GeoLinks | 1,000 |
| Google Fiber | 1,000 |
| Unwired | 300 |
| Etheric Networks | 250 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Pacific Heights. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Pacific Heights Internet Providers
Based on 413 reviews from California internet customers, Sonic is the best internet service provider for Pacific Heights residents. Sonic was rated at an average of 4.43 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in California, with 4.11 out of 5 stars and 92.8% coverage in Pacific Heights.
At a national level, based on 4723 national reviews for any of the providers listed above, Sonic is rated higher than any other provider, with a rating of 4.43 out of 5.
Local, State, and National Ratings for all Pacific Heights Internet Providers
The table below shows average customer ratings from customers in Pacific Heights, California, and customers throughout the country.
| ISP / Tech Type | Pacific Heights Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Sonic | (0) | (14) | (14) | View Plans | ||
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| GFiber | (0) | (11) | (105) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| XFINITY | (1) | (211) | (2379) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Unwired | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (119) | (1051) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Pacific Heights
Based on data reported by Pacific Heights ISPs to the FCC, the fastest speeds in the neighborhood are available through Sonic. The company offers speeds up to 10,000 Mbps in Pacific Heights. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Sonic. This indicates Sonic reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Pacific Heights Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Sonic | (0) | (14) | (14) | View Plans | ||
| GFiber | (0) | (11) | (105) | View Plans | ||
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| XFINITY |  (1) | (211) | (2379) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) |  (1) | (25) | View Plans | ||
| Unwired | (0) | (1) | (1) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (119) | (1051) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Pacific Heights?
Of the providers in Pacific Heights, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Pacific Heights where enough of them have reviewed a provider, otherwise across California or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.26 out of 5 for price, which is higher than the average across all internet providers in the country. Sonic is rated second for affordability, with an average price rating of 4.14 out of 5.
The table below shows how customers in Pacific Heights, California, and the United States rated the affordability of their internet service.
Rated Affordability in Pacific Heights
| ISP / Tech Type | Pacific Heights Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| Sonic | (0) | (14) | (14) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| GFiber | (0) | (11) | (105) | View Plans | ||
| Unwired | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T | (0) | (119) | (1051) | View Plans | ||
| XFINITY | (1) | (211) | (2379) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in California
Customer Reviews
Steve
ting Fiber
November 13, 2026 Slow, 1/10th the speed they advertised
Robert
Verizon Fixed Wireless
November 10, 2026 Was cut off with .out notice due to upgrade and was not provided connection to upgrade from the same location (tower). Causing further problems in service and added cost.
ISPReports User
AT&T DSL
November 08, 2026 Lousy
ISPReports User
Fidium
November 08, 2026 Vernice
Frontier Fiber
November 01, 2026 Horrible this is horrible. My internet has been down for two days in a half. Never again
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Which ISP Should You Choose in Pacific Heights?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Pacific Heights is Sonic.
- The fastest internet provider should be Sonic. Considering speed for the money and reliability in speeds, Sonic may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Pacific Heights is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, Unwired, HughesNet, EarthLink, and AT&T has the broadest coverage in Pacific Heights, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.