10 Best Internet Providers in Pilot Mountain, NC

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Pilot Mountain, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pilot Mountain ratings may vary and are shown below.

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Who is the Best Internet Provider in Pilot Mountain, NC?

Surry Communications is the best internet provider in Pilot Mountain based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Surry Communications had the best reviews at the local, state, and national levels versus all available providers in Pilot Mountain, making it a solid recommendation among providers with reviews. Surry Communications is an option for 88.19% of the city.

The chart and table below show average customer ratings from customers in Pilot Mountain, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Pilot Mountain

Local, State, and National Ratings for all Pilot Mountain Internet Providers

Based on 261 reviews from North Carolina internet customers, Surry Communications is the best internet service provider for Pilot Mountain residents. Surry Communications was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 81.1% coverage in Pilot Mountain.

At a national level, based on 3069 national reviews for any of the providers listed above, River Street Networks is rated higher than any other provider, with a rating of 1.81 out of 5.

Who is the Fastest Internet Provider in Pilot Mountain?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Surry Communications. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and Surry Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Pilot Mountain

	ISP / Tech Type	Max Advertised Speed
	Brightspeed	2,000 Mbps
	Surry Communications	1,000 Mbps
	Spectrum	1,000 Mbps
	Fastlink Communications	100 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	River Street Networks	25 Mbps
	US Cellular	25 Mbps
	Carolina West Wireless	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Pilot Mountain

Based on data reported by Pilot Mountain ISPs to the FCC, the fastest speeds in the city are available through Spectrum and Surry Communications. These internet providers offer speeds up to 2,000 Mbps in Pilot Mountain. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Surry Communications. This indicates Surry Communications reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Pilot Mountain?

North Carolina customers rate Surry Communications as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Surry Communications received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Pilot Mountain customers with an average price rating of 4.11 out of 5.

The chart and graph below show how customers in Pilot Mountain, North Carolina, and the United States rated the affordability of their internet service.

Rated Affordability in Pilot Mountain

Pilot Mountain Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pilot Mountain below, including the metrics used and how Pilot Mountain compares to the rest of North Carolina and nation.

Pilot Mountain ISP Report Card: B

	Metric (hover for details)	Pilot Mountain	North Carolina	USA
	Fiber Availability Percent The percentage of households in Pilot Mountain that have a Fiber internet connection available to their home.	88.51%	72.63%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,180 Mbps	3,368 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Pilot Mountain.	7.5	7.0	6.8

 

Pilot Mountain Digital Connectivity Index: 54 / 100

	Metric (hover for details)	Pilot Mountain	North Carolina	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	8%	15%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	93%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	88%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	74%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	75%	77%	76%

Pilot Mountain ISP Report Card & Digital Connectivity Index

The ISP Report Card in Pilot Mountain is B, which is better than other cities. The local demand for broadband internet connectivity in Pilot Mountain is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pilot Mountain have done a average job meeting the needs of its residents.

The Pilot Mountain ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of Pilot Mountain households have an internet connection despite having 99.92% availability. 74% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Pilot Mountain residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Pilot Mountain?

How Much Speed does a Pilot Mountain Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pilot Mountain is 2.4, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Pilot Mountain's average household income is $66,629 which is about average for the North Carolina average of $80,144 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Pilot Mountain also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 8% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Pilot Mountain has an average need for internet connectivity and speeds.

Compared to the rest of the country, Pilot Mountain households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 81% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Pilot Mountain?

Which Cable Internet Providers are Available in Pilot Mountain?

Which DSL Internet Providers are Available in Pilot Mountain?

Which Fixed Wireless and LTE Internet Providers are Available in Pilot Mountain?

Which ISP Should You Choose in Pilot Mountain?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Pilot Mountain is Surry Communications.
• The fastest internet provider should be Spectrum and Surry Communications. Considering speed for the money and reliability in speeds, Surry Communications may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Pilot Mountain is Surry Communications.
• Viasat, Spectrum, and HughesNet has the broadest coverage in Pilot Mountain, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Pilot Mountain compare to other cities with a similar population?

To see how Pilot Mountain stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pilot Mountain's B ISP Report Card and 54 / 100 Digital Connectivity Index.