Best Internet Providers in Pilot, VA
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Pilot, VA
Pilot has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pilot.
Ranks compare Pilot with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Pilot, VA at a Glance
Pilot Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Citizens Telephone Cooperative
Connection
Customer Rating
Fiber
DSL
Shentel
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pilot ratings may vary and are shown below.
Who is the Best Internet Provider in Pilot, VA?
AT&T is the highest-rated internet provider in Pilot based on 210 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Pilot?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Pilot
- Citizens Telephone Cooperative - fiber coverage map
- Shentel - cable coverage map
- GigaBeam Networks - fiber coverage map
- Verizon - fixed wireless coverage map
- Citizens Telephone Cooperative - dsl coverage map
- XFINITY - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- All Points Broadband - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Pilot Compares to Places Its Size
Pilot's report card score is in the bottom 41% and its connectivity index is in the bottom 7%.
| Measure | Pilot | Rank among US towns of 1,000 to 9,999 people | Montgomery County | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 80.7% | top 46% | 30.3% | 79.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,192 Mbps | bottom 43% | 2,438 Mbps | 2,389 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.6 | bottom 31% | 6.1 | 5.7 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 42% | 2.4 | 2.6 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 12% | top 34% | 14% | 18% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 80% | bottom 3% | 96% | 96% | 96% | 515 places at 100% |
| Homes with internet | 73% | bottom 5% | 91% | 92% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 44% | bottom 11% | 77% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 65% | bottom 21% | 84% | 83% | 81% | 12 places at 100% |
| Median household income | $67,254 | bottom 38% | $79,405 | $109,990 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 12% | bottom 47% | 36% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 80.7% of homes in Pilot, against 30.3% across Montgomery County and 79.0% across Virginia. Households in Pilot are smaller than the US average (2.4 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $67,254 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Pilot
Which Fiber Internet Providers are Available in Pilot?
Citizens Telephone Cooperative Fiber in Pilot, VA
Availability:
62.4%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Citizens Telephone Cooperative offers Fiber service to 62.4% of Pilot homes. Across the city, Citizens Telephone Cooperative Fiber has speeds up to 1,000 Mbps
GigaBeam Networks Fiber in Pilot, VA
Availability:
18.3%
Customer Rating:
(0)
Avg. Download Speed
2,000 Mbps
GigaBeam Networks offers Fiber service to 18.3% of Pilot homes. Across the city, GigaBeam Networks Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Pilot?
Verizon Fixed Wireless in Pilot, VA
Availability:
90.0%
Customer Rating:
(362)
Avg. Download Speed
233 Mbps
Verizon offers Fixed Wireless service to 90.0% of Pilot homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 233 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Pilot, VA
Availability:
73.0%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 73.0% of Pilot homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
All Points Broadband Fixed Wireless in Pilot, VA
Availability:
61.7%
Customer Rating:
(0)
Avg. Download Speed
18 Mbps
All Points Broadband offers Fixed Wireless service to 61.7% of Pilot homes. Across the city, All Points Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 18 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.1 Mbps throughout the city.
EarthLink Fixed Wireless in Pilot, VA
Availability:
32.4%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 32.4% of Pilot homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Pilot, VA
Availability:
32.4%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 32.4% of Pilot homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Pilot?
Shentel Cable in Pilot, VA
Availability:
28.3%
Customer Rating:
(24)
Avg. Download Speed
2,000 Mbps
Shentel offers Cable service to 28.3% of Pilot homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
XFINITY Cable in Pilot, VA
Availability:
1.7%
Customer Rating:
(2077)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Cable service to 1.7% of Pilot homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Pilot?
Citizens Telephone Cooperative DSL in Pilot, VA
Availability:
60.6%
Customer Rating:
(0)
Avg. Download Speed
38 Mbps
Citizens Telephone Cooperative offers DSL service to 60.6% of Pilot homes. Across the city, Citizens Telephone Cooperative DSL has speeds up to 38 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 7.3 Mbps throughout the city.
Internet in Pilot by Neighborhood and ZIP Code
Pilot has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Pilot
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Pilot
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 24138 | 1,629 | 84.1% | 967 Mbps | 4.4 | C | 27/100 |
How Pilot Compares to Nearby Places
The 10 places nearest to Pilot that have their own pages are all within 10 miles. Among them, Poff has the most homes with fiber (100.0%) and Christiansburg the fewest (28.8%); Pilot has 80.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Pilot (this page) | 1,969 | 80.7% | 1,192 Mbps | 4.6 | C+ | 23/100 |
| Christiansburg | 31,269 | 28.8% | 2,197 Mbps | 6.9 | B- | 56/100 |
| Floyd | 5,121 | 99.2% | 997 Mbps | 4.3 | C+ | 40/100 |
| Riner | 3,936 | 42.4% | 1,221 Mbps | 5.6 | C | 49/100 |
| Copper Hill | 2,338 | 100.0% | 1,264 Mbps | 5.6 | B | 21/100 |
| Shawsville | 2,239 | 88.1% | 1,884 Mbps | 5 | B- | 31/100 |
| Check | 1,090 | 100.0% | 1,000 Mbps | 4 | C+ | 46/100 |
| Poff | 1,077 | 100.0% | 1,000 Mbps | 4.4 | B- | 37/100 |
| Childress | 503 | 0.0% | 1,411 Mbps | 5.8 | C- | 44/100 |
| Simpsons | 490 | 100.0% | 1,000 Mbps | 4.8 | B- | 38/100 |
| Terrys Fork | 235 | 100.0% | 1,000 Mbps | 3.2 | C+ | 43/100 |
Who is the Fastest Internet Provider in Pilot?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Pilot
| Shentel | 2,000 |
|---|---|
| GigaBeam Networks | 2,000 |
| XFINITY from Comcast | 1,200 |
| Citizens Telephone Cooperative | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
| All Points Broadband | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Pilot. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Pilot Internet Providers
Based on 210 reviews from Virginia internet customers, AT&T is the best internet service provider for Pilot residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 73.0% coverage in Pilot.
At a national level, based on 4639 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Pilot Internet Providers
The table below shows average customer ratings from customers in Pilot, Virginia, and customers throughout the country.
| ISP / Tech Type | Pilot Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (6) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| GigaBeam Networks | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Pilot
Based on data reported by Pilot ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 2,000 Mbps in Pilot. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Pilot Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| GigaBeam Networks | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Pilot?
Of the providers in Pilot, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Pilot where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Pilot, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Pilot
| ISP / Tech Type | Pilot Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| GigaBeam Networks | (0) | (0) |  (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans | ||
| Citizens Telephone Cooperative | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Pilot?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Pilot is AT&T.
- The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Pilot is T-Mobile Home Internet.
- Viasat, Verizon, and HughesNet has the broadest coverage in Pilot, available to 90.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.