10 Best Internet Providers in Pinetops, NC
Find internet availability by address in Pinetops, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Pinetops ISP Report Card | Business Internet in Pinetops
| Pinetops ISP Report Card | B+ | |
| Download Speed for Most Households | 1,277 Mbps | |
| Number of Internet Service Providers | 10 | |
| Real Pinetops Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Pinetops has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pinetops.
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Pinetops has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pinetops.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Optimum
Connection
Customer Rating
Cable
ENC FastNet
Connection
Customer Rating
Fiber
Locality Networks
Connection
Customer Rating
Fiber
Above are the top 4 providers in Pinetops, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pinetops ratings may vary and are shown below.
Who is the Best Internet Provider in Pinetops, NC?
EarthLink is the best internet provider in Pinetops based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, EarthLink had the best reviews at the local, state, and national levels versus all available providers in Pinetops, making it a solid recommendation among providers with reviews. EarthLink is an option for 91.93% of the city.
or call 1-877-418-2092
The chart and table below show average customer ratings from customers in Pinetops, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Pinetops
Local, State, and National Ratings for all Pinetops Internet Providers
| ISP / Tech Type | Pinetops Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| Optimum | (0) | (11) | (246) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Locality Networks | (0) | (0) | (0) | View Plans | ||
| ENC FastNet | (0) | (0) | (0) | View Plans |
Based on 277 reviews from North Carolina internet customers, EarthLink is the best internet service provider for Pinetops residents. EarthLink was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in North Carolina, with 3.71 out of 5 stars and 5.5% coverage in Pinetops.
At a national level, based on 4035 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Pinetops?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Pinetops?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by EarthLink. On the other hand, based on data provided by the internet providers to the FCC, ENC FastNet, Locality Networks, and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Pinetops
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Brightspeed | 2,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Locality Networks | 1,000 Mbps | ||
| ENC FastNet | 1,000 Mbps | ||
| Optimum | 940 Mbps | ||
| Verizon | 300 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| US Cellular | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Pinetops
| ISP / Tech Type | Pinetops Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| Optimum | (0) | (11) | (246) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Locality Networks | (0) | (0) | (0) | View Plans | ||
| ENC FastNet | (0) | (0) | (0) | View Plans |
Based on data reported by Pinetops ISPs to the FCC, the fastest speeds in the city are available through ENC FastNet, Locality Networks, and Spectrum. These internet providers offer speeds up to 2,000 Mbps in Pinetops. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with EarthLink. This indicates EarthLink reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Pinetops?
North Carolina customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.11 out of 5, which is about average for the average across all internet providers in the country. Brightspeed is rated in second place for affordability by the company’s Pinetops customers with an average price rating of 3.64 out of 5.
The chart and graph below show how customers in Pinetops, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Pinetops
| ISP / Tech Type | Pinetops Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| Spectrum | (0) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Optimum | (0) | (11) | (246) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Locality Networks | (0) | (0) | (0) | View Plans | ||
| ENC FastNet | (0) | (0) | (0) | View Plans |
Pinetops Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pinetops below, including the metrics used and how Pinetops compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Pinetops | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Pinetops that have a Fiber internet connection available to their home. | 94.30% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,277 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Pinetops. | 7.0 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.3 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 86% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 79% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 66% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 66% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Pinetops ISP Report Card & Digital Connectivity Index
The ISP Report Card in Pinetops is B+, which is comparable to other cities. The local demand for broadband internet connectivity in Pinetops is high with a score of 35 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pinetops have done a poor job meeting the needs of its residents.
The Pinetops ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
79% of Pinetops households have an internet connection despite having 100.00% availability. 66% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 66% of households have a broadband connection such as fiber, cable or DSL available to their home, 66% subscribe to it. A moderate amount of Pinetops residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Pinetops?
- ISP Report Card: B-
- Digital Connectivity Index: 30 / 100
- ISP Report Card: B
- Digital Connectivity Index: 25 / 100
- ISP Report Card: B
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 42 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B
- Digital Connectivity Index: 31 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 8 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 27 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 33 / 100
How Much Speed does a Pinetops Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pinetops is 2.3, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Pinetops's average household income is $51,650 which is much lower than the North Carolina average of $80,144 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Pinetops also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 8% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Pinetops has a low need for internet connectivity and speeds.
Compared to the rest of the country, Pinetops households are much more technology-disengaged. 86% of households have some sort of computing device, 75% have desktops or laptops in the home, and 80% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Pinetops?
ENC FastNet Fiber in Pinetops, NC
ENC FastNet offers Fiber service to 53.2% of Pinetops homes. Across the city, ENC FastNet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Locality Networks Fiber in Pinetops, NC
Locality Networks offers Fiber service to 44.8% of Pinetops homes. Across the city, Locality Networks Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Pinetops, NC
Spectrum offers Fiber service to 31.8% of Pinetops homes. Across the city, Spectrum Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Brightspeed Fiber in Pinetops, NC
Brightspeed offers Fiber service to 31.2% of Pinetops homes. Across the city, Brightspeed Fiber has speeds up to 1,794 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 2,000, with an average of 1,793 Mbps throughout the city. Brightspeed Fiber is rated higher than other types of internet service available in Pinetops from Brightspeed in terms of customer satisfaction.
Which Cable Internet Providers are Available in Pinetops?
Optimum Cable in Pinetops, NC
Optimum offers Cable service to 61.6% of Pinetops homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Which DSL Internet Providers are Available in Pinetops?
Brightspeed DSL in Pinetops, NC
Brightspeed offers DSL service to 98.6% of Pinetops homes. Across the city, Brightspeed DSL has speeds up to 50 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.9 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Pinetops from Brightspeed in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Pinetops?
T-Mobile Home Internet Fixed Wireless in Pinetops, NC
T-Mobile Home Internet offers Fixed Wireless service to 97.7% of Pinetops homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 59 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
US Cellular Fixed Wireless in Pinetops, NC
US Cellular offers Fixed Wireless service to 93.9% of Pinetops homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 18 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.1 Mbps throughout the city.
EarthLink Fixed Wireless in Pinetops, NC
EarthLink offers Fixed Wireless service to 91.9% of Pinetops homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
AT&T Fixed Wireless in Pinetops, NC
AT&T offers Fixed Wireless service to 91.9% of Pinetops homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Verizon Fixed Wireless in Pinetops, NC
Verizon offers Fixed Wireless service to 5.4% of Pinetops homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Pinetops?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Pinetops is EarthLink.
- The fastest internet provider should be ENC FastNet, Locality Networks, and Spectrum. Considering speed for the money and reliability in speeds, EarthLink may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Pinetops is T-Mobile Home Internet.
- Viasat, HughesNet, and Brightspeed has the broadest coverage in Pinetops, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Pinetops compare to other cities with a similar population?
To see how Pinetops stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pinetops's B+ ISP Report Card and 35 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 31 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 80 / 100
- ISP Report Card: C
- Digital Connectivity Index: 50 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 32 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 36 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 87 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 68 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 39 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 71 / 100
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