Best Internet Providers in Prestonsburg, KY
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Prestonsburg, KY
Prestonsburg has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Prestonsburg.
Ranks compare Prestonsburg with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Prestonsburg, KY at a Glance
Prestonsburg Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
IMCTV
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Prestonsburg ratings may vary and are shown below.
Who is the Best Internet Provider in Prestonsburg, KY?
T-Mobile Home Internet is the best internet provider in Prestonsburg based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Prestonsburg, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 72.23% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Prestonsburg?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Prestonsburg
- Optimum - cable coverage map
- IMCTV - fiber coverage map
- IMCTV - cable coverage map
- Shentel - cable coverage map
- Foothills Communications - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Prestonsburg Compares to Places Its Size
Prestonsburg's report card score is in the bottom 15% and its connectivity index is in the bottom 36%.
| Measure | Prestonsburg | Rank among US towns of 1,000 to 9,999 people | Floyd County | Kentucky | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 28.7% | bottom 24% | 14.5% | 79.7% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,052 Mbps | bottom 38% | 1,076 Mbps | 2,777 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 3.6 | bottom 14% | 3.1 | 6.7 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 17% | 2.4 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 6% | bottom 26% | 5% | 10% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 92% | bottom 36% | 90% | 94% | 96% | 515 places at 100% |
| Homes with internet | 86% | bottom 38% | 86% | 89% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 71% | top 38% | 68% | 71% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 68% | bottom 29% | 62% | 74% | 81% | 12 places at 100% |
| Median household income | $42,956 | bottom 5% | $48,219 | $71,265 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 12% | bottom 47% | 14% | 15% | 16% | University Park, PA (95%) |
Fiber reaches 28.7% of homes in Prestonsburg, against 14.5% across Floyd County and 79.7% across Kentucky. Households in Prestonsburg are smaller than the US average (2.2 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $42,956 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Prestonsburg
Which Fiber Internet Providers are Available in Prestonsburg?
IMCTV Fiber in Prestonsburg, KY
Availability:
23.4%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
IMCTV offers Fiber service to 23.4% of Prestonsburg homes. Across the city, IMCTV Fiber has speeds up to 1,000 Mbps
Foothills Communications Fiber in Prestonsburg, KY
Availability:
5.4%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Foothills Communications offers Fiber service to 5.4% of Prestonsburg homes. Across the city, Foothills Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Prestonsburg?
T-Mobile Home Internet Fixed Wireless in Prestonsburg, KY
Availability:
72.2%
Customer Rating:
(342)
Avg. Download Speed
48 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 72.2% of Prestonsburg homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.2 Mbps throughout the city.
EarthLink Fixed Wireless in Prestonsburg, KY
Availability:
39.0%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 39.0% of Prestonsburg homes. Across the city, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in Prestonsburg, KY
Availability:
39.0%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 39.0% of Prestonsburg homes. Across the city, AT&T Fixed Wireless has speeds up to 25 Mbps
Which Cable Internet Providers are Available in Prestonsburg?
Optimum Cable in Prestonsburg, KY
Availability:
86.0%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 86.0% of Prestonsburg homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
IMCTV Cable in Prestonsburg, KY
Availability:
20.6%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
IMCTV offers Cable service to 20.6% of Prestonsburg homes. Across the city, IMCTV Cable has speeds up to 1,000 Mbps
Shentel Cable in Prestonsburg, KY
Availability:
8.2%
Customer Rating:
(24)
Avg. Download Speed
2,000 Mbps
Shentel offers Cable service to 8.2% of Prestonsburg homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Prestonsburg?
EarthLink DSL in Prestonsburg, KY
Availability:
29.2%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 29.2% of Prestonsburg homes. Across the city, EarthLink DSL has speeds up to 10 Mbps
AT&T DSL in Prestonsburg, KY
Availability:
29.2%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 29.2% of Prestonsburg homes. Across the city, AT&T DSL has speeds up to 10 Mbps
Internet in Prestonsburg by Neighborhood and ZIP Code
Prestonsburg has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Prestonsburg
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Prestonsburg
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 41653 | 10,567 | 26.6% | 1,086 Mbps | 3.7 | D+ | 38/100 |
How Prestonsburg Compares to Nearby Places
The 10 places nearest to Prestonsburg that have their own pages are all within 8 miles. Among them, Van Lear has the most homes with fiber (100.0%) and Martin the fewest (0.0%); Prestonsburg has 28.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Prestonsburg (this page) | 8,906 | 28.7% | 1,052 Mbps | 3.6 | D+ | 40/100 |
| Martin | 2,003 | 0.0% | 1,000 Mbps | 2.6 | D- | 13/100 |
| East Point | 1,802 | 20.0% | 1,947 Mbps | 3.9 | C- | 63/100 |
| Van Lear | 1,323 | 100.0% | 1,986 Mbps | 4 | B | 38/100 |
| Auxier | 1,009 | 11.0% | 1,974 Mbps | 4 | C- | 54/100 |
| Allen | 742 | 0.0% | 1,000 Mbps | 3.8 | D | 25/100 |
| Blue River | 711 | 0.0% | 994 Mbps | 3 | D- | 17/100 |
| Endicott | 565 | 1.1% | 975 Mbps | 4.5 | D+ | 41/100 |
| David | 554 | 0.0% | 1,000 Mbps | 1.6 | D- | 10/100 |
| Dwale | 248 | 0.0% | 1,000 Mbps | 3.7 | D | 41/100 |
| Lancer | 68 | 0.0% | 940 Mbps | 3.8 | D- | 45/100 |
Who is the Fastest Internet Provider in Prestonsburg?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, IMCTV should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Prestonsburg
| Shentel | 2,000 |
|---|---|
| IMCTV | 1,000 |
| Foothills Communications | 1,000 |
| Optimum | 940 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Prestonsburg. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Prestonsburg Internet Providers
Based on 33 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Prestonsburg residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. IMCTV wins for second-place in Kentucky, with 5.00 out of 5 stars and 39.9% coverage in Prestonsburg.
At a national level, based on 1729 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Prestonsburg Internet Providers
The table below shows average customer ratings from customers in Prestonsburg, Kentucky, and customers throughout the country.
| ISP / Tech Type | Prestonsburg Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Foothills Communications |  (0) | (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| IMCTV | (0) | (1) | (2) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Shentel | (0) | (1) | (35) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Optimum | (1) |  (2) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Prestonsburg
Based on data reported by Prestonsburg ISPs to the FCC, the fastest speeds in the city are available through IMCTV. The company offers speeds up to 1,000 Mbps in Prestonsburg. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Prestonsburg Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Foothills Communications | (0) |  (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| IMCTV | (0) | (1) | (2) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Shentel | (0) | (1) | (35) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Optimum | (1) | (2) | (279) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Prestonsburg?
Of the providers in Prestonsburg, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Prestonsburg where enough of them have reviewed a provider, otherwise across Kentucky or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.80 out of 5 for price, which is much higher than the average across all internet providers in the country. IMCTV is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Prestonsburg, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Prestonsburg
| ISP / Tech Type | Prestonsburg Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| IMCTV | (0) | (1) | (2) | View Plans | ||
| Foothills Communications | (0) | (5) | (5) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Shentel | (0) | (1) | (35) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Optimum | (1) | (2) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Kentucky
Customer Reviews
A Magnolia, KY Customer
SCRTC Fiber
June 01, 2026 I’ve been impressed with SCRTC’s fiber internet. They offer symmetrical speeds, which is great for things like remote work (which I do), video gaming, or big uploads. Plans go up to 5 Gbps, and pricing is pretty reasonable considering it’s unlimited and super low-latency (I’m seeing like 5 ms pings). They’re part of the Smart Rural Community program, which basically means they’ve invested in solid infrastructure for in remote areas. I'd generally say it’s super reliable, and their tech support has been responsive when needed. I haven't had any outages in the 2 years I've been living here. If you’re in an area where SCRTC fiber is available, it’s probably one of the best options you’ve got. Definitely better than any DSL or cable alternative, especially in rural Kentucky.
dan m
Spectrum Cable
May 31, 2026 spectrum internet is a little over priced for what you get. the service is fine, but could be faster. the main problems ive had with spectrum have been their customer support, which is usually slow or just incompetent. if prices were lower this would be not a problem.
Jen L.
Spectrum Cable
May 22, 2026 My husband works for Spectrum's design office and our internet is free. I work from home and am able to connect flawlessly while my kids stream tv and play games. I appreciate the app that accompanies the service, as I recieve outage alerts and bill reminders. Any time we have had an issue, I have had a quick response from customer service or my app alerts me of a service disruption. Overall I am very pleased with the quality of our internet service and responsiveness of the provider.
Susan P.
AT&T DSL
May 19, 2026 My internet provider still gave me a substantial discount as I am a senior citizen. Even though the funding from the government ran out they covered me with quite a benefit. I need to cll them though as someone from Comcast stating representing ATT tried to rip me off to continue my current low price.
Scott G.
Windstream Fiber
May 02, 2026 I left Windstream DSL for two years for cable from Cox. Cox raised their prices so I went back to windstream and they then had fiber internet. Their service has been better since I came back.
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Which ISP Should You Choose in Prestonsburg?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Prestonsburg is T-Mobile Home Internet.
- The fastest internet provider should be IMCTV. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Prestonsburg is T-Mobile Home Internet.
- Viasat, Optimum, and HughesNet has the broadest coverage in Prestonsburg, available to 86.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.