Best Internet Providers in Richland, WA
All 13 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Richland, WA
Richland has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Richland.
Ranks compare Richland with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Richland, WA at a Glance
Richland Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Ziply
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
xyTel
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Richland ratings may vary and are shown below.
Who is the Best Internet Provider in Richland, WA?
T-Mobile Home Internet is the best internet provider in Richland based on Washington customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Richland, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 89.80% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Richland?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Richland
- Ziply - fiber coverage map
- Spectrum - cable coverage map
- Wi-Fiber - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- PocketiNet - fixed wireless coverage map
- Spectrum - fiber coverage map
- Advanced High Speed Internet - fixed wireless coverage map
- xyTel - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Ziply - dsl coverage map
- Ziply - fixed wireless coverage map
- Rebus Communications - fixed wireless coverage map
- Pacific Independent Technology Alliance - fixed wireless coverage map
- CenturyLink - dsl coverage map
How Richland Compares to Places Its Size
Richland's report card score is tied 226th of 749 and its connectivity index is tied 330th of 749.
| Measure | Richland | Rank among US small cities (50,000 to 99,999 people) | Benton County | Washington | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 71.3% | Tied 474th of 749 | 63.4% | 53.5% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 4,397 Mbps | 242nd of 749 | 3,837 Mbps | 2,784 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 9.3 | Tied 71st of 749 | 8.9 | 6.5 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 361st of 749 | 2.8 | 2.6 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 16% | Tied 291st of 749 | 13% | 19% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 97% | Tied 281st of 749 | 96% | 97% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 93% | Tied 356th of 749 | 92% | 94% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 82% | Tied 281st of 749 | 78% | 80% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 88% | Tied 228th of 749 | 85% | 86% | 81% | Sammamish, WA (99%) |
| Median household income | $113,408 | 222nd of 749 | $99,851 | $109,860 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 16% | Tied 297th of 749 | 16% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 71.3% of homes in Richland, against 63.4% across Benton County and 53.5% across Washington. Households in Richland are smaller than the US average (2.6 people against 2.7); 16% of workers work from home (US 15%); and the median household income is $113,408 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Richland
Which Fiber Internet Providers are Available in Richland?
Ziply Fiber in Richland, WA
Availability:
69.0%
Customer Rating:
(60)
Avg. Download Speed
5,917 Mbps
Ziply offers Fiber service to 69.0% of Richland homes. Across the city, Ziply Fiber has speeds up to 5,917 Mbps, with speeds from 1,000 Mpbs up to 6,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Ziply Fiber. Ziply Fiber is rated about the same as other types of internet service available in Richland from Ziply in terms of customer satisfaction.
Spectrum Fiber in Richland, WA
Availability:
11.1%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 11.1% of Richland homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Richland?
PocketiNet Fixed Wireless in Richland, WA
Availability:
99.4%
Customer Rating:
(0)
Avg. Download Speed
196 Mbps
PocketiNet offers Fixed Wireless service to 99.4% of Richland homes. Across the city, PocketiNet Fixed Wireless is the only type of service available from the company, with speeds up to 196 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 50, with an average of 49 Mbps throughout the city.
xyTel Fixed Wireless in Richland, WA
Availability:
99.3%
Customer Rating:
(0)
Avg. Download Speed
82 Mbps
xyTel offers Fixed Wireless service to 99.3% of Richland homes. Across the city, xyTel Fixed Wireless is the only type of service available from the company, with speeds up to 82 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 20, with an average of 18 Mbps throughout the city.
Verizon Fixed Wireless in Richland, WA
Availability:
94.8%
Customer Rating:
(362)
Avg. Download Speed
211 Mbps
Verizon offers Fixed Wireless service to 94.8% of Richland homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 211 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
Wi-Fiber Fixed Wireless in Richland, WA
Availability:
93.7%
Customer Rating:
(0)
Avg. Download Speed
358 Mbps
Wi-Fiber offers Fixed Wireless service to 93.7% of Richland homes. Across the city, Wi-Fiber Fixed Wireless is the only type of service available from the company, with speeds up to 358 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 285, with an average of 199 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Richland, WA
Availability:
89.8%
Customer Rating:
(342)
Avg. Download Speed
69 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.8% of Richland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 69 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
EarthLink Fixed Wireless in Richland, WA
Availability:
77.5%
Customer Rating:
(4)
Avg. Download Speed
50 Mbps
EarthLink offers Fixed Wireless service to 77.5% of Richland homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.7 Mbps throughout the city.
AT&T Fixed Wireless in Richland, WA
Availability:
77.5%
Customer Rating:
(205)
Avg. Download Speed
50 Mbps
AT&T offers Fixed Wireless service to 77.5% of Richland homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.7 Mbps throughout the city.
Advanced High Speed Internet Fixed Wireless in Richland, WA
Availability:
69.3%
Customer Rating:
(1)
Avg. Download Speed
145 Mbps
Advanced High Speed Internet offers Fixed Wireless service to 69.3% of Richland homes. Across the city, Advanced High Speed Internet Fixed Wireless is the only type of service available from the company, with speeds up to 145 Mbps, with speeds from 100 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 500, with an average of 74 Mbps throughout the city.
Ziply Fixed Wireless in Richland, WA
Availability:
33.5%
Customer Rating:
(1)
Avg. Download Speed
11 Mbps
Ziply offers Fixed Wireless service to 33.5% of Richland homes. Across the city, Ziply Fixed Wireless has speeds up to 11 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 1.1 Mbps throughout the city.
Rebus Communications Fixed Wireless in Richland, WA
Availability:
3.0%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Rebus Communications offers Fixed Wireless service to 3.0% of Richland homes. Across the city, Rebus Communications Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Pacific Independent Technology Alliance Fixed Wireless in Richland, WA
Availability:
2.1%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Pacific Independent Technology Alliance offers Fixed Wireless service to 2.1% of Richland homes. Across the city, Pacific Independent Technology Alliance Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
Which Cable Internet Providers are Available in Richland?
Spectrum Cable in Richland, WA
Availability:
96.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 96.7% of Richland homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Richland?
Ziply DSL in Richland, WA
Availability:
6.6%
Customer Rating:
(11)
Avg. Download Speed
74 Mbps
Ziply offers DSL service to 6.6% of Richland homes. Across the city, Ziply DSL has speeds up to 74 Mbps, with speeds from 25 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 7.0, with an average of 4.0 Mbps throughout the city. Ziply DSL is rated higher than other types of internet service available in Richland from Ziply in terms of customer satisfaction.
CenturyLink DSL in Richland, WA
Availability:
1.4%
Customer Rating:
(120)
Avg. Download Speed
39 Mbps
CenturyLink offers DSL service to 1.4% of Richland homes. Across the city, CenturyLink DSL is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 50, with an average of 15 Mbps throughout the city.
Internet in Richland by Neighborhood and ZIP Code
Fiber reaches from 17.8% of homes in North Richland to 99.0% in Gold Coast. Each row links to that place’s page.
Neighborhoods in Richland
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Gold Coast | 4,135 | 99.0% | 5,948 Mbps | 8.9 | A | 45/100 |
| Keene Valley | 3,947 | 88.9% | 5,446 Mbps | 10.1 | A- | 86/100 |
| Stevens Triangle | 3,899 | 50.0% | 3,014 Mbps | 7.8 | B | 64/100 |
| North Richland | 3,656 | 17.8% | 1,715 Mbps | 7.4 | C+ | 75/100 |
| Meadow Springs | 3,587 | 43.5% | 3,176 Mbps | 10.5 | B | 74/100 |
ZIP codes in Richland
How Richland Compares to Nearby Places
The 10 places nearest to Richland that have their own pages are all within 22 miles. Among them, Kennewick has the most homes with fiber (72.3%) and Whitstran the fewest (0.0%); Richland has 71.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Richland (this page) | 60,763 | 71.3% | 4,397 Mbps | 9.3 | B+ | 75/100 |
| Kennewick | 95,818 | 72.3% | 4,338 Mbps | 8.9 | B+ | 73/100 |
| Pasco | 82,768 | 41.8% | 1,862 Mbps | 8.5 | B- | 75/100 |
| West Richland | 21,144 | 60.2% | 3,864 Mbps | 9.2 | B+ | 84/100 |
| Benton City | 8,902 | 29.0% | 1,193 Mbps | 8 | C+ | 59/100 |
| Finley | 6,254 | 2.2% | 1,001 Mbps | 8.8 | C+ | 69/100 |
| Burbank | 4,130 | 36.5% | 951 Mbps | 9.6 | C+ | 60/100 |
| Kiona | 1,254 | 17.5% | 755 Mbps | 7.9 | C | 56/100 |
| Eltopia | 1,116 | 1.4% | 256 Mbps | 6.3 | D+ | 44/100 |
| Whitstran | 1,053 | 0.0% | 498 Mbps | 6 | D+ | 31/100 |
| Wallula Junction | 52 | 3.9% | 149 Mbps | 3.3 | D- | 54/100 |
Who is the Fastest Internet Provider in Richland?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Ziply.
Data Reported to FCC by ISPs: Average Maximum Available in Richland
| Ziply | 6,000 |
|---|---|
| xyTel | 1,000 |
| Spectrum | 1,000 |
| CenturyLink | 1,000 |
| Wi-Fiber | 500 |
| Advanced High Speed Internet | 500 |
| Verizon | 300 |
| PocketiNet | 200 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Rebus Communications | 100 |
| Pacific Independent Technology Alliance | 50 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Richland. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Richland Internet Providers
Based on 91 reviews from Washington internet customers, T-Mobile Home Internet is the best internet service provider for Richland residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Advanced High Speed Internet wins for second-place in Washington, with 5.00 out of 5 stars and 69.3% coverage in Richland.
At a national level, based on 4429 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Richland Internet Providers
The table below shows average customer ratings from customers in Richland, Washington, and customers throughout the country.
| ISP / Tech Type | Richland Overall | Washington Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Advanced High Speed Internet | (0) | (1) | (1) | View Plans | ||
| Ziply | (0) | (33) | (72) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| AT&T | (0) | (1) | (1051) | View Plans | ||
| Spectrum | (0) | (11) | (1949) | View Plans | ||
| CenturyLink | (0) | (24) | (183) | View Plans | ||
| HughesNet | (0) |  (2) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Pacific Independent Technology Alliance | (0) | (0) | (0) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| Rebus Communications | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Richland
Based on data reported by Richland ISPs to the FCC, the fastest speeds in the city are available through Ziply. The company offers speeds up to 6,000 Mbps in Richland. Therefore, the average customer can get up to 5,084 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Ziply. This indicates Ziply reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Richland Speed | Washington Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Ziply | (0) | (33) | (72) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Advanced High Speed Internet | (0) | (1) | (1) | View Plans | ||
| Spectrum | (0) | (11) | (1949) | View Plans | ||
| AT&T | (0) | (1) | (1051) | View Plans | ||
| CenturyLink | (0) | (24) | (183) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Pacific Independent Technology Alliance | (0) | (0) | (0) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| Rebus Communications | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Richland?
Of the providers in Richland, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Richland where enough of them have reviewed a provider, otherwise across Washington or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.86 out of 5 for price, which is similar to the average across all internet providers in the country. Advanced High Speed Internet is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Richland, Washington, and the United States rated the affordability of their internet service.
Rated Affordability in Richland
| ISP / Tech Type | Richland Affordability | Washington Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Advanced High Speed Internet | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| CenturyLink | (0) | (24) | (183) | View Plans | ||
| AT&T | (0) |  (1) | (1051) | View Plans | ||
| Ziply | (0) | (33) | (72) | View Plans | ||
| Spectrum | (0) | (11) | (1949) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Pacific Independent Technology Alliance | (0) | (0) | (0) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| Rebus Communications | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Washington
Customer Reviews
ISPReports User
HughesNet Satellite
August 05, 2026 ### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.
A Mukilteo, WA Customer
XFINITY Cable
June 15, 2026 My internet provider and has consistently provided me with fast speeds. I never have a problem with down loads or streaming. In addition there is never any down time. Even during occasional outages there is always communications from the company. In a short period of time the system is always back up and running.
A Pullman, WA Customer
Ziply Fiber
June 07, 2026 A Tacoma, WA Customer
T-Mobile Home Internet Fixed Wireless
May 16, 2026 I found T-Mobile home internet this year after many years of dissatisfaction with Comcast/Xfinity. So far, it has been a superior service for less money. We've had a couple of blips here and there, but resolved quickly with resetting the wireless router. The router plus 1 booster handles a whole house with about 10 continuously connected devices.
A Walla Walla, WA Customer
Spectrum Cable
May 11, 2026 My internet provider has done exactly what I expected. The outages have been minimal and short in nature. I've never had a major complaint. When a competitor came in with a way lower offer in our neighborhood, I was going to switch and Spectrum essentially sliced my bill in half just like that. I didn't even raise a stink, they just offered it right away. Great customer service and I'm totally fine with the speed they provide, since we're not very "active" internet users.
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Which ISP Should You Choose in Richland?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Richland is T-Mobile Home Internet.
- The fastest internet provider should be Ziply. Considering speed for the money and reliability in speeds, Ziply may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Richland is T-Mobile Home Internet.
- Viasat, PocketiNet, and HughesNet has the broadest coverage in Richland, available to 99.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.