13 Best Internet Providers in West Richland, WA
Find internet availability by address in West Richland, WA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | West Richland ISP Report Card | Business Internet in West Richland
| West Richland ISP Report Card | B+ | |
| Download Speed for Most Households | 3,692 Mbps | |
| Number of Internet Service Providers | 13 | |
| Real West Richland Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
West Richland has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Richland.
West Richland overview
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West Richland has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Richland.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Ziply
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in West Richland, WA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Richland ratings may vary and are shown below.
Who is the Best Internet Provider in West Richland, WA?
Ziply is the highest-rated internet provider in West Richland based on 58 Washington customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in West Richland, Washington, and customers throughout the country.
Top Rated Internet Providers in West Richland
Local, State, and National Ratings for all West Richland Internet Providers
| ISP / Tech Type | West Richland Overall | Washington Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Ziply | (2) | (30) | (60) | View Plans | ||
| Advanced High Speed Internet | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (1) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (284) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Spectrum | (0) | (9) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Neubeam | (0) | (0) | (0) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| Pacific Independent Technology Alliance | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans |
Based on 58 reviews from Washington internet customers, Ziply is the best internet service provider for West Richland residents. Ziply was rated at an average of 3.80 out of 5 in our report for overall customer satisfaction. Advanced High Speed Internet wins for second-place in Washington, with 5.00 out of 5 stars and 97.6% coverage in West Richland.
At a national level, based on 3951 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in West Richland?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in West Richland?
Based on both FCC data and unbiased customer ratings in West Richland, the fastest internet in the city comes from Ziply.
Data Reported to FCC by ISPs: Average Maximum Available in West Richland
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Ziply | 6,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Wi-Fiber | 500 Mbps | ||
| Advanced High Speed Internet | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| PocketiNet | 200 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| US Cellular | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| xyTel | 100 Mbps | ||
| Pacific Independent Technology Alliance | 50 Mbps | ||
| HughesNet | 25 Mbps | ||
| Neubeam | 10 Mbps |
Customer Ratings for Internet Provider Speeds in West Richland
| ISP / Tech Type | West Richland Speed | Washington Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Ziply | (2) | (30) | (60) | View Plans | ||
| Advanced High Speed Internet | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| AT&T | (0) | (1) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (284) | View Plans | ||
| Spectrum | (0) | (9) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Neubeam | (0) | (0) | (0) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| Pacific Independent Technology Alliance | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans |
Based on data reported by West Richland ISPs to the FCC, the fastest speeds in the city are available through Ziply. The company offers speeds up to 6,000 Mbps in West Richland. Therefore, the average customer can get up to 3,513 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Ziply. This indicates Ziply reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in West Richland?
Washington customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 3.91 out of 5, which is similar to the average across all internet providers in the country. Advanced High Speed Internet is rated in second place for affordability by the company’s West Richland customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in West Richland, Washington, and the United States rated the affordability of their internet service.
Rated Affordability in West Richland
| ISP / Tech Type | West Richland Affordability | Washington Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Ziply | (2) | (30) | (60) | View Plans | ||
| Advanced High Speed Internet | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (284) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Spectrum | (0) | (9) | (1738) | View Plans | ||
| AT&T | (0) | (1) | (924) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Neubeam | (0) | (0) | (0) | View Plans | ||
| xyTel | (0) | (0) | (0) | View Plans | ||
| Pacific Independent Technology Alliance | (0) | (0) | (0) | View Plans | ||
| PocketiNet | (0) | (0) | (0) | View Plans | ||
| Wi-Fiber | (0) | (0) | (0) | View Plans |
West Richland Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Richland below, including the metrics used and how West Richland compares to the rest of Washington and nation.
| Metric
(hover for details)
|
West Richland | Washington | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in West Richland that have a Fiber internet connection available to their home. | 55.76% | 51.43% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,692 Mbps | 2,720 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for West Richland. | 9.6 | 6.5 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.1 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 16% | 17% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 97% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 95% | 93% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 79% | 80% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 79% | 81% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
West Richland ISP Report Card & Digital Connectivity Index
The ISP Report Card in West Richland is B+, which is better than other cities. The local demand for broadband internet connectivity in West Richland is high with a score of 84 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Richland have done a great job meeting the needs of its residents.
The West Richland ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
95% of West Richland households have an internet connection despite having 99.73% availability. 79% of households have fiber, cable, or DSL, 10% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 79% of households have a broadband connection such as fiber, cable or DSL available to their home, 79% subscribe to it. A large amount of West Richland residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to West Richland?
- ISP Report Card: B+
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 63 / 100
- ISP Report Card: C
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 75 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C
- Digital Connectivity Index: 76 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 52 / 100
How Much Speed does a West Richland Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Richland is 3.1, which is larger than the Washington average of 2.6 and larger than the national average of 2.7. West Richland’s average household income is $126,173 which is much higher than the Washington average of $106,027 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
West Richland also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the Washington average of 15%. Additionally, 16% of residents work from home, which is lower than the 17% of residents in Washington who work from home. This and other factors you can see above show us that the community of West Richland has a very high need for internet connectivity and speeds.
Compared to the rest of the country, West Richland households are much more technology-engaged. 98% of households have some sort of computing device, 90% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in West Richland?
Ziply Fiber in West Richland, WA
Ziply offers Fiber service to 54.3% of West Richland homes. Across the city, Ziply Fiber has speeds up to 6,000 Mbps
Spectrum Fiber in West Richland, WA
Spectrum offers Fiber service to 6.9% of West Richland homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in West Richland?
Spectrum Cable in West Richland, WA
Spectrum offers Cable service to 92.9% of West Richland homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in West Richland?
Ziply DSL in West Richland, WA
Ziply offers DSL service to 64.2% of West Richland homes. Across the city, Ziply DSL has speeds up to 16 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.3 Mbps throughout the city. Ziply DSL is rated lower than other types of internet service available in West Richland from Ziply in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in West Richland?
xyTel Fixed Wireless in West Richland, WA
xyTel offers Fixed Wireless service to 99.7% of West Richland homes. Across the city, xyTel Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 20, with an average of 11 Mbps throughout the city.
US Cellular Fixed Wireless in West Richland, WA
US Cellular offers Fixed Wireless service to 99.7% of West Richland homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 86 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 17 Mbps throughout the city.
PocketiNet Fixed Wireless in West Richland, WA
PocketiNet offers Fixed Wireless service to 98.7% of West Richland homes. Across the city, PocketiNet Fixed Wireless is the only type of service available from the company, with speeds up to 200 Mbps, with speeds from 25 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 8.0 and as high as 50, with an average of 50 Mbps throughout the city.
Advanced High Speed Internet Fixed Wireless in West Richland, WA
Advanced High Speed Internet offers Fixed Wireless service to 97.6% of West Richland homes. Across the city, Advanced High Speed Internet Fixed Wireless is the only type of service available from the company, with speeds up to 247 Mbps, with speeds from 100 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 500, with an average of 157 Mbps throughout the city.
Wi-Fiber Fixed Wireless in West Richland, WA
Wi-Fiber offers Fixed Wireless service to 92.9% of West Richland homes. Across the city, Wi-Fiber Fixed Wireless is the only type of service available from the company, with speeds up to 239 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 285, with an average of 102 Mbps throughout the city.
EarthLink Fixed Wireless in West Richland, WA
EarthLink offers Fixed Wireless service to 64.5% of West Richland homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.7 Mbps throughout the city.
AT&T Fixed Wireless in West Richland, WA
AT&T offers Fixed Wireless service to 64.5% of West Richland homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.7 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in West Richland, WA
T-Mobile Home Internet offers Fixed Wireless service to 54.6% of West Richland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 45 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.5 Mbps throughout the city.
Pacific Independent Technology Alliance Fixed Wireless in West Richland, WA
Pacific Independent Technology Alliance offers Fixed Wireless service to 32.8% of West Richland homes. Across the city, Pacific Independent Technology Alliance Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
Verizon Fixed Wireless in West Richland, WA
Verizon offers Fixed Wireless service to 28.8% of West Richland homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Neubeam Fixed Wireless in West Richland, WA
Neubeam offers Fixed Wireless service to 1.6% of West Richland homes. Across the city, Neubeam Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Which ISP Should You Choose in West Richland?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in West Richland is Ziply.
- The fastest internet provider should be Ziply. Considering speed for the money and reliability in speeds, Ziply may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in West Richland is T-Mobile Home Internet.
- xyTel, Viasat, and HughesNet has the broadest coverage in West Richland, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does West Richland compare to other cities with a similar population?
To see how West Richland stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Richland’s B+ ISP Report Card and 84 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 57 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: A
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 85 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B
- Digital Connectivity Index: 96 / 100
- ISP Report Card: C
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B
- Digital Connectivity Index: 48 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Washington
Customer Reviews
ISPReports User
HughesNet Satellite
August 05, 2026 ### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.
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Steven T.
T-Mobile Home Internet Fixed Wireless
March 06, 2026 Overall, T-Mobile’s WiFi service is generally reliable. Download/upload speeds are typically 250/20 or so. Thus, speeds are not bad but not lightening fast. During busy times your speeds will be significantly slower.
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Dev A.
XFINITY Cable
February 28, 2026 I wish I had good things to say about xfinity. But this morning I literally had my 7th chat with them about the same issue. I have been all but begging them to remove "flex" which is a supposedly free add-on streaming service. I was charged once for them, asked them to remove it, they said it was removed. Since then I have spent the following year and a half trying to deal with the equipment fee. (I've never had any equipment.) and to have it removed from my bill as it STILL shows. I was assured this morning by the 2nd person I had on chat that it had been escalated (the first person suddenly disconnected when I asked what assurances I had that the issue was resolved, leaving me to have to start all over with 2nd rep). By the end of the chat she told me it was done. I am not holding my breath. This is typical for any issue I've had with xfinity. From service that drops to issues with coverage in my small apartment, to going with a package that includes free pods that will extend coverage only to find out that I only get free pods IF the test they run shows I need them (it didn't), you would think customer service might be doing their best to please their customers. They're not. If I could leave easily, I would but apparently this is the best service in my area.
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Patricia V
Quantum Fiber
February 22, 2026 I am overall satisfied with the service provided by Quantum and am very happy with the price, it's a third of the price we were paying our previous provider. However, there have been several times when our internet service has gone down and I find it hard to get information on why or what is happening. There is an outage map on their website but it doesn't give detailed information like how long the service interruption is expected to last. There has been just one time that service was down for several days, and they did offer a credit for the following month's service charge which I very much appreciated. Despite the outages we've experienced I definitely prefer the fiber optic service because it's much faster than cable and we get better wifi service throughout our entire two story house.
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A Leavenworth, WA Customer
LocalTel Fiber
February 16, 2026 More
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