Best Internet Providers in Richmond, KY
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Richmond, KY
Richmond has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Richmond.
Ranks compare Richmond with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Richmond, KY at a Glance
Richmond Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Metronet
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Richmond ratings may vary and are shown below.
Who is the Best Internet Provider in Richmond, KY?
Spectrum is the highest-rated internet provider in Richmond based on 128 Kentucky customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Richmond?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Richmond
- Metronet - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Windstream - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Windstream - dsl coverage map
- BridgeMAXX - fixed wireless coverage map
How Richmond Compares to Places Its Size
Richmond's report card score is tied 182nd of 749 and its connectivity index is tied 643rd of 749.
| Measure | Richmond | Rank among US small cities (50,000 to 99,999 people) | Madison County | Kentucky | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 85.5% | Tied 323rd of 749 | 88.0% | 79.7% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 4,321 Mbps | 255th of 749 | 4,275 Mbps | 2,777 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 8.4 | Tied 184th of 749 | 7.9 | 6.7 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | Tied 561st of 749 | 2.5 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 9% | Tied 602nd of 749 | 10% | 10% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 96% | Tied 431st of 749 | 95% | 94% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 90% | Tied 561st of 749 | 89% | 89% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 72% | Tied 611th of 749 | 70% | 71% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 78% | Tied 534th of 749 | 78% | 74% | 81% | Sammamish, WA (99%) |
| Median household income | $71,403 | 579th of 749 | $72,302 | $71,265 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 21% | Tied 50th of 749 | 19% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 85.5% of homes in Richmond, against 88.0% across Madison County and 79.7% across Kentucky. Households in Richmond are smaller than the US average (2.4 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $71,403 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Richmond
Which Fiber Internet Providers are Available in Richmond?
Metronet Fiber in Richmond, KY
Availability:
66.9%
Customer Rating:
(74)
Avg. Download Speed
5,120 Mbps
Metronet offers Fiber service to 66.9% of Richmond homes. Across the city, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
EarthLink Fiber in Richmond, KY
Availability:
66.0%
Customer Rating:
(6)
Avg. Download Speed
4,572 Mbps
EarthLink offers Fiber service to 66.0% of Richmond homes. Across the city, EarthLink Fiber has speeds up to 4,572 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Richmond from EarthLink in terms of customer satisfaction.
AT&T Fiber in Richmond, KY
Availability:
66.0%
Customer Rating:
(542)
Avg. Download Speed
4,572 Mbps
AT&T offers Fiber service to 66.0% of Richmond homes. Across the city, AT&T Fiber has speeds up to 4,572 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Richmond from AT&T in terms of customer satisfaction.
Spectrum Fiber in Richmond, KY
Availability:
23.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 23.2% of Richmond homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Windstream Fiber in Richmond, KY
Availability:
2.0%
Customer Rating:
(40)
Avg. Download Speed
2,000 Mbps
Windstream offers Fiber service to 2.0% of Richmond homes. Across the city, Windstream Fiber has speeds up to 2,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Richmond?
Verizon Fixed Wireless in Richmond, KY
Availability:
92.5%
Customer Rating:
(362)
Avg. Download Speed
275 Mbps
Verizon offers Fixed Wireless service to 92.5% of Richmond homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 275 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Richmond, KY
Availability:
92.0%
Customer Rating:
(342)
Avg. Download Speed
58 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 92.0% of Richmond homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
EarthLink Fixed Wireless in Richmond, KY
Availability:
90.9%
Customer Rating:
(4)
Avg. Download Speed
52 Mbps
EarthLink offers Fixed Wireless service to 90.9% of Richmond homes. Across the city, EarthLink Fixed Wireless has speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.1 Mbps throughout the city.
AT&T Fixed Wireless in Richmond, KY
Availability:
90.9%
Customer Rating:
(205)
Avg. Download Speed
52 Mbps
AT&T offers Fixed Wireless service to 90.9% of Richmond homes. Across the city, AT&T Fixed Wireless has speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.1 Mbps throughout the city.
BridgeMAXX Fixed Wireless in Richmond, KY
Availability:
2.3%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
BridgeMAXX offers Fixed Wireless service to 2.3% of Richmond homes. Across the city, BridgeMAXX Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Which Cable Internet Providers are Available in Richmond?
Spectrum Cable in Richmond, KY
Availability:
90.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 90.3% of Richmond homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Richmond?
EarthLink DSL in Richmond, KY
Availability:
58.7%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 58.7% of Richmond homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Richmond from EarthLink in terms of customer satisfaction.
AT&T DSL in Richmond, KY
Availability:
58.7%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 58.7% of Richmond homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Richmond from AT&T in terms of customer satisfaction.
Windstream DSL in Richmond, KY
Availability:
2.6%
Customer Rating:
(52)
Avg. Download Speed
97 Mbps
Windstream offers DSL service to 2.6% of Richmond homes. Across the city, Windstream DSL has speeds up to 97 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 18 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Richmond from Windstream in terms of customer satisfaction.
Internet in Richmond by Neighborhood and ZIP Code
Richmond has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Richmond
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Richmond
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 40475 | 62,528 | 85.7% | 4,157 Mbps | 8.3 | B+ | 54/100 |
How Richmond Compares to Nearby Places
The 10 places nearest to Richmond that have their own pages are all within 8 miles. Among them, Whites has the most homes with fiber (100.0%) and Duncanon the fewest (65.4%); Richmond has 85.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Richmond (this page) | 55,260 | 85.5% | 4,321 Mbps | 8.4 | B+ | 54/100 |
| Redhouse | 1,538 | 89.0% | 3,162 Mbps | 8.6 | B+ | 60/100 |
| Moberly | 735 | 71.4% | 3,106 Mbps | 7.8 | B | 46/100 |
| Million | 713 | 92.8% | 4,494 Mbps | 7.7 | A- | 71/100 |
| Union City | 659 | 90.9% | 963 Mbps | 7.6 | B- | 44/100 |
| Terrill | 613 | 100.0% | 5,120 Mbps | 9.1 | A | 52/100 |
| Duncanon | 413 | 65.4% | 3,125 Mbps | 6.1 | B- | 65/100 |
| Newby | 300 | 100.0% | 2,133 Mbps | 6 | B+ | 26/100 |
| Reeds Crossing | 277 | 100.0% | 5,000 Mbps | 9.2 | A | 59/100 |
| Caleast | 274 | 100.0% | 5,120 Mbps | 6.3 | A- | 55/100 |
| Whites | 64 | 100.0% | 5,120 Mbps | 7.9 | A | 66/100 |
Who is the Fastest Internet Provider in Richmond?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Metronet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Richmond
| Metronet | 5,120 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Windstream | 2,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| BridgeMAXX | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Richmond. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Richmond Internet Providers
Based on 128 reviews from Kentucky internet customers, Spectrum is the best internet service provider for Richmond residents. Spectrum was rated at an average of 3.30 out of 5 in our report for overall customer satisfaction. Metronet wins for second-place in Kentucky, with 5.00 out of 5 stars and 66.9% coverage in Richmond.
At a national level, based on 4348 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Richmond Internet Providers
The table below shows average customer ratings from customers in Richmond, Kentucky, and customers throughout the country.
| ISP / Tech Type | Richmond Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (4) | (73) | (1949) | View Plans | ||
| Metronet |  (2) | (9) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Verizon | (0) | (3) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Windstream | (0) | (19) | (99) | View Plans | ||
| AT&T | (1) | (18) | (1051) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Richmond
Based on data reported by Richmond ISPs to the FCC, the fastest speeds in the city are available through Metronet. The company offers speeds up to 5,120 Mbps in Richmond. Therefore, the average customer can get up to 5,120 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Richmond Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (4) | (73) | (1949) | View Plans | ||
| AT&T | (1) | (18) | (1051) | View Plans | ||
| Metronet | (2) | (9) | (76) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Verizon | (0) | (3) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Windstream | (0) | (19) | (99) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Richmond?
Of the providers in Richmond, customers rate Spectrum the best for price. Data comes from customers rating their satisfaction with pricing: in Richmond where enough of them have reviewed a provider, otherwise across Kentucky or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Richmond, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Richmond
| ISP / Tech Type | Richmond Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (4) | (73) | (1949) | View Plans | ||
| Metronet | (2) | (9) | (76) | View Plans | ||
| AT&T | (1) | (18) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Verizon | (0) | (3) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Windstream | (0) | (19) | (99) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Kentucky
Customer Reviews
Row E.
Metronet Fiber
November 27, 2025 I enjoy my provider a lot! I had it in my previous apartment, and upon recently moving, we had it installed in our new apartment. It runs very well and smoothly.
A Richmond, KY Customer
Spectrum Cable
October 11, 2025 Crystal B.
Spectrum Fiber
July 20, 2025 I have used Spectrum in other areas and had mixed experiences, but where I live now the service has been perfect. Others in the area have issues but I have yet to have any outages that weren't beyond the control of the provider. I would recommend them in my neighborhood. Additionally, I have bundled services and am very pleased with the price.
DavidM
Spectrum Cable
May 13, 2023 My internet provider does a good job when there are problems. Squirrels ate through an important outside line, and they fixed it without a problem. They generally respond well and timely when there are issues, and the telephone customer service, website and app are all very good. I'm happy with the service that Spectrum provides to me, and I can't think of any complaints.
A Richmond, KY Customer
Metronet Fiber
April 18, 2023 I enjoy using my internet service provider. They offered a wonderful and fast internet package that helps me accomplish my daily tasks. With running an online business and also being a competitive gamer, I can say that I do not have any issues with running multiple devices at once. The only real issue I have with my provider is the pricing going up but no change in my service to make it any better. I think that they could lower their rates a little bit.
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Richmond?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Richmond is Spectrum.
- The fastest internet provider should be Metronet. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Richmond is Spectrum.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Richmond, available to 93.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.