5 Best Internet Providers in Scranton, NC

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Scranton, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Scranton ratings may vary and are shown below.

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3. Scranton, NC Internet Service Providers
   

Who is the Best Internet Provider in Scranton, NC?

T-Mobile Home Internet is the best internet provider in Scranton based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Scranton, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 28.10% of the city.

The chart and table below show average customer ratings from customers in Scranton, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Scranton

Local, State, and National Ratings for all Scranton Internet Providers

Based on 210 reviews from North Carolina internet customers, T-Mobile Home Internet is the best internet service provider for Scranton residents. T-Mobile Home Internet was rated at an average of 3.67 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in North Carolina, with 3.40 out of 5 stars and 17.1% coverage in Scranton.

At a national level, based on 2132 national reviews for any of the providers listed above, River Street Networks is rated higher than any other provider, with a rating of 1.81 out of 5.

Who is the Fastest Internet Provider in Scranton?

Based on both FCC data and unbiased customer ratings in Scranton, the fastest internet in the city comes from Spectrum.

Data Reported to FCC by ISPs: Average Maximum Available in Scranton

	ISP / Tech Type	Max Advertised Speed
	Spectrum	1,000 Mbps
	Viasat	100 Mbps
	T-Mobile Home Internet	25 Mbps
	River Street Networks	25 Mbps
	HughesNet	25 Mbps
	US Cellular	25 Mbps
	Brightspeed	10 Mbps

Customer Ratings for Internet Provider Speeds in Scranton

Based on data reported by Scranton ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Scranton. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Scranton?

North Carolina customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.11 out of 5, which is about average for the average across all internet providers in the country. Brightspeed is rated in second place for affordability by the company’s Scranton customers with an average price rating of 3.64 out of 5.

The chart and graph below show how customers in Scranton, North Carolina, and the United States rated the affordability of their internet service.

Rated Affordability in Scranton

Scranton Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Scranton below, including the metrics used and how Scranton compares to the rest of North Carolina and nation.

Scranton ISP Report Card: D-

	Metric (hover for details)	Scranton	North Carolina	USA
	Fiber Availability Percent The percentage of households in Scranton that have a Fiber internet connection available to their home.	17.10%	72.63%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	207 Mbps	3,368 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Scranton.	2.0	7.0	6.8

 

Scranton Digital Connectivity Index: 17 / 100

	Metric (hover for details)	Scranton	North Carolina	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	1.6	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	8%	15%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	63%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	45%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	34%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	65%	77%	76%

Scranton ISP Report Card & Digital Connectivity Index

The ISP Report Card in Scranton is D-, which is comparable to other cities. The local demand for broadband internet connectivity in Scranton is high with a score of 17 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Scranton have done a very poor job meeting the needs of its residents.

The Scranton ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

45% of Scranton households have an internet connection despite having 88.76% availability. 34% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 34% of households have a broadband connection such as fiber, cable or DSL available to their home, 65% subscribe to it. A moderate amount of Scranton residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Scranton?

How Much Speed does a Scranton Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Scranton is 1.6, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Scranton's average household income is $28,968 which is much lower than the North Carolina average of $80,144 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Scranton also has 4% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 8% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Scranton has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Scranton households are much more technology-disengaged. 63% of households have some sort of computing device, 49% have desktops or laptops in the home, and 62% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Scranton?

Which Cable Internet Providers are Available in Scranton?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Scranton, NC.

Which DSL Internet Providers are Available in Scranton?

Which Fixed Wireless and LTE Internet Providers are Available in Scranton?

Which ISP Should You Choose in Scranton?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Scranton is T-Mobile Home Internet.
• The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Scranton is T-Mobile Home Internet.
• Viasat, US Cellular, and HughesNet has the broadest coverage in Scranton, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Scranton compare to other cities with a similar population?

To see how Scranton stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Scranton's D- ISP Report Card and 17 / 100 Digital Connectivity Index.