Best Internet Providers in Shelby County, IN
All 13 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Shelby County, IN
Shelby County has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shelby County.
Ranks compare Shelby County with the 92 Indiana counties.
The Best Internet in Shelby County, IN at a Glance
Shelby County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
GigabitNow
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shelby County ratings may vary and are shown below.
Who is the Best Internet Provider in Shelby County, IN?
Verizon is the highest-rated internet provider in Shelby County based on 139 Indiana customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-213-7018
Which Providers are Available at my Home in Shelby County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Shelby County
- GigabitNow - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- NineStar CONNECT - fiber coverage map
- XFINITY - cable coverage map
- XFINITY - fiber coverage map
- Verizon - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Great Plains Communications - fiber coverage map
- TWN Communications - fixed wireless coverage map
- Brightspeed - dsl coverage map
- TDS - dsl coverage map
- Frontier - dsl coverage map
- Community Fiber Solutions - fixed wireless coverage map
How Shelby County Compares to the Rest of Indiana
Shelby County's report card score is tied 37th of 92 and its connectivity index is tied 33rd of 92.
| Measure | Shelby County | Rank among Indiana counties | Indiana | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 61.5% | 76th of 92 | 76.3% | 71.5% | Fulton County (99.9%) |
| Average top speed | 5,619 Mbps | 6th of 92 | 3,867 Mbps | 3,486 Mbps | Hancock County (7,287 Mbps) |
| Providers at a typical address | 7.6 | Tied 26th of 92 | 7.6 | 7.1 | Floyd County and Steuben County (9.2) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.5 | Tied 29th of 92 | 2.5 | 2.7 | LaGrange County (3.3) |
| Workers who work from home | 9% | Tied 30th of 92 | 11% | 15% | Hamilton County (23%) |
| Homes with a computer, tablet or phone | 95% | Tied 21st of 92 | 95% | 96% | Hamilton County (99%) |
| Homes with internet | 90% | Tied 19th of 92 | 90% | 91% | Hamilton County (97%) |
| Homes on fiber, cable or DSL | 63% | Tied 51st of 92 | 72% | 76% | Hamilton County (86%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 78% | Tied 16th of 92 | 77% | 81% | Hamilton County (92%) |
| Median household income | $75,547 | 33rd of 92 | $81,120 | $93,246 | Hamilton County ($134,418) |
| Residents in school (6th grade to college) | 12% | Tied 63rd of 92 | 16% | 16% | Monroe County and Tippecanoe County (31%) |
Fiber reaches 61.5% of homes in Shelby County, against 76.3% across Indiana. Households in Shelby County are smaller than the US average (2.5 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $75,547 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Shelby County Compares to Its Neighbors
Shelby County has 6 neighbors. Among them, Johnson County has the most homes with fiber (95.8%) and Rush County the fewest (47.8%); Shelby County has 61.5%.
Map of Shelby County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Shelby County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shelby County (this page) | 45,055 | 61.5% | 5,619 Mbps | 7.6 | B | 46/100 |
| Marion County | 977,203 | 79.3% | 4,199 Mbps | 8.6 | B+ | 66/100 |
| Johnson County | 161,765 | 95.8% | 4,722 Mbps | 8.1 | A- | 77/100 |
| Bartholomew County | 82,208 | 75.0% | 6,546 Mbps | 7.1 | B+ | 66/100 |
| Hancock County | 79,840 | 83.0% | 7,287 Mbps | 7.3 | B+ | 75/100 |
| Decatur County | 26,472 | 60.9% | 3,193 Mbps | 5.7 | B- | 43/100 |
| Rush County | 16,752 | 47.8% | 3,639 Mbps | 6 | B- | 32/100 |
Internet in Shelby County by City and ZIP Code
Fiber reaches from 9.8% of homes in Fairland to 81.7% in Morristown; by ZIP code, from 9.3% in 46130 (Fountaintown) to 83.8% in 47234 (Flat Rock). Each row links to that place’s page.
Cities and towns in Shelby County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shelbyville | 26,431 | 77.2% | 7,660 Mbps | 9.1 | A- | 46/100 |
| Fairland | 3,734 | 9.8% | 2,003 Mbps | 5.7 | C | 42/100 |
| Fountaintown | 3,072 | 18.1% | 2,170 Mbps | 5.4 | C | 66/100 |
| Morristown | 2,457 | 81.7% | 8,205 Mbps | 5.2 | B | 49/100 |
| Waldron | 1,778 | 74.7% | 1,714 Mbps | 4.7 | C+ | 43/100 |
| Flat Rock | 1,178 | 79.6% | 3,592 Mbps | 5.5 | B- | 44/100 |
| Mount Auburn | 856 | 0.0% | 202 Mbps | 4.9 | D | 44/100 |
| Boggstown | 701 | 26.2% | 2,153 Mbps | 5.2 | C | 36/100 |
| Bengal | 524 | 21.8% | 1,241 Mbps | 5.7 | C | 42/100 |
| Knighthood Village | 432 | 0.0% | 523 Mbps | 5.5 | D | 33/100 |
| Gwynneville | 418 | 64.3% | 6,534 Mbps | 6 | B- | 31/100 |
| London | 418 | 38.0% | 2,294 Mbps | 6.7 | B- | 33/100 |
| Pleasant View | 292 | 73.0% | 7,619 Mbps | 8.6 | B+ | 67/100 |
| Rays Crossing | 263 | 21.7% | 2,402 Mbps | 5.6 | C+ | 26/100 |
| Prescott | 233 | 27.9% | 772 Mbps | 6.2 | C- | 40/100 |
| Norristown | 227 | 74.9% | 3,153 Mbps | 6.6 | B | 37/100 |
| Smithland | 216 | 58.8% | 3,321 Mbps | 6.2 | B- | 45/100 |
| Lewis Creek | 201 | 60.7% | 3,774 Mbps | 6.7 | B | 29/100 |
| Fenns | 179 | 62.0% | 1,250 Mbps | 5.6 | C+ | 34/100 |
| Clover Village | 133 | 18.8% | 3,065 Mbps | 6.9 | B- | 57/100 |
| Pleasure Valley | 105 | 100.0% | 2,000 Mbps | 3.8 | B- | 51/100 |
| Green Meadows | 98 | 44.9% | 943 Mbps | 6.2 | C | 66/100 |
| Blue Ridge | 79 | 0.0% | 42 Mbps | 5.4 | D | 57/100 |
| Marietta | 74 | 41.9% | 1,012 Mbps | 5.1 | C | 45/100 |
| Meltzer | 66 | 0.0% | 300 Mbps | 6.7 | D+ | 57/100 |
ZIP codes in Shelby County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 46176 (Shelbyville) | 28,441 | 73.6% | 7,264 Mbps | 8.8 | B+ | 45/100 |
| 46126 (Fairland) | 4,540 | 14.2% | 2,333 Mbps | 6 | C+ | 43/100 |
| 46161 (Morristown) | 2,602 | 78.0% | 7,849 Mbps | 5.3 | B | 50/100 |
| 46130 (Fountaintown) | 2,328 | 9.3% | 1,310 Mbps | 5.2 | C- | 63/100 |
| 46182 (Waldron) | 1,971 | 73.5% | 1,688 Mbps | 4.9 | C+ | 43/100 |
| 47234 (Flat Rock) | 1,455 | 83.8% | 3,273 Mbps | 5.9 | B | 41/100 |
| 46110 (Boggstown) | 474 | 10.8% | 1,095 Mbps | 4.9 | C- | 33/100 |
| 46144 (Morristown) | 127 | 100.0% | 10,000 Mbps | 5.1 | B+ | 45/100 |
Who is the Fastest Internet Provider in Shelby County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, GigabitNow should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shelby County
| GigabitNow | 10,000 |
|---|---|
| NineStar CONNECT | 10,000 |
| TDS | 8,000 |
| Frontier Communications | 7,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Brightspeed | 2,000 |
| Great Plains Communications | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Community Fiber Solutions (CFS) | 100 |
| HughesNet | 25 |
| TWN Communications | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Shelby County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Shelby County Internet Providers
Based on 139 reviews from Indiana internet customers, Verizon is the best internet service provider for Shelby County residents. Verizon was rated at an average of 4.29 out of 5 in our report for overall customer satisfaction. TWN Communications wins for second-place in Indiana, with 5.00 out of 5 stars and 89.0% coverage in Shelby County.
At a national level, based on 4910 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Shelby County Internet Providers
The table below shows average customer ratings from customers in Shelby County, Indiana, and customers throughout the country.
| ISP / Tech Type | Shelby County Overall | Indiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (0) |  (7) | (816) | View Plans | ||
| TWN Communications | (0) |  (1) | (9) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| Great Plains Communications | (0) | (1) | (3) | View Plans | ||
| XFINITY | (1) | (81) | (2379) | View Plans | ||
| Brightspeed | (0) | (1) | (76) | View Plans | ||
| TDS | (0) | (1) | (39) | View Plans | ||
| HughesNet | (0) |  (2) | (25) | View Plans | ||
| Frontier | (0) | (10) | (177) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| GigabitNow | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Shelby County
Based on data reported by Shelby County ISPs to the FCC, the fastest speeds in the county are available through GigabitNow. The company offers speeds up to 10,000 Mbps in Shelby County. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Shelby County Speed | Indiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (7) | (816) | View Plans | ||
| XFINITY | (1) | (81) | (2379) | View Plans | ||
| Great Plains Communications | (0) | (1) | (3) | View Plans | ||
| TDS | (0) | (1) | (39) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| TWN Communications | (0) | (1) | (9) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| Frontier | (0) | (10) | (177) | View Plans | ||
| Brightspeed | (0) |  (1) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| GigabitNow | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Shelby County?
Of the providers in Shelby County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Shelby County where enough of them have reviewed a provider, otherwise across Indiana or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.71 out of 5 for price, which is similar to the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.86 out of 5.
The table below shows how customers in Shelby County, Indiana, and the United States rated the affordability of their internet service.
Rated Affordability in Shelby County
| ISP / Tech Type | Shelby County Affordability | Indiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (7) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| TWN Communications | (0) | (1) | (9) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| Great Plains Communications | (0) | (1) | (3) | View Plans | ||
| Brightspeed | (0) | (1) | (76) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| TDS | (0) | (1) | (39) | View Plans | ||
| Frontier | (0) | (10) | (177) | View Plans | ||
| XFINITY | (1) | (81) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| GigabitNow | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Shelby County
Which Fiber Internet Providers are Available in Shelby County?
GigabitNow Fiber in Shelby County, IN
Availability:
40.7%
Customer Rating:
(3)
Avg. Download Speed
10,000 Mbps
GigabitNow offers Fiber service to 40.7% of Shelby County homes. Across the county, GigabitNow Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
EarthLink Fiber in Shelby County, IN
Availability:
31.2%
Customer Rating:
(6)
Avg. Download Speed
4,901 Mbps
EarthLink offers Fiber service to 31.2% of Shelby County homes. Across the county, EarthLink Fiber has speeds up to 4,901 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Shelby County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Shelby County, IN
Availability:
31.2%
Customer Rating:
(542)
Avg. Download Speed
4,901 Mbps
AT&T offers Fiber service to 31.2% of Shelby County homes. Across the county, AT&T Fiber has speeds up to 4,901 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Shelby County from AT&T in terms of customer satisfaction.
NineStar CONNECT Fiber in Shelby County, IN
Availability:
13.9%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
NineStar CONNECT offers Fiber service to 13.9% of Shelby County homes. Across the county, NineStar CONNECT Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
XFINITY Fiber in Shelby County, IN
Availability:
10.1%
Customer Rating:
(300)
Avg. Download Speed
1,963 Mbps
XFINITY from Comcast offers Fiber service to 10.1% of Shelby County homes. Across the county, XFINITY Fiber has speeds up to 1,963 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 1,868 Mbps throughout the county. XFINITY Fiber is rated about the same as other types of internet service available in Shelby County from XFINITY in terms of customer satisfaction.
Great Plains Communications Fiber in Shelby County, IN
Availability:
2.9%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
Great Plains Communications offers Fiber service to 2.9% of Shelby County homes. Across the county, Great Plains Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Shelby County?
TWN Communications Fixed Wireless in Shelby County, IN
Availability:
89.0%
Customer Rating:
(4)
Avg. Download Speed
24 Mbps
TWN Communications offers Fixed Wireless service to 89.0% of Shelby County homes. Across the county, TWN Communications Fixed Wireless is the only type of service available from the company, with speeds up to 24 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.9 Mbps throughout the county.
Verizon Fixed Wireless in Shelby County, IN
Availability:
86.9%
Customer Rating:
(362)
Avg. Download Speed
226 Mbps
Verizon offers Fixed Wireless service to 86.9% of Shelby County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 226 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Shelby County, IN
Availability:
82.6%
Customer Rating:
(342)
Avg. Download Speed
46 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 82.6% of Shelby County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.7 Mbps throughout the county.
EarthLink Fixed Wireless in Shelby County, IN
Availability:
79.2%
Customer Rating:
(4)
Avg. Download Speed
48 Mbps
EarthLink offers Fixed Wireless service to 79.2% of Shelby County homes. Across the county, EarthLink Fixed Wireless has speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.3 Mbps throughout the county.
AT&T Fixed Wireless in Shelby County, IN
Availability:
79.2%
Customer Rating:
(205)
Avg. Download Speed
48 Mbps
AT&T offers Fixed Wireless service to 79.2% of Shelby County homes. Across the county, AT&T Fixed Wireless has speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.3 Mbps throughout the county.
Community Fiber Solutions Fixed Wireless in Shelby County, IN
Availability:
3.0%
Customer Rating:
(0)
Avg. Download Speed
29 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 3.0% of Shelby County homes. Across the county, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.9 Mbps throughout the county.
Which Cable Internet Providers are Available in Shelby County?
XFINITY Cable in Shelby County, IN
Availability:
65.7%
Customer Rating:
(2077)
Avg. Download Speed
1,460 Mbps
XFINITY from Comcast offers Cable service to 65.7% of Shelby County homes. Across the county, XFINITY Cable has speeds up to 1,460 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 105 Mbps throughout the county. XFINITY Cable is rated the same as other types of internet service available in Shelby County from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Shelby County?
EarthLink DSL in Shelby County, IN
Availability:
58.8%
Customer Rating:
(5)
Avg. Download Speed
57 Mbps
EarthLink offers DSL service to 58.8% of Shelby County homes. Across the county, EarthLink DSL has speeds up to 57 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. EarthLink DSL is rated higher than other types of internet service available in Shelby County from EarthLink in terms of customer satisfaction.
AT&T DSL in Shelby County, IN
Availability:
58.8%
Customer Rating:
(304)
Avg. Download Speed
57 Mbps
AT&T offers DSL service to 58.8% of Shelby County homes. Across the county, AT&T DSL has speeds up to 57 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Shelby County from AT&T in terms of customer satisfaction.
TDS DSL in Shelby County, IN
Availability:
6.8%
Customer Rating:
(7)
Avg. Download Speed
34 Mbps
TDS offers DSL service to 6.8% of Shelby County homes. Across the county, TDS DSL is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 6.6 Mbps throughout the county.
Brightspeed DSL in Shelby County, IN
Availability:
6.5%
Customer Rating:
(43)
Avg. Download Speed
50 Mbps
Brightspeed offers DSL service to 6.5% of Shelby County homes. Across the county, Brightspeed DSL is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 10 Mpbs up to 80 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 5.9 Mbps throughout the county.
Frontier DSL in Shelby County, IN
Availability:
4.6%
Customer Rating:
(58)
Avg. Download Speed
47 Mbps
Frontier Communications offers DSL service to 4.6% of Shelby County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.9 Mbps throughout the county.
Customer Reviews for Internet Service Providers in Indiana
Customer Reviews
ISPReports User
Frontier Fiber
October 08, 2026 When it works, it is good, but there is no real customer service. The site says you can call till 9 PM ET, but when you try, it tells you they are closed. The chatbot sucks and never knows what you are talking about. Their app works like it was made by a first-year high school student. The people chatting have to translate to whatever language they speak, so it is slow and not always in the right order; it is like talking to Yoda half the time. This is one of the worst places to deal with or get help when it is needed.
Jjames A
Kosciusko Connect Fiber
October 04, 2026 Service excellent Number of units using is up to 13. Watches, 4 computers, 3 iPads, 4 cell phones and two tvs
phyllis t
Surf Fiber
September 30, 2026 great
Sam F
Spectrum Cable
July 31, 2026 Service is pretty good but moving service is a headache. Not suggested for anyone planning to move whether near or far future.
Tim
Surf Fiber
July 27, 2026 have had surf since late December of 2024 and there awesome my speeds up and down always run above 250 and i have no complaints and have had very few outages over the course of time maybe t or three tops so i understated all ISP can have an outage from time to time this should be anticipated and is not a serious ding
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Which ISP Should You Choose in Shelby County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shelby County is Verizon.
- The fastest internet provider should be GigabitNow. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shelby County is T-Mobile Home Internet.
- Viasat, TWN Communications, and HughesNet has the broadest coverage in Shelby County, available to 89.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.