Best Internet Providers in Shepherd Hill, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Shepherd Hill, VA
Shepherd Hill has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Shepherd Hill.
Ranks compare Shepherd Hill with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Shepherd Hill, VA at a Glance
Shepherd Hill Internet Providers, Ranked by Coverage, Speed and Customer Ratings
MountaiNet
Connection
Customer Rating
Fiber
Point Broadband
Connection
Customer Rating
Fiber
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shepherd Hill ratings may vary and are shown below.
Who is the Best Internet Provider in Shepherd Hill, VA?
Point Broadband is the best internet provider in Shepherd Hill based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Point Broadband had the best reviews at the local, state, and national levels versus all available providers in Shepherd Hill, making it a solid recommendation among providers with reviews. Point Broadband is an option for 88.64% of the city.
Which Providers are Available at my Home in Shepherd Hill?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Shepherd Hill
How Shepherd Hill Compares to Places Its Size
Shepherd Hill's report card score is in the top 36% and its connectivity index is in the bottom 38%.
| Measure | Shepherd Hill | Rank among US places under 1,000 people | Lee County | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 100.0% | top 1% | 99.5% | 79.0% | 71.5% | Tied with 6,945 other places at 100.0% |
| Average top speed | 1,014 Mbps | top 38% | 1,094 Mbps | 2,389 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.1 | bottom 16% | 4.7 | 5.7 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 40% | 2.4 | 2.6 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 33% | top 2% | 12% | 18% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 79% | bottom 6% | 88% | 96% | 96% | 1,494 places at 100% |
| Homes with internet | 83% | bottom 37% | 77% | 92% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 45% | bottom 27% | 59% | 77% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 69% | bottom 41% | 63% | 83% | 81% | 72 places at 100% |
| Median household income | $32,251 | bottom 2% | $48,862 | $109,990 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 14% | top 28% | 14% | 16% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 100.0% of homes in Shepherd Hill, against 99.5% across Lee County and 79.0% across Virginia. Households in Shepherd Hill are smaller than the US average (2.5 people against 2.7); 33% of workers work from home (US 15%); and the median household income is $32,251 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Shepherd Hill
Which Fiber Internet Providers are Available in Shepherd Hill?
MountaiNet Fiber in Shepherd Hill, VA
Availability:
100.0%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
MountaiNet offers Fiber service to 100.0% of Shepherd Hill homes. Across the city, MountaiNet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Point Broadband Fiber in Shepherd Hill, VA
Availability:
88.6%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 88.6% of Shepherd Hill homes. Across the city, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Shepherd Hill?
EarthLink Fixed Wireless in Shepherd Hill, VA
Availability:
6.8%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 6.8% of Shepherd Hill homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Shepherd Hill, VA
Availability:
6.8%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 6.8% of Shepherd Hill homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Shepherd Hill?
XFINITY Cable in Shepherd Hill, VA
Availability:
6.8%
Customer Rating:
(2077)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Cable service to 6.8% of Shepherd Hill homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Shepherd Hill?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Shepherd Hill, VA.
Internet in Shepherd Hill by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Shepherd Hill
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Shepherd Hill
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Shepherd Hill Compares to Nearby Places
The 10 places nearest to Shepherd Hill that have their own pages are all within 6 miles, 4 of them in Kentucky. Among them, Rutherford, KY has the most homes with fiber (100.0%) and St. Charles the fewest (92.2%); Shepherd Hill has 100.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shepherd Hill (this page) | 176 | 100.0% | 1,014 Mbps | 2.1 | C+ | 34/100 |
| Dryden | 1,880 | 100.0% | 1,178 Mbps | 5.2 | B | 39/100 |
| Keokee | 526 | 100.0% | 1,155 Mbps | 4.1 | B- | 29/100 |
| St. Charles | 433 | 92.2% | 1,000 Mbps | 2.2 | C- | 34/100 |
| Closplint, KY | 208 | 100.0% | 1,053 Mbps | 3.6 | B- | 51/100 |
| Maness | 184 | 100.0% | 1,000 Mbps | 1.7 | C | 42/100 |
| Black Bottom, KY | 149 | 100.0% | 2,000 Mbps | 4 | B | 51/100 |
| Holmes Mill, KY | 136 | 95.6% | 1,669 Mbps | 3.3 | C+ | 53/100 |
| Rutherford, KY | 71 | 100.0% | 2,000 Mbps | 3.8 | B- | 54/100 |
| Calvin | 32 | 100.0% | 1,138 Mbps | 4.1 | B- | 27/100 |
| Rawhide | 28 | 100.0% | 1,000 Mbps | 1 | C | 53/100 |
Who is the Fastest Internet Provider in Shepherd Hill?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, MountaiNet and Point Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shepherd Hill
| XFINITY from Comcast | 1,200 |
|---|---|
| MountaiNet | 1,000 |
| Point Broadband | 1,000 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Shepherd Hill. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Shepherd Hill Internet Providers
Based on 96 reviews from Virginia internet customers, Point Broadband is the best internet service provider for Shepherd Hill residents. Point Broadband was rated at an average of 4.13 out of 5 in our report for overall customer satisfaction.
At a national level, based on 3464 national reviews for any of the providers listed above, Point Broadband is rated higher than any other provider, with a rating of 3.63 out of 5.
Local, State, and National Ratings for all Shepherd Hill Internet Providers
The table below shows average customer ratings from customers in Shepherd Hill, Virginia, and customers throughout the country.
| ISP / Tech Type | Shepherd Hill Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (6) | (1051) | View Plans | ||
| Point Broadband | (0) |  (8) | (19) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Shepherd Hill
Based on data reported by Shepherd Hill ISPs to the FCC, the fastest speeds in the city are available through MountaiNet and Point Broadband. These internet providers offer speeds up to 1,000 Mbps in Shepherd Hill. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Shepherd Hill Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Point Broadband | (0) | (8) | (19) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Shepherd Hill?
Of the providers in Shepherd Hill, customers rate Point Broadband the best for price. Data comes from customers rating their satisfaction with pricing: in Shepherd Hill where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Point Broadband is rated 3.88 out of 5 for price, which is similar to the average across all internet providers in the country.
The table below shows how customers in Shepherd Hill, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Shepherd Hill
| ISP / Tech Type | Shepherd Hill Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Point Broadband | (0) | (8) | (19) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Shepherd Hill?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shepherd Hill is Point Broadband.
- The fastest internet provider should be MountaiNet and Point Broadband. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shepherd Hill is Point Broadband.
- Viasat, MountaiNet, and HughesNet has the broadest coverage in Shepherd Hill, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.