Best Internet Providers in Shively, WV
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Shively, WV
Shively has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shively.
Ranks compare Shively with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Shively, WV at a Glance
Shively Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Shentel
Connection
Customer Rating
Cable
Armstrong
Connection
Customer Rating
Fiber
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shively ratings may vary and are shown below.
Who is the Best Internet Provider in Shively, WV?
T-Mobile Home Internet is the best internet provider in Shively based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Shively, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 65.23% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Shively?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Shively
How Shively Compares to Places Its Size
Shively's report card score is in the bottom 24% and its connectivity index is in the top 50%.
| Measure | Shively | Rank among US towns of 1,000 to 9,999 people | Logan County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 38.5% | bottom 29% | 50.1% | 59.9% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 2,279 Mbps | top 27% | 3,658 Mbps | 3,962 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 3.1 | bottom 9% | 4 | 5.4 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 33% | 2.5 | 2.4 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 8% | bottom 41% | 7% | 10% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 89% | bottom 18% | 92% | 92% | 96% | 515 places at 100% |
| Homes with internet | 82% | bottom 21% | 90% | 87% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 71% | top 38% | 84% | 70% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 50% | bottom 4% | 67% | 71% | 81% | 12 places at 100% |
| Median household income | $43,974 | bottom 5% | $51,879 | $65,649 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 12% | bottom 47% | 12% | 14% | 16% | University Park, PA (95%) |
Fiber reaches 38.5% of homes in Shively, against 50.1% across Logan County and 59.9% across West Virginia. Households in Shively are smaller than the US average (2.6 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $43,974 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Shively
Which Fiber Internet Providers are Available in Shively?
Armstrong Fiber in Shively, WV
Availability:
22.3%
Customer Rating:
(11)
Avg. Download Speed
1,000 Mbps
Armstrong offers Fiber service to 22.3% of Shively homes. Across the city, Armstrong Fiber has speeds up to 1,000 Mbps
Frontier Fiber in Shively, WV
Availability:
16.3%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 16.3% of Shively homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Shively?
T-Mobile Home Internet Fixed Wireless in Shively, WV
Availability:
65.2%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 65.2% of Shively homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
EarthLink Fixed Wireless in Shively, WV
Availability:
24.4%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 24.4% of Shively homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Shively, WV
Availability:
24.4%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 24.4% of Shively homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Shively?
Shentel Cable in Shively, WV
Availability:
47.0%
Customer Rating:
(24)
Avg. Download Speed
2,000 Mbps
Shentel offers Cable service to 47.0% of Shively homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Armstrong Cable in Shively, WV
Availability:
22.3%
Customer Rating:
(15)
Avg. Download Speed
750 Mbps
Armstrong offers Cable service to 22.3% of Shively homes. Across the city, Armstrong Cable has speeds up to 750 Mbps
Which DSL Internet Providers are Available in Shively?
Frontier DSL in Shively, WV
Availability:
74.2%
Customer Rating:
(58)
Avg. Download Speed
30 Mbps
Frontier Communications offers DSL service to 74.2% of Shively homes. Across the city, Frontier DSL has speeds up to 30 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.1 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Shively from Frontier in terms of customer satisfaction.
Internet in Shively by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Shively
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Shively
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Shively Compares to Nearby Places
The 10 places nearest to Shively that have their own pages are all within 8 miles. Among them, Harts has the most homes with fiber (91.0%) and Chapmanville the fewest (64.0%); Shively has 38.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shively (this page) | 1,769 | 38.5% | 2,279 Mbps | 3.1 | C- | 48/100 |
| Chapmanville | 5,897 | 64.0% | 4,493 Mbps | 5.1 | B- | 58/100 |
| Harts | 1,819 | 91.0% | 6,722 Mbps | 2.9 | B- | 37/100 |
| Dingess | 967 | 0.0% | 358 Mbps | 1.7 | F | 55/100 |
| Big Creek | 963 | 82.9% | 6,020 Mbps | 3.1 | C+ | 46/100 |
| Verdunville | 695 | 52.2% | 2,722 Mbps | 4.6 | C+ | 54/100 |
| Trace | 501 | 0.0% | 163 Mbps | 1.1 | F | 42/100 |
| Henlawson | 469 | 100.0% | 7,000 Mbps | 6.4 | A- | 36/100 |
| Troy Town | 455 | 69.5% | 5,264 Mbps | 5.5 | B- | 54/100 |
| Mitchell Heights | 314 | 100.0% | 7,000 Mbps | 6.6 | A- | 65/100 |
| Lowney | 284 | 0.0% | 73 Mbps | 1 | F | 64/100 |
Who is the Fastest Internet Provider in Shively?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shively
| Frontier Communications | 7,000 |
|---|---|
| Shentel | 2,000 |
| Armstrong | 1,000 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Shively. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Shively Internet Providers
Based on 19 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Shively residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 47.0% coverage in Shively.
At a national level, based on 1647 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Shively Internet Providers
The table below shows average customer ratings from customers in Shively, West Virginia, and customers throughout the country.
| ISP / Tech Type | Shively Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (1) | (1) | (342) | View Plans | ||
| Shentel |  (0) | (7) | (35) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Armstrong | (0) | (0) | (27) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Shively
Based on data reported by Shively ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 2,000 Mbps in Shively. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Shively Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (1) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Armstrong | (0) | (0) | (27) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Shively?
Of the providers in Shively, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Shively where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Shentel is rated second for affordability, with an average price rating of 3.43 out of 5.
The table below shows how customers in Shively, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Shively
| ISP / Tech Type | Shively Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Armstrong | (0) | (0) | (27) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Shively?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shively is T-Mobile Home Internet.
- The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shively is T-Mobile Home Internet.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Shively, available to 82.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.