5 Best Internet Providers in Big Creek, WV
Find internet availability by address in Big Creek, WV
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Big Creek ISP Report Card | Business Internet in Big Creek
| Big Creek ISP Report Card | C+ | |
| Download Speed for Most Households | 6,020 Mbps | |
| Number of Internet Service Providers | 5 | |
| Real Big Creek Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Big Creek has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Big Creek.
▼
Big Creek has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Big Creek.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Armstrong
Connection
Customer Rating
Fiber
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
Optimum
Connection
Customer Rating
Cable
Shentel
Connection
Customer Rating
Cable
Above are the top 4 providers in Big Creek, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Big Creek ratings may vary and are shown below.
Who is the Best Internet Provider in Big Creek, WV?
T-Mobile Home Internet is the best internet provider in Big Creek based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Big Creek, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 38.11% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Big Creek, West Virginia, and customers throughout the country.
Top Rated Internet Providers in Big Creek
Local, State, and National Ratings for all Big Creek Internet Providers
| ISP / Tech Type | Big Creek Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (1) | (284) | View Plans | ||
| Shentel | (0) | (7) | (33) | View Plans | ||
| Optimum | (0) | (22) | (246) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Armstrong | (0) | (0) | (21) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 39 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Big Creek residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 7.2% coverage in Big Creek.
At a national level, based on 756 national reviews for any of the providers listed above, Armstrong is rated higher than any other provider, with a rating of 3.36 out of 5.
Which Providers are Available at my Home in Big Creek?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Big Creek?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Big Creek
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| Shentel | 1,000 Mbps | ||
| Armstrong | 1,000 Mbps | ||
| Optimum | 940 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Big Creek
| ISP / Tech Type | Big Creek Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (1) | (284) | View Plans | ||
| Shentel | (0) | (7) | (33) | View Plans | ||
| Optimum | (0) | (22) | (246) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Armstrong | (0) | (0) | (21) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Big Creek ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Big Creek. Therefore, the average customer can get up to 5,869 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Big Creek?
West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Shentel is rated in second place for affordability by the company’s Big Creek customers with an average price rating of 3.43 out of 5.
The chart and graph below show how customers in Big Creek, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Big Creek
| ISP / Tech Type | Big Creek Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (1) | (284) | View Plans | ||
| Shentel | (0) | (7) | (33) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| Optimum | (0) | (22) | (246) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Armstrong | (0) | (0) | (21) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Big Creek Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Big Creek below, including the metrics used and how Big Creek compares to the rest of West Virginia and nation.
| Metric
(hover for details)
|
Big Creek | West Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Big Creek that have a Fiber internet connection available to their home. | 82.87% | 54.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 6,020 Mbps | 3,623 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Big Creek. | 2.6 | 5.5 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 90% | 90% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 85% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 76% | 69% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 76% | 71% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Big Creek ISP Report Card & Digital Connectivity Index
The ISP Report Card in Big Creek is C+, which is better than other cities. The local demand for broadband internet connectivity in Big Creek is high with a score of 63 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Big Creek have done a good job meeting the needs of its residents.
The Big Creek ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Big Creek households have an internet connection despite having 98.86% availability. 76% of households have fiber, cable, or DSL, 10% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 76% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Big Creek residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Big Creek?
- ISP Report Card: C+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C
- Digital Connectivity Index: 12 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 36 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 31 / 100
How Much Speed does a Big Creek Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Big Creek is 2.7, which is larger than the West Virginia average of 2.5 and larger than the national average of 2.7. Big Creek's average household income is $44,856 which is lower than the West Virginia average of $63,443 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Big Creek also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 10% of residents work from home, which is higher than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of Big Creek has a high need for internet connectivity and speeds.
Compared to the rest of the country, Big Creek households are more technology-disengaged. 90% of households have some sort of computing device, 75% have desktops or laptops in the home, and 84% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Big Creek?
Frontier Fiber in Big Creek, WV
Frontier Communications offers Fiber service to 82.9% of Big Creek homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Armstrong Fiber in Big Creek, WV
Armstrong offers Fiber service to 3.7% of Big Creek homes. Across the city, Armstrong Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Big Creek?
Armstrong Cable in Big Creek, WV
Armstrong offers Cable service to 88.7% of Big Creek homes. Across the city, Armstrong Cable has speeds up to 750 Mbps
Optimum Cable in Big Creek, WV
Optimum offers Cable service to 16.0% of Big Creek homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Shentel Cable in Big Creek, WV
Shentel offers Cable service to 7.2% of Big Creek homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Big Creek?
Frontier DSL in Big Creek, WV
Frontier Communications offers DSL service to 16.0% of Big Creek homes. Across the city, Frontier DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Big Creek?
T-Mobile Home Internet Fixed Wireless in Big Creek, WV
T-Mobile Home Internet offers Fixed Wireless service to 38.1% of Big Creek homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Big Creek?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Big Creek is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Big Creek is T-Mobile Home Internet.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Big Creek, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Big Creek compare to other cities with a similar population?
To see how Big Creek stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Big Creek's C+ ISP Report Card and 63 / 100 Digital Connectivity Index.
- ISP Report Card: D-
- Digital Connectivity Index: 37 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 25 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 56 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 30 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 24 / 100
- ISP Report Card: C
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 21 / 100