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3 Best Internet Providers in Shockoe, VA

Find internet availability by address in Shockoe, VA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Shockoe ISP Report Card | Business Internet in Shockoe

Shockoe ISP Report at a Glance
ISP grade Shockoe ISP Report Card C
Average speed Download Speed for Most Households 1,000 Mbps
ISP count Number of Internet Service Providers 3
Customer review count Real Shockoe Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Shockoe has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Shockoe.

Shockoe overview

▼

Shockoe has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Shockoe.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

River Street

River Street logo

Availability:

97.9%

Customer Rating:

2.0 of 5 stars

(2)

View Plans

Price: $65.00 - $110.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shockoe.

Max Download Speed InfoCalculated from the maximum speeds available to most Shockoe residents, weighted by block population.

Customer Rating

Fiber

97.9%

1,000 Mbps

1,000 Mbps

Fiber: 1.0 of 5 stars

(1)

Fixed Wireless

31.7%

16 Mbps

25 Mbps

Wireless: 3.0 of 5 stars

(1)

Empower Broadband

Empower Broadband logo

Availability:

56.2%

Customer Rating:

3.0 of 5 stars

(2)

View Plans

Price: $69.95 - $129.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shockoe.

Max Download Speed InfoCalculated from the maximum speeds available to most Shockoe residents, weighted by block population.

Customer Rating

Fiber

56.2%

1,000 Mbps

1,000 Mbps

Fiber: 3.0 of 5 stars

(2)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

65.3%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shockoe.

Max Download Speed InfoCalculated from the maximum speeds available to most Shockoe residents, weighted by block population.

Customer Rating

Fixed Wireless

65.3%

25 Mbps

25 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Shockoe, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Shockoe residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shockoe ratings may vary and are shown below.

Who is the Best Internet Provider in Shockoe, VA?

T-Mobile Home Internet is the best internet provider in Shockoe based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Shockoe, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 65.26% of the city.

The chart and table below show average customer ratings from customers in Shockoe, Virginia, and customers throughout the country.

Top Rated Internet Providers in Shockoe

T-Mobile Home Internet4.254.04
Empower Broadband3.003.00
River Street3.002.00
HughesNet3.002.25
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Shockoe Internet Providers

ISP / Tech TypeShockoe OverallVirginia OverallNational OverallFor Service
T-Mobile Home Internet (0) (8) (322)View Plans
Empower Broadband (0) (2) (2)View Plans
HughesNet (0) (1) (24)View Plans
River Street (0) (1) (2)View Plans
Viasat (0) (1) (12)View Plans

Based on 11 reviews from Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Shockoe residents. T-Mobile Home Internet was rated at an average of 4.25 out of 5 in our report for overall customer satisfaction. River Street Networks wins for second-place in Virginia, with 3.00 out of 5 stars and 97.9% coverage in Shockoe.

At a national level, based on 326 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Shockoe?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Shockoe, VA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Shockoe?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Empower Broadband and River Street Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Shockoe

Max Advertised Speed in Shockoe, VA

Empower Broadband1,000 Mbps
River Street1,000 Mbps
T-Mobile Home Internet25 Mbps

ISP / Tech TypeMax Advertised Speed
Empower Broadband1,000 Mbps
River Street Networks1,000 Mbps
Viasat100 Mbps
T-Mobile Home Internet25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Shockoe

T-Mobile Home Internet3.633.96
Empower Broadband3.003.00
River Street3.002.50
Viasat3.001.25
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeShockoe SpeedVirginia SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (8) (322)View Plans
Empower Broadband (0) (2) (2)View Plans
River Street (0) (1) (2)View Plans
HughesNet (0) (1) (24)View Plans
Viasat (0) (1) (12)View Plans

Based on data reported by Shockoe ISPs to the FCC, the fastest speeds in the city are available through Empower Broadband and River Street Networks. These internet providers offer speeds up to 1,000 Mbps in Shockoe. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Shockoe?

Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.13 out of 5, which is higher than the average across all internet providers in the country. Empower Broadband is rated in second place for affordability by the company’s Shockoe customers with an average price rating of 3.50 out of 5.

The chart and graph below show how customers in Shockoe, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Shockoe

T-Mobile Home Internet4.134.09
Empower Broadband3.503.50
HughesNet3.002.63
River Street2.002.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeShockoe AffordabilityVirginia AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (8) (322)View Plans
Empower Broadband (0) (2) (2)View Plans
HughesNet (0) (1) (24)View Plans
River Street (0) (1) (2)View Plans
Viasat (0) (1) (12)View Plans

Shockoe Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Shockoe below, including the metrics used and how Shockoe compares to the rest of Virginia and nation.

Shockoe ISP Report Card: C
Metric

(hover for details)
Shockoe Virginia USA
97.89% 79.01% 71.53%
1,000 Mbps 2,389 Mbps 3,583 Mbps
2.6 5.7 7.1

 

Shockoe Digital Connectivity Index: 3 / 100
Metric

(hover for details)
Shockoe Virginia USA
2.1 2.6 2.7
3% 18% 15%
72% 96% 96%
60% 92% 91%
8% 77% 76%
8% 78% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Shockoe ISP Report Card & Digital Connectivity Index

The ISP Report Card in Shockoe is C, which is much worse than other cities. The local demand for broadband internet connectivity in Shockoe is high with a score of 3 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Shockoe have done a very poor job meeting the needs of its residents.

The Shockoe ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

60% of Shockoe households have an internet connection despite having 97.89% availability. 8% of households have fiber, cable, or DSL, 27% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 8% of households have a broadband connection such as fiber, cable or DSL available to their home, 8% subscribe to it. A very low number of Shockoe residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Shockoe?

Pickaway, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 2 / 100
Keeling, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 9 / 100
Java, VA

  • ISP Report Card: C+
  • Digital Connectivity Index: 15 / 100

Spring Garden, VA

  • ISP Report Card: B-
  • Digital Connectivity Index: 20 / 100
Riceville, VA

  • ISP Report Card: C+
  • Digital Connectivity Index: 26 / 100
Blairs, VA

  • ISP Report Card: C+
  • Digital Connectivity Index: 18 / 100

Chatham, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 7 / 100
Whittle, VA

  • ISP Report Card: C-
  • Digital Connectivity Index: 8 / 100
Mount Airy, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 26 / 100

How Much Speed does a Shockoe Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Shockoe is 2.1, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Shockoe’s average household income is $54,896 which is much lower than the Virginia average of $109,990 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Shockoe also has 6% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 3% of residents work from home, which is lower than the 18% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Shockoe has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Shockoe households are much more technology-disengaged. 72% of households have some sort of computing device, 57% have desktops or laptops in the home, and 69% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Shockoe?

River Street Fiber in Shockoe, VA

River Street logo

Availability:

97.9%

Customer Rating:

1.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

River Street Networks offers Fiber service to 97.9% of Shockoe homes. Across the city, River Street Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for River Street Fiber. River Street Fiber is rated higher than other types of internet service available in Shockoe from River Street in terms of customer satisfaction.

Empower Broadband Fiber in Shockoe, VA

Empower Broadband logo

Availability:

56.2%

Customer Rating:

3.0 of 5 stars

(2)

Avg. Download Speed

1,000 Mbps

Empower Broadband offers Fiber service to 56.2% of Shockoe homes. Across the city, Empower Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Empower Broadband Fiber. Empower Broadband Fiber is rated the same as other types of internet service available in Shockoe from Empower Broadband in terms of customer satisfaction.

Which Cable Internet Providers are Available in Shockoe?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Shockoe, VA.

Which DSL Internet Providers are Available in Shockoe?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Shockoe, VA.

Which Fixed Wireless and LTE Internet Providers are Available in Shockoe?

T-Mobile Home Internet Fixed Wireless in Shockoe, VA

T-Mobile Home Internet logo

Availability:

65.3%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 65.3% of Shockoe homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Shockoe from T-Mobile Home Internet in terms of customer satisfaction.

River Street Fixed Wireless in Shockoe, VA

River Street logo

Availability:

31.7%

Customer Rating:

3.0 of 5 stars

(1)

Avg. Download Speed

16 Mbps

River Street Networks offers Fixed Wireless service to 31.7% of Shockoe homes. Across the city, River Street Fixed Wireless has speeds up to 16 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.8 Mbps throughout the city. River Street Fixed Wireless is rated other types of internet service available in Shockoe from River Street in terms of customer satisfaction.

Which ISP Should You Choose in Shockoe?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Shockoe is T-Mobile Home Internet.
  • The fastest internet provider should be Empower Broadband and River Street Networks. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Shockoe is T-Mobile Home Internet.
  • Viasat, River Street Networks, and HughesNet has the broadest coverage in Shockoe, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Shockoe compare to other cities with a similar population?

To see how Shockoe stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Shockoe’s C ISP Report Card and 3 / 100 Digital Connectivity Index.

Weil, LA

  • ISP Report Card: F
  • Digital Connectivity Index: 49 / 100
Caylor, VA

  • ISP Report Card: B
  • Digital Connectivity Index: 15 / 100
Cayuga, MS

  • ISP Report Card: D-
  • Digital Connectivity Index: 23 / 100

Cecil, AR

  • ISP Report Card: B-
  • Digital Connectivity Index: 11 / 100
Cedar Mills, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 21 / 100
Warnerton, LA

  • ISP Report Card: B-
  • Digital Connectivity Index: 22 / 100

Waterford, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 53 / 100
Watt Heights, TN

  • ISP Report Card: C
  • Digital Connectivity Index: 45 / 100
Webb, WV

  • ISP Report Card: B
  • Digital Connectivity Index: 45 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Virginia

Customer Reviews

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ISPReports User

FiberLync Fiber

September 22, 2026
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ISPReports User

Brightspeed

August 24, 2026

Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)

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Jane G.

XFINITY Cable

May 03, 2026

We have had Xfinity for over 20 years since we moved to our home and I've always been happy with it. During the pandemic, when we had 3 adults working from home and 2 students, we still had great download speed and conectivity. Xfinity seems to consistently upgrade their system and equipment, and we able to adust our service depending on our internet needs.

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Joe C

Optimum Cable

April 30, 2026

At my apartment, we have not had any problems with Optimum. They are the only provider that we are allowed to have, but the connection and internet speeds have been surprisingly good since we've been here. The one issue is that Optimum's customer service is terrible. One time we were on hold for like two hours and we just ended up giving up on our problem. When it does connect us to a representative, they are kind and helpful, but it seems like Optimum goes out of their way to make sure you don't speak to anyone.

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A Virginia Beach, VA Customer

Verizon Fiber

April 15, 2026

I have to say I am pretty happy with Verizon internet. It is fast and usually reliable. There are very few service interruptions. I do think this service comes with a pretty high cost. I bundle with my cell service to help offset the cost but it is still too high. Thank you

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